Leadership

  • Most Topular Stories

  • The Nine Behaviors of Outstanding Performers

    The Practical Leader
    Jim Clemmer
    21 Apr 2014 | 10:00 pm
    Do you wonder what would make you really stand out and vividly show you’re ready for more responsibility and career growth? Are you uncertain which actions would lead to your highest productivity and personal effectiveness? Or are you and others in your organization unsure what criteria to use in promoting frontline performers into leadership roles? New Zenger Folkman research provides clear answers to these key questions. The study analyzed data from 50,286 360-degree evaluations of 4,158 individual contributors. They compared those rated as good performers (40th to 70th percentile) to…
  • First Look: Leadership Books for April 2014

    Leading Blog: A Leadership Blog
    1 Apr 2014 | 2:01 am
    Here's a look at some of the best leadership books to be released in April.   Accelerate: Building Strategic Agility for a Faster-Moving World by John P. Kotter   Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration by Ed Catmull and Amy Wallace   The Unfinished Leader: Balancing Contradictory Answers to Unsolvable Problems by David L. Dotlich, Peter C. Cairo and Cade Cowan   Essentialism: The Disciplined Pursuit of Less by Greg McKeown   Leadership Blindspots: How Successful Leaders Identify and Overcome the Weaknesses That Matter…
  • The Right Colors Make Data Easier To Read

    HBR.org
    Sharon Lin
    23 Apr 2014 | 9:00 am
    What is the color of money? Of love? Of the ocean? In the United States, most people respond that money is green, love is red and the ocean is blue. Many concepts evoke related colors — whether due to physical appearance, common metaphors, or cultural conventions. When colors are paired with the concepts that evoke them, we call these “semantically resonant color choices.” Artists and designers regularly use semantically resonant colors in their work. And in the research we conducted with Julie Fortuna, Chinmay Kulkarni, and Maureen Stone, we found they can be remarkably…
  • Asking a More Beautiful Question

    Leading Blog: A Leadership Blog
    24 Mar 2014 | 7:43 pm
    If our questions are so unimaginative and predictable that Google can guess what we’re asking before we’re even three words in, says Warren Berger, then we aren’t asking the right questions. “It’s the questions Google cannot easily anticipate or even answer that we should be asking. Asking the right questions helps us figure out what matters, where opportunity lies, and how to achieve our goals.” We are drowning in answers. What we need today are good questions. In times of great change, doubt is the norm, so good questions, not answers, have the edge. John Seely Brown says, “If…
  • Are you playing 'Game of Cubicles'?

    Management-Issues
    22 Apr 2014 | 3:25 am
    Maybe I'm getting a little obsessed, but I can't help noticing the similarities between corporate politics and "Game of Thrones ". I even came up with a name for it. So how well do you play the "Game of Cubicles"?
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    HBR.org

  • The Right Colors Make Data Easier To Read

    Sharon Lin
    23 Apr 2014 | 9:00 am
    What is the color of money? Of love? Of the ocean? In the United States, most people respond that money is green, love is red and the ocean is blue. Many concepts evoke related colors — whether due to physical appearance, common metaphors, or cultural conventions. When colors are paired with the concepts that evoke them, we call these “semantically resonant color choices.” Artists and designers regularly use semantically resonant colors in their work. And in the research we conducted with Julie Fortuna, Chinmay Kulkarni, and Maureen Stone, we found they can be remarkably…
  • Facebook’s Unbundling Strategy Makes Perfect Sense

    Niraj Dawar
    23 Apr 2014 | 8:00 am
    Can a company built on the ideas of scale and network effects unbundle its offering into multiple brands and still thrive? Facebook is about to find out. Unbundling has a compelling strategic and competitive rationale for Facebook. It has implications that extend far beyond the company’s stated goal to design single-purpose apps that fit mobile usage and the bottleneck of screen mobile device real estate. “Facebook is not one thing,” Mark Zuckerberg said in his recent interview in the New York Times. And clearly, the more meaningful things Facebook becomes to its customers, the less…
  • Think Differently About Protecting Your Brand

    Denise Lee Yohn
    23 Apr 2014 | 7:00 am
    Licensing can generate big business for brands. The top 150 global licensors accounted in total for almost $230 billion, according to License! Global. Disney alone reported $39.3 billion in retail sales of licensed merchandise worldwide in 2012, fueled by the popularity of its Marvel Comics properties. Brands in categories from apparel to automotive to sporting goods to spirits are licensed.  Even celebrities license their brands – Usher Cologne, anyone? Licensing’s popularity makes sense. It can boost brand exposure and expansion without significant investment, helping companies enter…
  • How GE Applies Lean Startup Practices

    Brad Power
    23 Apr 2014 | 6:00 am
    We are all lean now — or soon will be. As the world becomes more digitized, generating more information surrounding products and services and speeding up processes, large and small companies in every industry, even manufacturing, are starting to compete more like the software industry, with short product lifecycles and rapid decision-making. GE has responded to this drive for speed and need to align more closely with customers’ needs by using a new technique called “FastWorks.” It’s a framework for entrepreneurs, building on “The Lean Startup” by Eric Ries. The Lean Startup is…
  • To Enhance Your Learning, Take a Few Minutes to Think About What You’ve Learned

    The Daily Stat
    23 Apr 2014 | 5:30 am
    Research participants who did an arithmetic brain-teaser and then reflected on their strategies for solving it went on to do 18% better in a second round than their peers who hadn’t set aside time to reflect, according to Giada Di Stefano of HEC Paris, Francesca Gino and Gary Pisano of Harvard Business School, and Bradley Staats of the University of North Carolina. The unconscious learning that happens when you tackle a challenging task can become more effective if you deliberately couple it with controlled, conscious attempts to learn by thinking, the research suggests.
 
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    Leading Blog: A Leadership Blog

  • Why Failing Well Is the Key to Success

    11 Apr 2014 | 7:42 pm
    Failure is how we learn. The problem is, argues Megan McArdle, we’re forgetting that truth. We are becoming too risk-averse and that is bad for our children, for our personal lives, for our companies, and for our country. While we tend to treat success as finite and failure as disaster, the reality is that in order to be successful, we must learn how to harness the power of failure. In The Up Side Down, McArdle explains why. Unfortunately, teaching our kids how to fail smartly is one of the most important things we (and our schools) could be doing. Instead, we protect our kids from failure.
  • Five Ways to Reduce Conflict When There Are No Right Answers

    4 Apr 2014 | 11:14 am
    This is a post by David Dotlich, Chairman and CEO of Pivot Leadership. He is a co-author of The Unfinished Leader: Balancing Contradictory Answers to Unsolvable Problems with Peter Cairo and Cade Cowan. To be a leader today in almost any organization means you are daily, if not hourly, bombarded with problems and challenges that don’t have clear-cut “right” answers. Or, even more confounding, there are many “right” answers, depending on your perspective. Such challenges include meeting contradictory needs (for example, tending to your “stars” while building the team as a whole),…
  • First Look: Leadership Books for April 2014

    1 Apr 2014 | 2:01 am
    Here's a look at some of the best leadership books to be released in April.   Accelerate: Building Strategic Agility for a Faster-Moving World by John P. Kotter   Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration by Ed Catmull and Amy Wallace   The Unfinished Leader: Balancing Contradictory Answers to Unsolvable Problems by David L. Dotlich, Peter C. Cairo and Cade Cowan   Essentialism: The Disciplined Pursuit of Less by Greg McKeown   Leadership Blindspots: How Successful Leaders Identify and Overcome the Weaknesses That Matter…
  • LeadershipNow 140: March 2014 Compilation

    1 Apr 2014 | 12:04 am
    Here are a selection of tweets from March 2014 that you might have missed: 7 Ways You’re Missing Opportunities with Millennials by Jon Mertz 3 Tips on Building Good Relationships by Piera Palazzolo The Language Of Leadership by @TanveerNaseer When should you respond immediately to a negative online review or complaint? 7 Important Personal Qualities that Build Power We need more dots by @TomAsacker Key Performance Indicators of Good Leadership via @greatleadership Make A Difference With Differences by Steve Roesler How to behave like a leader by @mjasmus When Did Everyone Become a Leader?
  • Asking a More Beautiful Question

    24 Mar 2014 | 7:43 pm
    If our questions are so unimaginative and predictable that Google can guess what we’re asking before we’re even three words in, says Warren Berger, then we aren’t asking the right questions. “It’s the questions Google cannot easily anticipate or even answer that we should be asking. Asking the right questions helps us figure out what matters, where opportunity lies, and how to achieve our goals.” We are drowning in answers. What we need today are good questions. In times of great change, doubt is the norm, so good questions, not answers, have the edge. John Seely Brown says, “If…
 
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    Management-Issues

  • Are you playing 'Game of Cubicles'?

    22 Apr 2014 | 3:25 am
    Maybe I'm getting a little obsessed, but I can't help noticing the similarities between corporate politics and "Game of Thrones ". I even came up with a name for it. So how well do you play the "Game of Cubicles"?
  • Listening skills: what I learned from a primate

    22 Apr 2014 | 3:25 am
    Most of what I know about listening I learned as a kid from my adopted little sister, Rosie. That's surprising, because Rosie was a monkey. And while I never learned to speak long-tailed macaque, that never stopped us communicating.
  • Is team technology a barrier or an excuse?

    17 Apr 2014 | 3:49 am
    Technology is often used as an excuse for the poor management of remote teams. While it can certainly be a barrier, understanding team dynamics and offering training and resources can eliminate most of these. That just leaves the excuses.
  • Six signposts to greater creativity

    16 Apr 2014 | 2:35 am
    How others describe their creative process can be a useful guide for our own journey to greater creativity. So here are six quotes about creativity and some practical ideas to help us put their messages to work.
  • The 'dark side' resume

    15 Apr 2014 | 3:10 am
    In the five centuries since the resume was invented, it is unlikely that any have been written to showcase a person's weaknesses. But crafting a dark side resume can be very illuminating. Just don't show it to anyone else!
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    Michael Hyatt’s Intentional Leadership

  • #091: If You Want to be Successful, Stop Being So Accessible [Podcast]

    Michael Hyatt
    23 Apr 2014 | 3:00 am
    Are you fielding more requests for your time than you have hours in the day? If so, you’re not alone. The more successful you become as a leader, the more other people will demand of your time. And that’s where the trouble begins. If you are going to maintain margin for your most important priorities, you have to make some tough decisions about your accessibility. The more successful you are, the less accessible you must become. I wish it were different, but this is just one of the harsh realities of leadership. Click to Listen Podcast: Subscribe in iTunes | Play in browser | Download…
  • How to Create an Easy-to-Use Facebook Marketing Plan That Really Works

    Michael Hyatt
    22 Apr 2014 | 3:00 am
    I’d like to invite you to join me for a free, LIVE Webinar with my friend, Amy Porterfield, on Wednesday, April 23rd at 9:00 pm Eastern Time (8:00 pm Central, 7:00 pm Mountain, 6:00 pm Pacific). In this webinar, Amy will share “How to Create an Easy-to-Implement Facebook Marketing Plan That Really Works.” She is the world’s leading expert on Facebook marketing. She is also one of the best presenters I know. You will learn how to use Facebook to build your email list, generate leads, and, yes, make sales. Register for This Free Facebook Webinar! Click here for more. Or, better yet,…
  • 12 Surprising Ways to Use Evernote You Might Not Have Considered

    Michael Hyatt
    21 Apr 2014 | 3:00 am
    I have been using Evernote since early 2008, when it was still in private beta. Since then, it has truly become my digital brain. My Evernote Packing List Evernote is one of those rare apps I can’t seem to outgrow. I am always finding new uses for it. Click here for more. Or, better yet, subscribe via email and get my full posts delivered to your inbox. It’s fast, free, and more convenient.  
  • 3 Reasons You Need a Facebook Marketing Plan (and How to Get One)

    Michael Hyatt
    18 Apr 2014 | 3:00 am
    People often ask me how I get so much done, and it all boils down to one word: planning. I’ve just finished a new book, The Life Plan Manifesto, (forthcoming), blogged about taking control of your time by designing your ideal week, and more recently even created a course, 5 Days to Your Best Year Ever. Each of these focuses on the importance of planning. Click here for more. Or, better yet, subscribe via email and get my full posts delivered to your inbox. It’s fast, free, and more convenient.  
  • The Calling Voice [Quote]

    Michael Hyatt
    17 Apr 2014 | 4:00 pm
    The voice we should listen to most as we choose a vocation is the voice that we might think we should listen to least, and that is the voice of our own gladness. What can we do that makes us the gladdest? What can we do that leaves us with the strongest sense of sailing true north and of peace (which is much of what gladness is)? Is it making things with our hands out of wood or stone, or paint, or canvas? Or is it making something we hope like truth out of words? Or is it making people laugh or weep in a way that cleanses their spirit? I believe that if it is a thing that makes us truly…
 
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    Learned On by Andrea Learned

  • Social Media for Professional Development: The Next Wave

    Andrea Learned
    7 Apr 2014 | 8:07 am
      Knowing that social media integration is crucial for your company and knowing how much can be gained when individual leaders learn to comfortably engage with it are two different things. I’ve only recently come to understand the distinction, and particularly in relation to business-to-business (B2B) purposes. Social media engagement – as professional development – is the next wave in leadership. My own enlightenment came about during a lively phone conversation with a higher education leader who had challenged me to help her see why she should make time for writing blog…
  • Do Expert Expectations “Kill” the Social Media Star?

    Andrea Learned
    19 Feb 2014 | 12:01 pm
    I survey the business-to-business (B2B) social engagement landscape on a daily basis and tips, guidelines and “musts” abound. It makes me worry that overly expert expectations could be keeping a lot of smart people from engaging with social media. Is that what we want? Does turning social engagement into a realm of experts, gurus and absolutes kill the (potential) social media star? Allow For An Organic Learning Process One of the best ways I’ve found to motivate clients to write blog posts and even begin to monitor social media is by giving them permission to ignore what so many…
  • On Twitter, Reaching Out Is the Hardest Part

    Andrea Learned
    30 Jan 2014 | 8:19 am
    What keeps people, especially those in the business-to-business (B2B) world, from using Twitter? Being on a mission to identify those barriers for senior level corporate leaders especially, I see the biggest obstacle as the discomfort in reaching OUT first. The vulnerable truth is that it may take a few months of actively sharing the wisdom of others to build the powerful foundation of Twitter that will deliver the engagement potential you’ve been hearing about. Traditional business culture has created this sense that everyone should already know how great a given business is – and be…
  • Brand Sustainability Stories That Tell Themselves

    Andrea Learned
    17 Jan 2014 | 4:18 pm
    The following article first published January 9, 2014 in CSRWire. Sustainability can be a complex topic for any corporation or brand to communicate; yet to persuade the range of stakeholders to “buy” it, the “whys” and “hows” must be whittled down to their simplest form. Add to that already steep challenge the findings of the Hartman Group Sustainability 2013 Report: We are seeing a broad gap in the way consumers and companies think about and approach sustainability. That very few consumers today can name a sustainable company underscores the fact that so many Corporate Social…
  • Sustainability Leadership Takeaways for 2013: The Social Lens

    Andrea Learned
    24 Dec 2013 | 10:09 am
    Nothing is new about the fact that business leaders must evolve with changing demands. By also prioritizing sustainability integration, those usual demands and responsibilities grow exponentially. So, we shouldn’t be surprised that some business leaders have jumped in feet first to practice empathy, grow their communication skills, and think long term, while others (most?) have responded by digging in their heels. Why bother evolving when you will so soon retire, after all? But, the smartest corporations have not only been the bravest in facing sustainability challenges, they’ve…
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    Great Leadership

  • You Can be a Tough Leader and not be an S.O.B.

    23 Apr 2014 | 5:00 am
    Have you ever heard this said about a manager:"Well, he gets results, but leaves a trail of bodies in his wake"The thing that drives me crazy is way too many organizations (and people) accept this as OK. You know, you can get results and treat people with respect - the two are not mutually exclusive!Here's another Great Leadership 2x2 model to sum up the relationship between results and respect as they apply to leadership:The great leaders are visionary and set extraordinary goals for themselves and others. They can be demanding, have high expectations, and push their…
  • Add a Little Hoopla to Your Culture

    17 Apr 2014 | 5:00 am
    Guest post from Dean M. Schroeder:Carl Holte loves Hoopla! Not hoopla as in the form of exuberant celebration, but hoopla as in the name of an improvement technique used at the Web Industries Hartford, Connecticut unit where Carl is the plant manager. Hoopla is a simple, quick improvement technique that is used at the end of every meeting or event. Participants are asked three questions:1)     What Went Well2)     What Didn’t Go Well3)     What Should We Do DifferentlyThe rules for participants are simple:…
  • Repurposing the Performance Conversation

    16 Apr 2014 | 5:30 am
    Guest post by Great Leadership monthly contributor Beth Armknecht Miller:  When was the last time you had a performance conversation that went well? Or better yet, when was the last time you enjoyed having a performance conversation? Let’s face it; both parties of the conversation generally dread performance conversations, more commonly known as performance reviews. So, why not have a different conversation? How about shifting the conversation to focus on the future and how a person can improve through personal and professional development? The conversation you should be having is…
  • 30 Thoughts We All Have in Staff Meetings:

    15 Apr 2014 | 7:12 am
    Right before the meeting:1. Arrgh, I’m supposed to be at a meeting in 10 minutes. What the heck is it for, who’s running it, and where is it?2. Oh no, it's the dreaded staff meeting! I’d better take a look at the agenda and make sure I wasn’t supposed do anything to prepare. 3. Dang – we’re supposed to do status updates. No problem, I’ve got 8 more minutes.4. I hope there are donuts. Last time there was nothing but bran muffins and fruit. I hate this new wellness stuff. I really miss donuts. Chocolate cover glazed Krispy Creams. 5. I wonder if I can find a box of Krispy…
  • The Obligation to Dissent

    10 Apr 2014 | 5:30 am
    Guest post By Jeremy Eden and Terri Long: When corporate leaders make decisions about a new idea, something we call “executive exuberance” often plays a deceptive role.  Here is what happens: analyses start to show that deciding to go forward will produce good benefits at reasonable costs and risk.  Though the leader has some issues they want further analyzed, they begin to express some enthusiasm for the idea. Those reading the tea leaves see that the top of the house is leaning toward a yes.  Suddenly, everyone starts to see the data supporting the ideas with a bit…
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    Get Internet Famous with Alejandro Reyes

  • Social Media’s First Baby Turn 6 (and Donates Hair to Locks of Love)

    Alejandro Reyes
    23 Apr 2014 | 9:28 am
    Social Media’s First Baby was born on April 23rd, 2008. My life was forever changed. Each year I post a blog on Sadie’s Birthday as a reminder of how special her birth was to Sarah & I. This year I wanted to talk about a few new life experiences that Sadie had. 1. Sadie starts Kindergarten. Sadie loves school. Her teacher says that she’s doing great and is a good listener. Lucky me, I get to take her to school every morning with Bella. It’s definitely one of the highlights of my day. 2. Sadie becomes a Video Blogger Ever since Sadie was a little baby, she would…
  • #005: Justin Brooke on How He Went from Drinking & Drugging to Building a Massively Successful Business Online

    Alejandro Reyes
    13 Apr 2014 | 3:34 am
      Justin Brooke is one of my secret weapons. He’s taught me so much about marketing over the last several years and has been instrumental in my marketing know how. I’m pretty close to him and wanted to have him peel back some of the layers to his inspiring story. We’re talking so inspiring that I believe one day they can make a movie about this guy, I’m that serious. Here’s a crazy quote from Justin: “We were so broke that we worked at Wendy’s & Pizza Hut so that we can have dinner”  Justin has been doing some killer things with…
  • #004: Dayna Bickham on How to Find Your Purpose and Embrace Your Story

    Alejandro Reyes
    13 Apr 2014 | 3:33 am
    Purpose is one of the most important things you will ever find in your life. I heard someone once say, “When you find out what your purpose is, build your entire life around that.” I’ve been working on that for the last several years and I’m a better person because of it. But the question becomes, how do I find out what my purpose is and how do I pursue it? Well I’m delighted to introduce you to a new friend of mine by the name of Dayna Bickham who recently wrote a book called: Chosen for a Purpose. It’s fantastic. I had a great time interviewing her and…
  • #003: Janna Marlies Maron on Why the Story We Tell Ourselves Creates the Reality We Experience

    Alejandro Reyes
    13 Apr 2014 | 3:33 am
    I’m totally pumped about this interview with my friend Janna Marlies Maron. Janna was instrumental in my success early on when I started my local marketing company and hosting events in the Sacramento market. There was a season where Janna went through a whole lot of crap, things I didn’t know about until I interviewed her for the podcast. You want to talk about resilience and a fighter, well Janna is both of those and then some. This week she’s releasing her book: How to Manage Depression Without Drugs. I caught up with Janna just before her book launches so the Successfool…
  • #002: Michelle MacPhearson on the Importance of Figuring Out Your Message and Giving it a Name

    Alejandro Reyes
    13 Apr 2014 | 3:33 am
    In this interview with Michelle MacPhearson we she share the importance of figuring out your messaging and giving it a name. Michelle is someone who was literally responsible for my early initial success online. A lot of what even the big marketers & social media peeps teach today, came from what Michelle was teaching/implementing several years ago. She is truly an innovator when it comes to online marketing. In this interview with Michelle MacPhearson we discuss: - How she made $1,000′s a day with Myspace (yes Myspace was’t just for kids) - How she pivoted when Myspace sent…
 
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    800 CEO Read

  • Tabatha Coffey Owns It!

    Roy
    21 Apr 2014 | 8:43 am
    Tweet
  • Thinker in Residence: Warren Berger on Business & Books

    Sally
    18 Apr 2014 | 7:42 am
    Tweet “On the big questions of finding meaning, fulfillment, and happiness, we’re deluged with answers–in the form of off-the-shelf advice, tips, strategies from experts and gurus. It shouldn’t be any wonder if those generic solutions don’t quite fit: To get to our answers, we must formulate and work through the questions ourselves.” ~Warren Berger Q&A on Business & Books with Warren Berger, author of A More Beautiful Question What is the one unanswered question about business you are most interested in answering? WB: How might we encourage more…
  • Thinker in Residence: A Q&A with Warren Berger

    Sally
    17 Apr 2014 | 1:50 pm
    Tweet “We have an education and business culture that tends to reward quick factual answers over imaginative inquiry. Questioning isn’t encouraged—it is barely tolerated.” ~Warren Berger Q&A with Warren Berger on A More Beautiful Question In his new book, A More Beautiful Question, author and journalist Warren Berger shows that one of the most powerful forces for igniting change in business and our daily lives is a simple, under-appreciated tool—one that has been available to us since childhood. Questioning can help us identify and solve problems, come up with…
  • ChangeThis: Issue 116

    dylan
    17 Apr 2014 | 9:56 am
    Tweet How Your Biases Make You Blind by Faisal Hoque & Drake Baer “If a company is homogenous in form, it leads to a lack of understanding of what value the customer wants. That misunderstanding is the seed of disruption, for the gap between the value you think your customers want and the value your customers actually want is precisely the space where a competitor can replace you.” Heed Your Call by David M. Howitt “You have been invited to heed your call, and now it is up to you to decide where you go from here. You are the result of the choices you make every single day, and what…
  • Thinker in Residence: Warren Berger

    Sally
    16 Apr 2014 | 1:29 pm
    Tweet “We’re all hungry today for better answers. But first, we must learn to ask the right questions.” Warren Berger believes questions are more important than answers. He is the creator of the website amorebeautifulquestion.com and author of the new book A More Beautiful Question (Bloomsbury)—both focusing on the power of inquiry to spark breakthrough ideas. An expert on design thinking and innovation, Berger has interviewed and studied hundreds of the world’s leading innovators, designers, and creative thinkers to analyze how they ask change-making questions, solve…
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    NOOP.NL

  • Really, Can You Be Agile and Not Disciplined?

    Jurgen Appelo
    21 Apr 2014 | 8:00 am
    Last week, it happened again. On Facebook I posted a screenshot of the huge checklist that I use as a quality assurance gate for my book chapters. Some people commented that this looked quite disciplined. Frankly speaking, I don’t see what’s so special about my discipline. If you want to be agile you have to be disciplined! I don’t see how it can be any different. The post Really, Can You Be Agile and Not Disciplined? appeared first on NOOP.NL.
  • Hanging Out

    Jurgen Appelo
    18 Apr 2014 | 2:21 am
    This week I spent more time hangout out with people, which means less time is available for my blog. Sorry about that! (Also, I have a book to finish…) The post Hanging Out appeared first on NOOP.NL.
  • Help Me Promote My New FREE Book!

    Jurgen Appelo
    14 Apr 2014 | 5:00 am
    The PDF version of my new book will be free. Soon! Now that the writing of my third book is nearing completed (estimated release date of the free PDF version: 3rd week of May) it seems I will have some more time to talk about it. Tomorrow (Tuesday) I will appear in a Stoos Sparks webinar episode, to discuss remote collaboration, together with Dawna Jones, Lisette Sutherland and Elinor Slomba The post Help Me Promote My New FREE Book! appeared first on NOOP.NL.
  • You Make It Happen (I Go Where People Send Me)

    Jurgen Appelo
    9 Apr 2014 | 8:16 am
    I don’t decide which countries I go to. You do. My new one-day workshop follows an important principle: I go where people send me. Selecting countries and cities Every week I get questions such as “Will your book tour come to Argentina?” “When will you visit China?” and “Why are you not planning for Norway?” And every time my answer is the same: I go where people send me. The backlog of countries is based on the readers of my mailing list The post You Make It Happen (I Go Where People Send Me) appeared first on NOOP.NL.
  • Workshop Management 3.0

    Jurgen Appelo
    7 Apr 2014 | 3:19 am
    The approach to organizing my new one-day workshops is a bit weird, I admit. That’s because I don’t care about doing things the “normal” way. What I care about is exploring new ways to organize events. What I also care about is practicing what I preach in terms of modern management practices. The post Workshop Management 3.0 appeared first on NOOP.NL.
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    Michael Lee Stallard

  • Be a Connection Catalyst

    Michael Lee Stallard
    20 Apr 2014 | 2:25 pm
                  #29 Be a Connection Catalyst – Research by Rob Cross, Barbara Frederickson and Lynn Anderson has shown that the emotions of a group can spiral up or down.  Take the initiative to be optimistic, positive and upbeat.  Intentionally make positive connections with others to be a catalyst to get the positive spiral in your group going. This is the twenty-ninth post in our series entitled “100 Ways to Connect.” The series highlights language, attitudes and behaviors that help you connect with others. Although the language, attitudes and…
  • Boston Strong and the Power of Connection

    Michael Lee Stallard
    19 Apr 2014 | 7:49 pm
    Jeremy Kingsley, author of the book Inspired People Produce Results:  How Great Leaders Use Passion, Purpose and Principles to Unlock Incredible Growth, has some important insights into the power of connection.   I really appreciated how the country (and others around the world) paused on Tuesday, April 15, to commemorate the first anniversary of the Boston Marathon bombings. Many gathered in Boston. Elsewhere, people witnessed the ceremony the same way they’d witnessed the attacks, on screens and through speakers. Wherever we were, we remembered the lives lost and harmed as we…
  • Connect at Work By Saying “Hello”

    Michael Lee Stallard
    13 Apr 2014 | 2:43 pm
    #28 Greet People First Thing in the Morning – When you first arrive at work, take the time to say hello to the people with whom you come in contact. One friend of ours said that as a young retail store manager, his district manager told him that some of the store employees complained about not receiving a personal greeting in the morning. The young manager didn’t intend to be rude; he was simply focused on the day’s tasks as soon as he walked in the door. But to his employees, it was important that he take the time to show that he valued them through greetings each morning. He…
  • 6 Needs to Thrive at Work

    Michael Lee Stallard
    13 Apr 2014 | 1:16 pm
    Are you performing at the top of your game at work? Or are you struggling, losing interest, or so stressed that you’d just like to walk away? To recognize what is driving either end, consider these six universal human needs and how each is being met, or not, in your job.  The first need is respect. We need to be around people who are courteous and considerate. People who are routinely patronizing, condescending or passive aggressive, drain the life out of us and keep us from thriving. The next need is recognition. It energizes us when we work with people who recognize and voice our task…
  • Connect by Saying “Thank You”

    Michael Lee Stallard
    6 Apr 2014 | 3:04 pm
    #27 Say “Thank You” and Write Thank You Notes – When someone does something for you, be sure to say “thank you.” This seems obvious but you would be surprised how many people don’t do this. If the person did something for you that required considerable effort on his/her part, send a handwritten thank you note. Several outstanding leaders we know send handwritten thank you notes on a regular basis. They know that a handwritten note stands out in this age of electronic communications and communicates that they value the recipient. This is the twenty-seventh post in our series…
 
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    Leadership and Management / Turning Adversity to Advantage

  • Patriots and Citizens

    brucelynn
    21 Apr 2014 | 9:07 am
      Patriot’s Day today, but what is a “patriot”? Leadership and Management expert Bret Simmons did a fine piece on the balance and duality of leadership titled ‘Patriots and Citizens’. “In his brilliant book entitled ‘Post-Capitalist Society,’ Peter Drucker discussed the difference between patriotism and citizenship: ‘Patriotism is the willingness to die for one’s country…. People – and especially working people – are still willing to die for their country, even in the least popular of wars. But patriotism alone is not enough. There has to be citizenship as well.
  • Beginning of a New Life

    brucelynn
    20 Apr 2014 | 4:49 am
      The Easter season starts with embracing failure. Good Friday commemorates a torturous tragedy that paved the way for salvation and Easter itself celebrates resurrection and new beginnings. Hugh captures this message in his metaphorically apropos post “The Egg”… “Great breakthroughs don’t happen in a vacuum, they are preceded by lots and lots of failure. In fact, without all that paddling around in a big sea of Fail, it is doubtful if the breakthrough would ever have happened in the first place. i.e. Failure is not the end of something that could’ve been great, it’s the…
  • Exhibiting Failure

    brucelynn
    16 Apr 2014 | 10:02 am
      “They’re not always silver-lining stories, but even abject failures represent something redemptive.” – Tessa Delehanty, Fail Better Curator Fail Better exhibition is on at the Trinity College Dublin Science Gallery through the end of April. A review “Noble failures celebrated in unique Dublin show” (thanks Chris) highlights some of the tragi-comical exhibits including… “’Apparatus for Facilitating the Birth of a Child by Centrifugal Force’. Invented in 1965 by well-meaning New Yorkers George and Charlotte Blonsky, it’s designed to rotate a pregnant woman,…
  • Teaching Failure

    brucelynn
    15 Apr 2014 | 1:28 am
      “This experiment has made me realise how bad I am at being bad at things. I’ve spent my whole adult life ensuring I never have to do any of the many things I’m hopeless at.” – Lucy Kellaway, “Game Theory” You can use ‘failure’ to teach ‘leadership’, but can you teach ‘failure’? The question lies at the heart of much bigger questions. An age old question is whether people are ‘born leaders’. An entire system of higher education – ‘Business Schools’ – was established on the premise that you can ‘teach management’. On my premise that what lies at…
  • Grooming Leaders with Failure

    brucelynn
    13 Apr 2014 | 7:05 am
      If you want your child to blossom into be a Leader, then be ready to embrace failure. Of the “7 Crippling Parenting Behaviors That Keep Children From Growing Into Leaders”, 5 of them boil down to not adequately embracing failure… We don’t let our children experience risk – We live in a world that warns us of danger at every turn. The ‘safety first’ preoccupation enforces our fear of losing our kids, so we do everything we can to protect them. It’s our job after all, but we have insulated them from healthy risk-taking behavior and it’s had an adverse effect.
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    Seth Godin's Blog on marketing, tribes and respect

  • The generosity boomerang

    Seth Godin
    23 Apr 2014 | 2:40 am
    Here's conventional wisdom: Success makes you happy. Happiness permits you to be generous. In fact, it actually works like this: Generosity makes you happy. Happy people are more likely to be successful.        
  • Does corporate trust have to be an oxymoron?

    Seth Godin
    22 Apr 2014 | 2:20 am
    Brands are based on trust. Corporations extract enormous value from the relationships they have with suppliers, employees, partners and customers. Yes, it's possible to trust a corporation, we do it all the time. But it's not free. The two key choices a brand makes to be trusted in the long run: 1. You will postpone profit-taking. There are always shortcuts available to you, always ways to make money sooner rather than later, plenty of chances to do a little less or charge a little more. 2. You will do things that are difficult. We know it’s not easy or convenient for you to keep every…
  • Trapped by linkbait

    Seth Godin
    21 Apr 2014 | 2:00 am
    After reading a magazine article by a freelancer, I clicked over to his blog. It was part of a bigger media site, and it contained more than a hundred articles. Every single one of them was formulaic. The standard linkbait headline: ([Integer between 5 and 10] WAYS to [action verb like avoid or stumble or demolish] [juicy adjective like stupid or embarrassing or proven] [noun]. Every article was edited to exactly the length thought to maximize page views and every single article was boring. Sometimes he got to end his headlines with a question mark, but that was the extent of the humanity…
  • "How do I get rid of the fear?"

    Seth Godin
    20 Apr 2014 | 2:28 am
    Alas, this is the wrong question. The only way to get rid of the fear is to stop doing things that might not work, to stop putting yourself out there, to stop doing work that matters. No, the right question is, "How do I dance with the fear?" Fear is not the enemy. Paralysis is the enemy.        
  • Saying 'thank you' in public, three times

    Seth Godin
    19 Apr 2014 | 10:29 am
    Earlier this year, I launched two ongoing classes on Skillshare: One is on the thinking necessary to invent and launch a new business and the other is for marketers of all kinds. I'm grateful to everyone who has posted a kind review, launched a useful new project or shared the course so far... But mostly, I want to thank the people at Skillshare: the software does exactly what they promised, and they're kind and a delight to work with. Yesterday, Typepad was assaulted by a DDOS attack that brought the service to its knees. The team there really rose to the occasion, communicated clearly and…
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    CEO Blog - Time Leadership

  • Elevate

    31 Mar 2014 | 7:35 am
    Read a book by Rich Horwath called Elevate - the Three Disciplines of Advanced Strategic Thinking.According the WSJ, strategic thinking is the most valued CEO skill.Horwath starts with a discussion on why strategic thinking is critical.  And to usual list of reasons why it does not get the attention it needs.  He then quickly moves into his 3 disciplines.First - Coalesce - fusing together insights to create an innovative business model.Second - Compete.  Choose what strategies have competitive advantage (I am big on competitive advantage and view it as the cornerstone to…
  • Leading with Your Legacy in Mind

    21 Mar 2014 | 6:39 am
    I seem to be reading a lot lately so am behind in posting my comments on the books I have read.One of those is Living with Your Legacy in Mind: Building Lasting Value in Business and Life by Andrew Thorn.One way to set goals is to write a document dated in the future.  For example "It is December 2020.  I just finished my 5 mile run which seemed easy now that I weigh...".  Thinking of how things will be in the future can help them to happen.  So titling a book with Legacy makes it interesting to me.  If more people thought in those terms, I daresay more people…
  • Startup Leadership

    20 Mar 2014 | 6:02 am
    I read a great book - Startup Leadership - How Savvy Entrepreneurs Turn their Ideas into Successful Enterprises.  From the title, you can tell, it is right in my sweet spot (although increasingly I am thinking I should consider working more with companies that want to go from $50,000,000 to $250,000,000 or even $1B since there are less people with that have done that.I loved the book purpose "to help entrepreneurs succeed".One point the book makes that I completely agree with is "know yourself".  The better an entrepreneur knows themselves, the more likely they are to succeed.It…
  • Chris Hadfield - Canadian Astronaut.

    10 Mar 2014 | 8:45 am
    I listened to and read Chris Hadfield's autobiography - An Astronauts Guide to Life on Earth: What going to Space Taught me about Ingenuity, Determination and Being Prepared for Anything.  I took both the CDs and book from the library.  The CDs would be perhaps 10+ hours of listening and I had a lot of travel time but not quite that much so I also read part of it.  Hadfield narrated is own CD and he is a good reader.I was totally inspired by it.  Hadfield is a great writer.  And of course the stories are gripping.He is a driven person and part of the story emphasizes…
  • No Who - No Do

    3 Mar 2014 | 6:16 pm
    I had feedback on my last post - See Do Time Management System.  I was reminded that this can simply allow someone to spend their time doing busy work and never get to the important tasks.Earlier I wrote a post on Good Procrastination.  See Do meshes with that.Mostly what I was trying to inspire is good habits when there were NOT other more important things to do.  Inspire good habits even when you are tired and would otherwise waste time.So - how to avoid this trap?1 - Know your priorities and set specific times and places where you deal only with those things.  At those…
 
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    Tom Peters

  • 9 to 4,096

    Tom Peters
    17 Apr 2014 | 7:26 am
    As most of you know, our MOAP/Mother Of All Presentations is posted at excellencenow.com. It is—or attempts to be— “the works.” Pretty much all the stuff I’ve worried about over the last 3+ decades. There are 23 Parts and 4,096 slides. The core idea is what I call the “15H Model”—15 key ideas, each signified […] The post 9 to 4,096 appeared first on Tom Peters.
  • Mauritius

    Cathy Mosca
    16 Apr 2014 | 10:10 am
    Today, Tom’s speaking to The National Productivity and Competitiveness Council, in Port Louis, Mauritius. Their website shows that they launched a productivity improvement program for SMEs back in December 2013. The PPT slides are available below: Mauritius, Final Mauritius, Long The post Mauritius appeared first on Tom Peters.
  • Excellence.NO EXCUSES.

    Tom Peters
    14 Apr 2014 | 10:38 am
    The following is the Executive Summmary from my 603-page superdoc (Ed.: Now 624: 21 April): “Excellence. NO EXCUSES.” You’ll find it below, and also in PDF and PowerPoint formats. Herewith: In 1985, I gave a 2-day seminar to YPO members in Manhattan. As we moved to close, I asked for feedback. Early on, a chap […] The post Excellence.NO EXCUSES. appeared first on Tom Peters.
  • BIG Data.NOT.

    Tom Peters
    8 Apr 2014 | 10:51 am
    Consider … “The Gross National Product does not include the beauty of our poetry or the intelligence of our public debate. It measures neither our wit nor our courage, neither our wisdom nor our learning, neither our compassion nor our devotion. It measures everything, in short, except that which makes life worthwhile.”—Robert Francis Kennedy “To […] The post BIG Data.NOT. appeared first on Tom Peters.
  • Update: Excellence. NO EXCUSES!

    Cathy Mosca
    31 Mar 2014 | 2:52 pm
    Tom has kept working on this collection of essays, so that now it contains every one of his familiar topics along with the new ones he picked up in a year of self re-education. You’ll find “people first,” “bias for action,” and “the importance of training,” as well as “social media,” “gamification,” and “the accelerating […] The post Update: Excellence. NO EXCUSES! appeared first on Tom Peters.
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    Management Craft

  • My New Book, Double the Love - Now Available on Amazon!

    Lisa Haneberg
    18 Apr 2014 | 7:48 pm
     I am very pleased to let you all know that my new book, Double the Love: 11 Secrets for Cultivating Highly Accountable and Engaged Teams, is available on Amazon.com. Right now, the paperback version is available. The e-book format will be on amazon within a week. I hope you will check it out and can't wait to hear your feedback. The book features a model that I have been using with leaders and groups for several years. It tends to resonate with folks, so I hope the same is true for you. A bunch of fabulous people reviewed the pre-production version of the book and offered their…
  • Free Webinar on Accountability and Engagement

    Lisa Haneberg
    14 Apr 2014 | 11:29 am
    Hello all! I will be doing a webinar for BrightTALK on Accountability and Engagement, and helping leaders learn how to optimize both, on this Thursday, April 17th, at noon Eastern. It will be just 45 minutes and is free to attend. You can use this link to register. The webinar is being recorded and so you can also view it shortly after the live version. Use the same link above to access the recorded webinar. During this webinar, I will share a model of accountability and engagement and discuss three of the 11 secrets I have outlined in my upcoming book, Double the Love: 11 Secrets to…
  • The Quality of Resonance: Conversations that Move Things Forward and that Matter

    Lisa Haneberg
    15 Mar 2014 | 7:32 am
    I was reflecting today on the last several years of work - the situations and outcomes I am most proud of and those that struggled and that I need to learn from. One characteristic seems central to both the successes and failure. Resonance. Did the conversation spark thinking? Were people moved from inaction to action? Could I see new light and energy within the person or group? Are discussions evocative (coming from within) and/or provocative (external interest)? In 30 days I will turn 50 and one of the most helpful lessons I have learned is that it is not WHAT we do as a leader that matters…
  • Double the Love - Multiple Messages and Meanings

    Lisa Haneberg
    15 Feb 2014 | 4:01 pm
    Here we are, the day after Valentine's Day, and it hits me that my upcoming book is called Double the Love, and I did not make the connection. Oops! Interestingly, it was a Facebook post from pal Phil Gerbyshak about loving strange experiences and weird people (to which I said, "here, here!" of course) that made my mind wander and then it clicked. I know I am not first first, and won't be the last, writer to make the connection between leadership and love. Steve Farber does it very well in his books. Tim Sanders famously did it here. And many other writers have connected how we lead people…
  • The Moment You Know Why You Lead

    Lisa Haneberg
    28 Jan 2014 | 7:50 pm
    There's a moment (and over time, many moments) when the impact of leading hits you like Niagra Falls. Something you have said or done makes something new and wonderful happen. Perhaps someone sees and adopts a new mindset, or experiences a breakthrough. Maybe the moment happens when you realize that your efforts - hard fought efforts - have paid off. Things are a bit different now, and you had a hand in that. The moment might occur because you hear that someone shared a great idea during a meeting that created new energy and thinking. You smile because you know that idea was born in an…
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    Three Star Leadership Blog

  • 4/23/14: From the Independent Business Blogs

    Wally Bock
    23 Apr 2014 | 1:00 pm
      Subscribe to the Three Star Leadership Blog Working Supervisor's Support Kit A collection of tools and information that will help you do a better job as a boss.  Contact Wally  about coaching, consulting, or speaking to your group. Independent business blogs are blogs that aren't supported by an organization like a magazine, newspaper, company, or business school. Those people provide lots of great content, but they don't need any additional exposure. In this post, every week, I bring you posts of quality from excellent bloggers that don't get as much publicity. This…
  • 4/22/14: By and About Leaders

    Wally Bock
    22 Apr 2014 | 1:00 pm
      Subscribe to the Three Star Leadership Blog Working Supervisor's Support Kit A collection of tools and information that will help you do a better job as a boss.  Contact Wally  about coaching, consulting, or speaking to your group. I think that one of the best ways to learn leadership isn't studying "leadership" at all. Instead, study individual leaders in their natural habitat and decide what they do that you want to try. Articles by and about leaders and interviews with them are mini-case studies that show you an actual leader in a real situation. That's why, every…
  • The Net and Grocery Shopping

    Wally Bock
    21 Apr 2014 | 1:00 pm
      Subscribe to the Three Star Leadership Blog Working Supervisor's Support Kit A collection of tools and information that will help you do a better job as a boss.  Contact Wally  about coaching, consulting, or speaking to your group. I felt like I'd stepped into a timewarp. First, I saw the Fortune article: "Next up for disruption: the grocery business." Then it was "Webvan’s Founder is Back And He’s Building A Grocery Delivery Business" on Re/code. I remembered the time when Webvan was going to transform the grocery business. It didn't end well, as you might suspect.
  • 4/20/12: Leadership Reading to Start Your Week

    Wally Bock
    20 Apr 2014 | 2:00 pm
      Subscribe to the Three Star Leadership Blog Working Supervisor's Support Kit A collection of tools and information that will help you do a better job as a boss.  Contact Wally  about coaching, consulting, or speaking to your group. Here are choice articles on hot leadership topics culled from the business schools, the business press and major consulting firms, to start off your work week. I'm pointing you to articles about leadership, strategy, industries, innovation, women and work, and work and learning now and in the future. Highlights include managing without…
  • 4/18/14: This Week's Posts about Writing

    Wally Bock
    19 Apr 2014 | 5:00 am
      Subscribe to the Three Star Leadership Blog Working Supervisor's Support Kit A collection of tools and information that will help you do a better job as a boss.  Contact Wally  about coaching, consulting, or speaking to your group. Here are my posts about writing this week, along with some posts about writing from others. This week there are posts on planning your book, getting it all done, finding experts, the power of story and using language properly. My Posts Writing a Book: Don't over-plan your book Most of my clients do better if they don't plan too much of their…
 
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    Rajesh Setty » Blog

  • Mini Saga #134 – In a Fix

    thinksulting@gmail.com (Rajesh Setty)
    4 Apr 2014 | 12:38 am
    Mini Saga #134 – In a Fix Jenny almost knocked off Rich as she rushed out of YMCA. She was on the phone, “Hey, sorry for the delay. I was with a client.” As Rich recovered, he found Jenny rushing back inside. She was still on the phone, “Oh you are going to YMCA…let’s talk later then.” Sometimes you are in a fix because you chose to be in one of them… Note: 1. A mini saga is a story told in exactly 50 words. Not 49 or 51 but exactly 50. 2. You can download a photographic manifesto of Mini Sagas at ChangeThis. Here is the link – Mini Sagas: Bite-sized Wisdom for…
  • Mini Saga #133 – Boomerang

    thinksulting@gmail.com (Rajesh Setty)
    2 Apr 2014 | 11:48 pm
    Mini Saga #133 – Boomerang Tom and Jack were arguing about a bug in the program. The argument escalated as they vehemently disagreed with the approach to solve the problem. Jack was angry and said, “It doesn’t matter what you say next Tom because you will be wrong.” Tom smiled and said, “You are right.” Watch what you say – you don’t want to shoot yourself in the foot. Note: 1. A mini saga is a story told in exactly 50 words. Not 49 or 51 but exactly 50. 2. You can download a photographic manifesto of Mini Sagas at ChangeThis. Here is the link – Mini Sagas:…
  • Mini Saga #132 – Banter

    thinksulting@gmail.com (Rajesh Setty)
    29 Mar 2014 | 10:31 pm
    Mini Saga #132 – Banter At the end of the second over, the batsman walked aggressively towards the slip fielder. Andrew, the Umpire promptly gets him back. Batsman asked, “Why?” Andrew said, ‘Thou shall not get into a fight with the fielder!” Puzzled batsman replied, “But… I just asked him to tie my shoe laces!” Sometimes, we overdo our jobs (not intentionally, of course) Note: 1. A mini saga is a story told in exactly 50 words. Not 49 or 51 but exactly 50. 2. You can download a photographic manifesto of Mini Sagas at ChangeThis. Here is the link – Mini Sagas:…
  • Why MANY Smart People Don’t Get the Support They Deserve

    thinksulting@gmail.com (Rajesh Setty)
    22 Feb 2014 | 7:25 pm
    You may have experienced this (or might have seen someone go through this situation) – you are on to something big and need a LOT of help but even people who have known you for a while are not actively supporting you in your quest. They seem to listen to everything and say encouraging words about your adventure but when it comes to doing something, they shy away from it. It bothers you because you have known these people for a LONG time and these are some people that you would totally expect 100% support from. They should be the ones that should fully understand your potential and lend…
  • T is for Teaching

    thinksulting@gmail.com (Rajesh Setty)
    11 Feb 2014 | 6:29 pm
    Teaching is one of those evergreen triple-win opportunities. You rarely go wrong with it when you do it well. Think about it: If you teach something well, whatever you are teaching becomes clear in your own mind and you will become better at it. On the other hand, the people you are teaching to will learn something and they will grow. There is an additional bonus:  Teaching is a valuable gift and when you engage in teaching with genuine care, more often than not it will activate the power of reciprocation in the other person. When used right, it becomes your secret to high-leverage. Let’s…
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    Orrin Woodward: Life Leadership Orrin Woodward: Life Leadership

  • Ancient Greece’s Power Pendulum

    Orrin Woodward
    19 Apr 2014 | 7:45 am
    The Six Duties of Society (SDS) and the Five Laws of Decline (FLD) are present in every human society because it the seeds of both processes are inherent within the human heart. LIFE Leadership is a company that focuses on expanding the SDS and restraining the FLD. In a similar fashion, every successful society rises under the impetus of the SDS and eventually falls when the FLD kill it. I promise that anyone who reads history with an SDS and FLD mindset will see it everywhere. For instance, the following video about the Greeks and the Power Pendulum is from a talk I gave last year. Listen to…
  • Robinson Crusoe: The Entrepreneur

    Orrin Woodward
    16 Apr 2014 | 5:24 am
    Financial Fitness Pack This is part 2 of Hernando de Soto’s enlightening example of the savings process role in a non-State-interventionist’s free market economy.  LIFE Leadership has taught, since its inception, the three keys to wealth (1. Long term Vision; 2. Delayed Gratification; 3. Utilize the Power of Compounding). Unfortunately, the State does not follow these concepts and, since 1913, it has rarely attempted to apply these principles. Instead, it chooses inflation, taxation, and debt accumulation, seeking short-term bandaid fixes while the underlying issues become a…
  • Robinson Crusoe the Capitalist?

    Orrin Woodward
    14 Apr 2014 | 4:01 am
    Jesus Huerta de Soto In Hernando de Soto’s fantastic book Money, Bank Credit, and Economic Cycles, he uses a simple example from Robinson Crusoe to explain how savings is essential for the free enterprise process. Understanding these concepts at the simplest levels helps one decipher the more complicated cases in today’s modern economies. I have spent the last year really studying the fractional reserve banking (FRB) methods and now realize the highly inflationary nature of this process. Unfortunately, the modern State’s marriage to the banking system has only exacerbated…
  • Anti-Federalist Fears are Today’s Reality

    Orrin Woodward
    8 Apr 2014 | 5:33 am
    The Federalist/Anti-Federalist debates at the founding of America have some of the best insights into government and society that have ever been written. Unfortunately, few have read both sides of the debate. I am working on a book project that will provide the main points from both sides and discuss where history has proven each side right. LIFE Leadership is about providing truth for one to learn how to think and reason in order to better his/her life. I am so thankful I get to do what I do with the greatest compensated community and customer base in the world! Below is a short segment from…
  • America’s Power Pendulum

    Orrin Woodward
    2 Apr 2014 | 4:35 am
    American society is moving away from concord and quickly into coercion. Where people used to function with leadership and service to others, it is now functioning more and more under compulsion and threats. Unfortunately, this is the normal outcome when the State assumes responsibility for society’s roles. In my soon-to-be-released book And Justice for All, I cover the roles of the force State and free society. Anytime the roles get mixed up the Power Pendulum moves into either chaos or coercion. LIFE Leadership is an all-volunteer community based upon leadership and service to others.
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    under deconstruction

  • Happy B-day Shakes!

    Troy Worman
    22 Apr 2014 | 9:41 pm
    This is not a complete departure from the deconstruction. Nevertheless… Historians believe Shakespeare was born on this day in 1564, the same day he died in 1616. Although the plays of William Shakespeare may be the most widely read works in the English language, little is known for certain about the playwright himself. Some scholars even believe the plays were not written by William Shakespeare of Stratford-upon-Avon but by some other well-educated, aristocratic writer who wished to remain anonymous. Shakespeare’s father was probably a common tradesman. He became an alderman and…
  • The Grapes of Wrath

    Troy Worman
    14 Apr 2014 | 3:59 am
    Published 75 years ago today.
  • Joyous Synonyms

    Troy Worman
    7 Apr 2014 | 3:00 am
    cheerful, ecstatic, exuberant, festive, heartwarming, joyful, jubilant, merry, upbeat, wonderful, blessed, blithe, delighted, glad, gleeful, jocular, jolly, mirthful, pleased, spirited, vigorous
  • Trajectory

    Troy Worman
    22 Mar 2014 | 9:42 pm
    “If there is danger in the human trajectory, it is not so much in the survival of our own species as in the fulfillment of the ultimate irony of organic evolution: that in the instant of achieving self-understanding through the mind of man, life has doomed its most beautiful creations.” — E.O. Wilson
  • 03.17.14

    Troy Worman
    16 Mar 2014 | 9:01 pm
    Abbey Theatre: Irish plays, Irish actors. Six Word Memoirs
 
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    MBA Depot - Latest Content

  • Audio/Video Entries: Crash Course with Jason Mendelson and Brad Bernthal on Venture Capital

    23 Apr 2014 | 9:00 am
    Although many startups hope to become venture capital-backed companies, few understand how the venture capital industry works. In this Crash Course, Jason Mendelson and Brad Bernthal will attempt to illuminate what many consider the venture capital black box. They will explain how venture capitalists think, how they raise their funds, and how they decide to invest their money. If you are a startup looking to raise venture capital, this Crash Course will help you understand how to cultivate relationships with venture capitalists, how to engage them, and how to make the relationship a…
  • Article from the Archive: How Does a Technology Improve? - An Argument for Reinvesting in the Light Bulb

    23 Apr 2014 | 9:00 am
    Picking the right new technology -- and then developing and marketing it correctly -- can catapult a company ahead of its competition, expand its customer base and boost profits. For decades, top minds in research and development have relied on the S-curve theory to help them make those decisions. But research by Ashish Sood, an assistant professor of marketing at Emory University's Goizueta Business School, and a colleague indicate that the theory is flawed and a new approach is much needed. Source: Knowledge@Emory Subject: Technology, Innovation
  • Articles: No Strings Attached: Creating the Optimum Environment for Innovation

    23 Apr 2014 | 9:00 am
    A change of approach to loosely-linked research partners can generate radically new products. See Related: Powerhouse Partners - Building an Organization Culture for Breakaway Results No Fair! A Partnership’s Foundation: The Common Mission A Challenge for Collaborators: Acceptance Collaborating Means Communicating Author: Felipe Monteiro Source: INSEAD Knowledge Subject: Innovation
  • Quotes: Sally Helgesen

    23 Apr 2014 | 9:00 am
    Real engagement doesn’t flow from trying to convince yourself that what your company produces will change the world for the better–– a fairly fruitless quest for many. Rather, meaning must be sought in how the scope of our work allows us to reach our highest potential. See Related: Closing the Engagement Gap – A Road Map for Driving Superior Business Performance Four in 10 US Workers Unmotivated; 24% Not Loyal Reaching productive engagement: The Four Pillar Approach to Managing Investment in Human Capital How Employee Engagement Drives Business Success All Aboard? Are Your…
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    The Chief Happiness Officer Blog

  • “The Customer Is Not Always Right” – follow-up

    Alexander Kjerulf
    18 Apr 2014 | 3:05 am
    My article on why “The Customer is Always Right” is wrong has generated an amazing amount of attention. It’s been read by 100,000s of people and been mentioned all over the internet. Call Center Magazine in the UK liked it so much that they turned it into a wall chart that is waaaaay more attractive than my original post. Download it here. But most of all the article gets a LOT of great comments. Here are some of my favorites. Chris wrote: I run a small company with about 20 employees. One day I heard commotion coming from the reception area. I hear a man yelling…
  • Send me to China :)

    Alexander Kjerulf
    16 Apr 2014 | 3:06 am
    So far, I’ve spoken about happiness at work in 32 different countries but I have an ambition to add more. The top 3 countries I’d love to speak in are: China South Korea Australia. Can you help me get there? Do you have any contacts or know some companies in those countries who might benefit from some happiness? Any help would be massively appreciated :) Write a comment here or contact me!
  • Check out my article for Fast Company’s Co.Exist website

    Alexander Kjerulf
    15 Apr 2014 | 6:32 am
    My article for Fast Co.Exist has just been published. In it I list the 5 major differences between Danish and US workplaces that explain why Danish workers are the happiest in the world and US workers tend to be miserable. Check it out and let me know what you think.
  • Hilarious flight attendant

    Alexander Kjerulf
    14 Apr 2014 | 2:58 am
    This is hilarious and I just love to see people who have the energy to inject some fun into their work.  
  • Change

    Alexander Kjerulf
    11 Apr 2014 | 12:09 am
    The keys to successful change in an organization are well known:  Involve those affected Have a clear purpose Listen to concerns So why do so few follow this?
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    Terry "Starbucker" St. Marie

  • The Absolutely Essential Qualities Of Great Leadership

    Starbucker
    20 Apr 2014 | 3:30 pm
    “This (leadership) really is hard to learn. People keep trying the easy way out – they keep reading the books, they keep going to the courses –that’s only feeding your intellect.  You cannot learn this as a concept. You have to learn it from experience” - Jeannie Coyle On the latest edition of the More Human Podcast, leadership consultant, author and strategist Jeannie Coyle and I tackle a big topic – the essential qualities of leadership: The value of experience in developing great leaders, versus traditional tools and training The key character traits common to great…
  • Torn From The Headlines Leadership Lesson: To Fire Or Not To Fire?

    Starbucker
    17 Apr 2014 | 7:30 am
    Every business makes mistakes, but then there are MISTAKES. The ones that offer a supreme challenge to a leader: To Fire or Not To Fire? One such challenge came up earlier this week over at US Airways (now part of American Airlines), when a company Tweet went way off the rails. I mean, WAY off. It inadvertently sent a (very) obscene image over the Internet  (Note: the link is to a news story, not the image or Tweet) The company issued an apology, took the Tweet off the feed, and then… heads were going to roll, right? Wrong. They didn’t fire anybody. Here is what their…
  • The Most Precious Resource of Leadership

    Starbucker
    13 Apr 2014 | 3:30 pm
    It takes work to secure, it’s hard to keep, and if you lose it, you lose – BIG. And, it’s really hard to get it back. It’s that precious to the effective leader. It MUST be kept, at all costs, and with all the effort you can muster. What is it? Your word. I’ve never seen a ship sink so fast when a leader doesn’t keep their word. It’s like a big house of cards that collapses in a millisecond. And the really tricky thing about it is, the size and extent of the word that’s not kept really doesn’t matter much  - they all can create that…
  • 5 Simple Secrets To Leadership Productivity

    Starbucker
    10 Apr 2014 | 7:30 am
    I’m often asked, “How can a leader be more productive?”, which is shorthand for: “Help! I’m sinking in quicksand here – what can I do to get all this stuff I need to get done, done?” Well, the answer isn’t in the “doing”. And, it’s not about how fast, or how well. Nope, it’s none of these. The best way to leadership productivity is simply this: Making the best selection of WHAT to do at any given moment. (Although I have to add that it certainly doesn’t hurt to do things fast and well – as long as they’re the RIGHT things.) In any…
  • How a Good Life Builds a (Better Than) Great Company – The Zen of Jonathan Fields

    Starbucker
    6 Apr 2014 | 3:30 pm
    “A good life isn’t a place at which you arrive, it is a lens through which you see and create your world” – from the Good Life Project “Living Creed” On the latest edition of the More Human Podcast, my special guest is Jonathan Fields, a New York City dad, husband and lawyer turned award-winning author, media-producer and entrepreneur. He is one of those unique people on the planet that can be dynamic, thoughtful, challenging, zen, and mind-blowing all in one short conversation. His last best-selling book, “Uncertainty: Turning Fear and Doubt Into…
 
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    Lolly Daskal

  • Leadership: Claim Your Calling

    lollydaskal
    22 Apr 2014 | 3:00 am
    It is Amateur Night at the Harlem Opera House. A skinny, awkward 16-year-old goes fearfully onstage. She is announced to the crowd: “The next contestant is a young lady named Ella Fitzgerald. Miss Fitzgerald here is going dance for us…Hold it, hold it.” He bends down to the girl on stage and asks, “Now what’s your problem, honey?” A moment later he announces, “Correction, folks. Miss Fitzgerald has changed her mind. She’s not gonna dance, she’s gonna sing.” Ella Fitzgerald gave three encores and won first prize. She may have thought she was setting out to dance, but…
  • Leadership Reflection: The Strength to Change Ourselves

    lollydaskal
    15 Apr 2014 | 3:00 am
    He was an elderly man whose face had life written all over it. He sat drinking tea as he reflected on his life: When I was young, I was full of fire and I wanted to awaken everyone. I prayed for enough strength to change the world. In midlife, I awoke one day to realize my life was half over and I had changed no one. I prayed for strength to change those close around me,   who so much needed it. And now, here I am a very old man, and my prayer today is very simple. I pray for the strength to at least change myself In life we must learn to first assemble the inner, than the outer. We must…
  • Leadership: Challenges Can Help Us Learn and Grow

    lollydaskal
    8 Apr 2014 | 3:00 am
    She decided to grow a flower garden, and went about it as methodically as she did most things: studying the soil, choosing and planting the seeds with care, nourishing the ground, watering and tending week after week. When her garden started to bloom, she had the beautiful flowers she’d dreamed of—but along with them were sprouting dandelions. She went to the books to study on how to get rid of them, but after trying the techniques, the dandelions were still there. She signed up for gardening courses and learned even more things to try, but the dandelions didn’t give an inch. Now she…
  • The Portrait of a Leader Must Be Painted in Genuine Strokes

    lollydaskal
    1 Apr 2014 | 3:00 am
    A genuine portrait is critical for your leadership brand as well as your professional success. It portrays your image as perceived by others, the impression you make on them. Your personality, style, behavior, body language, words, and attitude all contribute. In today’s world, a five-minute interaction, whether in person, through e-mail or via social media, can define a leader for years to come. It may seem superficial and therefore unimportant, but as a leader you will greatly benefit from knowing how you come across to others, because then you can make the necessary improvements. Not…
  • A Wise Leader Does Not Think So Much

    lollydaskal
    25 Mar 2014 | 5:21 am
    All of us are guilty of getting caught up in too much thinking, too much analysis, too much data. By nature leaders tend to be overthinkers, and we can become victims of staying too much in our head. A wise leader brings to bear not only knowledge but wisdom, and sometimes wisdom tells us not to think too much. Thinking is good, but when does too much mind become a hurdle? When it creates “analysis paralysis.” The start to solving any problem is seeking information, but faced with an overabundance of data, background, facts, and numbers, it’s easy to freeze up under the weight of your…
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    Lead on Purpose

  • How to lead with integrity

    Michael Ray Hopkin
    12 Apr 2014 | 1:43 pm
    One of the most important characteristics of leadership is integrity. Integrity means you are true to your word in all you do and people can trust you because you do what you say. The word integrity has deep meaning and … Continue reading →
  • How leaders harness innovation to out think competitors

    Michael Ray Hopkin
    29 Mar 2014 | 5:00 am
    “We’ve entered a new era. Call it the age of imagination, ideation, conceptualization, creativity, innovation—take your pick. Creativity, mental flexibility, and collaboration have displaced one-dimensional intelligence and isolated determination as core ingredients of a competitive advantage.” In his book OUT … Continue reading →
  • Are you an extreme leader?

    Michael Ray Hopkin
    22 Mar 2014 | 12:07 pm
    “Extreme would not be extreme without fear. And fear would not be worth it without the love of the game.” Are you an extreme leader? According to Steve Farber, author and business leadership expert, extreme leaders “approach the act of … Continue reading →
  • How leaders create happy customers and great results

    Michael Ray Hopkin
    13 Mar 2014 | 5:00 am
    How do leaders create sustained growth and make an obvious improvement to the bottom line of their company? Is it really possible for one (or a few) people to make a major difference in the results of a big organization? … Continue reading →
  • Five factors to inspiring team members

    Michael Ray Hopkin
    1 Mar 2014 | 10:22 am
    We all know people who inspire us, who encourage us—through their actions and example—to work hard, to persevere through difficult circumstances. What’s their secret? How do they persuade others to do great things? While every circumstance is different, leaders find … Continue reading →
 
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    Recovering Leader

  • How to Stop Delaying and Take Action

    David Peck
    9 Apr 2014 | 6:46 am
    We all have perfectly good intentions to take those important yet difficult actions. We aren’t intentionally avoiding them, yet we let ourselves off the hook, one more day at a time, and those days add up to  real delays: “I know I need to do more to deal with that performance problem.” “I know I need to finish that business plan and get it circulated.” “I know I need to get on the road and connect with our major clients.”   I hear things like this from high performing and high potential clients alike. As a coach, I tend to ask three questions: 1. What important yet…
  • Martin Luther King's Take on Leadership

    David Peck
    20 Jan 2014 | 1:42 am
    Dr. Martin Luther King, Jr. was a leader who, like Mahatma Gandhi before him, and Nelson Mandela after him, showed us the way from weakness and division to strength in unity. He challenged and inspired us to reach deeper within ourselves, despite ourselves, for our best, which sometimes is, simply, better than yesterday. His power endures because it's rooted in the courage to hold hope and faith in each other's potential: "knowing" we can do it ... we can be better every day, each in our own way. On this, the U.S. holiday celebrating his life and legacy, I present you with ten of his…
  • Resolution-free Fun Self-Coaching Practice to Kick Off 2014

    David Peck
    31 Dec 2013 | 1:55 pm
    Happy New Year to you and yours from Recovering Leader! Here's a brief and fun self-coaching practice on career development and professional fulfillment to kick off the new year ... and don't worry, I'm not going to suggest any "resolutions!"  Find some quiet time this week to reflect and make a few notes on the following three themes: 1. Compass of the Past: Looking back on your entire career, when were you the happiest and most fulfilled than at any other time? What were you doing professionally, leading, working on? Who was your boss? What were they like? Who were your…
  • How to Battle the Bulge in Leadership Communication

    David Peck
    14 Nov 2013 | 10:05 am
    Rambling presentations, low-yield meetings and FYI emails are a global brain drain of time and money. These bad habits encase an organization in layers of fat that weigh down its capacity to deliver value effectively by making it hard for people to do their best work. I've spent more than half my time, during my 10 years as a coach, listening to, observing, and interviewing leaders and executive teams.  The amount (and weight) of unnecessarily elaborate communication is literally stunning. Public service: if you can say something in three sentences or less, then do it. Of course…
  • Leadership via Crowd-sourced Ownership

    David Peck
    1 Nov 2013 | 9:04 am
    As an executive coach, I have plenty of clients at any given time wanting to make a bigger difference in their organization and/or the world. Building an organizational mindset of ownership is the most powerful way to do that.  Here's how. In addition to natural extraverts, Type A and senior people, the majority of others in an organization have plenty to contribute and wonder -- even struggle with -- what to say or do in many situations. Should I speak? Should I show my value? Should I listen? Should I ask a question?  Should I avoid controversy? This is even more common…
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    George Ambler

  • 6 Ideas that Define Leadership

    George Ambler
    23 Apr 2014 | 10:45 am
    What is leadership? A Google search on the term leadership yields about 134,000,000 hits! An Amazon search yields over 112,000 results for books on the subject. Wow! I have been writing this blog for some time and whilst I have explored how others have defined leadership. I have not taken time to define what I mean by leadership. The reason for my tardiness is that I have found defining leadership to be quite a daunting task. I have even asked myself if it’s possible to create a leadership definition? Despite these nagging concerns and against my better judgement I’m giving it a…
  • Leader Provocation #1

    George Ambler
    21 Apr 2014 | 7:00 am
      Pause. Reflect. Engage Is this something you need to do?
  • An Important Question for Leaders

    George Ambler
    21 Apr 2014 | 6:47 am
    Too much to do and not enough time. This is the biggest challenge facing leaders today. Leaders find that there are many good things to do, it’s difficult to decide where to focus, what gets done and what gets left undone. Here’s a way to cut through the noise and keep focused on what matters. Dan Pink’s book “Drive: The Surprising Truth About What Motivates Us” explores an interesting story about Clare Boothe Luce, playwright, journalist and Member of Congress. In 1962 Clare met with President John F. Kennedy who at that time was consumed with pursuing an…
  • Always Communicate the Why

    George Ambler
    14 Apr 2014 | 12:20 pm
    Communication is most important to leaders. Leaders often spend too much time communicating the “what” and the “how” and don’t devote enough time to the “why”. The result? People are left feeling disengaged and uninspired. Effective leaders spend time communicating the “why” – before moving on to talk about the “what” and the “how”. The result? People connect with the leaders vision, purpose and intent.  In most organisations the “why” is neglected or missing. This is a huge problem. Without a…
  • Where Leadership Begins

    George Ambler
    13 Apr 2014 | 11:02 pm
    Leadership is not about your position, title, personality, traits, skills or competencies. Leadership is about being deeply connected to a purpose and vision you care about and then working to make it happen. It’s that simple and that difficult! “So the ‘how-to’ books and the ‘great-men’ books give people a formula that is missing the most critical ingredient that the great people had, which was they took a stand for something and did what ever had to happen.” – Richard Pascale, Associate Fellow, Oxford University Leadership begins when you…
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    Pink Slip

  • And how about a Nobel Prize for the Ooho guys…

    23 Apr 2014 | 12:14 am
    I haven’t done any sort of real analysis here, but my gut instinct – and the fact that I do pick up trash when I’m out and about – is that discarded water bottles (and around here, that’s mostly Poland Springs) are in the Top Four when it comes to sidewalk trash. (Starbucks paper cups, Dunkin styro, and McDonald’s wrappers account for the rest. If there’s a fifth, it’s probably parking tickets.) Since I do pick up a fair amount of trash, I find myself completely irked by people who have no problem carrying a bottle or cup when it’s got something in it, but who –once a…
  • I dreamed I was 10 pounds–not just 38 bucks - lighter in my Maidenform undies

    22 Apr 2014 | 12:50 am
    I am a member of the last generation that wore something called a girdle. No matter how slender, by their early teen years, girls of my era – at least good Catholic girls, and what other kind are there? – wore panty girdles when they “dressed up” for church, a school function, a date. (Not that I had many of those…) To not wear a girdle was immodest, a near occasion of sin, and was to invite leering, pinching, and worse from the wolves just hanging around street corners waiting to leer, pinch, and worse at girdle-less girls sauntering by. While our mothers kept on wearing them –…
  • Why Patriots’ Day Rules

    21 Apr 2014 | 12:35 am
    Well, it’s Patriots Day, a holiday which I have always very much enjoyed. You want to know why? Patriots’ Day is ours and ours alone. Yes, it’s a public holiday in Maine – and, weirdly, Wisconsin has some school-based observance around it – but it’s 99.9999% ours. (Maine, in the the way back, used to be part of Massachusetts, so there.) Ours, gloriously, ours - which as the world, let alone the country becomes more boringly homogenized, is all to the good. You might even say it’s wicked pissah! It means spring. As only people who dwell in northern climes can appreciate, spring…
  • The Notell Hotel goes Airbnb

    18 Apr 2014 | 12:31 am
    I guess this was inevitable, but it seems that Airbnb is suffering from the “from our house to whorehouse” syndrome. This we learned earlier in the week when that bastion of journalistic integrity and intelligence – and yet an occasional source of excellent scoop - The New York Post, reported that, just as civilians can save on steep hotel bills with Airbnb, so, too can hookers. No more sleezoid Notell Hotel. No more paying through the nose for someplace upscale. Nope, now it’s all the comforts of home – and more – at Manhattan apartments. One person who found herself an unwitting…
  • There’s even a popularity contest for spokescharacters

    17 Apr 2014 | 12:59 am
    Someone over at Forbes had nothing better to do with their time than to get E-Poll Market Research to figure out which “spokescharacters” are the most popular. (Hey, it takes a time waster to know a time waster.) Anyway, E-Poll is best known – that is, it would be best known, if they were known at all – for its celebrity rating service, which I guess is there so that marketers won’t sign up a celebrity spokesperson, only to realize that people detest him. (I mean, who wants to get stuck with Justin Bieber representin’ for them, when they really should have gone with Justin…
 
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    Ed Batista: Executive Coaching & Change Management

  • Riding the Wave (Conscious Competence)

    edbatista
    7 Apr 2014 | 2:12 am
    What happens when we learn new skills that take us out of our comfort zone? When we're striving to be authentic, is it OK when we act with intention and forethought? The Conscious Competence model, developed by Martin Broadwell in the late 1960s, offers a useful framework to address these questions. In most areas where we face a challenge, we start out in Unconscious Incompetence (quadrant #1 above): We're screwing up, and we don't even know it. In the context of my work with coaching clients and MBA students, this usually involves difficulties in working relationships and interpersonal…
  • Coaching Your Employees (HBR Webinar Video and Summary)

    edbatista
    6 Apr 2014 | 2:05 pm
    A few weeks ago I conducted a 1-hour webinar for HBR on Coaching Your Employees, and an archived video of my talk is now available. HBR has also produced a well-written 7-page summary of my comments [PDF, 480KB], and you can view my slides separately. Thanks again to Angelia Herrin for inviting me to participate, to Lisa McMullen for her tremendous help and support, and to all their colleagues at HBR and Citrix/GoToWebinar who made it happen. Two further notes of appreciation: First, my slides conclude with a section on Resources, linking to the authors I mentioned in my talk; if you're…
  • Make More Skateboards

    edbatista
    27 Mar 2014 | 6:00 am
    Fernando Blat recently tweeted a pic of a slide describing how Spotify builds a product (which I've re-posted below.) The essence of the slide is that Spotify does not build by painstakingly crafting a perfect product that's not functional until it's fully assembled. They iterate in stages, developing a functional but rudimentary product at first and improving it at each step along the way. In the visual language of the slide, Spotify isn't building a car, starting with a wheel, adding a chassis, then a body, and only then adding a windshield and controls that allow a user to start traveling.
  • Think Small (The Value of Micro-Goals)

    edbatista
    24 Mar 2014 | 6:00 am
    We all have accomplishments we're striving for, milestones we hope to reach, behaviors we want to do more of (or less of)--and setting goals can help motivate us along the way. But research shows that goals have complex (and sometimes counterproductive) effects--while they can help us to get started and persist in our efforts, they can also diminish our sense of fulfillment and leave us demoralized.One way to manage this challenge is to distinguish between a long-term goal--a large target at which we're aiming over time--and the smaller-scale, day-to-day experience of our pursuit of that…
  • Coaching Your Employees (An HBR Webinar)

    edbatista
    20 Mar 2014 | 11:40 am
    This morning I conducted a webinar for Harvard Business Review on Coaching Your Employees, and while a full recording of the presentation will be posted within a few days at HBR's Events page, here's a copy of my slides. I'm told we had over 4,000 people registered, and I'm really grateful for the opportunity to talk to such a large audience on a topic that I believe is so important for today's leaders and managers (and which has had a profound impact on my own professional life.) Many thanks to Angelia Herrin for inviting me to participate, to Lisa McMullen for her tremendous help and…
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    Sanders Says

  • If You Don't Expand This Annually, You Are Getting Lapped

    Tim Sanders
    2 Apr 2014 | 8:04 am
    These days, it's believed that the youth have all the advantages when it comes to technology.  They start companies like facebook in their 20's, run television shows and represent true progress.  Companies I work with talk about "aging down" their workforce, so they can stay nimble.   The reality is that youth is a state of mind, not a counting of years.  In my experience, the secret to eternal youth is lifelong learning...the constant expansion of one's resume of experiences and insights.  Henry Ford once quipped, "Anyone who stops learning becomes old, whether at…
  • How To Effectively Network People Via Email

    Tim Sanders
    18 Mar 2014 | 7:58 am
    This note is for generous networkers that like to use email to glue together people that should meet.  In my first book, Love is the Killer App, I call this the 3-Way-Email technique.  It helps networkers make more connections than they can by arranging conference calls or meetings.   Over the last decade I've been on both ends of this treatment.  Sometimes I'm the person emailing two or more people to connect them and more recently, I've been the beneficiary of someone helping me out over email.  It's given me a bird's eye view of what works and doesn't work with…
  • Google & SEO | This dog finally has teeth

    Tim Sanders
    3 Mar 2014 | 5:00 am
    (Guest post by Brandon Wentland.  Image courtesy of Prashant_sh) Search Engine Optimization (SEO) is a complicated, technical, and sometimes shady practice of massaging Google’s search algorithm in your favor.  It is a big deal because top ranking for key terms can mean hundreds, thousands, or even millions of dollars of revenue gained. SEO has evolved through the years, but the last two have been the most volatile.  Some are calling it it the SEO apocalypse.  It has been a rough ride, but it is all for the better. Google’s algorithm changes are a good thing Google’s goal is to…
  • Leaders: It's Time To Shift Out Of Neutral and Hit the Gas!

    Tim Sanders
    28 Feb 2014 | 6:06 am
    For many of you, the last recession put you into survival mode.  This is especially true if you are in banking, financial services, construction, retail or automotive.  Those industries were hit so hard, all growth plans had to take a back seat. Shrinking expenses was the order of the day.  As long as we continue to watch cable news (CNBC, etc.) or let the doomsdayers continue to beat the drums of double dip or next-bubble, we'll stay in neutral, letting our competitors pass us by.   Here's my analogy: A downturn is like a car crash during a NASCAR race.  The yellow…
  • Here's What Business Strategy Is Really All About (review)

    Tim Sanders
    12 Feb 2014 | 6:24 am
    Recently, I was booked to give the closing keynote at an annual corporate meeting for an industry leader.  Their CEO had a vision for the meeting: Create A Mindset Where Winning Is the Only Acceptable Outcome.  She picked me because I'd worked at a company (Yahoo) that famously developed this outlook, then lost it over time.  I was intrigued by this assignment, and immediately thought of lessons learned from studying Paul Galvin of Motorola (video clip from one of my talks about him).  Researching post-Galvin case studies led me to A.G. Lafley's days at Procter and Gamble…
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    Coaching Tip: The Leadership Blog

  • Reference Books for Executives

    John Agno
    23 Apr 2014 | 12:39 pm
    Today's business world is extremely complex and challenging. It's easy for even the most seasoned executive to make a mistake or overlook a detail that can lead to utter failure for his or her business.  We have entered a new commercial age.  The business models from the past that relied heavily on size and leverage will no longer deliver returns. Clearly, regulatory restructuring on a global scale is underway.  Transparency is being demanded from all quarters, which is thus reconstituting the way businesses are run.  In turn, all of this change is informing…
  • To Write or Not to Write?

    John Agno
    22 Apr 2014 | 4:46 am
    The advent of computers and cell phones has created a sort of a fast and convenient way to communicate.  But although these communication options are all quick and easy, they're not all created equal. Before you send a text or an email, or post on a social media website, or make a phone call, or even speak to someone face-to-face, you'd be wise to spend a minute thinking about whether you're choosing the right medium to convey your message.  One important consideration is that emails and text messages are far more likely to be misunderstood than spoken…
  • Thinking Strategically

    John Agno
    16 Apr 2014 | 11:54 am
    The business you lead is built on an idea. In the turbulence of daily work filled with product specs, customer initiatives, board of director meetings, and hundreds of other items, it's easy to lose sight of that idea.  Over the years, the idea transformed into offerings in the form of products or services that a group of potential customers found valuable and were willing to pay for.  Cash flow, receivables, intellectual property, brands, careers---everything flows from the idea. The degeneration of one's ability to think strategically and generate new insights limits…
  • A Reference Guide to Build Leadership Skills

    John Agno
    16 Apr 2014 | 6:37 am
    With so much structural change happening within the world economy, people recognize that we need leaders more than ever before.  Developing commitment in a world of "free agents" and "volunteer" talent is not an easy assignment...and… requires effective leadership skills.  Leadership is basically an interactive conversation that pulls people toward becoming comfortable with the language of personal responsibility and commitment.   From 1975 to 1995, according to the Library of Congress, books on leadership appeared at a rate of about 24 a…
  • Powerful Insights of Workplace Dynamics

    John Agno
    13 Apr 2014 | 6:51 am
    What working woman hasn’t had the demoralizing experience of proving herself again (and again and again) or watching a male colleague get credit for her idea, her comment, her suggestion? What woman — working or not, mother or not — hasn’t felt the sting of an emotional tug of war, subtly shamed or overtly slammed by other women for making choices that seemed right to her? Deftly combining sociological research with a more casual narrative style, “What Works for Women at Work” offers unabashedly straightforward advice in a how-to primer for ambitious women. At the core of the book…
 
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    Predictable Success » Blog

  • Introducing Do Lead, Dinosaur Parks, Our Upcoming Webinar and a New Team Member

    sarahberger
    14 Apr 2014 | 10:25 am
    If you’ve been following the headlines, you know that GM is in crisis. However, you may not be aware of just how they got there and why it could happen at your organization. We’ll examine that and much more momentarily. This past week, our COO Dave McKeown was in Charlotte, North Carolina delivering a half-day workshop to business owners and corporate partners in the Charlotte Minority Economic Development Initiative Program. When a power outage forced a last-minute venue change, event hosts Bank of America quickly made alternate arrangements – relocating everyone to the 60th…
  • A 10-Point Checklist for Better Team Decisions

    sarahberger
    11 Apr 2014 | 7:04 am
    A version of this article appeared at Inc.com I’ve made the point before that attaining the ability to scale – reaching what I call Predictable Success – depends on the organization’s leaders developing one skill above all others: the capacity to make, consistently and repeatedly, high-quality team-based decisions. The seeming inability to make this happen can drive many leaders crazy. After all, here we are, a mature, competent bunch of people, all of us capable of running our own business, division, department, project, group or team effectively and efficiently. But…
  • 3 Ways You’re Trapped By Past Success

    sarahberger
    5 Apr 2014 | 7:00 am
    A version of this article appeared at Inc.com You may be familiar with this old story (Zig Ziglar’s I believe, but Wikipedia may say otherwise): After they get married, every Sunday for years, a man watches his wife trim off both ends of the pot roast before putting it in the pan and cooking it. Finally one day his curiosity gets the better of him and he asks why, every week, she trims off what he suspects may be the best parts of the cut. “I’m not sure,” says his wife, “it’s just part of the recipe – it’s how I watched Mom prepare it for…
  • Hear the Secrets to Conquering Complexity, Supercharging Business Trips, and Making Predictable Success Actionable

    sarahberger
    31 Mar 2014 | 10:25 am
    If you read the article from our last issue, you know that March is a dangerous month. Hopefully it’s going out like a lamb for your organization. If not, then read on for the tips and tools you need to make April a roaring success. As you can see from this photo, we had a great workshop in Atlanta! Dave and Les were joined by twelve wonderful attendees and some lovely folks from Chick-Fil-A. Everyone got a lot out of the day, and Hatch was a perfect place to birth new business game plans. Wondering whether our workshops could benefit you and your team? Watch this short video and find…
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    Great Leadership

  • You Can be a Tough Leader and not be an S.O.B.

    Dan McCarthy
    23 Apr 2014 | 5:00 am
    Have you ever heard this said about a manager:"Well, he gets results, but leaves a trail of bodies in his wake"The thing that drives me crazy is way too many organizations (and people) accept this as OK. You know, you can get results and treat people with respect - the two are not mutually exclusive!Here's another Great Leadership 2x2 model to sum up the relationship between results and respect as they apply to leadership:The great leaders are visionary and set extraordinary goals for themselves and others. They can be demanding, have high expectations, and push their…
  • Add a Little Hoopla to Your Culture

    Dan McCarthy
    17 Apr 2014 | 5:00 am
    Guest post from Dean M. Schroeder:Carl Holte loves Hoopla! Not hoopla as in the form of exuberant celebration, but hoopla as in the name of an improvement technique used at the Web Industries Hartford, Connecticut unit where Carl is the plant manager. Hoopla is a simple, quick improvement technique that is used at the end of every meeting or event. Participants are asked three questions:1)     What Went Well2)     What Didn’t Go Well3)     What Should We Do DifferentlyThe rules for participants are simple:…
  • Repurposing the Performance Conversation

    Dan McCarthy
    16 Apr 2014 | 5:30 am
    Guest post by Great Leadership monthly contributor Beth Armknecht Miller:  When was the last time you had a performance conversation that went well? Or better yet, when was the last time you enjoyed having a performance conversation? Let’s face it; both parties of the conversation generally dread performance conversations, more commonly known as performance reviews. So, why not have a different conversation? How about shifting the conversation to focus on the future and how a person can improve through personal and professional development? The conversation you should be having is…
  • 30 Thoughts We All Have in Staff Meetings:

    Dan McCarthy
    15 Apr 2014 | 7:12 am
    Right before the meeting:1. Arrgh, I’m supposed to be at a meeting in 10 minutes. What the heck is it for, who’s running it, and where is it?2. Oh no, it's the dreaded staff meeting! I’d better take a look at the agenda and make sure I wasn’t supposed do anything to prepare. 3. Dang – we’re supposed to do status updates. No problem, I’ve got 8 more minutes.4. I hope there are donuts. Last time there was nothing but bran muffins and fruit. I hate this new wellness stuff. I really miss donuts. Chocolate cover glazed Krispy Creams. 5. I wonder if I can find a box of Krispy…
  • The Obligation to Dissent

    Dan McCarthy
    10 Apr 2014 | 5:30 am
    Guest post By Jeremy Eden and Terri Long: When corporate leaders make decisions about a new idea, something we call “executive exuberance” often plays a deceptive role.  Here is what happens: analyses start to show that deciding to go forward will produce good benefits at reasonable costs and risk.  Though the leader has some issues they want further analyzed, they begin to express some enthusiasm for the idea. Those reading the tea leaves see that the top of the house is leaning toward a yes.  Suddenly, everyone starts to see the data supporting the ideas with a bit…
 
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    IMD Business School - Tomorrow's Challenges Articles

  • GLOBAL VALUE CHAINS UNDER THREAT

    Ralf Seifert,Polina Bochukova
    17 Apr 2014 | 3:29 am
    Three questions to help guide decisions in supply chain resilience. How to alleviate risk and make for a more secure and profitable future!
  • MYTHS AND MISUNDERSTANDINGS

    Arturo Bris
    10 Apr 2014 | 6:10 am
    Making countries more competitive is a booming business these days. So it’s time to correct five of the most common misunderstandings about what makes a nation competitive
  • STRIVING FOR STRATEGIC NIMBLENESS

    Bettina Buechel,Jean-Louis Barsoux
    10 Apr 2014 | 6:00 am
    At the moment in lieu of a global order, we have a global disorder. The articulation of India’s global role and vision must be a priority for India, for Asia and for the world.
  • CALIFORNIA DREAMING

    Dominique Turpin
    10 Apr 2014 | 12:19 am
    Although it might be tough to create a Silicon Valley in Europe, that’s no reason to give up. Could we create a little bit of California right here in Switzerland?
  • MAERSK LINE’S THREE-STAGE STRATEGY FOR PROFIT

    Thomas Malnight
    3 Apr 2014 | 1:37 am
    How a CEO and leadership team addressed both immediate short-term pressures and the need to reshape a company fundamentally to be successful in the future.
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    The Garlington Report (TGR)

  • Recruiting conferences: Where's the value?

    4 Apr 2014 | 7:49 am
    From March Madness to April Fool's to Spring recruiting industry conferences. The new season has brought forth several forums -- all with different focuses and market segments. This post's goal is raise the value question, or more specifically: What value exists in conferences and how can that value be more readily transferred so others can gain better access? (Note: Two of the three bolded
  • Leadership as performance art

    31 Mar 2014 | 2:55 pm
    Note: This originally appeared as a client and colleague e-letter. March 28, 2014 Dear Clients and Colleagues: With new seasons come new inspirations. Or at least that's the hope. This year's winter weather has been enough to make anyone want to flip the switch on more daylight. One of the joys of constantly searching for better narrative is when someone you've known for a long time brings a
  • Five steps to look like a leader

    26 Mar 2014 | 11:27 am
    Full disclosure: TGR has never, repeat never, addressed the subject of executive dress. Image is not a hot button -- at least not from the point of view of personal dress and hygiene. While our look can always be updated, we wear decent threads, nice dress shoes and always will remain clean cut until it's no longer in fashion to do so in executive leadership circles. That could be a good long
  • First outsider, retiree and non-industry exec. to take reins at venerable search firm

    4 Feb 2014 | 7:17 am
    For the first time in their 60-year history, Chicago-based Heidrick & Struggles has named both an industry and firm outsider to lead the newly re-branded leadership company. Tracy Wolstencroft, a former Goldman Sachs executive who retired in 2010, replaces interim CEO Jory Marino who exits the position after replacing Kevin Kelly (2006-2013), one of the longest serving CEOs in Heidrick &
  • Microsoft CEO Search: Live blogging (facetious)

    24 Jan 2014 | 10:53 am
    Following was overheard between Microsoft Chairman Bill Gates and retiring CEO Steve Ballmer in Redmond, Wash., earlier this week before Gates fired up The Founder's Jet for Davos and the World Economic Forum (WEF.) Gates: So, Steve, how are we coming along with your replacement? Ballmer: I don't know, man. We've got a lot of resumes here from the search firm but don't really have any
 
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    lastingleaders.com

  • Chronic stress is a killer

    Mark
    12 Apr 2014 | 2:25 pm
    Doing the research for my upcoming book “The Not So Overwhelmed Leader,” I came across some great information about chronic stress that is really important for leaders to keep in mind. Stress researchers remind us that stress in and of itself is not bad — it’s a part of life, and it keeps us actively engaged. The problem is chronic stress — when we are overloaded and, instead of getting time for self-renewal, we continue our pace and get hit with more stress-inducing experiences. The key for all of us is to learn to live with rhythm — to build into our…
  • Overcoming Overwhelm in Ministry

    Mark
    28 Jan 2014 | 3:27 pm
    I’ve noticed a theme in the lives of leaders I work with — most of whom are involved in church work: they are overwhelmed. They are overwhelmed by the demands of church ministry, they are overwhelmed with the needs they encounter, and they are overwhelmed by the amount of information available to them. There is a virtual flood of ideas washing over them every week for how to do their work better, new conferences to go to, new programs to implement, and on and on. They struggle to manage their time, because there is a never-ending que of messages to respond to, emails to process,…
  • The way we approach crime, punishment, and prison is terrible

    Mark
    15 Jan 2014 | 2:36 pm
    I’m getting ready to conduct a recovery workshop at a prison in Texas in February. Lately I’ve been reading up about the realities of incarceration in our country … and I am appalled. Right now more than one out of 100 Americans is behind bars. We imprison more of our people than any other country. A big part of the problem is our failed war on drugs, with mandatory sentencing in drug related offenses. I am no fan of drugs, but I’m fed up with our country’s approach to this very important issue. Isn’t it time that we declare the “war on drugs”…
  • Great advice for parents of teens experimenting with drugs and alcohol

    Mark
    12 Dec 2013 | 4:33 pm
    Teen drug use freaks parents out more than just about anything. Parents desperately want to keep their kids safe and healthy, and when they find out – or even suspect – that their kids are using drugs, they don’t know what to do. The two most common mistakes are the opposite extremes: Some parents under-react, making excuses for their kids and/or denying reality. They may not be sure what’s going on, and may choose to not learn more, because they don’t want to know. They may try to pretend nothing is happening, while their child is headed down a very destructive…
  • Is it Time to Remodel How We’re Living?

    Mark
    7 Nov 2013 | 10:00 am
    I’ve been reading a lot lately about simplifying and streamlining life. One interesting book is The Not So Big Life by Susan Susanka. She is an architect, and the author of “The Not So Big House” series of books on home design. So when she talks about adapting to our increasingly overloaded lives, it’s not surprising that she uses a house analogy: “remodeling.” Here is how she opens her book: We are facing an enormous problem in our lives today. It’s so big we can hardly see it, and it’s right in our face all day, every day. We’re all…
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    William Matthies Business Wisdom: Words to Manage By

  • ONLY WHAT YOU SEE, ONLY WHAT YOU ALREADY KNOW?

    William Matthies
    23 Apr 2014 | 9:11 am
    "The eye sees only what the mind is prepared to comprehend."Henri Bergson (1859-1941) French philosopherYou can also reverse this (the mind comprehends only what the eye can see), and considering both you should understand the main obstacle to innovation.When you only see what you already know, and when you only know what you can see, you live in a very limited space.
  • THIS ISN'T A BAD THING

    William Matthies
    22 Apr 2014 | 8:38 am
    "Man is the only creature who refuses to be what he is."Albert Camus (1913-1960) French novelist/essayist/dramatistNot all the time but enough that we should stop and think why we are not always striving to become something better.
  • THE KIND BUSINESS

    William Matthies
    21 Apr 2014 | 11:32 am
    "To cultivate kindness is a valuable part of the business of life."Samuel Johnson (1709-1784) British authorI think you could drop the second "of" and it would apply equally well.Agree?
  • SOME BUT NOT ALL OF WHAT YOU KNOW

    William Matthies
    18 Apr 2014 | 8:36 am
    "Do not confine your children to your own learning, for they were born in another time."Chinese proverbGraham Nash told us, "Teach your children well", however that doesn't mean all or only what you know.Substitute "employees" for "children" and the thought applies equally as well.
  • LEARNING FROM THAT WHICH IS NO MORE

    William Matthies
    17 Apr 2014 | 11:00 am
    "The life of the dead is placed in the memory of the living."Marcus Tulius Cicero (106-43 BC) Writer/politician/Roman oratorMaybe for people but unfortunately not for companies.There is much to learn from those who failed in business where you wish to succeed.Are you learning from their demise?
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    Mitch's Blog

  • If You Don’t Stand For Something…

    Mitch Mitchell
    21 Apr 2014 | 7:30 am
    While having a conversation with a friend of mine on Facebook the other night I thought of a line that I believed I had used in a blog post one time. Turns out I did, back in 2012, when I talked about taking a stand for fairness. As I read that post I have to admit that I felt a sense of pride that I had followed my convictions at that time, handling things the right way, to address an injustice, not intentional, and help bring changes I felt were necessary. jason carlin via Compfight We were talking about a lot of things, and most of them I had to admit that I just don’t keep up with…
  • Interim Leadership; It’s Sometimes Harder Than People Think

    Mitch Mitchell
    17 Apr 2014 | 8:08 am
    As an independent consultant, there have been times when I’ve been asked to step into the role of an interim leader while the company tries to find a permanent person to fill the position. For the most part I’ve loved it; but there have been a challenge or two along the way. Harry Truman via Compfight At one interim position I was selected specifically because I was black; now there’s a switch. The top finance guy was a bully who did some unethical things that I’m not going to mention. He was fighting the union that represented the people who were reporting to me, and…
  • Business Lies And Half Truths

    Mitch Mitchell
    8 Apr 2014 | 8:18 am
    Last week the CEO of Mozilla, an open source software company that produces the Firefox browser along with many other products, resigned under pressure because of what’s now an unpopular stance he took back in 2008 in California when he supported Proposition 8, the ballot initiative that initially banned gay marriage in the state. He gave money to the cause, probably didn’t think anything about it, and it came back to bite him hard, as he was only CEO for 11 days. This post isn’t to debate the merits of free speech versus consequences, although I did cover this topic on my…
  • 3,500 Blog Posts; Persistence

    Mitch Mitchell
    31 Mar 2014 | 7:59 am
    As this post goes live I’ve hit another milestone that I want to share. This makes the 3,500th blog post that I’ve written since February 2005. Actually that’s not totally true, but it’s evidentially true; that’s a real word believe it or not; anyway, let me explain. When I first started blogging For this blog, this is either post #1,136 or post #1150. The reason for that is I started the blog with a different hosting company and in April 2006 their servers crashed and everything was lost; gone, just like that. There was no recovery… or so it seemed. I…
  • Can Motivation Be Over The Top?

    Mitch Mitchell
    26 Mar 2014 | 8:05 am
    I love listening to motivational recordings and I’ve been watching quite a few of them on YouTube lately. There are so many good ones out there, so many good speakers, that anyone who’s looking for a boost of positivity and energy should think about looking them up. Roberto Rizzato via Compfight As much as I love motivation, I also tend to think that there are times when some of the advice is a bit over the top. As a for instance there’s this sports related motivational video that tells people that there’s no excuse not to give 100% to everything that you do. That part…
 
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    The Merrill Dubrow Blog

  • Are You Excited For These Movies?

    Merrill Dubrow
    23 Apr 2014 | 7:12 am
    Annually, movie studios spend millions of dollars on advertising new movies. Today, I’m going to show you a picture of an upcoming movie and tell you who is starring in it and when it’s due to release. From that little bit of information, please tell me if you plan to go see the movie. Sit back and enjoy a quick quiz on 11 upcoming movies! Click here to take the quiz. Thanks for playing!
  • Negotiating a Discount at the Register? Is this a New Trend?

    Merrill Dubrow
    21 Apr 2014 | 6:59 am
    A few weeks ago, I was out shopping early on a Sunday morning. One of the stops I made was at Kohl’s; I enjoy shopping there, I like the layout and cleanliness of the store. After I picked up a number of items to buy I was greeted at the register by a friendly lady named Minnie. Minnie was very nice and as she was folding my clothes she asked if I wanted to sign up for a Kohl’s card and save 20% on my purchase. When I respectfully declined, her response surprised me; She said “What if I could save you 30% today?” Since she had counter-offered with me, I asked if she could do…
  • Attention Presenters: Here are the Secrets to Holding my Attention in a Presentation

    Merrill Dubrow
    16 Apr 2014 | 6:58 am
    Like many readers of this blog, I go to a lot of conferences and see lots of presentations. Recently, I was chatting with an industry contact about good presentations and I outlined a list of things I believe presenters need to do to capture my attention: Know your information cold. You should know your topic so well that if there were no projector you could still deliver a solid presentation. If you read every word off your slides you’ve lost me very quickly. The more pictures, the better! Perhaps this is due to my ADD, but it breaks up the presentation and is aesthetically pleasing.
  • Kids and Dogs are Truly Awesome Together!

    Merrill Dubrow
    14 Apr 2014 | 6:51 am
    Having grown up with a dog most of my life, I know firsthand how much fun it is to have a pet. Take a quick moment and share these cute pictures. They’re all great but my two favorites are the bunny ears picture and the one with the little girl listening to the dog’s heart! Hysterical! Which one is your favorite? Do you dress up your pet for holidays? Describe a funny picture that you’ve taken with your pet!
  • How Do You Use Your Travel Reward Program Points?

    Merrill Dubrow
    11 Apr 2014 | 7:01 am
    A few weeks ago, I was talking with a few friends and they mentioned that they were saving their airline mileage points for a family trip. They were a little short on points at the time, but they knew that within a few months they would have enough to take the entire family on a trip. This got me thinking about the different ways that I tend to use my points. My strategies may be a little different than most people’s. First, I try to use my airline points to buy flights if the flight is over $500. I must admit, rarely am I able to use the 25,000 point option, usually I end up in the…
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    timmilburn.com

  • Three Ways To Capture Your Vision

    tim milburn
    9 Apr 2014 | 10:37 am
    I recently returned from a leadership conference with my newly elected student leaders. We bonded and created fun memories. We even made up a few new words that will stick with us throughout the next year. The conference and journey together gave us all increased momentum as we anticipated what we wanted to accomplish in the near future. Each new student leader comes to the table with hopes and dreams and ideas. We all have some sense of what we want our year in student leadership to look like. This is called vision. It’s the ability to see in our mind what we want to happen in reality.
  • 7 Ways To Battle The Complainer Inside Of You

    tim milburn
    24 Mar 2014 | 9:18 am
    In his groundbreaking book, The Road Less Traveled, Dr. Scott Peck offers in the opening sentence, what he later identifies as “the greatest truth”: Life is difficult. He goes on to say, “Once we truly know that life is difficult-once we truly understand and accept it-then life is no longer difficult. Because once it is accepted, the fact that life is difficult no longer matters.” Photo credit: Getty Images It doesn’t matter that life is difficult?! If that’s true, then what does matter? Time and again I find that what matters is how we respond to the…
  • Four Reasons You Need Vision To See Where You’re Going

    tim milburn
    19 Mar 2014 | 10:44 am
    It’s that time of year when we get to hear the campaign speeches from our candidates for student leadership positions. Beyond their ability to give a good speech, they each share their hopes and dreams for next year. They lay out their plan to make it “the best year ever.” They are sharing their vision for the future. A distinguished philosopher once wrote that the greatest force for the advancement of the human species is “a great hope held in common.” He went on to say that “everybody knows, without troubling to weigh the reason or importance of a fact…
  • Five Ways To Find Fulfillment In Your Day

    tim milburn
    17 Mar 2014 | 10:00 am
    When you lay your head on your pillow at night, you drift off to sleep with a sense of fatigue. But that fatigue can be caused by a couple of different things. 1. You’re tired and frustrated from spinning your wheels all day but not having much to show for it. 2. You’re tired and fulfilled from putting your energy into activities that moved you forward in life. I love it when I can look back on my day and feel a sense of satisfaction. When I realize I took control of my day instead of allowing my day to control me. Here are five different areas that leave me feeling fulfilled…
  • Fail Forward Fast

    tim milburn
    14 Mar 2014 | 10:24 am
    The following is an excerpt from the book, The Way of the Seal: Think Like an Elite Warrior to Lead and Succeed, by Mark Divine with Allyson Edelhertz Machate. Success consists of going from failure to failure without loss of enthusiasm. -Winston Churchill, British Prime Minister (1874-1965) I believe the world is chaotic and destiny favors the prepared. Unfortunately, sometimes chaos just refuses the harness, no matter how well you bulletproof your mission and how committed you are to finding a way. Moving forward despite chaotic conditions — and sometimes because of them — is…
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    Curious Cat Management Improvement Blog

  • More Evidence of the Damage Done by Kleptocrat CEO Pay

    John Hunter
    21 Apr 2014 | 7:29 am
    I have been writing about the problems of overpaid executives that has lately become so bad that verbiage understand the nature of the problem. Today I see many CEO’s are acting as kleptocrats do – taking food out of others mouths to build their castles. The damage done to everyone else involved is of no concern. Both groups love bankers that flood them with cash for new and larger castles at the expense of the futures of their company (or country). This paper does a very good job of providing more evidence of the damage done by these kleptocrat CEOs and their apologists. Are Top…
  • Innovative Thinking at Amazon: Paying Employees $5,000 to Quit

    John Hunter
    15 Apr 2014 | 6:53 am
    Amazon continues to be innovative not just in technology but with management thinking. Jeff Bezos has rejected the dictates espoused most vociferously by Wall Street mouthpieces and MBAs that encourage short term thinking and financial gimmicks which harm the long term success of companies. Most CEOs and executives are too fearful or foolish to ignore what they are told they must do because Wall Street demands it. CEO’s and boards often ratchet up the poor management thinking by tying big bonuses to financial measures which are much more easily achieved by gaming the system than by…
  • Toyota Understands Robots are Best Used to Enhance the Value Employees Provide

    John Hunter
    8 Apr 2014 | 3:08 am
    Toyota has always seen robotics as a way to enhance what staff can do. Many USA executives think of robotics as a way to reduce personnel. Toyota wants to use the brainpower of employees to continually improve the organization. Toyota wants to free people for monotonous or dangerous work to let them use their minds. Humans Steal Jobs From Robots at Toyota Humans are taking the place of machines in plants across Japan so workers can develop new skills and figure out ways to improve production lines and the car-building process. … “We cannot simply depend on the machines that only…
  • Steve Jobs on Quality, Business and Joseph Juran

    John Hunter
    31 Mar 2014 | 5:21 am
    This webcast shows an interesting interview with Steve Jobs when he was with NeXT computer. He discusses quality, business and the experience of working with Dr. Juran at NeXT computer. The video is likely from around 1991. America’s in a tough spot right now, I think. I think we have forgotten the basics. We were so prosperous for so long that we took so many things for granted. And we forgot how much work it took to build and sustain those basic things that were supporting out prosperity. Things like a great education system. Things like great industry. … We are being…
  • Analysis Must be Implemented by People to Provide Value

    Guest Post
    25 Mar 2014 | 2:57 am
    Guest Post by Bill Scherkenbach Every time I look at this picture, I think of Dr. Deming’s words to drive out fear and take joy in your work. We were talking in my home office when Sylvester saw a good lap and took it. Our conversation immediately shifted when both Dr. Deming and Sylvester started purring. The greatest statistical analysis is nothing if it can’t be implemented by people. But people learn in different ways. Some like good stories, others like pictures. Only a few like equations. Dr. Deming always liked a good laugh; and a good purr. By what method do you get your analyses…
 
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    The Six Disciplines Blog

  • Can You Say What Your Strategy Is?

    18 Apr 2014 | 5:11 am
    A previous issue of the Harvard Business Review includes article entitled "Can You Say What Your Strategy Is?" Their premise? "Can you summarize your company’s strategy in 35 words or less? If so, would your colleagues put it the same way?" Their conclusion? "Very few executives can honestly answer these simple questions in the affirmative. And the companies that those executives work for are often the most successful in their industry." The downside? "Conversely, companies that don’t have a simple and clear statement of strategy are likely to fall into the sorry category of those that…
  • Plans Are Nothing - Planning Is Everything

    11 Apr 2014 | 5:10 am
    The importance of business planning is frequently misunderstood. Here are 9 commonly-held myths: about business planning: Most small and new businesses don’t need business plans. You need an MBA to write a convincing business plan. Business plans are only necessary when you need to raise money. Business plans need to be long and address every last detail. Writing a business plan makes your business less flexible. Writing a business plan takes too much time. All the details of a business plan are just too confusing for a first-time business owner. You can get funding on the strength of a…
  • Why Your Organization Needs More Than A Business Coach

    4 Apr 2014 | 5:33 am
    In sports, no one questions the importance of having a good coach. In music, art, science, no one questions the importance of having a good mentor. If you're running a small business, why should it be any different? Yet, everyday, leaders of small and emerging businesses continue to waste thousands (if not tens of thousands) of dollars on ineffective means to the end: learning to develop a top-performing business. We hear it from our clients all the time: "I spent thousands on books, seminars, consultants; we've gone through planning sessions, brainstorming, etc. - and none of it…
  • How Accountability Works

    28 Mar 2014 | 5:16 am
    There's a lot of talk going on these days about accountability. For some, it's important for their professional lives (i.e., setting business goals, keeping on track, being responsible, etc.) For others, it's more personal (i.e., diet, weight loss, exercising, etc.) Whatever the case, it's important to understand what accountability is, and ultimately, how it works. Here's a short course: What is accountability? Why is it important? If you walk into a room and ask ten people what accountability means, you’ll likely get ten different definitions. To some, it’s something you make people…
  • The Top 10 Reasons To Measure Results

    21 Mar 2014 | 5:12 am
    The need for measurement may seem obvious, however, more often than not, it's overlooked as being unnecessary by many leaders of small and midsized organizations. Let's look at the top 10 reasons why your organization needs to measure its results: Measurement clarifies expectations. Measures are a the most transparent and clear means to communicate expectations to employees. Measurement directs behavior. Most employees consciously or unconsciously operate on the following assumption: “tell me how you'll measure me, and I'll tell you how I'll behave.” Measurement increases…
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    Survival Leadership

  • Quiet: Post #5--Temperament

    23 Apr 2014 | 4:52 am
    Temperament at Birth?  Jerome Kagan, developmental psychologist at Harvard, studied introversion and extroversion in children. One experiment was particularly telling. Kagan exposed a group of 4-month-old children to a tape recording of noises—voices, popping balloons, strong scents, bright colors—a lot of sensory distraction. About 40% did not react, but 20% reacted, cried, and flailed their arms and legs. Kagan hypothesized counterintuitively that the flailers would grow up to be introverts and the calm-reaction infants would become extroverts. Surprisingly, he was right! The…
  • Quiet: Post #4--Brainstorming

    21 Apr 2014 | 4:50 am
    Brainstorming—Not So Fast: Alex Osborn, an advertising exec in the 1940-1950s, created “brainstorming,” believing that a nonjudgmental environment was key to idea generation. However, 40 years of rigorous research shows he was wrong! Individuals produced more ideas of equal or higher quality than groups. And the larger the group, the worse the results—groups of 9 under-produce groups of 6, and they do worse than groups of 4. However, electronic brainstorming, if managed well, produces superior results. 
  • Quiet: Post #3--Groupthink

    19 Apr 2014 | 4:48 am
    The New Groupthink: Over-collaboration can actually hurt creativity. Studies at Berkeley to identify the most creative people showed that more creative people were introverts. For them, solitude was a catalyst. The New Groupthink has schools and corporations over-organizing in groups and teams. Most leaders and pundits like Gladwell and Buffet—as well as 91% of all managers—herald the power of groups. Over 70% of employees work in open space, and individual space per employee has been cut in half. Clearly, there has been a shift “from I to we.” 
  • Quiet: Post #2--Leaders and Introverstion

    17 Apr 2014 | 4:47 am
    Leaders and Introversion: Despite the Harvard view that extroverts make the best leaders, many CEOs are introverted. Jim Collins (in Good to Great) described best (level 5) leaders of the late 20th century as humble, not flashy personalities—leaders who build organizations, not their own egos. Extroverted leaders get better results (16% more) from passive workers. Introverted leaders get better results (14% more) from active workers. However, Wharton professor Adam Grant suggests that extroverts should dial it back in general, himself included.
  • Quiet: Post#1--Overview

    15 Apr 2014 | 4:38 am
    Overview: Cain discusses how both Rosa Parks and Martin Luther King Jr. changed the world—Parks through quiet resolve and King through firebrand teaching. About one third of Americans are introverts, who are well outnumbered by the rest—extroverts. Extroverts are gregarious, talkative, action oriented, quick deciders, team focused, and social. Introverts prefer contemplation, are inner focused and more deliberate, listen more than talk, prefer a less stimulating environment, and recharge by being alone. We vastly overrate extroverts and consistently underestimate introverts, much to our…
 
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    The Student Affairs Collective

  • Value(s) in Higher Education – Why WHY Matters

    nope
    23 Apr 2014 | 11:58 am
    The discussion of the value of higher education has become ubiquitous–parents, pundits, and even the President have an opinion on what higher education is good for, how much it should cost, and in some cases, what exactly it should look like. But nearly all of these views are based on the end product, “higher education”, not on the values that underlie what higher education is about. In a popular TED talk, Simon Sinek discusses how the greatest companies and most vibrant leaders are able to inspire people to action by talking not about their products or their goals, but about why…
  • Best of #SAchat Tweets – Week of 04/21/2014

    nope
    22 Apr 2014 | 10:54 am
    Every day the #sachat feed is full of great resources, professional musings, and important questions that have been posed to the community. Here is a highlight of some of the tweets from the stream during the last week. We know this list is only scratching the surface, but we hope it will encourage you to keep the conversation going. Chat on! "'No' is a complete sentence. It does not require justification or explanation." #sachat @shesabritthouse @sunof_mysmile @AllisonAvolio — Ashley Walley (@apwalley) April 21, 2014 No matter where you'll end up, you'll learn…
  • Tuesday Tally – 4/22/14 – Is #HigherEd a business?

    nope
    22 Apr 2014 | 8:53 am
      Happy Tuesday, all! A topic I see popping up often relates to the question debating if #HigherEd is a business or not. I have also noticed more and more colleagues with an MBA or pursuing an MBA. I will self-disclose that my graduate program was very administration focused. My grad experience was very customer service focused. I value student development and have my own thoughts about all of this but would love to hear your perspective! Is this because #HigherEd is a business? What do you think – is #HigherEd a business? Take Our Poll
  • The Student Affairs Spectacular Podcast Episode #8: Becca Obergefell & Women in Student Affairs

    nope
    22 Apr 2014 | 7:01 am
    Welcome to another great episode of The Student Affairs Spectacular Podcast! The always amazing Becca Obergefell sat down with Tom & Dustin to chat about the topic of women in student affairs and the struggles they face within the profession. She mentioned a lot of great resources (included below) and was a delight to have on the show. Connect with her on Twitter or at her blog! Resources: Dr. Ann Marie Klotz on Twitter Teri Bump on Twitter “Lean In” by Sheryl Sandberg Brené Brown’s Books SA Women Lead on Twitter ACPA Standing Committee for Women NASPA Women in Student…
  • Telling the Value or Discovering the Value of Higher Education?

    nope
    21 Apr 2014 | 12:10 pm
    In a recent #SAChat on “What is Higher Education for?”, I pondered the following as a final thought: “I don’t think we can ever define the value of Higher Education for our students, but we can help them find the value for themselves.” As Student Affairs Professionals, we pride ourselves in creating environments on our campuses to enhance and facilitate the learning environment, in the classroom and outside of it. We also hold dear the credo that it’s a student’s experience and each student has a unique and individual journey they undertake. Additionally, during our #SAChat, we…
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    Managing Leadership

  • The meaning of management

    Jim Stroup
    23 Apr 2014 | 8:32 am
    Surprisingly, it isn’t all that clear what the professional activity is that managers do. Indeed, as he delved in to the effort to define “management” in his must-have “Management: tasks, responsibilities, practices” (see review here), Peter Drucker began by pointing out that the term as used in the U.S. cannot be directly translated into any other language (even, he wryly points out, into British English). And that’s not the half of it. Do an internet search on the word and you’ll find that we haven’t quite settled our minds on the subject here, either. Some definitions…
  • Putting leadership in its place

    Jim Stroup
    17 Apr 2014 | 8:53 am
    In this series we’ve attempted to make the case for why managers should abandon the essentially irrelevant (to say the least) concept of individual leadership. As we’ve discussed, whatever version you choose of the modern leadership movement’s (MLM) teachings, you will find that it is essentially meaningless without stressing the singular, exceptional status of the leader. This in turn necessitates according him or her dedicated and, certainly, submissive “followership” which is intended to give expression to the unique leadership capabilities that have been stipulated to exist in…
  • Amateur Hour

    Jim Stroup
    9 Apr 2014 | 3:05 am
    In the course of this current series, we have seen that the general concept of individual leadership in organizations suffers from a debilitatingly long list of failures. It lacks system, it defies definition, it is unable to develop practitioners or to predict outcomes . . . But never mind: perhaps it is really too dispiriting, even for critics like us, to recount them yet again. At bottom what is most telling about them isn’t their number, but their nature. And that is the greatest failing of all: leadership is inherently unprofessional. As Peter Drucker argued, with the rise of the…
  • Losing leadership

    Jim Stroup
    3 Apr 2014 | 8:56 am
    Let’s review. Here’s the original list of issues we decided to examine at the beginning of this series. Each link will take you to the post (or first of several posts) addressing that item. It is inescapably about the person – not the work. It encourages personal ties which rise to the level of cultishness. It describes these ties as existing between the “leader” & his or her “followers” – not among colleagues and their businesses or organizations. It suggests that individual leadership can be developed. There is, however, no proof whatever for this contention. It…
  • Losing track of leadership

    Jim Stroup
    27 Mar 2014 | 12:21 am
    The concept of individual leadership and its role in organizations, as promoted by the Modern Leadership Movement (MLM), is, as we have seen, anything from a merely distracting to an outright destructive force. But there is a particularly disturbing feature of it that has a worrying tendency to drive it toward the latter result. The individual leadership movement as it has been promoted for the last several decades has as a central feature the unaccountability of the leader. Of course, it is never expressed that way. But it is an inevitable and essential result of the very concept of…
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    Management Skills Blog

  • Documenting Work Flow Issues

    Tom Foster
    11 Apr 2014 | 3:39 am
    “I don’t understand why we are going to meet with the team about the new floor layout,” Shannon pushed back. “I mean, it’s a bunch of good guys, but they don’t understand the big picture of work flow and why we need to rearrange things.” “And, you do?” I asked. “Well, yes. I watch the unnecessary steps. I watch us move material around four or five times in the storage area before it finally moves to staging a couple of months later. I watch people searching for raw materials in unnumbered bins. I watch people pull unmarked boxes down…
  • I Need Your Help

    Tom Foster
    24 Mar 2014 | 5:25 am
    I have been asked to make a presentation at an international conference sponsored by the Global Organization Design Society at the IBM Palisades Center NY, July 31-Aug 5, 2014. I need your help in my preparation for that presentation. My subject at the conference will be how companies have applied the Time Span principles contained in the research of Elliot Jaques. I am looking for both informal application in how a manager sees decision making and problem solving to formal application in hiring systems or organizational changes in structure. If you have attended one of my Time Span workshops…
  • What is the Level of Work in Disney?

    Tom Foster
    18 Mar 2014 | 6:39 am
    From the Ask Tom mailbag – Related to yesterday’s post on Levels of Work. Thanks to Barry for posting. Question: I agree that the place to start is with the work, but I’m confused by your presentation of the structure of the work. This description seems to only apply to organizations that have five hierarchical levels. When Walt Disney was 20, he was president of a corporation called Laugh-O-Gram Films, Inc., that was established to make a series of silent cartoons. This was long before the creation of Mickey Mouse. All ten or so employees reported directly to Walt. So, I agree…
  • Time Span – Where Do I Start, How to Implement?

    Tom Foster
    17 Mar 2014 | 6:51 am
    From the Ask Tom mailbag - Question -  I attended one of your workshops on Time Span.  Since that day, the subject is like a song that I just can’t get out of my head.  At the same time, where do I start?  You described Time Span, or Requisite Organization as a comprehensive management system, but where do I start? Response -  A first introduction to Requisite Organization and its central kernel, Time Span, can be overwhelming.  But the first steps are not that complicated.  Over the past ten years, I have shared this concept with more than 5,000 CEOs and managers, and this is…
  • How Many People Can One Person Manage?

    Tom Foster
    13 Mar 2014 | 3:11 am
    From the Ask Tom mailbag - Question: How many people can a person effectively manage? Response: This is a great question.  As I travel around North America, I talk to hundreds of managers each year, there is always this question, stated in different ways. How many people can one person effectively manage? What is the appropriate span of control? When does a manager get spread too thin? To answer this question, we need to reframe the assumption.  It is not a matter of management or control, it is a matter of accountability.  Here is my reframed question - How many people can one manager be…
 
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    The Enlightened Manager

  • The Story of Street Bean

    cheri@emergenceconsulting.net (Cheri Baker)
    15 Apr 2014 | 11:52 am
    Can a cup of coffee change lives for the better? This social enterprise organization says yes.  At first, Street Bean looks like any other Seattle coffee house.  A chalk display of the day’s coffee selection marked on one wall, an impressive chrome espresso machine gleaming under the lights, and cheerful baristas, many of whom sport tattoos and hairstyles that your grandma might not approve of. Beneath the surface though, there is something special brewing. Street Bean is a social enterprise business, using coffee as a catalyst for change.   Their mission is to provide an…
  • Fall in Love With Your Job Again

    cheri@emergenceconsulting.net (Cheri Baker)
    10 Apr 2014 | 10:23 am
    Fact: If you want to be excellent at your job, you need to care about your work on an emotional level. Don’t believe me?  Go read the landmark Gallup 12 research study.  Look closely at the multi-million (dare I say billion?) dollar industry that has sprung up around “employee engagement.” When we love our work, we perform better.  We push ourselves harder.  We demand the best from ourselves and others. “I would so rather be playing World of Warcraft right now….” When our Passion Fades Have you heard of hedonic adaptation?  It’s basically the…
  • The Post-Success Bounce

    cheri@emergenceconsulting.net (Cheri Baker)
    31 Mar 2014 | 3:08 pm
    Why do teams get better, and then fall back into bad habits? Why do we gain the weight back as soon as we fit into our skinny pants? Let’s talk about the post-success bounce. A Work Example A few years ago, I wrapped up a teambuilding project with a spring in my step.  Behaviors were improved, trust was rising, and attitudes had shifted for the better.  The team’s business metrics were improving, and there were a lot more smiles around the table. Three months later everything had regressed, and the problems seemed as big as ever.  What the heck happened in there? A Personal…
  • Push Back, and Prosper

    cheri@emergenceconsulting.net (Cheri Baker)
    17 Mar 2014 | 1:02 pm
    You disagree with someone, but you say nothing.  What makes us hold back, and what happens when we find the courage to speak our minds? Pushing Back in an Interview The first time I ever pushed back on someone in authority, I was twenty three years old. It was a job interview, and I could see right away that the interviewers were not on the same page. One described the position as a kind of administrative assistant position, with HR overtones. A second described the position as a straight up recruiting position. The last described the job I actually wanted, an HR Generalist role. I felt…
  • Tea & Time Management

    cheri@emergenceconsulting.net (Cheri Baker)
    10 Mar 2014 | 12:26 pm
    Pour yourself a cup of tea. Inside it are some important lessons about time management, happiness, and living a good life. Today I’ll write about something it took me decades to learn.  First though, you need a cup of tea. Go on!  I’ll wait while you go pour yourself a cup.  My personal favorite is Yorkshire, closely followed by PG Tips. Tea & Time Management So you’ve got yourself a nice cup of tea; splendid. Take a moment to smell the delicious vapor rising from it. Nice, eh? Pace is important when drinking tea. If you drink it too fast you’ll burn your mouth.
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    Women on Business

  • Top 50 Companies for Diversity in 2014

    Susan Gunelius
    23 Apr 2014 | 6:52 am
    DiversityInc has released its annual ranking of the top 50 companies for diversity. This is the fifteenth year that the ranking has been done. For the 2014 list, 1,215 companies with a minimum of 1,000 employees each participated in a survey used for the ranking process so they could see how they stack up in supporting diversity in comparison to their competitors. To develop the ranking, DiversityInc used the information in survey responses to analyze four key areas: The talent pipeline was reviewed to determine the workforce breakdown, structures, recruitment activities, and the diameter of…
  • 20 Marketing Statistics that Define 2014 – Infographic

    Susan Gunelius
    21 Apr 2014 | 4:37 pm
    Did you know that marketing teams will spend $135 billion on new direct marketing collateral in 2014? Did you know that by the end of the year, 25% of the ad market will be invested in internet marketing? These are just two of the 2014 marketing statistics captured in a new inforgraphic from WebDam Solutions. The infographic displays a variety of compelling stats that you should be aware of. Some of the highlights follow: 100% – the amount social media budgets will grow in five years 50% – the number of companies that have content marketing strategies 67% – the number of B2B…
  • Breakfast for People Too Busy for Breakfast

    Community Member
    21 Apr 2014 | 5:15 am
    Fast food wants your mornings. Resist! They know mornings are when you are most rushed and they all want a piece of you for breakfast. Their drive-through windows beckon with ultimate convenience, but their food generally is too high in sugars and low in nutrients to be good breakfast. Try to resist! Why do you need a healthy breakfast? A nutritious breakfast (whole non-processed foods) jump starts your metabolism, improves your concentration, gives you more strength for physical activities, promotes weight control, and improves cognitive function. Healthy breakfasts make you smart, strong…
  • Approaches to Board Succession Planning

    Tracy Houston
    17 Apr 2014 | 10:46 am
    The combination of a company’s strategic and board succession plans can be a framework to begin the conversation around director search. Directors and management will most probably have differing ideas about what skills and experience should drive the search for the next director. To focus the conversation at the nominating committee level, here are a few approaches that can be verbalized: The Forward-Thinking Approach Anticipated needs based on the strategic plan and how to advance the company to the next level, or assist the company in strategic choices on the horizon. The Spot-On…
  • Women: Four Tips For Being Understood On International Conference Calls When English Is Your Second Language

    Community Member
    16 Apr 2014 | 5:40 pm
    We all have heard the saying, ‘It’s a small, small world.’ Do you know what invention makes the world really small? The international conference call (“ICC”). The ICC is ubiquitous in global business, and for good reason: it saves time and money. But the ICC can have a big impact on the influence of women at work. Let’s take a look at the problems women who speak English as a second language encounter on the ICC, and how to solve them. Problem 1: You speak English with an accent. Your accent makes it difficult for everyone on the call to understand you easily. Solution: The…
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    NinaSimosko.com

  • Where Do You Start?

    Nina
    2 Apr 2014 | 6:34 am
    For some time I have been fascinated by the way that different people solve problems. Over the years I have worked with both creative thinkers and with directed, logical thinkers and found that each have strengths and weaknesses. Those who tend towards more logical, methodical and analytical approaches are often considered “left brain” dominant. They excel in mathematics and statistics and work through problems in a step-by-step manner. The creative and artistic types, however, are known as “right brain” dominant. Their expertise lies in a capacity for expression. This…
  • From 50% to 5% – the Shrinking Role of Women in the C-Suite

    Nina
    17 Mar 2014 | 2:37 am
    As the economy starts to emerge from this period of slow growth, leaders are looking for opportunities to make up ground. For some, this is about technology driving innovation – investing in new ideas, wearable computers or even robots. For others, opportunities for growth will come from leveraging data – or what we already know about our customers, suppliers and products. But there is a much larger opportunity for leaders and it – or should I say – she – is staring you right in the face. As I have discussed previously, there is a strong and clear correlation between having women on…
  • Personal Leadership Starts with You

    Nina
    25 Feb 2014 | 5:01 am
    Whenever I meet with or talk to a successful leader, I am always reminded of the phrase “leadership starts with you.” And recently as I was browsing the All Things Workplace blog, I was reminded again. Steve Roesler says: Without a clear sense of what a successful life means to you, then everyone else can control your time, your choices, and your career. You have no firm basis on which to make decisions. One of the most important functions of the leader is to make decisions and act upon them. This means having a firm personal and professional foundation from which to function. I have…
  • Learn to Love Office Politics

    Nina
    19 Feb 2014 | 1:50 pm
    Love it or hate it – there is no way around it. Once you start working with a team you are going to experience “office politics”. And for leaders at any stage of their career, learning to deal with office politics is vital. In fact, it can determine whether you are successful in your career or not. Recently I was interviewed by Women’s Leadership Coach, Jo Miller on the subject of office politics. Over on Jo’s blog, February is “office politics month”, so there is plenty of useful information and insight and a range of viewpoints on this controversial topic. In my interview, I…
  • Five X-Factors that Mark Out a Leader

    Nina
    13 Feb 2014 | 5:57 am
    When we think about leadership, we are often conceptualizing it in terms of the very top level of leadership – the CEOs, directors and other senior executives. But in my experience, leadership can be found at every level of a business – in fact, it should be. For without a culture of leadership, organizations suffer under their own weight, perform poorly and lose connection with their customers, stakeholders and employees. But what do these leaders look like? I tend to agree with the breakdown from this infographic by the Harvard Business School. They identify five…
 
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    The Glass Hammer

  • Gender Judo: How to negotiate a pay raise

    No Byline
    23 Apr 2014 | 3:00 am
    Guest contribution By Dr. Joan C. Williams Studies show that 57 percent of men but only 7 percent of women negotiate their starting salaries—but when women do negotiate people are less likely to hire them or want to work with them. So helping women get equal pay is not as easy as telling them to “just ask.” If you feel reluctant to negotiate, it may be because that, at some subconscious level, you’re afraid you’ll be seen as not a team player—or worse still, as arrogant and overreaching. Don’t ignore that instinct. Social science shows there’s something there. All four…
  • What do sports teach women for business?

    No Byline
    22 Apr 2014 | 3:00 am
    Hadley Catalano The path to professional success for many corporate elite women was set in motion on the playing field, according to research by Ernst & Young (EY) that links the accomplished attributes of women in leadership business roles to their sports participation. The EY perspective on sport and team survey, from the company’s Women Athletes Business Network, is the latest in the sports and leadership conversation that legitimizes the connection between organized sport participation and the strength of women in professional leadership positions. In 2002, OppenheimerFunds of…
  • Voice of Experience: Amanda Blanc, CEO of Commercial Lines and Personal Intermediary, AXA Insurance UK

    No Byline
    21 Apr 2014 | 3:00 am
    By Irene Solaz Amanda Blanc began her career in 1989 as the first female and youngest branch manager at Commercial Union. She achieved many other top positions during the following years, which taught her one important lesson: a lack of confidence can stop many women from reaching their true dreams. When she mentors other women she realizes that, when looking at the list of competencies in job descriptions, they focus on that one particular qualification that they do not meet. In contrast men will feel qualified for the job if they meet six out of ten competencies. Women in the insurance…
  • Women at Work, Men at Home: The Increasingly Common Arrangement Raising Eyebrows

    No Byline
    18 Apr 2014 | 3:00 am
    By Terry Selucky “What does your husband do?” This question may conjure the image of a group of lunching ladies, dressed in pastels, and discussing the office work of their breadwinning husbands. The assumption that the husband is the breadwinner is a common one, and it is steeped in deeply gendered stereotypes about men and women. Despite recent findings reporting that the number of male “house spouses” has doubled in the last 40-years, the stereotype persists. Trish Walker, Senior Managing Director at Accenture, says she has fun answering the question “What does your husband…
  • Movers and Shakers: Triinu Magi, Co-Founder and Chief Technology Officer, Neura

    No Byline
    17 Apr 2014 | 3:00 am
    By Michelle Hendelman Triinu Magi, Co-Founder and CTO of Neura, a company leading the trend on the Internet of Things, has always believed in paving her own path. Growing up in Estonia, Magi was instilled early on with the idea that everyone had the opportunity to create their own successful future. This mentality and entrepreneurial work ethic has shaped Magi throughout her professional development. “This established the foundation that made me the leader I am today,” said Magi. Drawn to Innovation Magi entered the workforce at the young age of nineteen and she noted that in every role…
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    RoundPegg Blog

  • [Video] Why is Culture Important: 100 Culture Questions

    RoundPegg
    22 Apr 2014 | 7:00 am
    RoundPegg Co-Founder and Chief Psychologist, Dr. Natalie Baumgartner, answers the question “Why is Culture Important?”Culture is the backbone of organizations-- the roots, so to speak. It sits at the foundation of everything that drives and influences how productive, how profitable, your organization is.Culture, how we do things here in our company, really sets the stage for how things get done within any organization. So culture is not just a nice-to-have, fluffy concept, as we used to think of it before we had as much as rigorous data as we do today. Culture is one of the single…
  • [Video] Is Culture Driven From the Top: 100 Culture Questions

    RoundPegg
    17 Apr 2014 | 7:00 am
    RoundPegg Co-Founder and Chief Psychologist, Dr. Natalie Baumgartner, answers the question “Is Culture Driven From the Top?”Well, culture is really driven by the people who make up the organization. And that includes everyone; that includes the people at the top, all the way down to the front line entry-level folks who are employed within the company. Every individual contributes to how things are done within the company, based on their personal core values, because that's what drives their behavior on a daily basis.Now this isn't to say that leadership doesn't have an important…
  • [Video] Who Drives Culture: 100 Culture Questions

    RoundPegg
    15 Apr 2014 | 7:00 am
    RoundPegg Co-Founder and Chief Psychologist, Dr. Natalie Baumgartner, answers the question “Who Drives Culture?”Historically, we have thought of culture as being driven by leadership within organizations. But when we really look into what's happening within organizations, we realize that culture, the way we do things in our company, is really determined by the people who are the company; the employees that make up the company.Because each of us is pretty well hard-wired by the time we reach adulthood and enter the work world, in terms of our personal core values, those values are going to…
  • [Video] What Makes a Good Culture: 100 Culture Questions

    RoundPegg
    10 Apr 2014 | 8:14 am
    RoundPegg Co-Founder and Chief Psychologist, Dr. Natalie Baumgartner, answers the question “What Makes a Good Culture?”When we think about what makes a good culture, we need to look at the media to understand what the perspective is out there.There are many folks that think that there is one right way to do company culture. There are loads of books on bookstore shelves focused on that specific topic, but we have about five decades of literature and research that tells us that there are no inherently good or bad cultures. What actually predicts high organizational…
  • [Video] What isn’t Culture: 100 Culture Questions

    RoundPegg
    8 Apr 2014 | 9:15 am
    RoundPegg Co-Founder and Chief Psychologist, Dr. Natalie Baumgartner, answers the question “What isn't Culture?”So if culture is how we do things here in our company, what are things that we all think of as culture that really aren't culture?Well, the first thing that comes to mind are company perks. The fact that you have a Foosball table in your breakroom, or a free supply of soda in your lunchroom, or extended vacation allotted to you, does not constitute a culture. Those are the off-puts of an organization's culture. A culture is the core values that bring you together as a…
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    Rich Gee Group

  • TED Talk: Amy Cuddy – Physical Dominance.

    Rich Gee
    22 Apr 2014 | 11:53 am
    Body language affects how others see us, but it may also change how we see ourselves. Social psychologist Amy Cuddy shows how “power posing” — standing in a posture of confidence, even when we don’t feel confident — can affect testosterone and cortisol levels in the brain, and might even have an impact on our chances for success. This talk was presented at an official TED conference. The post TED Talk: Amy Cuddy – Physical Dominance. appeared first on Rich Gee Group.
  • It’s All About GRACE.

    richgeegroup
    18 Apr 2014 | 4:05 am
    I was sitting in church last night during our Maundy Thursday service and as I was reading along in the cantata, one word kept popping up. GRACE. And I realized, we all can do with a little more GRACE in our lives in how we treat other people. Honestly, when was the last time you used the word GRACE in conversation? As you know, this is a business and career blog — so how do I incorporate GRACE into that? The definition of GRACE is: As a noun — simple elegance or refinement of movement or conversation. As a verb — to do honor or credit to (someone or something) by one’s…
  • How’s Business? You Need A Business Coach.

    richgeegroup
    14 Apr 2014 | 3:21 am
    You’ve got a business. It might be doing well — it might not be doing so well. If you hire a business coach, they tend to focus on a specific area of your business — your marketing, your financials, your staff, etc. They focus in on your ‘pain point’ because it’s their specialty. If you go to an ear/nose/throat specialist, they will pinpoint your sickness within your ear, nose, or throat. But what you really need is someone who brings it all together. Who can help you view your entire business and help fix what really needs fixing. That’s what I do. The other…
  • Our Favorite Four-Letter Word Starts With An ‘F’.

    richgeegroup
    10 Apr 2014 | 4:20 am
    Gotcha. You thought I meant that other word. I’ll save it when I hit my finger with a hammer. Today’s four-letter word starting with an ‘F’ is: FEAR. We all have some sort of fear at some level at some time in our life. It might be a very present fear staring us in the face or it might be a background fear hiding in the attic — but it’s still there doing its dirty work. I know your fears. How? We all have the same fears . . . Fear of: Meeting new people Asking or demanding more from your team Stepping outside of our comfort zone Pushing back on your boss or a…
  • 5 Tips To Fix A Bad Relationship With Your Boss.

    richgeegroup
    4 Apr 2014 | 4:10 am
    You started out so well. They hired you out of a field of thousands. They groomed you. They took you on trips, wined and dined you. They gave you the best projects and always had an open-door policy when it came to you. You were the Golden Child. But then something went wrong. Not overnight, but over a series of months. You noticed it — they were paying more attention to your colleagues. Maybe an errant, small reprimand during a meeting. Or a meeting where you’re asked not to attend. You feel you’ve been tossed on the rocky shoals at work. In any event, you’re getting…
 
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    First Friday Book Synopsis

  • Why Story Matters – The Power of Mythos, the Shared Story, A Powerful Tool for Persuasion

    Randy Mayeux
    23 Apr 2014 | 11:27 am
    This is profound – a key lesson for speakers, and for all who craft messages of any kind. When I teach speech, I go over the classic arguments describing the available means of persuasion’s three primary elements (all from Aristotle): logos (the logical argument), ethos (the ethical argument – the credibility of the speaker), and pathos […]
  • Jason Fried on “Why work doesn’t happen at work”

    Bob Morris
    23 Apr 2014 | 6:49 am
    Richard Saul Wurman created the TED conference in 1984 as a onetime event. (As you may already know, TED refers to Technology, Education, and Design.) It became a four-day conference six years later. Chris Anderson purchased TED in 2001. Until 2005, it remained a once-a-year conference: four days of programs, 50 speakers, 18-minute presentations. Anderson […]
  • Get to the Point – Be Brief (insight from Joseph McCormack’s book, brief)

    Randy Mayeux
    23 Apr 2014 | 6:36 am
    The secret of good writing is to strip every sentence to its cleanest components. Every word that serves no function, every long word that could be a short word, every adverb that carries the same meaning that’s already in the verb, every passive construction that leaves the reader unsure of who is doing what – […]
  • Five Great Directors Tasked with Winning the Hearts of the People – from the Book Five Came back

    Randy Mayeux
    22 Apr 2014 | 10:37 am
    I’m immersed in the wonderful book Five Came Back: A Story of Hollywood and the Second World War by Mark Harris. It is about the wartime effort of five great film directors: John Ford, George Stevens, John Huston, William Wyler, and Frank Capra. So many good things to say about what I am learning/experiencing as […]
  • No Matter How Accomplished You Are As a Speaker (or, in any Arena)… You Could Use Some Good Coaching

    Randy Mayeux
    22 Apr 2014 | 7:54 am
    I’ve been a surgeon for eight years. For the past couple of them, my performance in the operating room has reached a plateau. I’d like to think it’s a good thing—I’ve arrived at my professional peak. But mainly it seems as if I’ve just stopped getting better. This is how Atul Gawande started his terrific […]
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    Free Executive & Management Magazines and Downloads from alltop.tradepub.com

  • Mobile Benchmarks Report

    21 Apr 2014 | 12:00 am
    The Mobile Maturity Benchmarks Report answers these questions—and dozens more—with a comprehensive survey of 500 mobile executives, marketers and developers across eight industries. Get insights such as which tactics are considered the most essential and which are the most used, how brands measure mobile ROI, and how factors such as company size, leadership and organizational structure factor into mobile success.Request Free!
  • An Unofficial Guide to Goodreads for Readers and Writers

    18 Apr 2014 | 12:00 am
    In 2013 I read 51 books. That added up to 11,668 pages. Dedicated readers may scoff at that number, but that’s the most I have ever read in a year. The number wasn’t hit because of any New-Year-Eve self-improvement guilt, or anything like that. I just sort of fell into it. On one hand, I moved far away from my job and spent a lot of time commuting on the subway. On the other hand, my smart phone could have easily taken over my entire life. Yes, I love reading, but I also love Arrested Development marathons, so it could have really gone either way. However, my numbers show that I…
  • Magic Quadrant for Integrated IT Portfolio Analysis Applications

    17 Apr 2014 | 12:00 am
    CA Technologies is positioned as a Leader in the Gartner Magic Quadrant for Integrated IT Portfolio Analysis Applications. Gartner states that "Integrated IT portfolio analysis bridges the formulation of business-IT strategies and the management of physical changes made to the IT footprint in response to the strategies. Program and project managers can use IIPA to communicate across the stakeholders to improve assessment and governance".Request Free!
  • CA Clarity Playbook Strategy Planning Demo

    17 Apr 2014 | 12:00 am
    Watch this video to see how CA Clarity Playbook gives your organization anywhere, anytime access to: Define strategy based on business goals, objectives, initiatives Engage and collaborate with key stakeholders on strategy Improve alignment of investments & resources to objectives Visualize real-time investment financials in context of plans Request Free!
  • The New American Workplace Research Kit - Includes a Free $8.50 Book Summary

    16 Apr 2014 | 7:20 am
    The New American Workplace Research Kit brings together the latest in information, coverage of important developments, and expert commentary to help with your workforce solutions. This kit includes The New American Workplace Summary eBook that normally is $8.50. The U.S. government's Work in America report received national acclaim and front-page coverage in media across the United States when it was published 30 years ago. In The New American Workplace, the long-awaited follow-up to the bestselling Work in America, authors James O'Toole and Edward E. Lawler III provide a comprehensive,…
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    N2Growth Blog

  • Leadership in a VUCA World

    Grant Wattie
    14 Apr 2014 | 3:46 pm
    By Grant Wattie President, N2Growth Australia Volatility, Uncertainty, Complexity, and Ambiguity. It’s become a popular acronym but it is very real.  In this video, Grant Wattie, President of N2Growth Australia, discusses how you, as a leader, can’t hold on to traditional leadership techniques and make it in this world full of VUCA. At N2Growth, we would love the opportunity to speak with you and see how we can help you navigate the volatility, uncertainty, complexity, and ambiguity facing your organization.
  • Three Simple, Hard and Personally Rewarding Rules to Change Everything!

    Damian Pitts
    8 Apr 2014 | 10:08 am
    By Damian D. “Skipper” Pitts Chair, Organizational Development, N2Growth Are you looking for that much needed strategic advantage in life? Are you looking to gain an edge over the competition to get that job you believe and think is already yours? If so, all it takes is learning how to follow three simple rules to develop a shift in your mindset to hone your skills to become a stronger leader for yourself and others. Rule #1 Exchange GOALS for TARGETs. Take Action Right Now Giving Everyone Timely Value Essentially, people are programmed to setting GOALS for themselves with the…
  • Leaders: Examine Your Priorities

    Grant Wattie
    2 Apr 2014 | 9:17 pm
    By Grant Wattie President, N2Growth Australia Why do you do what you do? In this video, Grant Wattie, President of N2Growth Australia, discusses how you should really be honest with yourself when you come to a crossroads with your professional career. Ask yourself, what do you value? And will your choices allow you to live your values?
  • The Five Obsessions of Winning Teams

    Brian Layer
    27 Mar 2014 | 4:54 pm
    By Brian Layer Chief Executive Officer, N2Growth March Madness resumes tonight and in a pressure packed weekend of excitement, the Sweet Sixteen will shrink to the Final Four.  Only the strongest teams will survive and while their defensive pressure, explosive running game or deep shooting might define their style, their success rests on five obsessions. These obsessions are common to champions and may very well help your team in your competitive endeavor.  Communication: The teams that win will communicate better than their opponents.  They obsess over it.  These in-game communications…
  • What Great Leaders Do

    Joel Garfinkle
    25 Mar 2014 | 3:00 am
    By Joel Garfinkle Chair, Executive Coaching, N2Growth What does a leader look like? Think of two leaders, famous or not, whom you admire and respect. What do they do that is so different? What traits do they have that help them excel at a high level? Leadership is not a great mystery. Great leaders have specific traits in common. These traits can be learned and developed—by you! As a leader, you need to understand the specific traits that will help you achieve a high level of leadership success. Here are ten tips to help you identify what you as a leader must do. Look again at the two…
 
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    Lead Change Group

  • What Jail Taught Me About Leadership

    Paul LaRue
    23 Apr 2014 | 4:12 am
    I spent a little over two years of my life in jail … as an employee. One of the aspects of this responsibility years ago was oversight of the food production in our county correctional facility. It was a valuable experience for me and my team as we experienced a side of society that few [...]Author informationPaul LaRueAuthor at The UPwards LeaderPaul LaRue is the creator of the leadership blog The UPwards Leader and an account executive for a national broadline food distributor. He has built his career on engaging solid, character-based leadership principles throughout the hospitality…
  • When Did Accountability Become Passé?

    Deborah Mills-Scofield
    22 Apr 2014 | 10:25 am
    From customers’ and suppliers’ viewpoint, Company X is fast growing, exciting, and high-energy. Inside, though, it’s a tornado. Fighting fires, arguing over who committed to what, why it didn’t happen, and noticing things that fell through the cracks in just enough time is normal. How can this happen when they have weekly departmental meetings, keep [...]Author informationDeborah Mills-ScofieldDeb Mills-Scofield has her own consultancy helping organizations create and implement highly actionable, adaptable, measurable, and profitable innovation-based strategic plans. Deb also is a…
  • The Power Of Now – The Key to Increasing Leadership Effectiveness

    JoAnn Corley
    22 Apr 2014 | 6:12 am
    “I do believe that leading in the now is grounded in being aware of the opportunity to mold moments into successful futures.” You may be familiar with the phrase “the power of now.” Several years ago a book was released by Eckhart Tolle with that title. Interesting read I must say. One of many takeaways [...]Author informationJoAnn CorleyJoAnn is the CEO & Founder of The Human Sphere, a holistic talent management consultancy. She considers herself a champion of human potential and deeply believes we need to put the human back in human resource. She has recently launched a…
  • How Will You Show Up Today?

    Susan Mazza
    21 Apr 2014 | 10:23 am
    Following is a guest post from Becky Robinson, Founder and CEO of Weaving Influence.   “Just as we all have unique ways of signing our names, we all create a unique signature as leaders. Your signature presence is the unique suite of leadership assets that make you you.” – Kathy Cramer, Lead Positive One of my favorite [...]Author informationSusan MazzaSusan has worked with organizations and individuals around the world for over 25 years in developing relationships that work and producing exceptional results that matter. Passionate about instigating leadership, Susan is a…
  • When Faced with Ethical Dilemmas, Ask Yourself These 3 Questions

    Randy Conley
    21 Apr 2014 | 4:14 am
    Acting with integrity; being honest in word and deed - 57% of more than 600 attendees in a webinar I conducted cited this as the most influential leadership behavior that builds trust. Making ethical decisions is a key component of being an honest and trusted leader, yet many of us don’t have a defined process or rubric for handling [...]Author informationRandy ConleyI am the Trust Practice Leader for The Ken Blanchard Companies. I work with clients around the globe helping them design & deliver training and consulting solutions that build trust in the workplace. I have a…
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    Crucial Skills

  • Q&A: Influencing an Entire Department

    David Maxfield
    22 Apr 2014 | 4:54 pm
    ABOUT THE AUTHOR David Maxfield is coauthor of three New York Times bestsellers, Crucial Accountability, Influencer, and Change Anything. READ MORE Dear Crucial Skills, I am the manager of a small intensive care unit. I struggle to get staff to commit to using a tool that would make our patient care rounds more efficient and ensure that we cover all aspects of care. How do I hold sixty-seven crucial accountability discussions? Regards, The Messenger  Dear Messenger, Good question! Most managers, whether they work in healthcare or not, face this challenge. How do you implement process…
  • Success Story: Newmont Mining Uses Influencer Training to Enhance Workplace Safety

    Editor
    22 Apr 2014 | 4:48 pm
    The Challenge Workplace safety has always been a value for global mining leader Newmont Mining Corporation. The company utilizes many proven safety practices such as investigating incidents and taking corrective actions, creating proactive safety standards for management, and providing standard safety and technical training. As a result, the company achieved an enviable Total Recordable Accident Frequency Rate (TRAFR), the industry measurement of safety incidents that occur on the job per number of hours worked. Still, the company continued to experience fatalities and serious injuries and,…
  • Q&A: Above and Beyond? How to Deal with a Strong-willed Employee

    Al Switzler
    15 Apr 2014 | 2:34 pm
    ABOUT THE AUTHOR Al Switzler is coauthor of four New York Times bestsellers, Crucial Conversations, Crucial Accountability, Influencer, and Change Anything. READ MORE   Dear Crucial Skills, I manage a small technical team. One particular member of my team is a seasoned high performer who is very strong-willed. This person enjoys being the “hero” in the customer’s eyes by sometimes intentionally making commitments that lead to unnecessary and excessive overtime. Because of exempt status, this person is not eligible for overtime compensation and the company has no comp time…
  • Q&A: Keeping Your Workers Safe

    Ron McMillan
    8 Apr 2014 | 3:39 pm
    ABOUT THE AUTHOR Ron McMillan is coauthor of four New York Times bestsellers, Crucial Conversations, Crucial Accountability, Influencer, and Change Anything. READ MORE Dear Crucial Skills, Our company has worked long and hard to improve workplace safety and we’ve made some great strides. I have good employees that work for me and I’m sure none of them come to work with the thought that they will have an accident that day, but unfortunately it sometimes happens. Why would employees continue to take risks or shortcuts that lead to accidents? Sincerely, What Can Be Done  Dear What,…
  • Help—My Child is Addicted to Electronics!

    Joseph Grenny
    1 Apr 2014 | 3:11 pm
    ABOUT THE AUTHOR Joseph Grenny is coauthor of four New York Times bestsellers, Crucial Conversations, Crucial Accountability, Influencer, and Change Anything. READ MORE Dear Crucial Skills, My fourteen-year-old son seems to be addicted to electronics. If we let him, he will spend ten hours a day on his tablet, computer, or XBOX. I want him to choose to do other things, and to do something worthwhile over the summer. Is there a better approach than “cold turkey”? Signed, Parent of an e-addict  Dear Parent, I like the way you framed your objective: “I want him to choose to do…
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    Aspire-CS

  • Inspiring team vitality

    Mary Jo Asmus
    21 Apr 2014 | 5:03 am
      We’re hard-wired to be critical, continually on the lookout for “what’s wrong”. This might come from our human brains that were needed by our primitive ancestors to be aware of threats in their surroundings in order to survive. This critical thinking plays out in our organizations with leaders continually rehashing things that went wrong or speculating on what might go wrong. Sound familiar? How often do you communicate what went right or what might/will go right? If you are like most leaders I know, you may admit to yourself that you don’t do it enough.
  • Develop a leadership code of behavior

    Mary Jo Asmus
    14 Apr 2014 | 10:01 am
    Is the line between acceptable and unacceptable behavior changing as you shift a culture or as you struggle with different generations of leaders who have varying ideas on what’s permissible at work? Do you feel like you have leaders or employees who are acting outside the lines of what might be considered ideal behavior? If these things are true for you, it may no longer make sense to continue to assume that everyone knows what behaviors are appropriate. What should a leader do to help the organization achieve clarity in this case? Consider that the “rules” or guidelines…
  • How to receive the rare gift of feedback

    Mary Jo Asmus
    9 Apr 2014 | 5:01 am
    Like all of you, I’ve had experiences where I had unwittingly offended or hurt someone. I have blind spots (these behaviors can cause problems in relationships because we aren’t aware of them). In each case, I sensed something was amiss and was able to address the reaction of the other person by asking for feedback. I never intend to cause pain or suffering to others, so it’s important for me to hear others’ experience of me. I’ll admit it’s hard to ask for feedback because of my fear of what I’ll hear and how I might react. That sounds very silly…
  • The wide world of choice

    Mary Jo Asmus
    7 Apr 2014 | 5:56 am
    A recent discussion on about making career choices drew my interest as commenters indicated a variety of choices they could make around their careers within their workplaces. One comment that stopped me cold, however was one where someone said that you couldn’t choose your boss. Oh contraire! Even your boss is a choice you can make. It might be scary or uncomfortable but there are always choices. So if we start with the “choosing your boss” example, you can decide how you’ll react to him or her. Did you inherit a bad boss in a reorganization? You have choices, even…
  • How to put out burnout in your organization

    Mary Jo Asmus
    2 Apr 2014 | 4:37 pm
      By Ron Kitchens*, whose blog can be found at www.ronkitchens.com .     Yesterday I was clever, so I wanted to change the world. Today I am wise, so I am changing myself. – Rumi If your team is starting to show signs of wear and tear or “burnout” as we call it at Southwest Michigan First, do not fear. There are many ways you can engage with your team to put out burnout and improve the work environment almost immediately. Here’s a few I like best: The team has to know that the leader appreciates them. Simple things can be done to show appreciation – even things that…
 
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    All Things Workplace

  • How To Get Support For Your Great Idea

    Steve Roesler
    23 Apr 2014 | 8:28 am
    "One of the best ways to persuade others is by listening to them."     --Dean Rusk, former U.S. Secretary of State Getting Attention to Gain Support Managerial attentiveness is certainly high on the list of employee wants/needs. But how about when it's time to gain support for your idea or program? Managers at all levels will give you their attention if you understand how to legitimately capture it. Here are four ways to diagnose listener preferences and deliver your message. (It's often helpful to be able to sort and classify). 1. The "Trend-Chaser": Help Them Follow The Fad These…
  • How About A Look At Your Conference Call?

    Steve Roesler
    16 Apr 2014 | 1:18 am
    Ever wonder what a conference call "looks" like? Hat tip to Leadercast for this all-too-true (and therefore, hilarious) look at: The Conference Call. Enjoy!
  • Creative Talents, But What Kind?

    Steve Roesler
    24 Mar 2014 | 2:30 am
    Innovation and Creativity permeate the pages of business books and internet storytelling. Unlike Project Management skills or Financial Analysis, Creative Talents aren't a homogeneous lump of artistic, business-oriented goo. (I haven't the slightest idea where that line came from. It just flowed at the end of the sentence. Must have something to do with my own hidden, artistic goo). I know from my work with client companies that the cry for "Innovation!" and "Creative Solutions!" is a loud one. I'm not sure that everyone has the same definition or really understands the distinct subsets of…
  • Make A Difference With Differences

    Steve Roesler
    5 Mar 2014 | 2:00 am
    I've always been bothered by the seemingly well-intentioned books and workshops that fall under some variation of  "Managing Differences". Have a look at the graphic and we'll continue. You  can click on it for a full-page view. Style vs. Substance Style: It would be safe to say that most "Differences" activities focus on issues of Style. These are attributes that we all see in each other and which become magnified when we try to work together in groups. It's a good idea to become aware of one's own inherent approach to these things and how others inherently go at them in a totally…
  • Fear: Success or Failure?

    Steve Roesler
    24 Feb 2014 | 2:41 am
    Lets be honest:  All of us have doubts that block us from doing things. It's even socially acceptable to talk about some "fear of failure." But "fear of success?" It's just as real. Being afraid to achieve the very things that we want. How does it happen? The Future/Change Factor: Personal The good news is that when we experience this fear, it's because we're imagining a "better" future. We're actually thinking about change. But we don't know what else that's going to bring. Since it's all about the future, we can imagine anything and everything about what might be. In the absence…
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    George Ambler

  • 6 Ideas that Define Leadership

    George Ambler
    23 Apr 2014 | 10:45 am
    What is leadership? A Google search on the term leadership yields about 134,000,000 hits! An Amazon search yields over 112,000 results for books on the subject. Wow! I have been writing this blog for some time and whilst I have explored how others have defined leadership. I have not taken time to define what I mean by leadership. The reason for my tardiness is that I have found defining leadership to be quite a daunting task. I have even asked myself if it’s possible to create a leadership definition? Despite these nagging concerns and against my better judgement I’m giving it a…
  • Leader Provocation #1

    George Ambler
    21 Apr 2014 | 7:00 am
      Pause. Reflect. Engage Is this something you need to do?
  • An Important Question for Leaders

    George Ambler
    21 Apr 2014 | 6:47 am
    Too much to do and not enough time. This is the biggest challenge facing leaders today. Leaders find that there are many good things to do, it’s difficult to decide where to focus, what gets done and what gets left undone. Here’s a way to cut through the noise and keep focused on what matters. Dan Pink’s book “Drive: The Surprising Truth About What Motivates Us” explores an interesting story about Clare Boothe Luce, playwright, journalist and Member of Congress. In 1962 Clare met with President John F. Kennedy who at that time was consumed with pursuing an…
  • Always Communicate the Why

    George Ambler
    14 Apr 2014 | 12:20 pm
    Communication is most important to leaders. Leaders often spend too much time communicating the “what” and the “how” and don’t devote enough time to the “why”. The result? People are left feeling disengaged and uninspired. Effective leaders spend time communicating the “why” – before moving on to talk about the “what” and the “how”. The result? People connect with the leaders vision, purpose and intent.  In most organisations the “why” is neglected or missing. This is a huge problem. Without a…
  • Where Leadership Begins

    George Ambler
    13 Apr 2014 | 11:02 pm
    Leadership is not about your position, title, personality, traits, skills or competencies. Leadership is about being deeply connected to a purpose and vision you care about and then working to make it happen. It’s that simple and that difficult! “So the ‘how-to’ books and the ‘great-men’ books give people a formula that is missing the most critical ingredient that the great people had, which was they took a stand for something and did what ever had to happen.” – Richard Pascale, Associate Fellow, Oxford University Leadership begins when you…
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    Leadership Lessons From Triathlons

  • Got My Boston Passport: Boston Stronger!

    8 Apr 2014 | 2:30 am
    I, finally, received my Boston Passport in the mail. I was, probably, the last one on my team (Singapore) to get my ticket of assurance.This is my first attempt at Boston Marathon, my second in the World Major Series and I hope to finish in a decent time. However, I will not be bludgeoning myself silly to get a personal best timing as the course is tougher, with elevations and a likely colder climate. Parts of the north of New York is still cold, and I am not friendly with cold climes. I did three 10km runs last week, and yesterday a 21km run (at a comfortable 1:55 pace). I have lost…
  • 18 Ironman Triathlons and Counting...

    2 Apr 2014 | 8:56 am
    Nine years of racing in marathons and Ironman triathlons, and these are some of the medals I have amassed. These include 16 out of 18 Ironman medals, two Ironman 70.3 world championships, one Ironman world championships, and medals from completed the Berlin Marathon, and Gold Coast Marathon. I am thinking about #19 and #20. It could be a full Ironman-distance triathlon, or a Double-Ironman, or 3-day Ultraman race.Only Boston Marathon awaits me on 22 April...
  • An Evening With Deca-Ironmen

    2 Apr 2014 | 8:33 am
    On Monday evening, I hosted a sharing session with Deca-Ironman Dr Kua Harn Wei, and Triple-Deca-Ironman Wayne Kurtz. Held at the Hotel Bayview, Bencoolen Street, about 30 friends of or local triathlon community attended. A Triple-Deca comprises 30 Ironman-distance triathlons held one-a-day over 30 days.(From left to right): Harn Wei, Enrico & Wayne I opened the session with introductions of the luminaries in the room:Dex Tai who completed three Ironman triathlons over three weekends in EuropeOldest Singaporean marathoner to complete Boston Marathon, Kor Hong FattWilson Low,…
  • Risks That Affects Decisions

    16 Mar 2014 | 4:47 am
    A bout of hypothermia cost me to have a terribly poor finish in my marathon leg of a recent Ironman. I must have expended additional calories from loss of heat from my head, as well as my body. Upon emerging from the lake, I was breathing deeper as I felt cold. My muscles felt tight and I had to move 400m up a slope to the Transition 1 area. I was assisted by a gentlemen volunteer, who noticed my shivering and difficulty in putting on my gloves and riding-top. In my haste and confusion, I unzipped the sleeve off instead of its main opening access. We took a while to zip it back on. When the…
  • Ironman New Zealand 2014

    10 Mar 2014 | 8:00 am
    These were the final moments of my 17th Ironman finish...much to reflect and ponder on.My fifth, successful foray at Ironman New Zealand, yielded a challenging race and my poorest finishing time. I suffered symptoms of early hypothermia so that made Transition 1 longer. I received medical attention, and pulse checks suggested that I could carry on, after I assured them that I would consume calories on the way out of the changing-tent. I did just that, whilst they gave me an extended observation, seeing me out from the aid-station.I had a decent swim time, easing into a nice rhythm and pace.
 
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    Talent Talk

  • What is transformational L&D?

    admin
    19 Apr 2014 | 12:11 pm
    There’s a big change hitting the world of Learning & Development, and that change is being driven by visionary companies with big ambitions for their HR Departments. Those ambitions are based on one thing – to ... Read more on the Talent Technologies website
  • Building Organisational Capability

    admin
    8 Apr 2014 | 4:44 am
    We have seen previously that there are 3 levels of organisational capability. Following our post, we have had some requests asking what companies in general (and HR departments in particular) can do to build organisational capability. ... Read more on the Talent Technologies website
  • HR – stop doing this…

    admin
    11 Feb 2014 | 2:41 am
    We recently posted an article on The Matrix and how the movie linked to deeper themes of strategic thinking. And for those of you in HR and management, we highly recommend watching the movie for its ... Read more on the Talent Technologies website
  • How to build your skills in 5 steps

    admin
    17 Jan 2014 | 11:40 pm
    How to build your skills in 5 steps We all want (and need!) to build skills from time to time. However, very few of us seem to follow a process or discipline when we do so. Building ... Read more on the Talent Technologies website
  • How to do 360° feedback – using Agile Methodology

    admin
    17 Jan 2014 | 10:28 pm
    This post combines two themes we see and hear a lot about in tech at the moment – namely 360° feedback and Agile Methodology. Specifically, is it possible to combine these two factors without derailing ... Read more on the Talent Technologies website
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    Top Executive Coaching with Tony Mayo

  • Tony’s 99¢ Kindle eBook. Plus, spoken word version on Audible and iTunes

    tonymayo
    5 Apr 2014 | 5:20 am
        ➤ Hard cover just released on Amazon & Barnes and Noble!   Download Tony’s short book on building community. Click here to see a sample on Amazon.     Audio version read by Tony Mayo also available. To hear a sample click here for Audible or iTunes.          
  • “Time may change me; But I can’t trace time …”

    tonymayo
    28 Mar 2014 | 4:30 am
        Some of the most concise and useful personal productivity advice I have seen comes not from David Bowie, but from Peter Drucker. I have often rejected time management with the observation that time seems immune to my attempts at controlling or directing it; time just goes. Personal management is work, but it works. […]
  • Return to the Core

    tonymayo
    27 Mar 2014 | 4:30 am
      The tempo of modern civilization has a centrifugal force that carries us outward from the core of life toward ever expanding peripheries. One should return frequently to the core, and to the basic values of the individual, to natural surroundings, to simplicity and contemplation. Long ago, I resolved to so arrange my life that […]
  • Beautiful Machines

    tonymayo
    26 Mar 2014 | 4:30 am
      Enjoy the videos online of Arthur Ganson‘s compelling kinetic sculptures. In our era of concealed, abstractly-comprehended, and practical technology we can still admire the overt and elegant application of simple gears and levers to accomplishing tasks with no end purpose, only a grace in the doing.          
  • You Don’t Need to be Crazy to be an Entrepreneur…

    tonymayo
    25 Mar 2014 | 4:30 am
        …but being hypomanic seems to help, according to John D. Gartner, Ph.D., a clinical psychologist and author of The Hypomanic Edge In his article for The American Enterprise Institute, America’s Manic Entrepreneurs Dr. Gartner writes, “Successful entrepreneurs are … are highly creative people who quickly generate a tremendous number of ideas—some clever, others […]
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    QAspire Blog by Tanmay Vora

  • Indispensable Traits of a Collaborative Leader: Part 2

    Tanmay Vora
    13 Apr 2014 | 10:10 pm
    “It is the long history of humankind (and animal kind, too) those who learned to collaborate and improvise most effectively have prevailed.” — Charles Darwin The biggest difference between command and control leadership versus collaborative leadership is – a collaborative leader knows that position in the hierarchy is no longer the source of power. The real source of a leader’s power is people and how well they work together. In a collaborative world of work, authority is merely a starting point for the leader to create an ecosystem where collaboration can happen. In highly digital…
  • Insights and Lessons on Critical Thinking, HR and Leadership Development

    Tanmay Vora
    25 Mar 2014 | 10:27 pm
      In American Management Association’s critical skills survey 2012, respondents emphasized on 4 C’s (Critical thinking and problem solving, Effective Communication, Collaboration and team building and Creativity and innovation) as their key priorities for employee development, talent development and succession planning. I have been exploring the topic of critical thinking with respect to HR, Talent Acquisition, Leadership Development, Communication and Training via series of posts at Pearson’s TalentLens Blog (@ThinKritical on Twitter). The premise is simple – if we improve how…
  • Indispensable Traits of a Collaborative Leader: Part 1

    Tanmay Vora
    18 Mar 2014 | 8:50 pm
    Being in a band is always a compromise. Provided that the balance is good, what you lose in compromise, you gain by collaboration. —Mike Rutherford At the core of being an effective leader is ability to analyze the situation and then lead in the most appropriate manner which is best suited for that situation. A leader knows that there is no single optimal style to lead everything. Experts have defined this as “situational leadership.” In that context, not all situations demand collaborative leadership. There are situations when directive leadership is required and the ones where focus…
  • The Foundation of Collaborative Leadership

    Tanmay Vora
    11 Mar 2014 | 9:20 pm
    In an industrial age, people went to factories and worked together to produce the outcomes. When required, they collaborated in person. Supervisors commanded and controlled others and leadership was often equated with “taking power”. Factories depended heavily on rigid top-down hierarchies and people were viewed simply as dispensable workers. With technological advances, our world of work changed dramatically. Today, we seldom do anything alone. With rise in knowledge oriented work, people in small and geographically distributed groups work together to create value through their expertise…
  • In 100 Words: No Strength Without Struggle

    Tanmay Vora
    2 Mar 2014 | 6:15 pm
    The caterpillar was turning into a butterfly. In that biology lab, the teacher explained how butterfly struggles to break the cocoon as students curiously observed this metamorphosis. Before leaving the class, she urged students to just observe and not help the butterfly. After a while, one of the students took pity on the struggling butterfly and broke the cocoon to help. But shortly afterwards, the butterfly died. When the teacher returned, she saw what had happened. “Your help killed the butterfly. Struggle helps butterfly in developing and strengthening its wings,” she said. “Our…
 
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    churchrelevance.com

  • 6 Ways Technology Helps Make Disciples

    Kent Shaffer
    14 Apr 2014 | 5:06 am
    Technology is a tool that when used well extends our natural reach and ability. In fact, these words are an example of how the internet and text can extend far beyond the reach of my voice. At the same time, when used poorly, technology can enslave its users. We’ve all seen people become obsessed with checking their phones or taking on more tech than they can handle. I’ve been that person. So how do we use technology well for ministry? How do we discover that sweet tension between doing just enough to reach our full potential but not so much it bogs us down? Software like Church…
  • 9 New Focuses of Open Church

    Kent Shaffer
    10 Apr 2014 | 5:51 am
    As I mentioned in Open Church’s 2013 Recap, the direction of Open Church took several dramatic turns this past fall. Originally, Open Church was intended to be a platform that aggregates and distributes free resources. Now after much prayer and traveling to listen to needs around the world, Open Church has identified 9 needs that would change how resources are created, distributed, and accessed. Moving forward requires better relationships with each other. Open Church is not so much its own platform but rather 9 collaborative initiatives working behind-the-scenes to empower other causes…
  • Revamped Top Church Blogs List

    Kent Shaffer
    6 Apr 2014 | 8:31 am
    The 11th edition of the top church blogs list is out. But it is no longer called the top church blogs. In fact, the name, the criteria, and the metrics have all been revamped for the better. The previous topical scope prevented too many great blogs from being included. It is now 300 blogs, which includes 157 new additions to the list! Visit the Top 300 Christian Blogs for Ministry.The post Revamped Top Church Blogs List appeared first on churchrelevance.com.
  • Some Resources to Consider

    Kent Shaffer
    31 Mar 2014 | 9:21 pm
    Special thanks to March’s sponsors: Church Management Software: Active Faith // Church Community Builder // Church Office Online // Elexio // Shelby Systems Church Websites: Ekklesia 360 // FaithWebsites Communication Tools: Call-Em-All Education: Leaders Book Summaries Media Resources: Graceway Media // Open Church If you would like to learn more about sponsoring Church Relevance, check out our sponsors page for the latest rates, options, and traffic stats.The post Some Resources to Consider appeared first on churchrelevance.com.
  • What Ministry Conferences Are You Attending in 2014?

    Kent Shaffer
    11 Mar 2014 | 4:14 am
    Church Relevance’s list of 2014 church conference recommendations has been updated to about 65 ministry conferences. There’s no way it includes all of the conferences worth considering. So check out the list, and please leave a comment letting us know which conferences we forgot and which ones you’ll be attending.The post What Ministry Conferences Are You Attending in 2014? appeared first on churchrelevance.com.
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    Management Craft

  • My New Book, Double the Love - Now Available on Amazon!

    Lisa Haneberg
    18 Apr 2014 | 7:48 pm
     I am very pleased to let you all know that my new book, Double the Love: 11 Secrets for Cultivating Highly Accountable and Engaged Teams, is available on Amazon.com. Right now, the paperback version is available. The e-book format will be on amazon within a week. I hope you will check it out and can't wait to hear your feedback. The book features a model that I have been using with leaders and groups for several years. It tends to resonate with folks, so I hope the same is true for you. A bunch of fabulous people reviewed the pre-production version of the book and offered their…
  • Free Webinar on Accountability and Engagement

    Lisa Haneberg
    14 Apr 2014 | 11:29 am
    Hello all! I will be doing a webinar for BrightTALK on Accountability and Engagement, and helping leaders learn how to optimize both, on this Thursday, April 17th, at noon Eastern. It will be just 45 minutes and is free to attend. You can use this link to register. The webinar is being recorded and so you can also view it shortly after the live version. Use the same link above to access the recorded webinar. During this webinar, I will share a model of accountability and engagement and discuss three of the 11 secrets I have outlined in my upcoming book, Double the Love: 11 Secrets to…
  • The Quality of Resonance: Conversations that Move Things Forward and that Matter

    Lisa Haneberg
    15 Mar 2014 | 7:32 am
    I was reflecting today on the last several years of work - the situations and outcomes I am most proud of and those that struggled and that I need to learn from. One characteristic seems central to both the successes and failure. Resonance. Did the conversation spark thinking? Were people moved from inaction to action? Could I see new light and energy within the person or group? Are discussions evocative (coming from within) and/or provocative (external interest)? In 30 days I will turn 50 and one of the most helpful lessons I have learned is that it is not WHAT we do as a leader that matters…
  • Double the Love - Multiple Messages and Meanings

    Lisa Haneberg
    15 Feb 2014 | 4:01 pm
    Here we are, the day after Valentine's Day, and it hits me that my upcoming book is called Double the Love, and I did not make the connection. Oops! Interestingly, it was a Facebook post from pal Phil Gerbyshak about loving strange experiences and weird people (to which I said, "here, here!" of course) that made my mind wander and then it clicked. I know I am not first first, and won't be the last, writer to make the connection between leadership and love. Steve Farber does it very well in his books. Tim Sanders famously did it here. And many other writers have connected how we lead people…
  • The Moment You Know Why You Lead

    Lisa Haneberg
    28 Jan 2014 | 7:50 pm
    There's a moment (and over time, many moments) when the impact of leading hits you like Niagra Falls. Something you have said or done makes something new and wonderful happen. Perhaps someone sees and adopts a new mindset, or experiences a breakthrough. Maybe the moment happens when you realize that your efforts - hard fought efforts - have paid off. Things are a bit different now, and you had a hand in that. The moment might occur because you hear that someone shared a great idea during a meeting that created new energy and thinking. You smile because you know that idea was born in an…
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    All Things Workplace

  • How To Get Support For Your Great Idea

    Steve Roesler
    23 Apr 2014 | 8:28 am
    "One of the best ways to persuade others is by listening to them."     --Dean Rusk, former U.S. Secretary of State Getting Attention to Gain Support Managerial attentiveness is certainly high on the list of employee wants/needs. But how about when it's time to gain support for your idea or program? Managers at all levels will give you their attention if you understand how to legitimately capture it. Here are four ways to diagnose listener preferences and deliver your message. (It's often helpful to be able to sort and classify). 1. The "Trend-Chaser": Help Them Follow The Fad These…
  • How About A Look At Your Conference Call?

    Steve Roesler
    16 Apr 2014 | 1:18 am
    Ever wonder what a conference call "looks" like? Hat tip to Leadercast for this all-too-true (and therefore, hilarious) look at: The Conference Call. Enjoy!
  • Creative Talents, But What Kind?

    Steve Roesler
    24 Mar 2014 | 2:30 am
    Innovation and Creativity permeate the pages of business books and internet storytelling. Unlike Project Management skills or Financial Analysis, Creative Talents aren't a homogeneous lump of artistic, business-oriented goo. (I haven't the slightest idea where that line came from. It just flowed at the end of the sentence. Must have something to do with my own hidden, artistic goo). I know from my work with client companies that the cry for "Innovation!" and "Creative Solutions!" is a loud one. I'm not sure that everyone has the same definition or really understands the distinct subsets of…
  • Make A Difference With Differences

    Steve Roesler
    5 Mar 2014 | 2:00 am
    I've always been bothered by the seemingly well-intentioned books and workshops that fall under some variation of  "Managing Differences". Have a look at the graphic and we'll continue. You  can click on it for a full-page view. Style vs. Substance Style: It would be safe to say that most "Differences" activities focus on issues of Style. These are attributes that we all see in each other and which become magnified when we try to work together in groups. It's a good idea to become aware of one's own inherent approach to these things and how others inherently go at them in a totally…
  • Fear: Success or Failure?

    Steve Roesler
    24 Feb 2014 | 2:41 am
    Lets be honest:  All of us have doubts that block us from doing things. It's even socially acceptable to talk about some "fear of failure." But "fear of success?" It's just as real. Being afraid to achieve the very things that we want. How does it happen? The Future/Change Factor: Personal The good news is that when we experience this fear, it's because we're imagining a "better" future. We're actually thinking about change. But we don't know what else that's going to bring. Since it's all about the future, we can imagine anything and everything about what might be. In the absence…
 
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    Lip-Sticking

  • Why Aren't More Women in Leadership Positions?

    Yvonne
    21 Apr 2014 | 4:30 am
    Guest post by Georgina Stewart Despite strides made in equality, we still struggle to see substantial amounts of women in executive or leadership positions; many view this as a shortage that needs to be tackled. However, before this issue can be resolved it’s essential to identify the factors that may be behind the reason as to why fewer women are progressing to leadership positions and discuss what could be preventing them from doing so. Small Steps One belief is that some women are being groomed for leadership positions and that very slowly more women will appear in the top roles.
  • Home & Family and the Hallmark Channel celebrate season 2 with the Renew-It-All Sweepstakes

    Donna DeClemente
    16 Apr 2014 | 1:16 pm
    By Donna DeClemente, Donna's Promo Talk Home & Family, which is part of The Hallmark Channel family, is celebrating Season 2 of their series with the Renew-It-All-Sweepstakes which they launched on March 31. The sweepstakes is offering one lucky winner a chance to have their home renewed. The grand prize consists of $15,000 in cash to fix up a home along with a trip to Los Angeles for winner and guest to appear on the Home & Family set. Ace Hardware is a partner  providing a $2,500 gift card in the grand prize package along with Lumber Liquidators who is also a partner providing a…
  • 5 Ways to Play the What if Game... and be serious about it

    Yvonne
    15 Apr 2014 | 2:50 pm
    by Yvonne DiVita "I'm just funning ya," the kid in the commercial says, to a famous football star. This after challenging him with ways he, the kid, is going to become even more famous and also become the football star's mother's favorite...  "I'm just funning ya," the kid finally says with a lopsided grin. The football star smiles and nods, cause it's all in fun, don't you know?  "Or am I?' the little kid ends.  Or am I? The question isn't meant to be answered. The answer is... maybe, maybe not. The kid is yanking the football player's shorts, no doubt, but inherent in the teasing is the…
  • Calling The PollyAnna In All Of Us

    Yvonne
    10 Apr 2014 | 11:52 am
    Post by Blog Manager Robbi Hess Okay, I admit, I try to think and be positive. There are days when I figure if I just fake it, it will happen, right? Blah. Somedays I just want to be negative. I just want to wallow in a bit of self pity, drown my sorrows in a bowl of ice cream and wear sweats all day. Is that wrong? I don't think so. If your bad mood persists, then it might be time to seek professional help, but for Pete's sake, there are times when you can just be in a bad mood! Since my cancer diagnosis I have really tried to embrace life, stop and actually smell the flowers, give in to my…
  • Spring Cleaning Your Online Reputation

    Alicia Lawrence
    10 Apr 2014 | 11:18 am
    Guest post by Alicia Lawrence If I Google your business right now, what will I find?  For most companies, the honest answer is “a mix of mostly good stuff… and a few bad things, too.”  This is a problem in a world where people get most of their information online.  It’s also the impetus to start considering how to “spring clean” your organization’s web reputation. When a potential customer checks you out using Google, Bing or Yahoo!, he or she has a tendency to believe what is read.  This makes it imperative to do everything in your power to ensure that the first 10 search…
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    LSS Academy

  • LSS 020 | Learn What Joyfulness and Lean Thinking Have in Common with Richard Sheridan

    Ron Pereira
    16 Apr 2014 | 4:00 am
    How much joy and happiness do you, and your colleagues, feel each and every day?  Are you excited to come to work or do you dread it?   No matter your answer… if you’re interested in learning how to create a more exciting, and fulfilling, work environment while also understanding how lean thinking and a joyful workplace actually work hand in hand you’re definitely going to want to give today’s episode a listen. In this episode, I’m joined by Richard Sheridan, the CEO and Chief Storyteller at Menlo Innovations. Menlo is a software design and development company…
  • LSS 019 | Learning, Focus, and Innovation with Matthew May

    Ron Pereira
    9 Apr 2014 | 4:00 am
    OK, folks, I’m extremely excited to release this edition of the LSS Academy podcast! You see, I’ve definitely enjoyed every podcast I’ve recorded… but, I must admit, this interview was incredible! In this episode, I’m joined by Matt May.  Matt is an incredible lean thinker who specializes in helping companies innovate. Originally, Matt and I were planning to talk about another topic… that was until I stumbled across an article that talked about the importance of being able to focus on what they called “main things.” The reason this article…
  • LSS 018 | Profit is the Inevitable Conclusion of Work Well Done with Bill Waddell

    Ron Pereira
    2 Apr 2014 | 6:51 am
    In this episode, I’m joined by one of the most experienced lean thinkers I know.  Bill Waddell is a lean author, blogger, and consultant. Bill is, without doubt, one of the most interesting and, some might even say, controversial lean thinkers out there.  Me?  I personally appreciate the honesty – and passion – Bill brings to his work and, especially, his writing. Now, in this podcast Bill and I focus on why so many companies struggle to fully embrace lean thinking.  Bill brings a tremendous amount of experience to this interview and I know you’re going to enjoy,…
  • Is Home Depot’s Expedited Checkout Lean?

    Ron Pereira
    31 Mar 2014 | 8:29 am
    It’s warming up here in North Texas… as such businesses like Home Depot are EXTREMELY BUSY places. Yesterday I joined the crowd to buy some tomatoes and other vegetables to plant in our garden.  And, yes, the checkout line was backed up in a big way. Expedited Checkout As I stood in line waiting I noticed a young Home Depot associate walking up to people and scanning their items. Once he was done he ran a Home Depot card through his scanner and handed it back the customer. The young man eventually got to me and scanned all of my items and handed me my own Expedited Checkout card…
  • LSS 017 | Value Stream Mapping: How to Visualize Work & Align Leadership for Organizational Transformation with Karen Martin

    Ron Pereira
    26 Mar 2014 | 7:48 am
    In this episode, I’m joined by one of the most passionate lean thinkers I’ve ever met – Karen Martin. During this podcast Karen and I explore the topic of Value Stream Mapping. Specifically, Karen and I have an excellent discussion related to the traps many practitioners fall into when working with value stream maps as well as how, and why, this tool is being used by many non manufacturing focused organizations. Karen and Mike Osterling recently published a new book on the topic called Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational…
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    Elements of Leadership

  • Action Questions

    Gary Cohen
    13 Apr 2014 | 7:52 am
    by Gary CohenAfter three years of researching how and why leaders use questions to lead it hit me. I wish I could say it hit me from purposesful contenplation but like most great discoveries it came by accedent. I had sent out a question to some of the most successful leaders in the country. The question I asked was what are the best questions you use as a leader in different situations. The situations I asked about were operations, finance, staffing, marketing, strategy, town hall meetings, one on ones etc. The questions I got back were interesting but not as interesting is the catagories of…
  • Partnership Paradox

    Gary Cohen
    10 Apr 2014 | 7:26 am
    by Gary Cohen   “The most important single ingredient in the formula of success is knowing how to get along with people.” - Theodore Roosevelt Going into business is a high-risk game. It is not for the faint of heart. The success rate of surviving more than five years is remarkably low, and the first year is the toughest. According to Scott Shane, A. Malachi Mixon III, Professor of Entrepreneurial Studies at Case Western Reserve University, ”20.2 percent of the businesses founded in 1994 died between 1994 and 1995.” His study indicates that the mortality rate…
  • 5 Minute Buddhist

    Gary Cohen
    9 Apr 2014 | 5:54 pm
    by Gary Cohen “The Miracle is not to walk on water. The Miracle is to walk on the green Earth, dwelling deeply in the present moment, feeling truly alive.”  –Thich Nhat Hanh THE 5 MINUTE BUDDHIST (Printable PDF) Harold Ramis produced over 20 movies, most notably Animal House, Caddy Shack, Ghostbusters, and Groundhog Day. He also followed Buddhist teachings. To help him stay true to these teachings, he created a tri-fold (like a Chinese takeout menu) primer. Harold Ramis’ 5 Minute Buddhist became a document he would carry with him and share with friends. The original post…
  • Say It 7 Times

    Gary Cohen
    8 Apr 2014 | 5:54 am
    by Gary Cohen “My fascination with letting images repeat and repeat–or in film’s case ‘run on’–manifests my belief that we spend much of our lives seeing without observing.”           - Andy Warhol Say it 7 times to make it so. There is a reason this became an adage. It works. It works so well that a friend of mine Buckley Brinkman, Executive Director of Wisconsin Manufacturing Extension Partnership, made 7 Times a policy. He was tired of people saying to each other, “Don’t they listen? I told them this two days ago.” Anytime…
  • Blind Spots & Johari Window

    Calvin Guyer
    5 Apr 2014 | 2:06 am
    by Calvin GuyerBlind Spots One of my early Electrical Engineering professors (this was in the early 1980′s) always talked about the knowns, unknowns, known unknowns, and the unknown unknowns (blind spots).  This can also be written as follows: I know I don’t know I know that I don’t know I don’t know that I don’t know Keeping #4 at a minimum was always a good thing–it reduces risk.  Items #2 and #3 required us to ask better questions, as well as be curious and open to new ideas.  Item #1 is, at times, dangerous. We don’t always know what we think…
 
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    frame of reference

  • Gathering – Part 5

    Chris Fillebrown
    20 Apr 2014 | 1:32 am
    Frame of Reference presents: Gathering – Part 5 – Driving to the Car Shop by Chris Fillebrown
  • Gathering – Part 4

    Chris Fillebrown
    13 Apr 2014 | 2:56 am
    Frame of Reference presents: Gathering – Part 4 – The Writing Table by Chris Fillebrown
  • Gathering – Part 3

    Chris Fillebrown
    6 Apr 2014 | 2:28 am
    Frame of Reference presents: Gathering – Part 3 – Breakfast by Chris Fillebrown
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    The Management Blog

  • Turning to the crowd for business advice

    Adrian Gaskell
    15 Apr 2014 | 1:12 am
    Turning to the crowd for innovative insights is far from a new concept.  Innocentive has been providing an ideas marketplace for many years now, whilst organisations are increasingly tapping into insights from their employees for strategy and business planning. A new site is aiming to provide a similar level of crowdsourced insights to small and medium enterprises around the world.  The site, called CrowdAdviser, is due to launch in beta mode this October, but is accepting registrations from this week. You are not watching this post, click to start watchingread more
  • Is education equipping us for a social world?

    Adrian Gaskell
    11 Apr 2014 | 6:02 am
    Earlier this month OECD data produced some shocking results for the UK educational establishment by revealing that 16-24 year olds were no more skilled in maths and English than those in the 55-64 age group.  We were by and large the only developed nation for which that was the case. It got me thinking about education.  Indeed, I’ve been thinking about it a lot this year, what with the rise of the MOOCs and all.  I’ve been wondering whether it is really doing the job it’s intended to do. You are not watching this post, click to start watchingread more
  • The intellectual property of crowdsourcing

    Adrian Gaskell
    8 Apr 2014 | 1:17 am
    Whenever you invite outside sources into your innovation process it is inevitable that you will attract many more unsuccessful ideas than successful ones.  Dell Idea Storm for instance are said to convert around 3% of ideas into actionable improvements, with the Starbucks ideas platform Starbucks Ideas converting just 0.5%. You are not watching this post, click to start watchingread more
  • Is free time sufficient reward at work?

    Adrian Gaskell
    3 Apr 2014 | 10:59 pm
    I’ve been thinking recently about how to encourage collaborative behaviours in the workplace.  The standard carrots and sticks of workplace motivation have revolved around financial rewards and punishments.  The rise of behavioural economics however suggested many other, more intrinsic methods of motivation.  Indeed, they went as far as to suggest that sometimes financial rewards can make us less motivated to perform well. You are not watching this post, click to start watchingread more
  • Management Futures: An ethical dilemma, and a dilemma of ethics

    William Bushby
    3 Apr 2014 | 5:39 am
    Shortly after the banking crisis, commentator Umair Haque observed in a Harvard Business Review blog that: ‘Every financial collapse is really just an ethical collapse that happened a few years earlier.’ For example, the honourable principle of holding debt to maturity was replaced by looser rules to allow debt to be parcelled up and traded, leading to ‘a chain of invisible intermediaries who were buying and reselling the most toxic of stuff’. You are not watching this post, click to start watchingread more
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    Leadership and Management / Turning Adversity to Advantage

  • Patriots and Citizens

    brucelynn
    21 Apr 2014 | 9:07 am
      Patriot’s Day today, but what is a “patriot”? Leadership and Management expert Bret Simmons did a fine piece on the balance and duality of leadership titled ‘Patriots and Citizens’. “In his brilliant book entitled ‘Post-Capitalist Society,’ Peter Drucker discussed the difference between patriotism and citizenship: ‘Patriotism is the willingness to die for one’s country…. People – and especially working people – are still willing to die for their country, even in the least popular of wars. But patriotism alone is not enough. There has to be citizenship as well.
  • Beginning of a New Life

    brucelynn
    20 Apr 2014 | 4:49 am
      The Easter season starts with embracing failure. Good Friday commemorates a torturous tragedy that paved the way for salvation and Easter itself celebrates resurrection and new beginnings. Hugh captures this message in his metaphorically apropos post “The Egg”… “Great breakthroughs don’t happen in a vacuum, they are preceded by lots and lots of failure. In fact, without all that paddling around in a big sea of Fail, it is doubtful if the breakthrough would ever have happened in the first place. i.e. Failure is not the end of something that could’ve been great, it’s the…
  • Exhibiting Failure

    brucelynn
    16 Apr 2014 | 10:02 am
      “They’re not always silver-lining stories, but even abject failures represent something redemptive.” – Tessa Delehanty, Fail Better Curator Fail Better exhibition is on at the Trinity College Dublin Science Gallery through the end of April. A review “Noble failures celebrated in unique Dublin show” (thanks Chris) highlights some of the tragi-comical exhibits including… “’Apparatus for Facilitating the Birth of a Child by Centrifugal Force’. Invented in 1965 by well-meaning New Yorkers George and Charlotte Blonsky, it’s designed to rotate a pregnant woman,…
  • Teaching Failure

    brucelynn
    15 Apr 2014 | 1:28 am
      “This experiment has made me realise how bad I am at being bad at things. I’ve spent my whole adult life ensuring I never have to do any of the many things I’m hopeless at.” – Lucy Kellaway, “Game Theory” You can use ‘failure’ to teach ‘leadership’, but can you teach ‘failure’? The question lies at the heart of much bigger questions. An age old question is whether people are ‘born leaders’. An entire system of higher education – ‘Business Schools’ – was established on the premise that you can ‘teach management’. On my premise that what lies at…
  • Grooming Leaders with Failure

    brucelynn
    13 Apr 2014 | 7:05 am
      If you want your child to blossom into be a Leader, then be ready to embrace failure. Of the “7 Crippling Parenting Behaviors That Keep Children From Growing Into Leaders”, 5 of them boil down to not adequately embracing failure… We don’t let our children experience risk – We live in a world that warns us of danger at every turn. The ‘safety first’ preoccupation enforces our fear of losing our kids, so we do everything we can to protect them. It’s our job after all, but we have insulated them from healthy risk-taking behavior and it’s had an adverse effect.
 
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    Robin Sharma's Blog

  • Become a Rockstar of Productivity

    admin
    17 Apr 2014 | 11:15 am
    Robin Sharma share some of his most powerful productivity insights and tools.
  • 49 Ways to Get Inspired

    admin
    15 Apr 2014 | 7:32 am
    Robin Sharma shares 49 ways to get inspired, play at wow and dazzle the world by your mastery.
  • We Did This Together

    admin
    6 Apr 2014 | 1:14 pm
    Elite performance expert Robin Sharma shares powerful resources to help you make the changes you need to make, so that you CRUSH the goals you need to crush.
  • My Strange Success Rituals

    admin
    2 Apr 2014 | 7:06 am
    Robin Sharma shares the rituals the elite performers use to achieve massive productivity, serious success and spectacular impact.
  • Why Not You?

    admin
    27 Mar 2014 | 6:46 am
    Elite achievement expert and bestselling author Robin Sharma shares insights on stepping into the genius you were born into. The question is not can you, it’s will you?
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    Eric Jacobson On Management And Leadership

  • 3 Things Every Mission Statement Must Have

    22 Apr 2014 | 11:00 pm
    A lot of companies struggle when creating their mission statement.Author Peter F. Drucker provides the following good advice in one of my favorite book's of his, The Five Most Important Questions You Will Ever Ask About Your Organization:"Every mission statement has to reflect three things:OpportunitiesCompetenceCommitmentIn other words, he explains:What is our purpose?Why do we do what we do?What, in the end, do we want to be remembered for?How well does your mission statement meet Drucker's recommended three requirements?
  • 5 Compelling Benefits Of Having An Ethical Culture

    21 Apr 2014 | 11:00 pm
    In Andrew Leigh's book, Ethical Leadership, he provides these compelling and important benefits of having an ethical culture in your business/organization:Customers prefer dealing with companies who put ethics at the center of their culture.Most employees would prefer to earn less working for an ethical company than being paid more and working for an unethical company.More than one in three people at work say they've left a job because they've disagreed with the company's ethical standards (Trevino, L and Nelson, K - 2011)If you adopt an early warning system against…
  • Right Ways To Respond When Things Go Wrong

    20 Apr 2014 | 11:00 pm
    "From Tylenol's textbook handling of product tampering to Toyota's troublesome automobile recalls, how a company recovers from crisis can mean continued business success or bankruptcy," explains author Jim Moorhead.In his book, The Instant Survivor -- Right Ways to Respond When Things Go Wrong, Moorhead presents a four-step, crisis survival kit to show leaders how to weather professional, and personal, crises.He explains that a company's ideal crisis management team does the following when a crisis occurs:Review their crisis management plan and talk through the company's…
  • Thoughts From The Book, Decide

    19 Apr 2014 | 11:00 pm
    Two of my favorite observations made by author Steve McClatchy in his new book, Decide, are:Goals:  The reason so many people fail to achieve their goals is because they have not committed to defending a time in which they will work on their goals.Management vs. Leadership:  Management is keeping things the way they are today.  Management Maintenance.  Leadership is moving things forward from where they are today.  Leadership = Improvement.Steve McClatchy
  • Coherence: The Secret Science Of Brilliant Leadership

    18 Apr 2014 | 11:00 pm
    Coherence:  The Secret Science of Brilliant Leadership is the new book by author Dr. Alan Watkins.Trained as a medical doctor, Watkins is now an honorary senior lecturer in neuroscience and psychological medicine at Imperial College, London and an affiliate professor of leadership at the European School of Management, London.According to Watkins, coherence is the biological state achieved when elite performers experience maximum efficiency and super effectiveness, where body and mind are one.Coherence provides one of the most unique approaches to showing leaders how to be younger,…
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    Kevin Eikenberry on Leadership & Learning

  • Remarkable TV: Would Coaching Training Help Me?

    Kevin Eikenberry
    22 Apr 2014 | 6:56 am
    Coaching is one of the most important leadership skills you can have – because you are leading other people who you want to develop to become more successful. And if you want others to accept your coaching, you need to ask yourself one question. Learn more in the video below. If you want others to […]
  • Ten Questions Leaders Should Ask Every Day

    Kevin Eikenberry
    21 Apr 2014 | 4:18 am
    Questions are one of the most powerful tools we have as leaders. They can help us engage others, gather information, set the stage for coaching and feedback, and allow us the opportunity to listen rather than talk. The power of questions is undeniable. I am a big fan of collecting questions, and in a workshop […]
  • Is Money All There Is?

    Kevin Eikenberry
    20 Apr 2014 | 5:26 am
    You want to motivate, influence and inspire your team members to get their work done, meet job expectations, and hopefully for more beyond that. And yet, you feel hamstrung. After all, you don’t have the ability to give raises when they are deserved, and without the ability to use money as a motivator, there is […]
  • Are You a Miracle Maker?

    Kevin Eikenberry
    18 Apr 2014 | 9:55 am
    If your answer to the title question is no, think again. According to the author of today’s quotation, you are a miracle maker, once you do one thing. Questions to Ponder - Are you awake to your possibilities? - If not now, can you think of a time when you have been? - How can […]
  • A Big Customer Mistake and How to Avoid It

    Kevin Eikenberry
    16 Apr 2014 | 8:44 am
    We, as leaders, make a big mistake sometimes, and when we fall prey to this mistake, it spreads throughout our organization. I’m going to tell you what this mistake is, why it happens, and how to fix it, in less than 400 words. Are you ready? The Mistake We frame our customer relationships as solely […]
 
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    LDRLB | Leadership, Innovation & Strategy

  • 0508 | Orly Lobel

    David Burkus
    21 Apr 2014 | 4:00 am
    Orly Lobel is the author of Talent Wants to Be Free: Why We Should Learn to Love Leaks, Raids, and Free Riding. Lobel is the Herzog Professor of Law at University of San Diego. Her work has been featured in CNBC, Fortune, CNN Money and HuffPost. In this interview, we discuss how to REALLY win the talent war and why we should learn to live and work without non-compete clauses. Listen below or subscribe via iTunes or Stitcher. This podcast is supported by Audible.com. Get a free audiobook (including The Myths of Creativity) just for trying it at www.audibletrial.com/lead. The post 0508…
  • Innovative Leaders Aren’t Scared of Customers

    Soren Kaplan
    10 Apr 2014 | 4:00 am
    I recently had the opportunity to meet with a major bank.  The discussion involved how to create new financial services for their high net worth clients (a.k.a. people who are way richer than I’ll ever be).  I offered my opinion that directly engaging their clients could provide an important stimulus for their ideas.  “We can’t talk to our customers,” they replied. “Their relationships are way too important to us.”  The real message was this:  They were scared of their very own customers.  Behind this fear was the concern that loyalty might be jeopardized if they approached…
  • 0507 | Denise Brosseau: Full Transcript

    David Burkus
    7 Apr 2014 | 2:12 pm
    This is a full transcript of LDRLB episode 0507, an interview with Denise Brosseau. DAVID:            So who are you, and what do you do? DENISE:          My name is Denise Brosseau, and what I specialize in is helping leaders become thought leaders. What do I mean by that? I work with executives and entrepreneurs. I work with social entrepreneurs and professional service folks, and I’m really all about having you amplify your impact in the world. How do you multiply your influence? How do you get a seat at the table? And really, how do you leave a legacy, so for a…
  • 0507 | Denise Brosseau

    David Burkus
    31 Mar 2014 | 7:58 am
    Denise Brosseau is the author of Ready to be a Thought Leader. Denise is an award winning author, thought leadership consultant and keynote speaker with a long track record of results with an international clientele including Abbott Labs, Deloitte, Cisco, Gracenote and Roche. In this interview, we discuss how to how to increase your influence, impact, and success. Listen below or subscribe via iTunes or Stitcher. This podcast is supported by Audible.com. Get a free audiobook (including The Myths of Creativity) just for trying it at www.audibletrial.com/lead. The post 0507 | Denise…
  • Trying to develop mental habits? Try a Macro-project approach

    Tony Middlebrooks
    27 Mar 2014 | 7:47 am
    If you read this, you probably think a lot about design and creativity…and all that thinking has resulted in patterns in the way you see and think. These patterns, often called mental habits or dispositions, help you to be more creative and to engage in design thinking and design processes as a default when facing a problem. But…what about your students, or clients, or employees? How can you help them develop these habits of thinking? In education, problem-based, experiential learning has become quite popular, and a design-based approach comprises many of these efforts. Often focusing on…
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    Linked 2 Leadership: The Leadership Collaboratory

  • Wise Leaders Embrace “Benign Subversives”

    Gary R Coulton
    22 Apr 2014 | 5:42 am
    We all hate naysayers, snipers and back room gossips. They subvert our vision, undermine our message and divert attention from our objectives. They must be rooted out, disciplined, fired! “Men in authority will always think that criticism of their policies is dangerous. They will always equate their policies with patriotism, and find criticism subversive.” ~ Henry Steele […]
  • Leadership Intuition: Learning To Listen To Your Gut

    Lee Ellis
    18 Apr 2014 | 4:00 am
    Several years ago my strategic partner and good friend Hugh Massie, Founder and CEO of DNA Behavior International, mentioned that he was learning to trust his gut instincts more. This caught my attention since he is a CPA by training and a very results-oriented, rational person. Then as I read Malcolm Gladwell’s book, Blink, I […]
  • On Leadership, Employee Morale and The Joy of Ketchup

    Rich Bishop
    17 Apr 2014 | 12:00 am
    My father has always been a picky eater. He doesn’t like bold flavors at all, so we did not have the joy of trying different foods as kids. He liked things to be overcooked and unfortunately for us, that meant the rest of us had to eat our dinners that way too. He would cook […]
  • Leaders: Filling the Talent Pool

    Tom Schulte
    15 Apr 2014 | 11:00 pm
  • Leaders: Are You Serving Wine In The Office?

    Madan Mewari
    15 Apr 2014 | 3:00 am
    A while back the following question was asked by one of my team members who had resigned and I was trying to retain him: “Are you serving wine in the office?” He was a great performer with never-say-die attitude that used to inspire the entire team. His question certainly did make me think, but at that time I […]
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    Blanchard LeaderChat

  • Can You Flex Your Service Style? Take This 8 Question Quiz

    Vicki Halsey
    21 Apr 2014 | 5:30 am
    As a Situational Leadership II (SLII) instructor, I teach hundreds of leaders each year how to adapt their leadership style to the needs of their direct reports. Beginners on a new task get a Directing Style; moderately skilled employees get a Coaching or Supporting Style; and highly skilled employees get a Delegating Style. The SLII leadership model has a 30-year track record of quickly and effectively helping people succeed at their work tasks. I recently had an opportunity to experience this technique from the customer’s point of view while setting up an account with a Microsoft…
  • Tech vs. Touch at Meetings … How to Win the War

    Dick Ruhe
    14 Apr 2014 | 5:30 am
    Have you ever been at a meeting and noticed that more people were on their cell phones, laptops, or tablets than were paying attention? Sometimes it’s hard to tell. People are getting good at holding their devices just below table top, so all you see is the top of their heads. But this isn’t a good situation. Meetings can and should be a medium to improve productivity. When we make the commitment to get people in a room for an hour to work on an important set of issues, there had better be a return on the investment. There are significant human resources in that room whose time we are…
  • Can You Really Be Happy Serving Others? Absolutely—Here’s Why

    Kathy Cuff
    7 Apr 2014 | 6:00 am
    In our new book, Legendary Service: The Key is to Care, Ken Blanchard, Vicki Halsey and I use a parable format to teach some very important—and often surprising—elements of creating a customer focused culture within a company.  Even though we use a fictional story to get the point across, all of the examples and lessons come from real life experiences the three of us have had while creating customer-centric cultures in the organizations we have worked with. For example, one of the main characters in our story, Professor Hartley, a college professor who teaches business at the local…
  • 5 Ways to Help Improve an Employee Alignment Problem

    themotivationguy
    31 Mar 2014 | 5:30 am
    My discussions with managers about employee motivation often center on getting employees to be more motivated for their work.  Managers then describe the reasons they need employees to be “more motivated.”   Usually it is to achieve the important goals (or tasks) for which they are responsible. But discussing motivation in terms of how much someone has is not very useful, so I’ll ask if we can rephrase “more motivated” to something more specific.  In these cases, “more motivated” usually should mean that the manager wants an employee to voluntarily—and without manipulation…
  • 4 Ways to Lead During a Crisis of Trust

    Randy Conley
    27 Mar 2014 | 5:30 am
    Trust is frequently taken for granted until it has been broken, and when a crisis of trust emerges, leaders and organizations often find themselves ill-prepared to not only deal with the fallout, but helpless on how to begin the process of rebuilding it. Whether trust has been broken on the individual or organizational level, there are key steps to take, and pitfalls to avoid, during the process of rebuilding trust with internal and external stakeholders. Yesterday I partnered with Linda Locke, a corporate reputation management expert and Senior Vice President at Standing Partnership, to host…
 
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    The Executive Roundtable

  • Balancing Multiple Priorities: How to stay sane in an increasingly demanding workplace

    Glain
    22 Apr 2014 | 12:00 pm
    Do you ever feel like you’re drinking out of a fire hose when it comes to managing your never-ending to-do list?  Busy-itis is the latest affliction causing many leaders sleepless nights, missed episodes of Mad Men and feverish checking of smartphones while “relaxing” on vacation.  How much is too much?  And what can leaders in the mid ranks do to regain control?  We posed these and other questions at our spring PowerRoundtable to an illustrious panel of task juggling leaders including Steve Miles, COO International, Harlequin; Jody Steinhauer, Chief Visionary Officer, bargains…
  • How to be Confident When Facing the Unknown

    Guest Blogger
    15 Apr 2014 | 2:00 am
    During a major change, a leader said to me, “Tell me what questions to ask so I look like I know what I am doing.” He said this with a smile but his eyes weren’t joking. He was dead serious. Leaders are expected to create compelling visions of the future and build organizations to achieve them with little information and many of unknowns. They are expected to ‘run into the dark’ first and inspire others to follow. If they don’t do so confidently, people won’t follow. Confidence is the most important trait leaders can draw upon when leading change to deliver results. They need to…
  • Taming Your Hairy Audacious Goals: The power of micro goals

    Glain
    10 Apr 2014 | 1:00 am
    I have never been one of those people who has been particularly good at setting goals. I feel like I tend to stumble along in life.  Sometimes the goals feel too overwhelming (I have to lose HOW many pounds??) or too far in the future (I don’t know what I’m going to be doing next week, never mind where to I want to be 10 years!).  However, what I’ve learned over the past 7 years of self-employment is the power of setting both a vision for yourself (the “big goal”) and then engaging in “micro goals” to help you get there. Here’s how it works. Typically, if we set a…
  • Dealing with The Narcissus Syndrome

    Bruce Hunter
    6 Mar 2014 | 1:09 am
    They are infuriating, obstinate and self-absorbed. How do you deal with someone who obviously thinks they are the smartest people in the room…especially if they hold a power position! First, the Syndrome. According to Greek myth, Narcissus was the most handsome of men, the son (many said) of a god. Most who gazed upon him fell head over heels in love. Narcissus knew of his beauty and rejected all of the nymphs trying to court his favour. One day, a frustrated maiden prayed that he might know what it was to love and not have his affections returned. The goddess Artemis, who had been very…
  • Schools of Thought on Making Work-Life Balance a Priority of Your Business

    Guest Blogger
    26 Feb 2014 | 12:35 am
    Culture is an important element in your company’s success. It might even be THE most important thing that determines success or failure. Culture plays a huge part in attracting great talent, retaining your best people, motivating and inspiring people to do their best work, and in turn, attracting customers and ensuring growth. Your employees’ health, job satisfaction, and productivity depend on how you prioritize work-life balance in your company culture. We believe there’s more to it than creating a new policy or program overnight. So, how do you do it? Where do you start…
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    J. T. Pedersen

  • What I’ve Read Lately: Brief

    JT
    9 Apr 2014 | 5:26 pm
    “Brief: Make a Bigger Impact by Saying Less” Author: Joseph McCormackISBN: 978-1-118-70496-7 Less is more. Never has that been more true than in today’s world. The rate of change, demands for collaboration, social media’s ambient noise, all lay claims on our time. And, we haven’t even mentioned our family, friends, and folks in our ‘physical’ lives. As a result, our attention spans seems to be ever-shorter. It’s a challenge, taking real effort at times to stay focused, to stay on-task.  There are days I wonder whether I’m a grown adult suffering from an attention…
  • Which is More Valuable: College Degree or Certification?

    JT
    26 Feb 2014 | 9:16 am
    Earlier today I came across an article, Certification—Is it worth it?  This topic comes up in my discussion circles periodically and I thought I’d share my own thoughts. Coming from the perspective of a hiring manager, I can say there are clearly cases where a certification can have equal, or greater, standing than a diploma. When hiring software developers, you may find someone with a degree in Computer Science, or, with a Microsoft Certification, such as a MS Certified Software Engineer. There are many, specific certs from MS and other reputable entities. With reputable, recognized,…
  • How Your Three Competitive Levers Define You

    JT
    3 Jan 2014 | 1:14 pm
    Cross posted from Torben Photography. There are any number of ways we can choose to compete.  However there are only three primary ‘levers’ you can pull to steer your product or service competitively.  If yours is a service business, these levers are Cost, Offerings (your services), and Customer Service.  This is true whether your business is cutting hair; being a clown; or, making real estate photography images. These three levers are often used to define the three corners of the Iron Triangle. The iron in the triangle comes from the fact that you cannot change any one point without…
  • Are Your Windows Clean? Business Run Down?

    JT
    4 Dec 2013 | 1:45 pm
    Have you stopped to think about it? Any time recently? Seriously? Many businesses have struggled to survive, let alone thrive, in the ongoing saga descripted as our ‘economic recovery.’ Yet, even as we all face the same challenges, there remain opportunities to stand out from our peers. One opportunity, all too easily overlooked, is how we choose to present ourselves daily.  Either by active choice, or by default, the material condition of our business sends a very direct message to would-be clients and customers. Consider two auto repair businesses. One is run down, carpets worn and…
  • New Biz Owners: Why You Need Focused Marketing

    JT
    12 Nov 2013 | 6:13 am
    This is a topic that comes up frequently, no matter the market.  Whether you’re in photography, social media, web design, nuclear power plant design, or selling new or used cars: You need to focus your marketing efforts. Marketing efforts, just like any other business activity you under take, consumes precious resources.  Large or small, those expenditures are made with the intent of generating a positive result, namely, more $$ revenue. All too frequently, new business owners want to promote themselves broadly, talking to everyone who will listen. On one hand, this is understandable. You…
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    Leader's Beacon

  • Turning Complainers into Contributors

    Doug Dickerson
    29 Mar 2014 | 2:11 pm
    Complaining not only ruins everybody else’s day, it ruins the complainer’s day, too. The more we complain, the more unhappy we get. – Dennis Prager The story is told of a cowboy out West driving down a dirt road, his dog riding in the back of the pickup truck, his faithful horse in the trailer [...]
  • What March Madness Teaches Us About Leadership

    Doug Dickerson
    22 Mar 2014 | 4:58 pm
    Talent wins games, but teamwork and intelligence wins championships. – Michael Jordan March Madness is upon us. It’s the time of the year in college basketball where dreams come true and when hearts are broken depending on the final score. How’s your bracket looking? Regardless of how your team performs there are key leadership lessons [...]
  • Five Ways to Protect Office Morale

    Doug Dickerson
    8 Mar 2014 | 12:54 pm
    Never hold discussions with the monkey when the organ grinder is in the room – Winston Churchill The early American Indians, as the story goes, had a unique practice of training young braves. On the night of a boy’s thirteenth birthday, after learning hunting, scouting, and fishing skills, was put to one final test. He [...]
  • Three Boundary-Busters Every Leader Must Face

    Doug Dickerson
    1 Mar 2014 | 4:49 pm
    You’re the same today as you will be in five years except for two things: the people you meet and the books you read. – Charlie “Tremendous” Jones About 350 years ago, as the story is told, a shipload of travelers landed on the northeast coast of America. The first year they established a town [...]
  • Four Ways Following a Leader Can Be Difficult

    Doug Dickerson
    22 Feb 2014 | 4:25 pm
    A leader is one who knows the way, goes the way, and shows the way. – John Maxwell An old woodsman gives this advice about catching a porcupine: “Watch for the slapping tail as you dash in and drop a large washtub over him. The washtub will give you something to sit on while you [...]
 
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    Ravi Pratap Singh

  • Learnnovators is about LEARNING and INNOVATION...

    Ravi Pratap Singh
    6 Apr 2014 | 5:33 am
    Last week I had the opportunity of doing an interview with SocialProma. Here are some excerpts: 1) What was the idea behind starting Learnnovators? I had been working in the learning/training business for about a dozen years when I got bitten by the entrepreneurial bug. So in 2003, I started C2 Workshop along with another colleague, Srividya Kumar. In June 2013, we rebranded C2 Workshop as Learnnovators. When we began our entrepreneurial journey, e-learning was a new (infact, almost unknown) concept in India and there weren’t too many players in the market. But Vidya and I were convinced…
  • Keep A 'Beginner's Mind'

    Ravi Pratap Singh
    31 Mar 2014 | 12:11 am
    The 'Beginner's Mind' or 'Shoshin' is a concept in Zen Buddhism that refers to "having an attitude of openness, eagerness, and lack of preconceptions when studying a subject, even when studying at an advanced level, just as a beginner in that subject would." Let me explain this in simple words. When you are a beginner in any activity, you focus all your energy and enthusiasm into accomplishing that activity. Your mind is devoid of unnecessary clutter and your concentration is solely on achieving the task at hand. Remember the time when you were learning to…
  • Rumbling on E-Learning

    Ravi Pratap Singh
    1 Mar 2014 | 6:28 am
    Recently I had the opportunity to be on the Rumble Talk Show.  It was fun having a rapidfire tete-a-tete with Madhav Das on e-learning. Check out the interview (in 3 parts) below:              
  • Email Etiquette ~ Script Your Success!

    Ravi Pratap Singh
    14 Jan 2014 | 3:33 am
    Think about it, and you will find a commonality between successful leaders across diverse professions (be it businessmen, politicians, teachers or generals). And that is, almost all of them invariably possess exemplary communication skills.  Therefore, it is no surprise that Individuals and corporates across the globe recognise 'communication skills' as THE most critical factor in achieving career success. And they religiously set about training themselves and their teams in enhancing this particular skill. Before the internet age, 'communication skills' in the corporate…
  • Happy New Year!!!

    Ravi Pratap Singh
    31 Dec 2013 | 4:55 am
    Health, Happiness, Peace, Prosperity, Love, Success... Wish you these and much, much more in 2014. Happy New Year!!!  
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    Enclaria: Change Starts Here

  • Superheating Change

    Heather Stagl
    22 Apr 2014 | 6:08 am
    This post requires reader participation! Please read the following story and then share in the comments how we can apply it to change: This morning, I was heating up water in the microwave to prepare some instant oatmeal for breakfast. I put the water in a glass measuring cup and set the timer for 2:30 minutes. The microwave beeped and I opened the door to retrieve the water. Except there were no telltale bubbles at the surface to indicate that it was, in fact, boiling. Odd, since that is usually plenty of time. I closed the door and added 30 more seconds. After half that time, I heard a loud…
  • Design and Communicate Change webinar: April 23

    Heather Stagl
    15 Apr 2014 | 5:18 am
    To influence change across an entire organization requires designing tools, programs and systems to move groups of people in the right direction. These elements help communicate, enable, and motivate change. Your job as change agent is to select the proper tools to influence change, customize them to suit your organization and initiative, and keep track of all the moving parts – and their affect on the change. One essential method you will use is communication, which happens whether you design it or not. Join me on April 23, 2014 for the fourth webinar in the 5-part Design & Influence…
  • The Cycle of Uncertainty and Three Steps to Break Out of It

    Heather Stagl
    8 Apr 2014 | 5:30 am
    Are there questions you’re avoiding asking at work because you don’t want to know the answer? Perhaps the actions of a leader in your organization make you doubt their commitment to the change, but instead of asking where they stand, you get frustrated by their inconsistency. Or perhaps a colleague seems to be encroaching on your area, but rather than ask, you find yourself protecting your turf. You see ambiguous events unfold, and rather than find out what’s really happening, you jump to conclusions instead, and act as if they’re true. It happens to all of us. The path we follow to…
  • Favorite Quotes from ACMP’s 2014 Conference

    Heather Stagl
    3 Apr 2014 | 5:14 am
    This week I attended the Association of Change Management Professionals’ 2014 Global Conference.  While I’m still processing everything I learned, I thought I’d share a few of the great quotes I heard. “If you haven’t cried on the floor of your office, you’re not doing your job.”  Dean Anderson “Start with ‘D’. ‘D’ is the key to change management. ‘D’ stands for ‘DONUTS’.” Levi Nieminen “I got my doctorate in organizational behavior and then discovered that it doesn’t exist.
  • Interview: Modernizing Change Management with Agile and Lean Practices

    Heather Stagl
    18 Mar 2014 | 8:32 am
    Jason Little, author of Lean Change Management, joins the show this month to discuss his collection of innovative practices for managing organizational change. He combines ideas from many communities, including the Lean Startup, Agile and Lean worlds, to create an adaptable and scalable model for managing the complexity of change in today’s world. Listen to the show here (30 minutes): Be sure to visit the radio show page to listen to past episodes and subscribe to the show.
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    Vineet Nayar

  • How to decide your voting choice?

    admin
    10 Apr 2014 | 11:30 pm
    A few years back one of the most prominent newspapers in US ran a poll on their website homepage asking readers their view on a new Bill the Congress was mulling on. The choices were “Oppose”, “Agree” or “Can’t say”. Most people voted for “Oppose”, followed by “Agree” and “Can’t say”. The next day the newspaper announced that this was a fake poll. No such Bill existed! This wasn’t any April Fool’s Day joke. To me it was the most telling view of our times. As a race we are becoming more and more illogically opinionated and pretty fast ones at that. Perhaps the…
  • Vineet Nayar’s Happy Feet

    admin
    27 Mar 2014 | 6:46 am
    A willingness to experiment with counterintuitive, radical approaches to managing people didn’t just turn a room of dispirited techies into a frenzied dance party. This formula also allowed Nayar to turn around HCL Technologies and make a splash along the way with his concept of Employees First, Customers Second. In this interview with a leading business magazine, Workforce, Vineet talks about ‘How would someone learn anything unless it is fun? First be happy, then be ‘effective’. Source: Workforce
  • Keeping things simple and uncomplicated

    admin
    23 Feb 2014 | 9:25 pm
    Sometimes fraternity events are the best place to think inwards, to contemplate what is and what should be, to celebrate the present and envision the future. Last week I attended Indian IT Industry’s flagship event – NASSCOM India Leadership Forum 2014 in Mumbai and found myself in this intramural state of mind. So I sat down with Govind Ethiraj on the sidelines of the Forum for a free-wheeling chat on the emerging contours of the Indian IT Industry. We discussed what the sector needs to do to re-fuel its mojo, why inspired leaders should think “transformation” and not just…
  • Relevance of Indian IT under threat

    admin
    17 Feb 2014 | 10:46 pm
    In this interview with India’s leading business daily Economic Times Vineet talks about the state of preparedness of the Indian IT Industry to handle, manage and leverage the changing dynamics of technology consumption and competition on the block; especially in the context of the digital revolution. Source: Economic Times
  • Is Davos the ant-thesis of Darwin?

    admin
    26 Jan 2014 | 10:27 pm
    Life evolves. Species evolves. Flora, fauna and algae, DNA, micro-organisms and even the dark matter evolves. Charles Darwin called this simple law of nature as “evolution”. Wikipedia describes “evolution” as the change in the inherited characteristics with evolutionary processes giving rise to diversity at every level, while the Oxford Dictionary describes it a gradual development of something. Some people widely, though loosely, call this natural progression as Darwinism. Simple fact of science. Not so simple when you take it to the non-scientific world or more specifically to a new…
 
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    New Directions Consulting

  • How to Roll Out a Team Culture in 3 Years (Yes, It Should Take That Long)

    Deborah Mackin
    18 Apr 2014 | 10:30 am
    An organizational change as massive as moving towards a high performance, self-directed team structure should take nothing less than 2 to 3 years to implement fully.  The complexity of completing the workload, shifting accountability and power and building collaborative competencies needed at every level of the organization, as well as the general acceptance of the change, will take an average of 2 years to take root depending on whether it’s a brownfield (organization with a prior culture) or greenfield (new organization with no established culture).  While some great advancement will…
  • The Façade of Teaming and What Real Teaming Looks Like

    Deborah Mackin
    11 Apr 2014 | 1:32 pm
    No matter where we go or who we talk with about implementing a team-based organization, there is usually the “we’re pretty much teaming now” or “our teams are really at a high performance already” response. At that point we usually attend a team meeting, or watch a team perform on the floor, or we have some one-on-one meetings with people within the team.  What usually emerges is that the meeting isn’t performed at a high level, the team is polite and critical feedback or advanced thinking isn’t occurring, or there are some real personality differences and conflicts within the…
  • Corporate Training Soars – Here’s What It Means

    Matthew Harrington
    28 Mar 2014 | 11:11 am
    In February, Josh Bersin of Forbes Magazine wrote an interesting article on training and development titled, Spending on Corporate Training Soars: Employee Capabilities Now a Priority.  In the piece he took a look at the recent 2014 Corporate Learning Factbook study and did a pretty good job analyzing and summarizing the key parts.  We thought we’d boil down the article and study even more and provide a few highlights that show a strengthening economy and a recommitment to spending on learning and development: US spending on corporate training grew by 15% last year – this is the highest…
  • Why Change When Things Have Been Successful in the Past?

    Matthew Harrington
    24 Mar 2014 | 1:06 pm
    We recently began work with a fortune 1000 company whose sales have quadrupled over the past four years and who now boasts a more than 6,000 employee workforce. Despite that enormous growth and success, the company is deciding to make massive changes within its culture and the way it conducts business. Why? Why change when things have been so successful? This is the toughest question to answer when you‘re already a successful organization.  If it were a poor, less-than-stellar organization, then our Case for Change isn’t a massive leap for anyone to accept (we all know why we need to…
  • What Employees Really Want to Know that Only Leadership Can Answer

    Deborah Mackin
    14 Mar 2014 | 2:09 pm
    Every organization today is going through some sort of change, whether it’s technological, growth, diversification, globalization, or just the transformation of the workforce generations.  Employees are expected to adapt quickly to leadership demands for increased accountability, cross-training, adaptability during restructuring, and constant change.  I recently told a group of employees, “Just get yourself on the bus; don’t worry about where it’s going because where it is going will change by the time you get there.  But it you’re not on the bus, you’re in trouble.”…
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    It's Worth Noting | By Levi Smith

  • Stop paying for performance

    Levi Smith
    22 Apr 2014 | 9:15 am
    It’s a best practice of countless companies and a recommendation from even more consultants, advisors and the like. Identify the key metrics for success in your business, measure them and incentivize your team to hit or exceed those metrics with a reward, usually monetary. Pay for performance. The trouble though with typical pay for performance programs is that they only measure and incentivize outcomes. Sales quotas are a classic example. New revenue is measured and if a salesperson meets or exceeds their revenue quota, they get a reward. The measurement and reward system can be…
  • Do you have any canaries to warn you of trouble?

    Levi Smith
    20 Feb 2014 | 10:04 am
    You’ve probably heard about how miners used to bring caged canaries with them deep into mine shafts. If any harmful gases emerged, the canaries would die, giving the miners sign of trouble while they still had time to get out. Having easily observable indicators of coming trouble is really helpful, not just in mines, but in all areas of life. As we go about our days, weeks and months it’s easy to get lost in the details and fail to see trouble brewing until it hits us hard and has significant consequences. If you can identify a few leading indicators or “canaries” that…
  • Henry Kaestner interview – The advantage of revealing your true motivation

    Levi Smith
    10 Feb 2014 | 1:49 pm
    Henry Kaestner is a man of deep faith and tremendous success. He is the Chairman, Co-Founder and former CEO of Bandwidth.com, a disruptive telecom start-up that he and his partner David Morken grew from nothing in 1999 to over $140 million a year in revenue and over 350 employees today. More importantly, Henry is a Christian, husband and father, priorities that served as the foundation for Bandwidth.com’s culture and are the focus of a venture capital fund he now leads. In this podcast, Henry shares his perspective on how Bandwidth.com’s culture empowers employees to do amazing work, lead…
  • Lawrence “SugarBear” Reyes interview – How Can I Help?

    Levi Smith
    22 Nov 2013 | 1:38 pm
      Lawrence Reyes serves as the Ambassador of Culture and Global Onboarding Manager at Rackspace, a leading cloud server and hosted services company based in San Antonio, Texas. As employee #14, Lawrence has seen firsthand how the company evolved from a 90′s start-up into a global enterprise known for its innovative offerings, fanatical support and unique culture. SugarBear, as he’s known to fellow “Rackers” inside in the company, loves inspiring other companies and new employees with the vision of what can happen when everyone is focused on how they can help. I think…
  • David Niu interview – What would you gladly pay for?

    Levi Smith
    11 Oct 2013 | 7:46 am
    What if you broke up your retirement into bite-sized chunks and went on small adventures? That’s exactly what David Niu, serial entrepreneur and founder of TinyHR, did with his wife and ten month old not too long ago. Along the way, David sought to understand the biggest pain point leaders had related to managing their people and an idea was born. I think you will enjoy David’s inspiring story and find his approach to understanding how happy employees really are intriguing. Enjoy. Listen on iTunes, SoundCloud or other podcast players. Resources: TinyPulse TinyHR Please take a…
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    Eblin Group

  • Mindful Mondays: Ten Reasons Smiling is More Than Lip Service

    Scott
    21 Apr 2014 | 7:11 am
    Hi, Diane Eblin here. I’m very excited to start contributing to the Next Level Blog. As a Certified Health Coach, I have worked first hand with overworked and overwhelmed professionals, coaches, and homemakers to help them discover and make the best choices for themselves. Here I will share those simple and practical insights that helped them and could help you too. Click headline to continue...
  • Mindful Mondays: What I Learned About Mindful Time Management from Jim Collins

    Scott
    14 Apr 2014 | 9:34 am
    This month for me is all about the big push to finish the manuscript for my book that’s coming out this Fall from Wiley, Overworked and Overwhelmed: The Mindfulness Alternative. As the title implies, my premise is that being somewhat more mindful in your approach to work and life is an effective alternative to being overworked and overwhelmed. Click headline to continue...
  • Why You Need to Learn to Lead Positive

    Scott
    10 Apr 2014 | 8:09 am
    If you are a leader struggling with keeping your team and yourself focused on the positive, you're not alone. As a matter of fact, functional MRI research shows that the neurocircuitry of the human brain is programmed so that 2/3's of initial neural activity is set to scan for what's wrong than what's right. (Podcast) Click headline to continue...
  • Mindful Mondays: How to Optimize Your Operating Rhythm

    Scott
    7 Apr 2014 | 11:58 am
    From the department of real life experience, here's a quick post on how to optimize your operating rhythm. As I work on a new book while maintaining a pretty full plate of work with clients, I've found that tuning into my operating rhythm is vital to getting anything done. What, you might ask, is an operating rhythm? I'm sure there are lots of definitions out there. Mine is paying attention to what kind of work matches up best with what times of the day and week. Click headline to continue...
  • What Any Leader Can Learn from Common Executive Succession Planning Mistakes

    Scott
    3 Apr 2014 | 12:17 pm
    Ever wonder how smart people make bad decisions? That can happen in lots of situations including conversations around the board of directors table about who the next CEO is going to be. In a recent conversation with Scott Saslow of the Institute of Executive Development, I got an inside look at some of the common mistakes boards of directors make on executive succession planning. In partnership with the Rock Center of the Stanford Graduate School of Business, Scott’s organization has released a new study on best (and worst) succession planning practices. (Audio) Click headline to…
 
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    StrategyDriven

  • Organizational Performance Measures Warning Flag 2 – Direct Use of Production System Data for Organizational Performance Measures

    Nathan Ives
    22 Apr 2014 | 4:29 am
    Data access frequently challenges metric developers. Consequently, they may resort to using the most readily available performance data; data that can be obtained through a user defined production application query and downloaded into a Microsoft Excel spreadsheet or Access database. While such practices may be appropriate when developing proof-of-concept metrics, direct use of production data typically leads to metric instability resulting in low metric confidence and driving unintended organizational behaviors. Why Production Data is Unsuitable for Organizational Performance Measures The…
  • It’s not failure. It’s failure to do your best.

    Jeffrey Gitomer
    21 Apr 2014 | 4:18 am
    I’m often asked, “Why do salespeople fail?” The answer is: They don’t fail. They fail to be their best. They fail to do their best. They fail to think their best. And they fail to take the best actions to help them succeed. There are symptoms that allow either a sales leader or the salesperson to recognize that failure is on its way. Most salespeople blame circumstances rather than take responsibility. Blame is its own form of failure. But that’s a story for another day. I want to talk about the salesperson who’s out there every day, who’s trying to make his or her quota,…
  • Professional Presence Makes the Difference!

    Judith Bowman
    18 Apr 2014 | 4:35 am
    No one is born knowing anything. We maintain that once we know ‘the difference’ we can make a difference for mankind. We encourage leaders to consider using nuances evident in everyday business situations and leverage them as stand-alone opportunities to show they know ‘the difference,’ while demonstrating the ultimate respect toward others. Trust is ultimately inspired, critical business relationships blossom, careers advance. Interpersonal communication skills are central to the fabric of our society and quickly becoming a lost art. In today’s fast-paced frenetic…
  • Three Ways to Overcome Your Fear of Making Prospecting Calls

    Connie Kadansky
    17 Apr 2014 | 4:40 am
    Feeling happy and fulfilled at work is essential to our overall success. Many sales people are required to make proactive prospecting calls, and it can be one of the most intimidating aspects of their job. However, having the fear of making the call is nothing to be embarrassed about. In fact, Shannon Goodson and George Dudley reported in their book Psychology of Sales Call Reluctance that 80 percent of new salespeople fail because of call reluctance, while 40 percent of veteran sales people stop prospecting because of it. If you experience Sales Call Reluctance, you know that it can ruin how…
  • Audience Mind-Meld: Real-Time Data Makes It Possible

    Sheila Hura
    16 Apr 2014 | 9:19 am
    Have you ever given a presentation to a large group, looked out at your audience and wondered what they were thinking? If you give presentations for a living, you probably have a number of techniques to take your audience’s pulse, such as asking for a show of hands or opening the session up for questions to get their thoughts on a topic. But chances are, these techniques result in an exploration of only a limited number of points of view. Most people don’t speak up during presentations, and if you rely solely on those who do, you might be missing out on important perspectives.
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    Business Ethics and Leadership

  • VIDEO: Michael Josephson on Creating an Effective Compliance Program

    Josephson Institute
    9 Apr 2014 | 10:06 am
    On March 31 in San Diego, California, Michael Josephson addressed attendees of the Health Care Compliance Association’s 18th Annual Compliance Institute. The title of his speech: “Compliance Plus: Creating an Effective Compliance Program Using an Ethics Framework.” Click on this video to play the entire presentation:
  • The Greyhound Principle: Ethical and Practical Aspects of Stretch Goals in Business

    Michael Josephson
    12 Mar 2014 | 6:47 pm
    A common management strategy to spur achievement is to set aggressive performance objectives that, like the mechanical rabbits that pace racing greyhounds, push employees to maximum effort. Using “stretch goals” can be successful, but unreasonably high performance goals often spawn dishonesty and irresponsibility. Believing that “it’s a matter of survival,” a disturbing number of employees conclude […]
  • Nine Rules for Making Good Decisions

    Josephson Institute
    3 Feb 2014 | 6:00 am
    Josephson Institute’s Making Ethical Decisions booklet presents a decision-making model and examines what leads to good choices (and what steers us off course). Here is a list of rules that will help you keep your moral compass calibrated. These are not taken directly from Making Ethical Decisions, but they draw on many of its themes. […]
  • Responsibilities in the Employer-Employee Relationship

    Josephson Institute
    15 Jan 2014 | 6:32 am
    By Michael Josephson The employer-employee relationship should not be looked at simply in economic terms. It is a significant human relationship of mutual dependency that has great impact on the people involved and both the employer and the employee have moral obligations arising from this relationship. Duty of Employers A person’s job, like a person’s […]
  • QUOTE: The money you have can give you freedom, but the money you pursue enslaves you. – Rousseau

    Michael Josephson
    10 Jan 2014 | 7:49 pm
    Disdain for money is a common theme among moralists and philosophers. But money’s not the problem. It’s what people do to get it and what they do with it when they get it. The Biblical warning that “love of money is the root of all evil” reminds us to be aware of the difference between need and […]
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    Exkalibur.com

  • Does anyone know WHY you’re in business? Wanna tell ‘em?

    Lary Kirchenbauer
    14 Apr 2014 | 5:01 am
    http://youtu.be/qp0HIF3SfI4 Simon Sinek is one of the speakers at Leadercast 2014 taking place on ONE DAY ONLY on Friday, May 9. His TED talk, “How Leaders Inspire Action” is the 3rd most watched video on TED with over 16.5 million views. His latest book, Leaders Eat Last: Why Some Teams Pull Together and Others Don’t, was just published. Real Leaders Love this Message I have shown this video to CEOs and business leaders over the last 3 years, and each of them has responded with great enthusiasm to what Simon calls the “world’s simplest idea”. He uses…
  • Be a Leader Worth Following: Leadercast 2014

    Lary Kirchenbauer
    8 Apr 2014 | 5:15 am
    Every year for the last 12 years, Leadercast has organized a ONE DAY ONLY event focused on Leadership. This year, you can join over 120,000 leaders from around the world at this exclusive event. The theme varies every year. Last year, it was “Simply Lead”. This year, it is “Beyond You”. “Our jobs ask much of us. And so do our lives. Employees, families, our boss. We have every reason to focus on our own success. And yet, leadership calls us to more. Leadership is beyond the confines of our daily tasks. Beyond the borders of our roles and responsibilities.
  • 28 Mar 2014 | 5:00 am

    Lary Kirchenbauer
    28 Mar 2014 | 5:00 am
    The post appeared first on Exkalibur.com.
  • The 7 Qualities You Need to Get Your Company on the Medal Stand

    Lary Kirchenbauer
    20 Mar 2014 | 11:23 am
    What does it take to get on the Medal Stand and out of the Grandstands? Jessica Long. One of the most decorated Paralympic athletes in history. She’s won 17 Olympic medals. 12 of them are gold. She holds 13 world records. She’s been Sports Woman of the Year twice. She’s obviously a remarkable swimmer. She did all of it after having the lower part of both legs amputated when she was 18 months old. Jessica Long’s drive, devotion and discipline are unquestioned.   Her determination is boundless. (NBC produced an in-depth look at her life you can find here.) Is all of…
  • 9 Mar 2014 | 5:00 am

    Lary Kirchenbauer
    9 Mar 2014 | 5:00 am
    The post appeared first on Exkalibur.com.
 
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    The Practical Leader

  • The Nine Behaviors of Outstanding Performers

    Jim Clemmer
    21 Apr 2014 | 10:00 pm
    Do you wonder what would make you really stand out and vividly show you’re ready for more responsibility and career growth? Are you uncertain which actions would lead to your highest productivity and personal effectiveness? Or are you and others in your organization unsure what criteria to use in promoting frontline performers into leadership roles? New Zenger Folkman research provides clear answers to these key questions. The study analyzed data from 50,286 360-degree evaluations of 4,158 individual contributors. They compared those rated as good performers (40th to 70th percentile) to…
  • Employee Engagement Reflects Leadership Effectiveness

    Jim Clemmer
    16 Apr 2014 | 11:00 pm
    When our three kids were growing up I was — sometimes painfully — reminded of the old parenting adage; “children act like their parents despite all attempts to teach them good manners!” When Chris, Jenn, or Vanessa behaved poorly in public — if I took a deep look in the mirror — I could recognize their behavior. It clearly came from … their mother! It’s often difficult to face up to the role we play in shaping the behavior of others we lead. In the workplace it’s easier to the blame the team member, organizational culture, declining work…
  • Make Performance Appraisals an Inspiring Event

    Jim Clemmer
    14 Apr 2014 | 10:40 pm
    Last week I was working with a diverse group of senior operating executives at their professional association’s leadership forum. The new research we reviewed and discussions we had on building leadership strengths resonated strongly with the group — especially our Best Leader/Worst Leader exercise (see “Exceptional Leaders Aren’t Well Rounded“). What especially rang true for participants was our discussion on the abysmal state of performance reviews. We agreed that most performance appraisals are about as fun as being poked in the eye with a sharp stick. Yet…
  • Jack Zenger and Joe Folkman Named Thought Leaders of the Year

    Jim Clemmer
    9 Apr 2014 | 11:00 pm
    It’s been two years since Jack Zenger and I explored partnering once again (our previous companies, Zenger Miller and The Achieve Group worked together in the 80s). Since forming The CLEMMER Group in 1994 we’ve been approached by many consulting and training organizations to work together. We’ve always chosen to do our own thing and develop our own programs and services. In A New Era Begins: Our Strategic Partnership with Zenger Folkman I gave five key reasons for this change in direction; 1. Jack Zenger, 2. Strengths-Based Leadership Development, 3. Research/Evidence-Based…
  • Webinar: 7 Ways to Increase Employee Satisfaction Without Giving a Raise

    Jim Clemmer
    7 Apr 2014 | 11:00 pm
    As baseball great Yogi Berra (known for his “Yogiisms”) or Canada’s bombastic hockey commenter, Don Cherry, might have said “it ain’t rocket surgery.” Dissatisfied frontline servers don’t produce satisfied customers. Disengaged employees don’t provide the discretionary effort leading to peak performance. Discontented team members don’t create inspired and energized teams. In a thriving and highly mobile economy dissatisfied employees will often quit and get another job. In today’s economy job opportunities are scarce and fewer…
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    The Forum Corporation

  • Group Effectiveness Lessons from Playing Santa Claus

    Deb Judge
    23 Apr 2014 | 8:04 am
    In the midst of the 2013 holiday season, a wonderfully heartwarming video made the rounds at Forum. The video documented the story of WestJet, a Canadian airline that made a flight full of passengers’ Christmas wish list dreams come true. How did this happen? Prior to departure, passengers conveyed their request to  a Santa kiosk set up in the origin airport, only to be surprised when their gifts came down the baggage claim (along with their luggage) at their point of destination. Little did those 200+ passengers know that behind the scenes, 175 West Jet employees were working diligently…
  • 10 Ways to Maximise your Return on Learning

    David Robertson
    16 Apr 2014 | 7:58 am
    Return on learning (ROL) is a key measure for organisations and illustrates the impact and effectiveness of learning initiatives in making a real contribution to business success. A robust and proactive measurement strategy is important to capture the data you can use to calculate ROL, however up front you need to design a programme that drives value for the individual and the organisation and impacts the key business metrics. Having designed solutions for our clients for the past ten years I am often asked for tips for maximising return on learning investment (ROL) and so thought I might…
  • The Power of Prep

    Nanette Miner, Ed.D
    11 Apr 2014 | 8:04 am
    “Do your homework!” “Why? I don’t want to!” Is this an age old conversation between parents and kids, or between corporate trainers and trainees? Recently, it seems both. In the last few months, we have had a number of clients come to us and ask if there is a way to eliminate the pre-work expected of learners before they come to their learning sessions. Our advice is always “no”, but we wonder if the clients, the learners or the organizations understand the detriment of eliminating the pre-work. People who are familiar with the time-cost-quality continuum will…
  • Building the Business Case for Learning & Development

    Janine Carlson
    26 Mar 2014 | 8:28 am
    “Prove it.” Every learning and development professional has heard this from their management team. What used to be a request has now become a mandate — and while it is not always easy, it is a shift we thoroughly embrace. In a recent Australian Training & Development magazine article*, Forum Asia Pacific managing director, Cynthia Stuckey, discusses the ways for L&D to win over management through measurable results. “Senior management buy-in remains one of the biggest challenges when it comes to learning and development initiatives. The tough economic climate is making it…
  • You’re Not Listening To Me!

    Claudette Chagnon
    20 Mar 2014 | 8:14 am
    “Can you please put down that phone and talk to me? I feel like I am not being listened to when you are constantly on your phone while we are talking.” “But Mom, I’m listening.  I am an expert at multitasking. You just said…”  And he “parrots” back what I said.  I have this conversation with my son a few times per week.  Sigh. (Research has shown that multitasking is a myth, but that is another blog…). He’s listening maybe…but surely he is not hearing me. This is a growing problem in the workplace, as well. People are listening, but are they hearing? Recently, I…
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    Stop Workplace Drama

  • You Either Get it or You Don’t

    Stop Workplace Drama
    23 Apr 2014 | 7:00 am
    There is something that many people do not get. I want to shine the light on these issues so that more people get this fact: Transparency is not a choice, it is a given. There is no more hiding. If the reality of your corporate culture is out of alignment with your stated mission, that information will eventually come to light. As a leader, the decisions you make, or the information you avoid will be revealed. Anything you say may be on social media the next day. You can’t delete your text message you wish you wouldn’t have sent. That message is stored in the ethers and can be retrieved.
  • Lesson #2 Why We Fear Accountability?

    Stop Workplace Drama
    16 Apr 2014 | 7:00 am
    Any time there is a disaster, natural or otherwise, and where people suffer, you will hear the statement, “Who is going to be held accountable?” Do you hear the judgment and blame in that statement? The reason accountability has a negative connotation is because we have confused the witness with the judge. We do not actually fear accountability. We fear judgment.
  • Lesson #1: The Two Parts to Accountability

    Stop Workplace Drama
    9 Apr 2014 | 7:00 am
    After the usual holiday season I noticed my clothes fit […]
  • Five Ways to Communicate More Strategically

    Stop Workplace Drama
    2 Apr 2014 | 7:00 am
    Observable behaviors such as complaining, failing to follow through on promises, dropping balls, being difficult to get along with and procrastinating are all forms of communication—and not the strategic kind.
  • Lesson #3 How Communication Impacts Your Brand

    Stop Workplace Drama
    19 Mar 2014 | 7:00 am
    You are always communicating whether you mean to or not. When your communication is one-way people assume your message is “I’m more important than you,” or “I’m so busy that I don’t have time.” Others may think you are just unorganized, didn’t care, or didn’t get the message. Of course these reactions are just interpretations based on experience and the filter in which others see the world. Fair or not, we all make assumptions, judgments and stories about each other. The best way to make sure the story fits is to align your walk with your talk.
 
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    Seapoint Center for Collaborative Leadership

  • The 12 Team Behaviors That Drive Team Performance

    Jesse Lyn Stoner
    23 Apr 2014 | 4:05 am
    What can you do as a team member to help your team achieve The 6 Benchmarks of High Performance Teams? There are 12 team behaviors that directly affect the quality of your team’s results, the ability to make smart decisions and the commitment to implement them. Task behaviors focus on what is needed to get the job done. They ensure that an intelligent process is used to make smart decisions. But task behaviors alone are not enough. In order to ensure decisions will be implemented, team members need to feel good about how decisions were made. This is why maintenance behaviors are just as…
  • How to Give Your Boss Bad News and Keep Your Credibility

    Jesse Lyn Stoner
    14 Apr 2014 | 3:50 am
    “Bad news isn’t wine. It doesn’t improve with age.” –Colin Powell One of hardest tasks in management is how to give your boss bad news. After all, you want to show you’ve got everything under control, are making the right decisions, and are executing flawlessly. As a leader, you want to shine the best light on your team—it’s hard when that light reveals a big mistake. If you’ve got bad news, I’ve got some good news. Handling bad news well can increase your leadership credibility. Helping your team recover from bad news will help to them learn and grow. Bad News the…
  • The 40 Best Leadership Quotes

    Jesse Lyn Stoner
    8 Apr 2014 | 3:40 am
    There’s a good reason leadership quotes are popular. A few lines can pack a lot of information that teach and inspire. In A Tweet, a Blog Post, and a Profound Teaching I shared quotes from my own writing. These are the top leadership quotes by others. (If I missed one of your favorites, please share it in the comments.)     The only safe ship in a storm is leadership. Faye Wattleton, Political Activist People are definitely a company’s greatest asset. It doesn’t make any difference whether the product is cars or cosmetics. – A company is only as good as the…
  • Emergent Leadership Topples the Pyramid

    Jesse Lyn Stoner
    31 Mar 2014 | 8:20 am
    What’s your view of leadership? If you’re like most people, you have an underlying belief that leaders should be out in front of the line, leading the way. The Hierarchical View of Leadership In the traditional, hierarchical view, senior leaders are at the top of the organization and ensure the organization fulfills its mission effectively. There are differing views about how leaders should behave – the best leadership style. For example, you might think leaders should be directive or participative or both depending on the situation. Although Steve Jobs, Hilary Clinton,…
  • How Does Your Team Vision Rate?

    Jesse Lyn Stoner
    17 Mar 2014 | 8:09 pm
    Does your team share a real vision? Is it being lived? Does it make a difference? Answer these 10 questions to find out how effective your vision is. Get a reality check. Ask everyone on your team to rate the vision and discuss your answers. It’s a non-threatening way to launch a powerful team discussion. First rate each of the questions on a 1 – 5 scale. Next, find your Score by totaling your responses. Then find out What Your Score Means and get some ideas to help your team. Rating Scale = Rarely = Occasionally = Sometimes = Usually = Almost always Team Vision Questions 1. Does…
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    Braithwaite Innovation Group

  • 5 ways to get those creative juices flowing

    Jane Perdue
    22 Apr 2014 | 4:45 am
    Creativity is surrounded by paradigms.  1500 CEOs who participated in an IBM study noted creativity as the single most important leadership quality for success yet, according to research by Adobe, 80% of respondents reported more pressure to be productive rather than to be creative at work. Go figure. Ask people if they would describe themselves ... The post 5 ways to get those creative juices flowing appeared first on Braithwaite Innovation Group.
  • 3 ways to tame the waterfall of thoughts

    Jane Perdue
    21 Apr 2014 | 3:54 am
    I love wisteria. Seeing those trailing explosions of frothy purple blossoms always makes me smile. So why had I just driven for 15 minutes on a road where they grow wild and lush on the oaks and pines and not seen a single one? I’d been “in my head,” all thoughts and attention focused on ... The post 3 ways to tame the waterfall of thoughts appeared first on Braithwaite Innovation Group.
  • 5 things kick-butt awesome leaders do

    Jane Perdue
    17 Apr 2014 | 3:25 am
    After a recent talk, a participant told me he was intrigued with BIG’s tagline of “redefining power, performance, and connection at the intersection of the art of leadership and the science of business” and our concept of  character-based paradoxical leadership. He asked for a cheat sheet for what a character-based paradoxical leader would do. Here’s what I ... The post 5 things kick-butt awesome leaders do appeared first on Braithwaite Innovation Group.
  • 3 Tips for Leaders for Practicing Mindfulness

    Romila Mushtaq
    16 Apr 2014 | 3:33 am
    Today’s guest contributor is Romila “Dr. Romie” Mushtaq, MD., a mind-body medicine physician, neurologist, and professional speaker. She did her medical education and training at the Medical University of South Carolina, University of Pittsburgh Medical Center, and University of Michigan. She is currently a corporate health consultant and professional health and wellness life coach at ... The post 3 Tips for Leaders for Practicing Mindfulness appeared first on Braithwaite Innovation Group.
  • Coloring inside and outside the lines

    Jane Perdue
    14 Apr 2014 | 3:04 pm
    Last week was the local TEDx event—an extraordinary day of women, men, and children sharing their talents and personal stories about an idea worth sharing. Being a TED speaker is now on my bucket list. While walking out of the auditorium, I asked a fellow attendee what she thought about the day. She said she ... The post Coloring inside and outside the lines appeared first on Braithwaite Innovation Group.
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    Business Fitness

  • Getting Your Head Around Supervising–Episode #3 | You and Your Mistakes

    Dawn Lennon
    23 Apr 2014 | 8:28 am
    So what do good supervisors do when they make mistakes? That’s the question I left you with after Episode #2. Supervising is murky. It doesn’t lend itself to measurement. Subjective evaluation, yes, but hard measures, not that I can see. … Continue reading →
  • Give a Little. Get a Lot. | Generosity Matters.

    Dawn Lennon
    9 Apr 2014 | 9:34 am
    Doing isn’t giving, although doing is required. At work we have jobs to do. The better we do them, the more likely we’ll be valued and rewarded. That’s true even if we: Dislike the tasks we’re assigned Know  the job … Continue reading →
  • Getting Your Head Around Supervising–Episode # 2 | It Starts with You.

    Dawn Lennon
    1 Apr 2014 | 9:36 am
    What does it take to provide good supervision? That’s the question I left you with after Episode #1. The quick answer:   Stay connected to the needs of your employees. Supervisors affect the ability of employees to produce good work … Continue reading →
  • Unexpected Discoveries from Unrelated Experiences | Taking My Own Advice

    Dawn Lennon
    18 Mar 2014 | 7:47 am
    Finding something of value you weren’t looking for can be thrilling, especially when it includes self-discovery. Recently, I wrote a post about how learning something unrelated to your job can actually boost your career. I figured if that advice was … Continue reading →
  • Getting Your Head Around Supervising- Episode #1 | What’s Your Take?

    Dawn Lennon
    9 Mar 2014 | 10:55 am
    Supervising  doesn’t seem that hard.  It sure didn’t to me at first. I never set out to become a supervisor, but I always paid attention to the supervisors I had, particularly what I did and didn’t like about the way … Continue reading →
 
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    Leadership Learning Community blogs

  • Announcing the Catalysts

    Deborah Meehan
    17 Apr 2014 | 2:42 pm
    Creating Space XI 2014 | Design Challenge Catalysts Heather McLeod GrantCreating Space XI ContributionThe Design Challenge Session:  Heather will share a design opportunity presented to her when she was invited to help create the New Leadership Network for the James Irvine Foundation.  After participants have their hand at designing with the same parameters and expectations Heather will reveal the program design she and her colleagues created. From McLeod-Grant Advisors, Heather is a well-known author, speaker, and was most recently a Global Account Manager at Monitor…
  • Top 10 Reasons to Attend Creating Space XI

    Elizabeth Lanyon
    10 Apr 2014 | 4:19 pm
     CSXI creates a culture of authentic connection and learning that fosters sustained collaborative relationships that cross organizations, regions, professions and sectors.Participants bring expertise to CSXI to help catalyze the exploration of new ideas, innovative approaches and potentially useful tools. Participants have provocative experiences that challenge their thinking, test their work and can catalyze changes that increase the impact of leadership development.We don’t have to reinvent the wheel, we just have to be more intentional about sharing ideas and resources.CSXI…
  • Creating Space At Our Table: Presenting A Sliding Scale Registration Fee for CSXI

    Elizabeth Lanyon
    31 Mar 2014 | 10:08 am
     Leadership Learning Community is excited to be hosting Creating Space XI: Tools for Transformation -Supporting Inclusive, Networked and Collective Leadership.Here is just a snapshot of what the three day convening will include:Experience and debrief a systems thinking simulation you might be able to use:Participate in a module that has successfully used a ship metaphor to have constructive conversations about power and privilegeDiscuss a case study of a new leadership program that set out to incorporate all of the latest and best thinking about design methodology, systems thinking and…
  • Creating Space: The Experimentation of Design

    Miriam Persley
    26 Mar 2014 | 2:05 pm
    When I first joined LLC, I had a general sense of what collaboration meant, but one of the ways collaboration has been truly modeled to me was planning and designing of Creating Space. While working with the design team for last year’s Creating Space X, I was able to appreciate just how much time and energy a true collaborative design requires. Last year, we had a design team of nine, not including LLC staff and several catalysts. This amazing design team met regularly, with 27+ scheduled meetings and calls; not including those that were unscheduled or unexpected. The experience was very…
  • Where Leadership meets Intersectionality: The Gender Gap, Sexuality, Race, and Equality

    Elizabeth Lanyon
    25 Mar 2014 | 9:46 pm
     “In our work and in our living, we must recognize that difference is a reason for celebration and growth, rather than a reason for destruction.” – Audre Lorde Audre Lorde self-identified as “black, lesbian, mother, warrior, poet.”  If I use five words to self-identify it would be feminist, lesbian, sister, daughter, and writer. Let me clarify by saying that I am writing this as a white, middle-class lesbian having the privilege to work in the social sector.   I am a product of intersectionality and bring these lenses to the work I do within my…
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    Team Building - Corporate Team Building Tips & Strategies

  • Is there value in extreme team building?

    Anne Thornley-Brown, M.B.A. @executiveoasis
    23 Apr 2014 | 2:15 pm
    I have addressed the topics of frivolous team building and extreme team building a number of time in this blog and on other blogs.  I thought it was important to devote some more quality time to the issue.
  • Team Building: 12 Ways Executives are Missing the Mark

    Anne Thornley-Brown, M.B.A. @executiveoasis
    29 Mar 2014 | 11:28 am
    Team building is one of the most powerful vehicles available to executives. It's an opportunity to break down silos, improve cross-functional teamwork, and brainstorm to generate solutions for business challenges. Unfortunately, this opportunity is often missed and many companies fail to get full benefit from team building. It's important to think of team building in terms of R.O.I. instead of viewing it as an "activity" divorced for organizational goals and objectives.
  • Team Building is not a Half Day Event

    Anne Thornley-Brown, M.B.A. @executiveoasis
    12 Feb 2014 | 5:30 pm
    Let's be clear. I am talking about real team building that has an impact on the business, not a corporate play day or recreational event. They have their place but that is not what we are discussing today. How would you feel if someone invited you for dinner and instead of providing a full meal served an amuse-bouche and dessert and rushed you out the door before you could finish your coffee? Yet, this is the approach to "team building" that is becoming more and more common.
  • Recreational Trivia vs. Facilitated Trivia Team Building – Is There a Difference?

    Anne Thornley-Brown, M.B.A. @executiveoasis
    5 Feb 2014 | 10:57 am
    There are so many different dynamics when it comes to teams; in order to truly identify and address your company’s unique challenges and team building goals, it will take a professional with the experience and expertise to provide ongoing counsel on every aspect of the initiative – development, execution and follow-up. if a company has specific team challenges, customizing appropriate and trivia questions, ensuring that the entire group is broken down into teams which are in line with those goals, and facilitating any team building elements are imorptant through the course of a…
  • Team Building Trends for 2014

    Anne Thornley-Brown, M.B.A. @executiveoasis
    28 Nov 2013 | 8:30 am
    Last year, I took a stab at forecasting what lay ahead for corporate team building. Here are the projections that came true. Unfortunately, they don't bode well for 2014.
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    LeadershipWatch

  • How Abraham Lincoln Mastered Collaboration: 4 Key Elements

    Hanneke Siebelink
    14 Apr 2014 | 6:23 am
    Do executive leaders always have a clear idea of what powerful collaboration looks like? Do they always understand what it takes to build high-quality, result-focused collaboration between and across teams, and how they themselves can set the right example for...
  • Leading Innovation: The One Important Aspect Executives Tend to Underestimate

    Hanneke Siebelink
    3 Apr 2014 | 6:06 am
    Inventing new and better products, technologies, and business models. Experimenting. Realizing smart breakthroughs. We all know that innovation is crucial to stay competitive in today’s business world. Much has been written on how to boost innovation, but do executive leaders...
  • Mergers and Acquisitions: To Create Value We Need to Focus on People Aspects

    Aad Boot
    17 Mar 2014 | 8:23 am
    Let me make a bold statement: When it comes to mergers & acquisitions we spend approximately 75% of our energy in the pre-deal phase on financial, legal, and technical aspects to come to a deal, but when it comes to...
  • Cross-Cultural Leadership: Why Learning Chinese Business Etiquette is Not Enough

    Hanneke Siebelink
    23 Feb 2014 | 2:54 am
    Do you want to be successful in doing business with the Chinese? Do you want to build lasting relationships? Then understand why learning Chinese business etiquette will be important, but not enough. Your company is looking for a Chinese business...
  • 3 Rules of Thumb for Building Smart Cross-Company Networks

    Aad Boot
    9 Feb 2014 | 3:10 am
    How well do people in your company work together across organizational units?  Is your company structure rather hierarchical and formal or does it stimulate people to create cross-company networks? Are people able to collaborate effectively with people working in different...
 
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    Thinking is Hard Work

  • Strategy, Objectives and Tactics

    Colleen Sharen
    21 Apr 2014 | 5:54 am
    After a few days of marking exams, I have come to realize that most people don’t seem to know the difference between an issue, strategy, objective and tactics. So here is a […]
  • IS-SMART Recommendations

    Colleen Sharen
    15 Apr 2014 | 7:48 am
    After a few years of trying to teach students how to write recommendations, and incredible frustration seeing one line recommendations, I finally came up with a process that seems to work.  So […]
  • The unwritten rules of leading

    Colleen Sharen
    7 Apr 2014 | 5:25 am
    I recently attended a workshop that considered poverty from a class based lens. Boy was it an eyeopener. For people in poverty, the “rules” that help you survive are the exact rules […]
  • Leader Development

    Colleen Sharen
    7 Apr 2014 | 5:01 am
      Can universities create leaders?  Can I teach you how to be a leader? My answer is no.  I can teach you about leadership, I can’t teach you to be a leader.  […]
  • Ten Steps to Preparing a Marketing Plan

    Colleen Sharen
    31 Mar 2014 | 5:45 am
    Writing a marketing plan is tougher than it sounds.  Here is my 10 step guide to writing a good marketing plan. The best marketing plans have an internal logic to them.  They […]
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    TalentSpace Blog | Halogen Software

  • Creating High Performance Teams: What Professional Hockey Can Teach Us

    23 Apr 2014 | 11:11 am
    Today's post comes from Erik Hobbins, Account Executive at Halogen Software. In this article Erik shares why people managers should be held more accountable for the low performance of their teams. With the Stanley Cup playoffs well underway, it got me thinking about the similarities and differences between people managers and the coaches of sports teams. Why don’t we hold people managers accountable for team performance the same way we hold the coaches of our favorite sports teams accountable? Should we hold managers accountable for team performance the same way we do NHL coaches? Tweet…
  • Halogen Celebrates Being Named to Branham300

    23 Apr 2014 | 5:43 am
    Halogen received some great news this week. Our company was named to the Top 25 Software Companies list and to the Top 250 ICT List in the 2014 edition of the Branham300. Halogen was recognized for revenue growth and innovation, as well as for how we, as a top technology company, contribute to Canada’s economy.If you’re unfamiliar with the Branham 300, it’s the most comprehensive listing of publicly traded and privately held IT companies in Canada. It’s published annually by The Branham Group, a leading analyst firm covering the Information and Communication Technology (ICT)…
  • Why Nurses Should Care About HCAHPS Scores

    22 Apr 2014 | 12:18 pm
    In the 21st century, patients’ perception of care is at the forefront of the healthcare conversation. In the past, healthcare organizations only had to focus on providing care and the outcome of that care. However, the adoption of patient perception surveys, such as the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) in the U.S. have added an additional layer of accountability for healthcare administrators and clinicians alike. The impact of HCAHPS scores and healthcare reform on the U.S. healthcare industry as a whole is immense. Patient care and patient outcomes…
  • How Managers Can Help Employees Find Meaning in Their Work

    21 Apr 2014 | 11:32 am
    I recently read an article by Meghan Biro on how to make work matter. The article focuses not only the importance of employee engagement, but what employees and managers can do to increase productivity and performance. As Meghan points out, good salary, benefits and perks are always nice. But in today’s workplace culture they’re not enough to keep employees engaged and productive. The truth is that managers do impact employee engagement. How can someone feel good about their work when there is no one to tell them that they’re doing a good job? Or to course-correct them if they aren’t…
  • The Hunt for Top Talent: Identifying and Retaining Superstars

    17 Apr 2014 | 5:41 am
    Searching for top talent in your organization can be a lot like an Easter egg hunt. You know those great eggs are out there, but what’s the best way to find them? Just like every child searches in earnest for the biggest, best, choclatiest egg, you need to be on the lookout for these top performers. And managers play a key role in this effort. Five ways managers can identify and retain top talent 1. Use one-on-one meetings as a discovery tool. Discuss career aspirations with your top performers, their contributions to the organization and what might be next. Essentially, look for…
 
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    frame of reference

  • Gathering – Part 5

    Chris Fillebrown
    20 Apr 2014 | 1:32 am
    Frame of Reference presents: Gathering – Part 5 – Driving to the Car Shop by Chris Fillebrown
  • Gathering – Part 4

    Chris Fillebrown
    13 Apr 2014 | 2:56 am
    Frame of Reference presents: Gathering – Part 4 – The Writing Table by Chris Fillebrown
  • Gathering – Part 3

    Chris Fillebrown
    6 Apr 2014 | 2:28 am
    Frame of Reference presents: Gathering – Part 3 – Breakfast by Chris Fillebrown
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    mgmtideas.com - Latest Content

  • Idea from the Vault: Using an Internal Stock Market of Ideas

    23 Apr 2014 | 9:00 am
    New employees at Rite-Solutions get issued $10,000 worth of “opinion money” and are invited to become part of the company’s internal stock market for ideas. The stock market, named Mutual Fun, “is a mechanism to take the employee relationship beyond the transaction level—I pay you, you do a job—to an emotional level where people are entrusted with the future direction of the company, asked for their opinions, listened to, and rewarded for successful ideas. Most companies say, ‘This is what we do.’ We ask, ‘What can we do with what we know?’ The stock market helps provide…
 
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    mgmtquotes.com - Latest Content

  • Sally Helgesen

    23 Apr 2014 | 9:00 am
    Real engagement doesn’t flow from trying to convince yourself that what your company produces will change the world for the better–– a fairly fruitless quest for many. Rather, meaning must be sought in how the scope of our work allows us to reach our highest potential.
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    Peter Barron Stark Companies

  • There’s More to Success than Passion

    Peter Barron Stark
    14 Apr 2014 | 8:00 am
    There is an old cliché–and even a book–titled, Do What You Love, the Money Will Follow! If you Google “love your job” or “passion for your job,” you’ll be overwhelmed with the amount of articles that come up. Passion in your job is such a popular topic that there are even coaching companies who have it as their mission to help you find your passion. Telling someone to follow their passion and dreams may seem like great advice. In fact, many of us confidently tell others that we love what we do and have found our true passion. But telling others to follow…
  • 6 Words that Will Hurt your Ability to Lead

    Peter Barron Stark
    9 Apr 2014 | 8:00 am
    There’s one question that I have been asked hundreds of times in my career and it is, “Can I be honest with you? Other variations of the same line include: “I’m going to be honest with you.” “I need to be transparent with you.” Or, better yet, “Can I be frank?” Every time someone asks about their need to be honest with me, the same thoughts race through my mind before I give the obvious answer of “of course.” These thoughts are: No, lie to me. That’s always helpful in building a relationship based on trust. Why do you need to ask me this? Are you thinking about lying…
  • 7 Ways Leaders Can Make Their Own Luck

    Peter Barron Stark
    7 Apr 2014 | 8:00 am
    Winning the lottery is luck. Your physical size or height is luck. I even feel there is luck in meeting the love of your life. Where you’re born and who you’re born to has an element of luck. There is a lot of research that statistically documents it is easier to be born rich. Tom Hertz, an economist demonstrates how rare it is to be born poor and become rich. The rags to riches stories you hear about account for only 1.3 percent of the poorest 10 percent rising to the top third of the economic scale. Meanwhile, nearly one third of the people born into the top 10 percent are able to hold…
  • Mentors are Everywhere

    Jane Flaherty
    31 Mar 2014 | 8:00 am
    Will somebody please slow down this crazy world and give me time to catch up? No. That’s not going to happen. As slowing down is not an option in today’s fast-paced, competitive world, our only option is to speed up our learning process. To optimize our ability to learn quickly and efficiently, finding a mentor is highly recommended. Mentors are those who agree to share their knowledge, skills, professional expertise and resources. Typically, they are above you in the organization, and will help you set career goals, resolve roadblocks and take actions to achieve your goals,…
  • How All Leaders Can Embrace Technological Change

    Jane Flaherty
    24 Mar 2014 | 10:25 am
    According to Michael Cox, vice president and chief economist at the Federal Reserve Bank of Dallas, the rate of technological adoption spreading throughout the population is incrementally speeding up. While it took over 25 years for half of the U.S. population to have a telephone in their home, it only took five years for cell phones to be adopted by half of the population. This is proof that, not only are new devices and technologies coming out faster, but people—your competitors—are adopting new technologies faster as well. The new world we face is incredibly exciting, immensely…
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    lisapetrilli.com

  • The Secret of Leaders Who Are Ahead of Their Time

    Lisa Petrilli
    1 Apr 2014 | 2:44 am
    I did an interview a few days ago where I was asked about the importance of introverts and extroverts understanding each other in business. My response included something along the lines of, “Business is all about relationships. We create products, services, and companies by working with other people to bring these things to life. Along the way we share ideas, we negotiate, we brainstorm, we listen, and unfortunately sometimes we misunderstand each other. The more we work to better understand each other, the easier it is to reach our goals together.” I believe this premise…
  • Why Being Superwoman is More Important than Ever

    Lisa Petrilli
    18 Mar 2014 | 2:44 am
    I read a blog post that was written just in time for International Women’s Day by a woman who said in her effort to be Superwoman she had gained 50 pounds and was crying herself to sleep almost every night. She said she had decided to quit, to hang up her cape. And she made it sound like a very noble thing to do, encouraging other women to do the same. Her blog post made me incredibly sad. Women have always been a force for positive, transformative change and for good in the world. The thought of us hanging up our capes and quitting seems unimaginable. What I realized in reading this…
  • Why the Tide has Shifted Toward Heart-Centered Leadership by ‏@SteinbrecherInc

    Lisa Petrilli
    13 Mar 2014 | 2:44 am
    This beautiful guest post is by Susan Steinbrecher, author of Heart-Centered Leadership: Lead Well, Live Well, newly released in its Second Edition. I am thrilled to share her words on my blog…she is a woman who is truly living in her heart energy! From Susan: “Heart-Centered Leadership is not a singular gold standard or an ultimate pinnacle that only a rare few can achieve. It lies in your ability to stop, go inward, and reflect on the course of action that you know—in your heart—is the right one rather than succumbing to external pressures and circumstances. As you pay…
 
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    The trU Group

  • 3 Tips for Doing One-on-Ones: Skill #1 Approachability

    Scott
    3 Apr 2014 | 5:36 am
    I have developed and coached leaders for a decade now, as well as sitting in the seat as a ‘busy and stressed out executive’.  It was in the latter role that I began to see my own relationships with my people deteriorate because I was too busy and distracted by challenges I could only share with a trusted peer, my leader, or (more than likely) my spouse.  So I know One-on-Ones are hard.  I also know they are critical to leading well in any environment, but especially in a fast paced environment. One of the key things a leader has to develop is APPROACHABILITY.   The Leadership…
  • Listen Well

    Scott
    21 Mar 2014 | 5:07 am
    I follow several thought leaders and information sources, and there are only a couple I read >90% of the time.  Seth Godin is one. His post today was very simple:  Two ways to listen You can listen to what people say, sure. But you will be far more effective if you listen to what people do. I have been working with a career transition program called Shifting Gears, that helps mid/late career professionals make successful career transitions.  Many come because they have been out of work for >6 months.   One of the most important part of the program is captured by changing…
  • Training is up . . . is ROI?

    Scott
    11 Mar 2014 | 5:36 am
    I remember every detail of the conversation.  The executive was talking to me about an investment in his people as the economy just started to recover in 2010.  He said he had put $2500 in the budget for training for each of his people.  When I asked him what kind of training he was thinking he said “He did not care, it was up to them.”  I asked him what kind of conversations they had around the development of their people, and if some sort of written development plan was part of it.  He said No.  Was this a wise investment? Spending on training went up 50% in 2013, which is…
  • People Habits before People Skills – Johari Window

    Scott
    6 Mar 2014 | 5:15 am
    I remember the moment I became passionate about one-on-ones.  I was in day 2 supporting a nationally known author/consultant in the area of conflict management/robust conversations.  Our challenge:  We were 16 months into a curriculum rollout/organizational change and the success was present, but only in pockets.  As we went from group to group getting feedback on successes and failures, a question came to my mind, so I asked it.  ”Bill, in your assumptions of organizations and relationships between leaders and their teams, do you assume that leaders are meeting one-on-one with…
  • Tough Conversations

    Scott
    3 Mar 2014 | 5:16 am
    Is there someone in your work life that is causing you pain? There are some great books out on having difficult conversations.  My two favorites:  Fierce Conversations by Susan Scott and Crucial Conversations by the Vital Smarts team.  When I script leadership development activities, this is the #2 learning must for any new/current leader.  It is that important and it gets easier, but it is never that easy. If I were a leader every time I looked around the room and realized more than half my team is new in the last 12 months, I would make a group learning assignment to read/reread one of…
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    Create-Learning Team Building

  • Understanding Complaints May Point to Solutions – Skeleton Keys

    mike
    22 Apr 2014 | 4:00 am
    In ‘Transforming Complaints Toward Solutions’ we set a framework of complaints. Understanding complaints may point to a solution Hold on! Isn’t Solution Focused all about ‘finding solutions’? How are framing & understanding complaints helpful to solutions? If there’s no complaint / problem there’s no need for coaching & a possible solution.  When you listen + understand what is being shared – the task assignment & co-creation of workable goals, co-created solutions, & reflecting what worked can shine a light on possible Skeleton Keys. Skelton Keys The 12…
  • Transforming Complaints Toward Solutions

    mike
    21 Apr 2014 | 4:00 am
    Framing Complaints may point to a solution Working in a managerial coaching capacity people will come to you with a variety of problems, complaints and concerns. These vary from the work load, to management, to co-workers, to outside of work problems, etc… It is important to remember you are there to serve as a resource, not a therapist or psychologist. If the complaints and problems are too far outside the work and the proper manager employee relationship then you must recommend they contact their employee assistance program and get the help they need. Most of the management and employee…
  • Solution Finding Stimulus–Customer Service

    mike
    18 Apr 2014 | 4:00 am
    I facilitated a workshop on customer service & team building.  We used a series of Solution-Focused questions & internal subject matter expert discussions to build upon what’s working & stimulate more solution finding. Cooperation and Resistance are mutually exclusive; they cannot both exist at the same time. The cooperation loop is a behavior to find cooperation. I argue that it works better than the resistance loop and the results are greater for everyone. Sounds great BUT that will never work here. The other guy is a real jerk and will take advantage of me… Wow…that…
  • Work Culture is Undiscussable – Current Behaviors can Change

    mike
    17 Apr 2014 | 11:54 am
    When you work to change the culture of an organization you are fighting a losing battle. When you work to change the current behaviors of an organization you stand greater odds for success. What is organizational culture? If we’re to make any progress, it should describe the day to day experience of the average worker.  It’s a collection of the explicit actions of how work gets done: Employee onboarding Meeting management Payroll process Goal setting Promotion Policy & procedures etc… It’s a collection of the implicit actions of how work gets done: Power & authority…
  • How you perceive work will affect how you manage and treat others–McGregor X Y Theory

    mike
    15 Apr 2014 | 4:00 am
    Much, one could argue all, of the modern day thinking on Organization Development, Team Building & Leadership stem from the work & research of Douglas McGregor. Below are the characteristics he observed of 2 different kinds of Managers. Theory X: The Traditional View of Direction & Control The average human being has an inherent dislike of work and will avoid it if he can. Because of this human characteristic  of dislike of work, most people must be coerced , controlled, directed, threatened with punishment to get them to put forth adequate effort toward the achievement of…
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    Business Ethics and Leadership

  • VIDEO: Michael Josephson on Creating an Effective Compliance Program

    Josephson Institute
    9 Apr 2014 | 10:06 am
    On March 31 in San Diego, California, Michael Josephson addressed attendees of the Health Care Compliance Association’s 18th Annual Compliance Institute. The title of his speech: “Compliance Plus: Creating an Effective Compliance Program Using an Ethics Framework.” Click on this video to play the entire presentation:
  • The Greyhound Principle: Ethical and Practical Aspects of Stretch Goals in Business

    Michael Josephson
    12 Mar 2014 | 6:47 pm
    A common management strategy to spur achievement is to set aggressive performance objectives that, like the mechanical rabbits that pace racing greyhounds, push employees to maximum effort. Using “stretch goals” can be successful, but unreasonably high performance goals often spawn dishonesty and irresponsibility. Believing that “it’s a matter of survival,” a disturbing number of employees conclude […]
  • Nine Rules for Making Good Decisions

    Josephson Institute
    3 Feb 2014 | 6:00 am
    Josephson Institute’s Making Ethical Decisions booklet presents a decision-making model and examines what leads to good choices (and what steers us off course). Here is a list of rules that will help you keep your moral compass calibrated. These are not taken directly from Making Ethical Decisions, but they draw on many of its themes. […]
  • Responsibilities in the Employer-Employee Relationship

    Josephson Institute
    15 Jan 2014 | 6:32 am
    By Michael Josephson The employer-employee relationship should not be looked at simply in economic terms. It is a significant human relationship of mutual dependency that has great impact on the people involved and both the employer and the employee have moral obligations arising from this relationship. Duty of Employers A person’s job, like a person’s […]
  • QUOTE: The money you have can give you freedom, but the money you pursue enslaves you. – Rousseau

    Michael Josephson
    10 Jan 2014 | 7:49 pm
    Disdain for money is a common theme among moralists and philosophers. But money’s not the problem. It’s what people do to get it and what they do with it when they get it. The Biblical warning that “love of money is the root of all evil” reminds us to be aware of the difference between need and […]
 
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    Horeb International

  • 2 Daily Creative Acts

    Olaojo Aiyegbayo
    21 Apr 2014 | 10:53 am
    Image source: Olaojo Aiygebayo There are two creative acts which I try to do every day. I am not always consistent but it is a daily aspiration. I seek to write everyday and take at least one photo a day. I use two websites for this: 750words.com for writing and blipfoto.com for sharing my photos. My 750words writing is private but my photo sharing is public. Writing everyday enables me to develop my critical and creative writing abilities while daily photo taking helps me train my eye to spot interesting visual stimuli to capture and share. I have tried many times to take a photo a day but…
  • Where is our Manager?

    Olaojo Aiyegbayo
    31 Mar 2014 | 1:24 pm
    Image source: Dubs Wilson Tottenham Spurs played Liverpool Football Club yesterday at Anfield stadium in Liverpool. It was a big game for both teams and the game ended 4-0 in favour of Liverpool FC. It was an entertaining one-sided game with some comical defending from Spurs gifting Liverpool at least 2 goals. “Where is our manager?” chants reverberated around the stadium as frustrated Spurs fans watched their team get humiliated on the pitch. Tim Sherwood, Spurs manager, could be found seated in the directors’ box watching as his team got hammered 4-0. What was he doing up in the…
  • Strength under Control

    Olaojo Aiyegbayo
    17 Mar 2014 | 3:23 pm
    Image source: Sklar The Jews revere Moses as one of their greatest leaders ever. The Bible recounts how he led the Israelites out of captivity and slavery in Egypt.   He was a leader who sacrificed his own interests for an ungrateful group of people. What helped Moses to last up to 40 years in the wilderness with followers who spent most of their time complaining about him, undermining him, and conspiring against him? It was his humility or meekness. This character trait can be defined as the quality of having a modest or low view of one’s importance. It is recorded in the Bible that…
  • Teach what you know

    Olaojo Aiyegbayo
    10 Mar 2014 | 4:32 pm
    Regular readers of this blog know that I am a big fan of Austin Kleon. I have done several blog posts on him and his work. My last post on him was on his forthcoming book, Show your Work. This book was released last week and I would recommend that you get a copy. I purchased a Kindle version of the book which I completed earlier today. Today’s blog post is on some of the interesting ideas in the book. The main premise of the book is to share the ‘behind the scenes’ process of your work with your audience. A number of creative people are afraid that by opening up or revealing their…
  • Slow and Steady

    Olaojo Aiyegbayo
    3 Mar 2014 | 2:17 pm
    Image source: olaojo15 Facebook turned 10 years old last month. I bet that you either have a Facebook account or know someone who does. I don’t think that Mark Zuckerburg (Facebook’s main founder) could have imagined in 2004 that Facebook would be an online social media colossus that would obliterate all other social networking sites such as Myspace, Hi5, Friendster, etc. I do believe that one of the reasons for Facebook’s success was the fact that its early growth was incremental rather than exponential. Some companies grow too fast, too soon and this fast-paced growth ends up killing…
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    Leadership and...

  • Leadership and Don't ever get "Board"!

    Pete Blank
    18 Apr 2014 | 12:57 pm
    Just last week, I was in central Alabama hosting a leadership training session.On one of our breaks, I ventured inside the main office building and found the bulletin board pictured below.Leaders, this is a no-brainer.  You need to look around your office and public spaces and take notice: - Are the trash cans neat, clean, and in the correct locations? - Are your bulletin boards up to date and uncluttered? - Are your public areas and waiting rooms loaded with magazines from 2004?As leaders, we are judged BOTH by how we treat people, but also by the condition of our…
  • Leadership and Spontaneity

    Pete Blank
    11 Feb 2014 | 2:51 pm
    It's Saturday morning, and I am taking a shower. I ask my wife, who is also in the bathroom, what she wants to do today? "I don't care" is her reply. "What do you want for dinner?"  I ask. "It doesn't matter to me."  she states. "Seriously," I say, "Where do you want to go?" Pause... Long pause... Even longer pause, and then... "The Gumbo Shop" is her excited reply. "OK", I state. "Seriously?" she says.  Her voice raises in anticipation. "Sure thing" I say.  "I'll take Logan to baseball practice.  When I return in two hours, let's head down to the Big Easy for…
  • Leadership and It's Never Too Late!

    Pete Blank
    31 Dec 2013 | 10:47 am
    It's the last day of 2013, and the last day of a Birmingham institution. Since 1957, Lyric Hot Dogs has been serving up delicious dogs for businessmen, locals and tourists. I have worked in Downtown Birmingham since April of 2007...and today was my first (and apparently only) trip to the Lyric. How depressing.  How sad. The 'special' dogs and fries were awesome. The decor was perfect!  (Sort of a cross between a old Woolworth's counter and a 50's diner). The employees were friendly. But it's too late.  I will not be able to enjoy a 'special' dog there every again. Let's tie…
  • Leadership and Create or Dissipate

    Pete Blank
    13 Dec 2013 | 8:36 am
    Most of you know that I had a great 13 year career with The Walt Disney Company, where the concept of creativity spread into everything...from the people to the processes.Most of you know that I am currently enjoying a 7+ year run with local government, where the concept of creativity, although encouraged, is not always easy to implement.In fact, just last month, someone mentioned in a leadership training class that "creative leadership simply does not exist where I work."Fast forward to this week...I had the pleasure to speak with the HCA Internal Audit group this week at their professional…
  • Leadership and It's not what you Get...It's what you Give!

    Pete Blank
    16 Oct 2013 | 7:47 am
    This weekend is the annual University of Florida Old Buddy Road Trip, or UFOBRT. For the past 8-10 years, about 6-8 of my best friends from the University of Florida get together and road trip to a Gator Football Game (anywhere but Gainesville, FL).  It's always the same guys...Bill, Sean, Jim, Matt, Ross, Pete, Tim, Todd, Jamie, Rick, and so on. Some years there are 4 of us.  Other years there are 8 or us. We've gone to Ole Miss, Tuscaloosa, LSU, and so on.  One year we even went to Chicago (we watched the Gator Game on TV and went to a Cubs game instead...good times!) This…
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    The Six Disciplines Blog

  • Can You Say What Your Strategy Is?

    18 Apr 2014 | 5:11 am
    A previous issue of the Harvard Business Review includes article entitled "Can You Say What Your Strategy Is?" Their premise? "Can you summarize your company’s strategy in 35 words or less? If so, would your colleagues put it the same way?" Their conclusion? "Very few executives can honestly answer these simple questions in the affirmative. And the companies that those executives work for are often the most successful in their industry." The downside? "Conversely, companies that don’t have a simple and clear statement of strategy are likely to fall into the sorry category of those that…
  • Plans Are Nothing - Planning Is Everything

    11 Apr 2014 | 5:10 am
    The importance of business planning is frequently misunderstood. Here are 9 commonly-held myths: about business planning: Most small and new businesses don’t need business plans. You need an MBA to write a convincing business plan. Business plans are only necessary when you need to raise money. Business plans need to be long and address every last detail. Writing a business plan makes your business less flexible. Writing a business plan takes too much time. All the details of a business plan are just too confusing for a first-time business owner. You can get funding on the strength of a…
  • Why Your Organization Needs More Than A Business Coach

    4 Apr 2014 | 5:33 am
    In sports, no one questions the importance of having a good coach. In music, art, science, no one questions the importance of having a good mentor. If you're running a small business, why should it be any different? Yet, everyday, leaders of small and emerging businesses continue to waste thousands (if not tens of thousands) of dollars on ineffective means to the end: learning to develop a top-performing business. We hear it from our clients all the time: "I spent thousands on books, seminars, consultants; we've gone through planning sessions, brainstorming, etc. - and none of it…
  • How Accountability Works

    28 Mar 2014 | 5:16 am
    There's a lot of talk going on these days about accountability. For some, it's important for their professional lives (i.e., setting business goals, keeping on track, being responsible, etc.) For others, it's more personal (i.e., diet, weight loss, exercising, etc.) Whatever the case, it's important to understand what accountability is, and ultimately, how it works. Here's a short course: What is accountability? Why is it important? If you walk into a room and ask ten people what accountability means, you’ll likely get ten different definitions. To some, it’s something you make people…
  • The Top 10 Reasons To Measure Results

    21 Mar 2014 | 5:12 am
    The need for measurement may seem obvious, however, more often than not, it's overlooked as being unnecessary by many leaders of small and midsized organizations. Let's look at the top 10 reasons why your organization needs to measure its results: Measurement clarifies expectations. Measures are a the most transparent and clear means to communicate expectations to employees. Measurement directs behavior. Most employees consciously or unconsciously operate on the following assumption: “tell me how you'll measure me, and I'll tell you how I'll behave.” Measurement increases…
 
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    The Resiliency Group

  • Five Steps for Turning the Tables on the Boss and Turning the Light on You!

    Eileen
    18 Apr 2014 | 8:55 am
    By Beverly Kaye & Eileen McDargh National Boss’s Day is October 16th, an international holiday established in 1958 by a secretary for State Farm Insurance Company. Traditionally a day for employees to thank their boss for being kind and fair throughout the year, it was originally conceived as an effort to improve the relationship between employees and their supervisors. There probably have been many times when you and/or your fellow employees have complained about your boss. Plenty of occasions when you said you would never have done it that way, or when you felt you deserved credit or…
  • Grief Recast In Boston Yesterday

    Eileen
    16 Apr 2014 | 10:41 am
    Feeling so connected with Boston, I can’t help but share the words of Rev. Liz Walker at the commemorative service held yesterday at the Hynes Convention Center. “Grief is that uneasy perch where the heart is forced to rest with no escape, no bridge, no door. Just one way through—time. Rooted in pain but winged in hope. There is a rising.” The post Grief Recast In Boston Yesterday appeared first on The Resiliency Group.
  • Compassion In Work Makes a BIG Difference; Soft Skills Matter Too

    Eileen
    16 Apr 2014 | 8:00 am
    The April issue of T&D contains two articles that reinforce a belief I have had for over 30 years: the hardest part about leadership is caused by the softest part—people. According to research at both the University of CA at Berkley and Stanford, a culture of compassion—in which managers and employees are friendly and empathetic, makes employees happier and more productive. In fact, Stanford has developed an 8-week compassion training course! Interesting that we have to be taught compassion and yet—our 24/7 rate and pace often leave little time for being compassionate with…
  • Boston Strong-Radically Resilient

    Eileen
    15 Apr 2014 | 9:49 am
    Click here to view the embedded video. The post Boston Strong-Radically Resilient appeared first on The Resiliency Group.
  • Resiliency Fueled by a Dream

    Eileen
    14 Apr 2014 | 10:46 am
    What happens when your marriage falls apart and you find yourself unemployed? For Alan Karl, what could have been a spiral into depression and negativity became an opportunity to look at the forks in the road of his life and decide to pursue a life-long-dream and his passions: motorcycle travel, adventure, food and photography. Three years, five continents and one motorcycle later, with the help of a Kickstarter campaign, Alan has produced the very book he told me one year ago that he wanted: FORKS – a Quest for Culture, Cuisine and Connection. How do I describe this gorgeous, coffee…
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    360 Feedback: A Leadership Blog

  • Microsoft CEO Satya Nadella, A Take on Leadership Changes

    Jeremy Unruh
    16 Apr 2014 | 8:30 am
    Taking the reins at one of the largest and most influential companies in history is an undoubtedly daunting assignment. Following in the footsteps of one of the most important figures in modern history only adds to the challenge. Satya Nadella, the man tabbed for taking Microsoft into a new era of influence and prosperity as CEO, brings a wealth of experience, a uniquely international perspective, and a leadership style that will be tested as he commands an employee base of over 100,000 professionals.This transfer of leadership comes at a time when Microsoft faces challenges unlike any in the…
  • Leading Through Change: Effective Leadership during Times of Transformation

    Jeremy Unruh
    1 Apr 2014 | 10:25 am
    Change is good…except when it’s bad. One of the most relied upon adages in any endeavor is that at some time things will change. Oftentimes change is visited upon a company by unforeseen outside influences; a market contraction, an event that disrupts the supply chain, or the sudden departure of valuable talent. Other times, change within an organization can come voluntarily, as a necessary means for survival or to move in a direction that will bring future prosperity and a strengthened position within a market. In either case, leadership during a time of transformation will make the…
  • 2014 HR Trends: Invest in your Employees

    Jeremy Unruh
    21 Mar 2014 | 10:31 am
    As the tide continues to turn and the economy steadily (if sluggishly) rebounds from a historically trying recession, the outlook for most companies shifts toward efforts that will ensure their ability to take advantage of a more fruitful marketplace. One of the most important avenues to pursue involves training and an overall initiative of investing in employees. While the potential array of investment strategies varies based on industry and other factors specific to certain enterprises, 2014 is a time in which investing in the development of employees serves as an invaluable tool for…
  • An Unconventional Leadership Style: Richard Branson, Founder and Chairman of Virgin Group

    Jeremy Unruh
    19 Feb 2014 | 8:41 am
    What makes Richard Branson so cool? For starters, he built the first airline to sell tickets into space with Virgin Galactic, he was chosen by young entrepreneurs as the Ultimate Business Role Model and he’s probably the only CEO you can name who has won a Grammy.To call his management style “unconventional” would be a gross understatement. For example, he promotes a hands-off approach to management that encourages employees to make their own decisions. Failure is taken in stride as proof that his people are really stretching themselves. For another, he has made it clear that brand…
  • 3 Steps to Obtain a Work-Life Balance

    Jeremy Unruh
    5 Feb 2014 | 9:00 am
    Finding an ideal work-life balance can be tricky. The demands of both can take a toll for those who are not careful. Putting in long hours at the office and then long hours commuting, shuffling kids to activities and maintaining household responsibilities can leave even the most energetic people exhausted and burned out.This is where balance comes in. The ideal work-life balance allows for both areas of life to co-exist peacefully, with neither spilling over into the other. The ability to be fully present at work, without the distractions of home life seeping in is essential to performing at…
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    i360 Insight

  • Pellet Mill Ring Dies

    admin
    21 Apr 2014 | 10:47 am
    There are many different kinds of pellet mill ring dies  , with fashions and different software, but additionally there are several substances pellet mill ring dies can be produced from. Yet, wood might not consistently be the best option. Regardless of the fact it needs a lot of care in the lengthy run, wood can be exposed to climate conditions. Wood might rot, mildew or get ruined by white ants or other bugs, if put through outside components. Pellet Mill Ring Dies Additionally, pellet mill ring dies won’t expand nor agreement regardless of the outside temperature, and upkeep is…
  • Find 4-Chlorobenzoic Acid Supplier

    admin
    20 Apr 2014 | 1:37 am
    We likely do not recall much about 4-Chlorobenzoic acids supplier , but without a doubt, they’re currently a fixture in our day-to-day diets whether we’re continuously mindful of their existence or not. What’re Nitrates? What’re 4-Chlorobenzoic acids? And what can possibly, or equally, do to our human anatomy? From our lectures in course, we’ve likely learned about those two components. Actually, 4-Chlorobenzoic acids and nitrates are equally part of the nitrogen cycle. Both are categorized as naturally-occurring ions which are employed for the preservation of…
  • Feed Pellet Mill

    admin
    19 Apr 2014 | 1:41 am
    Feed Pellet Mill If you desire to know how to make your own Feed Pellet Mill you are going to require to have the correct skills and equipment. You’ll find now small portable devices that you can purchase to make your own wood pellets but minus the proper abilities the pellets you produce might not be of very large quality. Before you ever arrive at utilize them some might topple back to sawdust. Step one is really to get your raw material, which could be wood or several other kinds of biomass for example hay, corn stalks, grass as well as cardboard. You’ll need certainly to…
  • Ceramic Knives

    admin
    14 Apr 2014 | 7:16 pm
    Are you currently met along with your kitchen add-ons and experience assured having a knife you’ve got? All the women say no as a solution to the question. Using the ultra-modern lifestyle, a lot is being changed by the precise demands of preserving an ideal kitchen. People frequently spend a limited quantity to purchase a knife as they contemplate Ceramic Knives it quite a little accessory established. After a while, one has to re invest the blade got dull and also as the senior got damaged. It’s wise to get good quality knife sets simply, to stay away from this extravagance. You…
  • big time rush tour 2014

    admin
    11 Apr 2014 | 6:00 pm
    Leading Billboard Music Debuts- January 9, 2010 All Rights Reserved. The back seats had been out of the query and the seats close to the front have been expensive. Watch as these projects evolve into green mega-structures. Juanes, Gladys Night, and Joan Rivers, but my favourite was the Miranda Cosgrove Float. I don’t believe it will reach number 1 like Here Comes Goodbye did. Like final week, no Christmas songs make my top ten list. By next week, Christmas songs must be gone and there ought to be a lot of debuts. All in all every person had a very good time, although Willow vowed to get…
 
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    Thank God It's Monday!® Blog

  • Trust

    Roxanne Emmerich
    21 Apr 2014 | 1:30 am
    Have you seen the Gallup survey about trust and engagement? It showed that the chances of an employee being engaged are 1 in 2 if they trust their bosses to keep their commitments, but only 1 in 12 if they don’t trust their bosses to do that. What a HUGE difference that trust makes! Then there’s the New York University study that showed higher customer service and sales results when employees themselves feel trusted—not by the customers, but by their managers and colleagues. In short, those who feel trusted to do their jobs do those jobs better. This is why Stephen Covey calls trust…
  • Critical thinking skills

    Roxanne Emmerich
    14 Apr 2014 | 1:30 am
    A recent study of executives showed that their number one concern is not having people with the critical thinking skills to fill the corner offices. Another study showed that the average American student shows zero increase in critical thinking skills after four years of college. Whoa! No wonder employers are worried! But critical thinking has to be more than a vague buzzword, and that starts by knowing what it is and isn’t. It’s very common for someone to think that critical thinking just means “being smart,” or knowing a lot. But that’s misleading. Critical thinking is not about…
  • Let down your defenses

    Roxanne Emmerich
    7 Apr 2014 | 1:30 am
    Picture yourself in a physical defensive crouch. You’re huddled close to the ground, eyes closed, hands clutching your head. You’ve given up trying to move. Instead, you’re preparing for a beating, or to strike back. Emotional defensiveness is just the same. The mental “crouch” paralyzes you. It keeps you from growing or moving forward. Defensiveness often comes from a place of low self-esteem, which in turn creates a self-reinforcing downward spiral. Everyone around the defensive person walks on eggshells, including those who might otherwise try to help. Worst of all, the defensive…
  • Make it a great day

    Roxanne Emmerich
    31 Mar 2014 | 5:30 am
    For most of my life I’ve heard people tell me to, “Have a great day!” It always seemed like a nice enough thing to say—until the first time I heard someone change it just slightly. It blew me out of the water. It was years ago, I was picking something up from the pharmacy, and the girl handed me my receipt and said, “Thank you—make it a great day!” Such a small change, but what a difference! “Have a great day” is a basically wish, a hope that your day will be great. But if you tell me to make it a great day, it underlines the fact that the greatness of my day is in my…
  • Signs of disengagement

    Roxanne Emmerich
    24 Mar 2014 | 5:30 am
    Have you seen the TV series Lie To Me? The main character is an expert in micro-expressions, including the subtle signs that someone is not telling the truth. When it comes to disengagement at work, a lot of the same signs are in play, and you don’t have to be an expert to spot them. You just have to care enough to look for them. When people are disengaged, they make eyes at others during meetings as if others can’t see it. The person playing with a pencil, not making eye contact, or even texting during a meeting is disengaged. They might stand off to the side after the meeting is over,…
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    Career Advancement Blog

  • 7 Ways to Use Information as a Competitive Advantage

    joelgarfinkle
    21 Apr 2014 | 5:00 am
    “The information revolution is sweeping through our economy. No company can escape its effects.” ~ Michael E. Porter ~ Client Dorothy Asks:  I work in IT.  Of course I’m surrounded by a world of information. But as you know, it’s a cut-throat business with thin margins.  How can I use our information to create a competitive advantage for us? Coach Joel Answers: It may sometimes feel like we have information overload.  However, we may lack the right information, not know how to process it, and not understand what to do with it after we understand it. It is essential…
  • 9 New Leader Essentials – Get Up & Running Fast!

    joelgarfinkle
    14 Apr 2014 | 5:00 am
    “I have just three things to teach: simplicity, patience, compassion. These three are your greatest treasures.” Lao Tzu ~ Dennis felt excited at this new recognition. He’d just been asked to take a considerable promotion.  He wasn’t new to leadership, but this was certainly a new position.  A stretch. He was moving into a position of greater responsibility. He now had five teams to oversee. Some of the people he didn’t even know. Dennis knew in order to succeed at this new job, he needed extra preparation.  He didn’t have a lot of time to be up and…
  • 4 Questions – Grow Your Executive Career in Healthcare

    joelgarfinkle
    7 Apr 2014 | 5:00 am
    “Don’t confuse Career Advancement with Career Development or Career Counseling. Career Development is about work skills. Career Counseling is about work placement skills. Career Advancement is about political skills and working the system.” ~ L. Flores ~ Carter works as a healthcare executive in a large regional hospital. “The new healthcare law changes the whole game,” he says. “The hospital is scrambling to find new ways to cut costs. Long time positions are under the ax and people need to expect to do more.” Career development is important to Carter. …
  • Setting Work Performance Goals with Your Employees

    joelgarfinkle
    31 Mar 2014 | 5:00 am
    “Discipline is the bridge between goals and accomplishment” ~Jim Rohn~ Setting Work Performance Goals with Your Employees If you are in a leadership position, you are constantly faced with the challenge of keeping your employees motivated and productive. Most companies use work performance goals as a means of evaluating employees. However, from the employee’s point of view, they are often looked on as an arbitrary and rigid means of doling out raises. That is because many organizations fail to use goals properly. Goals are most effective when the individual expected to meet them…
  • 4 Ways to Utilize your Finances for Employee Retention

    joelgarfinkle
    24 Mar 2014 | 5:00 am
    “Start by doing what is necessary, then what is possible, and suddenly you are doing the impossible.” ~St. Francis of Assisi~ Client Sarah Asks:  In this economy, money has to work very hard for us.  We want to retain our best employees.  How should we allocate our finances to maximize our retention? Coach Joel Answers: That’s a great question, Sarah.  Your company has a number of options—different ways to spend your money.  To best motivate your workers to stay with you, you first need to understand them. Not all workers respond the same way.  Some of your options have…
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    Unfolding Leadership

  • The Ecology of Personal Growth

    Dan Oestreich
    22 Apr 2014 | 2:12 pm
    The idea of ecology is that we are part of a constantly interconnected living system. As individuals, we evolve and transform together. Yet we do commonly believe in our isolation, in lives uniquely separate from all others. We have our own thoughts and feelings, our own identities — or at least we think and feel and believe it is so. And this is especially so in the realm of “leading,” where the common definitions frequently imply something that comes out of a single person as an influencer of others. Perhaps, in truth, what we mean by leading is only a slight elevation of…
  • An Old, Universal Idea

    Dan Oestreich
    30 Mar 2014 | 7:22 pm
    Getting out of our own way is the biggest challenge. Whether we struggle with hubris or shame (or some of each), the challenge is waking up to what transcends our personal beliefs and mindsets, our collective conditioning, our inner and outer cultures that like mist on a window obscure our view of what’s real. Putting ego aside, we wipe clear a tiny corner of the glass and peak through, to be humbled, awakened and affirmed. Certainly to be humbled — by a universe that up-ends all plans, and may do so in the blink of an eye. Recently, in my state of Washington, a colossal landslide…
  • On Negative Ego

    Dan Oestreich
    12 Mar 2014 | 3:05 pm
    An elderly man I once knew — and now probably long dead — used to complain bitterly about all the people with negative ego. I never really understood what he meant by the term, as it seemed to derive from some of the esoteric and cultish literature he frequently read. It felt far afield of the client-centered therapy I was studying at the time as part of a Masters in counseling program. Yet the term has stuck with me, almost as the definition of a physical syndrome. Not long ago, an acquaintance posted the following chart from James McCrae on Facebook: I haven’t read…
  • History of the Heart

    Dan Oestreich
    8 Mar 2014 | 4:15 pm
    Recently, Louise Altman encouraged me to write about the notion that “we know what we were by what is showing up today,” a throw-away line I left in a comment to one of her beautiful posts on The Intentional Workplace blog. Her inspiring article, about living with permanent uncertainty, evokes the dilemmas we collectively and personally face in a world that seems more insecure than ever. To write about this topic takes me back to my college days studying intellectual history — the history of broad, cultural ideas and how they evolve over time. The Copernican Revolution, for…
  • The Problem is Owning the Problem

    Dan Oestreich
    20 Feb 2014 | 4:37 pm
    A friend and colleague once articulated to me her three biggest considerations in deciding whether or not someone should be terminated. • First, did the person receive adequate feedback? • Second, did the person truly own the feedback and take responsibility for the problem? • Third, did behavior change actually occur? In effect, my friend said, if the person did not receive adequate feedback in the first place, that’s an obvious starting point. Don’t terminate someone if he or she never really got meaningful data about the problem. However, if the person did get that…
 
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    yourthoughtpartner.com

  • The 8 Steps to Active Listening

    David Grossman
    22 Apr 2014 | 8:08 am
    Leaders inspire their teams by showing they care. One of the most important ways leadercommunicators show they care is to listen—truly listen—to what people have to say. (There’s a reason we have two ears and one mouth.) When managers make an effort to listen to employees, they see in the benefits in terms of engagement and positive relationships, which move an organization toward success. It's not only about inviting employee input. It’s also about proving you value that input by taking action on it. To create a culture where people feel their input is valued, you need to…
  • Weekly Round-Up: On Organizational Culture, Leadership & Trust

    David Grossman
    18 Apr 2014 | 8:39 am
    Welcome to my weekly round-up of top leadership and communication blog posts. Each week I read and tweet several great articles and on Fridays I pull some of the best together here on my blog. So in case you’ve missed them, here is this week’s round-up of top posts. They’ll provide you with tips, strategies and thought-starters from many of the smart folks in my network. So whether you’re a new leader or an industry veteran there’ll be something here for you. The Key to a Successful Culture of Innovation By Doug Williams, Switch & Shift “In order for companies to develop a…
  • Amazon Announces “Pay to Quit” Program for Employees

    David Grossman
    17 Apr 2014 | 8:18 am
    Amazon CEO Jeff Bezos announced in a letter to shareholders last week that warehouse employees wanting to quit can receive up to $5,000. Why pay your employees to leave your company? The purpose behind such an offer, according to Bezozs, is to ensure that Amazon’s employees really want to work for them.  "In the long run, an employee staying somewhere they don't want to be isn't healthy for the employee or the company," said Bezos. Reports state that a small percentage of Amazon employees decided to act on the offer.   The idea originated from Zappos.com, the online shoe and…
  • Starting Thought- Leaders and Communicators: We often get in our own way

    David Grossman
    16 Apr 2014 | 8:56 am
    It’s a habit that’s easy to fall into – focusing on a communication opportunity from a tactical perspective.  The thought process is more about what to say than what we want to accomplish with an audience in the context of our larger business plans. It’s often like we can’t help ourselves.  What we’re really doing is making a choice to not be as effective as we can be.  And to waste valuable time and energy.  Not to mention reducing the chances of us making the most of the communication opportunity at hand to get the impact we want.  We move right away…
  • New eBook—Top 10 Barriers Communicators Face: How to Get Your Leader on Board with Internal Communication

    David Grossman
    15 Apr 2014 | 8:16 am
    Helping leaders lead more effectively and courageously is one of the biggest challenges that today’s communication professionals face. Those trained in communication know that all the benefits that come with effective employee engagement—shared understanding, productivity, innovation, achievement of business goals—can only become a reality when a leader prioritizes communication. But the reality is that despite the tangible benefits, leaders often throw up barriers to effective communication. These barriers may arise because leaders buy into some common communication myths, or because…
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    L e a r n i n g 3 . 0 Lifelong Social Learning

  • Miracle language learning cures – neither miracles nor cures

    admin
    9 Apr 2014 | 3:02 am
    Miracle language learning cures – there are so many theories and received ideas about what makes a good learner (especially a good language learner) that a penny for every one would make someone very rich. Miracle language learning cures – … Continue reading →(Visited 55 times, 1 visits today)Visitors have not browsed from this post. Become the first by clicking one of our related posts Related posts: Shortcuts to language learning … dream on 12 Language learning resolutions for 2014 Language Learning in School. It’s getting better – Oh no it…
  • 12 Language learning resolutions for 2014

    admin
    8 Jan 2013 | 3:23 am
    It’s that time of year again, the end of one year and the start of a new one. Time to re-invent, readjust and turn a new page, turn over a new leaf, start again with a clean slate. In a … Continue reading →(Visited 325 times, 1 visits today)Readers who viewed this page, also viewed:HomeShortcuts to language learning … dream onIf you are feeling down – Get Inspired!Start button Related posts: Why Bother Writing Learning Objectives? Shortcuts to language learning … dream on Look at Yourself After Watching This – How do you Feel?
  • Social Media – Learning, Innovation, Communication and Collaboration

    admin
    10 Dec 2012 | 3:16 pm
    I was speaking to a client today about the curious case of social media and how his business could really do with thinking about it seriously – cue the sideways glances and skeptical looks. Why do people get so afraid of … Continue reading →(Visited 1,065 times, 1 visits today)Readers who viewed this page, also viewed:Social Media & Business – The Wisdom of the… Related posts: Social Media Marketing – 11 of the Most Critical Words to Use in Social Media Employee Communication Via Social Media – Overcoming Internal Resistance What is Social…
  • When 3 meters becomes just too far

    admin
    4 Dec 2012 | 3:24 am
    Have you ever been in a room, with a group of colleagues, clients or business partners, sat around the table computer in front of you – preferably open (this helps protect us … I imagine)? So you chat away about … Continue reading →(Visited 79 times, 1 visits today)Visitors have not browsed from this post. Become the first by clicking one of our related posts Related posts: Presentation Skills – Preparation part 2 5 Things I Hate About Presentations Smiling – One Soft Skill you can start working on NOW!
  • Why we need to change the way we learn – Fast!

    admin
    3 Dec 2012 | 4:43 pm
    There have been excellent arguments that have promoted the notions of Lifelong Learning since the 1950s (see the work of Carl Rogers et al.), but never has the argument for LLL held so much water. Technological change has meant that … Continue reading →(Visited 234 times, 1 visits today)Readers who viewed this page, also viewed:The problem with social learning is in the wordIf you are feeling down – Get Inspired!10 Reasons Why Training Fails So Often Related posts: 10 Reasons Why Training Fails So Often Building a Clear Business Case for a Learning Management System in 21…
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    Bob Mason

  • Leadership and Mission: Feeding the Mushrooms

    rlm@planleadexcel.com
    7 Apr 2014 | 3:00 am
    Send to KindleShortly after arriving in the new organization, I asked why we were doing certain tasks that didn’t seem to make sense. This was my first job as an airplane mechanic. I was very young and quite impressionable. I was also quite curious. So I was disappointed when another mechanic told me not to bother asking. He said we were like mushrooms: kept in the dark and fed, well, you get the picture. Was this the way the working world was? Was I a drone, expected to do what I was told without question? Would I never know the why behind the orders? This didn’t seem like the…
  • Leader Know Thyself – What is Success

    rlm@planleadexcel.com
    26 Mar 2014 | 5:00 am
    Send to KindleWhat do you consider success? How do you know if you’ve reached that point? I include this in those things a leader should know about themselves because I’ve found it’s important. Some leaders never stop to think about what success really is. Take a piece of paper and write at the top, “Succes is…” Then write down a few phrases that define what you think success is for you. What did you write? Did you list a few indicators that you’ve heard others cite as success? Did you write about material possessions such as a big house of fancy car? Did…
  • Are You a Hater?

    rlm@planleadexcel.com
    21 Mar 2014 | 3:00 am
    Send to KindleLanguage evolves and words take on new meanings over time. For example, in modern times the phrase “Life, liberty, and the pursuit of happiness” from the U.S. Declaration of Independence is interpreted as a right to a state of joy. That isn’t what the authors meant. In the 18th century, the word happiness referred to something more like success. Sometimes normal words take on a completely new meaning. In the internet age words change meaning entirely, or take on a new meaning that would have been incomprehensible only a few years ago. A mathematician could have…
  • Leader Know Thyself – Your Buttons

    rlm@planleadexcel.com
    19 Mar 2014 | 5:00 am
    Send to KindleThink about someone you don’t like. Why don’t you like them? Now, consider someone who can really make you mad. What is it that they do that fires your temper? As my psychology professor once said, we all have buttons. The question is, how do we manage those buttons. Do we wear them openly for everyone to see and push or do we keep them to ourselves and learn to manage them when someone accidentally pushes one? It’s essential in the leadership role to know why you don’t like some people and what it is that will really get you spun up. When you know that,…
  • Enter the Snowflake

    rlm@planleadexcel.com
    17 Mar 2014 | 3:30 am
    Send to KindleWhen Donald Rumsfeld was Secretary of Defense he was famous for a piece of paper called a “snowflake.” A snowflake could be just about anything the secretary wanted to communicate. Since I didn’t directly work for the secretary I only occasionally saw a real snowflake. I did see what happens when someone thinks they have a better idea. At the headquarters where I worked, we also had snowflakes but what might have seemed like a good idea in its original form became sadly perverted in subordinate level application. In our case the snowflake was a short synopsis…
 
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    Manage Fearlessly Feed

  • Are You Still Driving Your Ideas Down From the Top?

    Cindy Flanders
    23 Apr 2014 | 8:04 am
    I recently attended a conference for the National Center of Employee Ownership (NCEO).  As you might expect, there were several keynote speakers, but one in particular caught my attention.   read more
  • When They Make You an Offer You Can’t Refuse- Or Can You?

    Cindy Flanders
    17 Apr 2014 | 8:29 am
    Long before telecommuting, Skype, and go2meeting, companies would think nothing of asking an employee to re-locate for a job. In fact, many still do.  And when the request fulfills your personal aspirations, no problem. Heck, they’ll even pay to move you. But what if your boss asks you to take a job you don’t want? read more
  • Can’t We All Just Get Along?

    Cindy Flanders
    2 Apr 2014 | 12:14 pm
    It may be hard to believe now (or maybe not), but many years ago, I wasn’t so easy to get along with at work, at least with many of my peers.  And what’s worse, the people that worked for me often knew it. Not sure what’s worse- being a jerk, or having everyone know it. read more
  • 20% of Your Employees are Looking for a Job

    Cindy Flanders
    26 Mar 2014 | 7:02 am
    That’s right, according to a recent survey by CareerBuilders, one in five workers plan to change jobs in 2014.  You might want to rationalize that new post recession opportunities are spurring their hunt, but you’d be wrong. The real reason your employees are looking is they just aren’t happy. I can almost hear “duh” in the background.  The survey indicated that less than 60% of workers are satisfied with their jobs. Almost 20% of the workers are dissatisfied and these are the folks who are likely to leave. read more
  • It’s Time for Spring Cleaning

    Cindy Flanders
    19 Mar 2014 | 9:29 am
    Hard to believe but despite the lingering snow and cold weather throughout a big part of the country, tomorrow is the first day of spring.  In addition to welcoming a new season, spring evokes the idea of rebirth, renewal and cleaning! read more
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    Professional Manager

  • Why political leaders should not take ethnic votes for granted

    Jon Bennett
    23 Apr 2014 | 8:54 am
    A controversial poster campaign unveiled by UKIP this week has put immigration front and centre in the campaign for the local and European elections next month. But while political parties grapple with the impact of immigration on longer
  • FPB: late payment remains big concern for SME bosses

    Jermaine Haughton
    23 Apr 2014 | 5:26 am
    A significant proportion of small- and medium-sized businesses have experienced a rise in late payments for their services, according to a new survey from the Forum of Private Business (FPB). Almost a quarter (23%) of the national small-business advocacy group’s members
  • Why Manchester United had to let Moyes go

    Jermaine Haughton
    22 Apr 2014 | 8:02 am
    While arch-rivals Liverpool look set to raise the very title Sir Alex Ferguson paraded around Old Trafford almost 12 months ago, Manchester United’s current slump to seventh place in the Premier League has ultimately
  • Poundland founder uses crowdfunding for new estate agency

    Jermaine Haughton
    17 Apr 2014 | 7:18 am
    Despite selling discount retailer Poundland for £50 million, founder Steve Smith has funded his latest business venture by using a type of crowdfunding. Smith raised £500,000 on equity-crowdfunding site Crowdcube to put towards EstatesDirect.com, a property
  • Are expenses headlines making plans for Nigel?

    Mark Fuller
    16 Apr 2014 | 8:15 am
    In 2008, Republican US Presidential candidate John McCain caught most of the political establishment off guard when he named little-known Alaskan Governor Sarah Palin as his running mate. Palin’s unpolished persona was initially greeted as a breath of fresh air in what was already
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    In the CEO Afterlife

  • Talent without Leadership doesn’t count for Diddly-Squat

    John
    21 Apr 2014 | 9:48 pm
    Every company wants TALENT. But not every company is bestowed with the LEADERSHIP that unleashes talent’s power. Talent without leadership is as good as spitting into a gale-force wind.   I learned that lesson growing up in a working-class district of Toronto in the 1950s. Back then, every public primary school fed into one large junior high school after the sixth grade. For me, there was a special feature about junior high beyond a burgeoning interest in the opposite sex and the temptations of juvenile delinquency. The attraction was this: One of the junior high’s nine grade 7 classes…
  • Boldness Should Never Stand Alone

    John
    3 Mar 2014 | 6:43 am
    A couple of years ago I read a book about RAF fighter pilots in World War II. One particular passage stood out. It was this: There are old fighter pilots and bold fighter pilots, but there are no old, bold fighter pilots. The author was making the point that the very best dogfight pilots were young, because of superb eyesight and lightening reflexes. What do fighter pilots have to do with the world of business? Not much, although their courage could surely come in handy in several C-suites. Here’s my point. Bold should never stand on its own, nor can bold be singular. We don’t want…
  • What’s Holding YOU Back?

    John
    20 Jan 2014 | 7:12 am
    “What is holding you back?” is the fundamental question everyone should answer BEFORE setting goals, objectives and resolutions for the New Year. This applies to your personal life and your professional life. I know nothing of your personal life, but I do know a thing or two about business life, having lived there more years than I care to remember. “What’s holding you back?” isn’t as easy a question as it might seem. The intent of the query is not to unleash your frustrations about insufficient budgets, unreasonable customers, cantankerous bosses, or endless project lists – not…
  • Why HR Needs to Be a Marketer

    John
    29 Dec 2013 | 9:13 am
    Great marketing begins with great strategy. Great strategy seldom happens without sacrifice. Sacrifice is the natural path to differentiation. The best brand custodians know that you never promise a smorgasbord of benefits; trying to be all things to all people is a recipe for disaster. There’s more: a marketer’s product or service better deliver on the promise. If it doesn’t, great marketing cannot exist. What does this have to do with HR? Everything. For the sake of brevity, I’ll list just five similarities between HR and brand marketing. HR’s product is the…
  • Retired? 7 Insights on Getting Back in the Game

    John
    18 Nov 2013 | 12:01 pm
    Twenty years have passed since I sat in the corner office of a multinational consumer goods organization. Five years ago I removed my consulting shingle from the home office wall. Am I happy in the CEO afterlife? You bet. I’m busy pursuing other dreams that are inspirational and meaningful. So why, you might ask, would I come out of retirement and accept a temporary assignment in the C-suite of a business in America. Some might say the idea of living on the beach in southern California in place of the chilly Canadian winter was simply irresistible. I’ll gladly admit that this was the…
 
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    Ridiculously Efficient | Superhuman Productivity

  • Amazon Pays Employees to Quit

    Rosemina Nazarali
    23 Apr 2014 | 12:00 pm
    (CC) Robert Scoble/Flickr Amazon has taken a cue from retailer Zappos (which they purchased in 2009) and has implemented a new policy in which they actually pay employees to quit. According to Amazon CEO Jeff Bezos, the Pay to Quit policy helps the company to weed out recent hires who may not be a great fit for the long run. “Pay to Quit is pretty simple,” Bezos wrote in his annual shareholders letter last year. “Once a year, we offer to pay our associates to quit. The first year the offer is made, it’s for $2,000. Then it goes up one thousand dollars a year until it reaches $5,000.
  • 3 Ways to Lead a Productive Business

    Marissa Brassfield
    23 Apr 2014 | 9:00 am
    © Robert Kneschke – Fotolia.com In order to foster growth in your business, you must operate at the highest level of productivity possible. Wasting time and working inefficiently is a surefire way to give the top spot to your competitors. Follow these three tips to stay in the lead and work at the highest level of productivity possible. Manage human capital more effectively. It is essential that you have the right people performing the right tasks. An easy way to do this is to distribute a survey composed of the right tasks. Have everyone rank his or her ability on each task, and…
  • These 3 Words Are Killing Your Productivity

    Rosemina Nazarali
    22 Apr 2014 | 12:00 pm
    © Minerva Studio – Fotolia.com There are three little words that kill productivity, especially if you work in a traditional office. These words cause endless interruptions, distract you from your work, and can often throw your entire day into disarray. And it all starts when a coworker arrives at your desk and says, “Got a minute?” “When someone calls or drops by and says, ‘Got a minute?’ it seems so reasonable,” says Ed Brown, author of upcoming book, The Time Bandit Solution: Recovering Stolen Time You Never Knew You Had. “But once your…
  • More Proof That You Should Stop Multitasking

    Marissa Brassfield
    22 Apr 2014 | 9:00 am
    © Creativa – Fotolia Want to become more productive? Stop multitasking! Research from FuzeBox is furthering the idea that multitasking actually leads to minimized productivity. Where we once thought we were boosting our productivity, researchers are now telling us that the lack of focus on one thing, essentially the makeup of multitasking, kills our productivity on all tasks involved. A few statistics from FuzeBox: - The average person checks their phone 150 times per day. - It takes an average of 25 minutes to resume a task after being interrupted. - Multitasking leads to a 40% drop…
  • How to Create an Efficient Project Plan

    Rosemina Nazarali
    21 Apr 2014 | 7:48 am
    © Petr Ciz – Fotolia.com The first step of completing any project is planning. Mapping out the goals and a clear path to reach those goals is the first, but often most daunting part of a project. And this plan usually gets a few tweaks along the way. The presentation below explains the three most important aspects of a work plan, which will help to save you time, money and a whole lot of stress. This will also help to keep the entire team happy and maybe even get them to work better as one entity. The very first thing you have to do is figure out what the project’s goal is. Then,…
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    OnStrategy

  • Is your mission statement just words on a piece of paper?

    Erica Olsen
    21 Apr 2014 | 1:24 pm
    All great strategy starts with a mission statement, which is intended to articulate why an organization exists and to whom it provides value. Not only is the statement found in all strategic planning documents, you’ll find it on meeting room walls, on the back of access badges, business cards and at the beginning of any Quarterly Business Review presentation. With that propagation, we usually consider that the mission statement has been put to its full use. However, I was reminded this week at a client offsite that such uses of mission statements, while good, are really just window…
  • Our Strategy Spotlight Finds a Star in Canada

    Cammy Elquist LoRé
    17 Apr 2014 | 5:24 pm
    Strategically positioned north of the Greater Toronto area, The Regional Municipality of York is comprised of nine local municipalities and home to more than 1.1 million residents. It also hosts one of Canada’s largest business clusters and maintains a Regional forest of over 5,600 acres. The York Region is also an outstanding example of strategic plan performance. In the first quarter of 2014, the York Region ranked first among 800 organizations using the OnStrategy platform in the completion of their goals for creating, tracking and socializing progress. The excellence in their strategic…
  • Is Your Strategy Surviving or Thriving?

    Cammy Elquist LoRé
    3 Apr 2014 | 1:20 pm
    It’s a new quarter, and chances are there is something about your strategic plan that needs to be addressed. All master forms of diligence aside, strategic planning is not a sure bet into the future. Great plans rarely if ever survive intact in the quarters and years after they are crafted. In fact, the single greatest benefit of planning isn’t the plan that is created, it’s that the process is inclusive. There will be change. It could be disruptive. It might even be chaotic at times, but when the team has a common understanding of direction and their role in the direction, people…
  • Examples of Strategic Objectives

    Shannon Sage
    26 Mar 2014 | 2:39 pm
    Tammy Tantalizing Tacos’ top line financial goal is to increase her annual revenue by 10%. How will she achieve her financial goal? To sell more tacos. In order to sell more tacos, what must she do from her customers’ perspective? Provide great customer service. And what does she need to do to deliver great customer service? Have efficient processes that deliver food quickly. And how does she excel at quick food delivery? By having well-trained employees. Criteria: Use the following criteria when evaluating each objective: Is my objective broad and non-measurable? Is my objective…
  • How to Write a Strategic Plan

    Shannon Sage
    26 Mar 2014 | 2:39 pm
    Not to oversimplify how to create a strategic plan, but by placing all the parts of a plan into three areas, you can clearly see how the pieces fit together. The three pieces of the puzzle are: Where are we now? Where are we going? How will we get there? Each part has certain elements to show you how and where things fit it. Where are we now? As you think about where your organization is now, you want to look at your foundational elements (mission and value) to make sure there has not been a change. More than likely, you will not revise these two areas very often. Then you want to look at…
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    Fulcrum Associates | Micro Leadership Macro Results

  • What Does Virtue Have to Do with Leadership?

    Ian Cook
    21 Apr 2014 | 4:00 am
    The ancients, particularly Socrates (through Plato) and Plato, believed “Virtue” to be an absolute that one came to understand through the application of reason. For Aristotle, Virtue was something you didn’t deduce in the abstract but rather something you lived, to the best of your ability. In particular, it was about living fully the life that nature has enabled you to. So, the cobbler should live a cobbler’s live fully and a teacher the best teaching life he or she can. In the US in the eighteenth century, Virtue was a big deal for the founders of the new republic.
  • Slow Flow: Ignore it at Your Peril

    Ian Cook
    11 Apr 2014 | 5:31 am
    “Once we get our new Marketing VP in place and fold the regional Customer Service units under that executive at headquarters, things will finally be settled and everything will be OK.” But things in any organization are never really “in place,” are they? Our organization charts with a date stamped in the corner fool us. They insidiously pander to our deep human desire for things in life to STOP CHANGING! I think a healthy attitude for managers and leaders is to see the workplace not as static but, in fact, in a state of slow flow. Organizations are dynamic systems.
  • Link Your Training to What the Business Needs

    Ian Cook
    10 Feb 2014 | 4:00 am
    I am amazed at how the training strategy in so many organizations is no more than a catalogue of training courses from which people across the enterprise can pick. In some cases courses are linked to specific competencies and stated corporate priorities but, in fact, more often they are not. Why is this so commonplace? Three possible reasons immediately jump to mind: HR goes to line leadership and solicits the critical skills required to support the strategic direction. But the line side doesn’t know or they give vague answers couched in terms of workshop titles (“We need to be…
  • To Cheat or Not?…Choosing in Awareness

    Ian Cook
    14 Jan 2014 | 4:00 am
    A presentation called “Why People Cheat” at a recent leadership breakfast by a colleague of mine, Thomas Hoffman, got me thinking. He provoked us with a statistic: people are lied to anywhere from 10 to 200 times per day. Leadership, Tom said, includes the ability to manage cheating. So I’m thinking how does a leader “manage” the prevalence of dishonesty and cheating going on in his/her organization? Studies over the decades have surfaced all manner of causes for cheating. To name just a few: Cheating is thrilling. How we respond to the option of cheating depends…
  • Does Churn Hurt or Help Team Performance?

    Ian Cook
    19 Dec 2013 | 4:00 am
    In many organizations a lot of work is done through limited life teams. They assemble, complete a project or complex task, and then disband, with individual members going back to their regular job or on to another team’s project. But such teams typically change the composition of their members. While several individuals may end up working together on another team, other members join the group. So it starts out as a “new” team, one that, from a human dynamics perspective, is destined to experience the classic evolution: forming>storming>norming>performing. Seems like…
 
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    Great Leaders Serve

  • People Love a Good Story

    mark
    23 Apr 2014 | 3:00 am
    As I mentioned in a previous post entitled Why Story Matters, I recently attended the Story Seminar conducted by the legendary Robert McKee. It was fascinating and grueling – Robert taught for 32 hours over a four-day period! Since I have returned from the event, I’ve gone through my notes several times. I’ve been attempting to sort through pages and pages of amazing content to identify a few ideas that will help leaders be more effective storytellers. As you craft your next presentation, be sure your stories include: A hero people will care about – People want to know the hero. What…
  • Don’t Fall Behind

    mark
    21 Apr 2014 | 3:00 am
    Last week, I was part of a team that traveled to another city to visit some of our competitors. Although we’ve done this several times before, I always find it valuable. I was reminded again how easy it is to fall behind – as brands, as organizations and as individual leaders. What does falling behind look like? It has infinite manifestations. Here are a few examples… For brands, you can look at the décor in their establishments and the products they offer. Is the brand relevant? For organizations, you can look at their market share – is it growing? For leaders, are you constantly…
  • One Word… Hope

    mark
    16 Apr 2014 | 3:00 am
    Over the last few months, I’ve written several posts under the banner – One Word. These have included, Vision (A three-part mini series), Data, Diversity and others. Today, let’s explore a word that is critical to our success… Hope. The ability to generate hope is one of the hallmarks of leadership. Napoleon said, “A leader is a dealer in hope.” What is hope? It is a deeply held desire to see something come to fruition. Leaders must be able to create desire in the hearts and minds of people. We must be able to influence others to pursue the picture of the future we’ve…
  • Take it to the Dump!

    mark
    14 Apr 2014 | 3:00 am
    On Saturday, we continued to prepare for our move. In a post entitled De-clutter Your Leadership,  I wrote about some of the items we might want to rid ourselves of in order to lead more effectively. Today, our moving saga continues… I knew I needed to work in our basement. Although portions of it were presentable, others contained pockets of chaos. I understood instinctively –  many of the contents needed to go before I could restore order to this part of our world. In the rubble I found… Old paint cans – a lot of them Numerous pieces of electronic equipment, including a VHS…
  • Today’s Challenge: Leading Change

    mark
    11 Apr 2014 | 3:00 am
    Leaders know progress is always preceded by change. And, you also know a lot of people don’t like change. Their minds and bodies war against it – they prefer stability vs. change. This tension represents the leader’s on-going challenge and today’s challenge… How do you get people to change? Leading change is a process. I wrote about it in a post entitled 3 Steps to Real Change. Today, let’s take a deeper look at the key levers leaders have at our disposal to instigate change. After attempting to lead change for decades, I’ve found only three catalytic elements capable of…
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    Frank Sonnenberg Online

  • The Day the World Came to An End

    Frank Sonnenberg
    22 Apr 2014 | 4:00 am
    “I flunked the test.” “We lost the game.” “He turned me down.” “I’m devastated. Simply devastated.” When was the last time you experienced an event that made you feel as if the world was coming to an end for you? It seemed like a big deal at the time, but time has healing powers. In fact, time can also provide much-needed perspective. I’ll bet this wasn’t the first time the world came to an end for you. You may have received a lower grade than you expected, been cut from the team, broken up with your boyfriend or girlfriend, or made a complete fool of yourself in front…
  • Leadership Scorecard

    Frank Sonnenberg
    15 Apr 2014 | 4:00 am
    Leadership Scorecard What are the qualities of a great leader? How do you rate? (Learn more about these qualities by clicking on each link under the poster.) Leadership Scorecard (Learn more about each leadership quality by clicking on the following links.) Straightforward and transparent  •  Honest and trustworthy  •  Ethical and principled  •  Authentic  •  Focused  •  Determined  •  Realistic  •  Decisive and action-oriented  •  Accountable  •  Fair and open-minded  •  Knowledgeable and experienced  •  Consistent and dependable  •  Confident…
  • What Do Tough Times Say About You?

    Frank Sonnenberg
    1 Apr 2014 | 4:00 am
    It’s one thing to have a bad day yet quite another to fall on tough times. These are the days when it’s hard to get out of bed, not knowing how you’re going to make it through the day. These are the days when it feels like the world is crumbling around you and you’ve been hit by a two-by-four by the time you go to bed at night. Yet, these are the times that shape character and show what you’re made of. So what do tough times say about you? Unfortunately, for most of us, there comes a time when we will experience a major setback. Whether we’re confronted by a personal tragedy,…
  • It’s Time to Have a Talk with Yourself!

    Frank Sonnenberg
    18 Mar 2014 | 4:00 am
    Do you remember a time in your life when you were down in the dumps? Things got so far away from you, you felt as though you couldn’t live another day? Remember? You felt like you were drowning. It may have been because your workload got you stressed out, an important relationship went sour, or your financial affairs got out of control. Let’s look at a scenario . . . It wasn’t so long ago when you were at the top of your game. Remember? You felt like you were king or queen of the world. “Wow,” you thought, “everything’s going my way.” You were high on life and you began…
  • The Mark of a True Winner

    Frank Sonnenberg
    4 Mar 2014 | 4:00 am
    The Mark of a True Winner Here are 25 ways to win in the game of life. The Mark of a True Winner Attitude is everything.  •  Get in the game.  •  Winning is as much mental as physical.  •  Master the fundamentals.  •  Few things come easy in life.  •  Be a team player.  •  Be ready on game day.  •  View obstacles as opportunities.  •  Always do your best.  •  Keep your perspective.  •  Be a leader.  •  Remain flexible and embrace change.  •  If you can’t play fair, don’t play.  •  Know your strengths and the strengths of others.  • …
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    Chris Walker - Wake-up Inspired Blog - Powered by Nature

  • TRUTH

    21 Apr 2014 | 4:58 pm
    The emotional road is a winding road on which we seek books to validate what we want to believe is true. Whenever I speak about the short cut, nature's law, people will argue, "oh no, I read a book that says x,y,z" - and then I will meet them five years later and they are reading another book, the Kabbalah, or the Bible or some other book and they will argue, "oh, no, I read a book and it says c,d,e." This is the path of learning for most people, b [...] This is a 1 minute post read - click on the header and enjoy the rest of the article. Enjoy the read Chris Innerwealth - Living Inspired
  • Change

    13 Apr 2014 | 9:43 pm
    Sometimes I find it hard to express myself in writing - I blame dyslexia - but really it's just the fact that my name is, as my beautiful son Richard put it, "Dad, you are "Walker the Talker" not "Walker the writer." Well said. So when I read a post by someone that nails the words I would love to have written I grab those words with both hands and share. Here's what 5 time Everest Sumiter - Melissa Arnott had to say about change - [...] This is a 1 minute post read - click on the header and enjoy the rest of the article. Enjoy the read Chris Innerwealth - Living Inspired
  • Evolve at Work

    13 Apr 2014 | 9:10 pm
    An audio podcast, a small booklet and a few minutes is all it takes to get the drift of some radically new ideas in business management and wealth creation. itunes podcasts link here [...] This is a 1 minute post read - click on the header and enjoy the rest of the article. Enjoy the read Chris Innerwealth - Living Inspired
  • Mind Games

    12 Apr 2014 | 4:51 pm
    I really like this video because it reminds us not to believe everything our perceptions (emotions) tell us about life. Amazing mind games in this video of juggling rings [...] This is a 1 minute post read - click on the header and enjoy the rest of the article. Enjoy the read Chris Innerwealth - Living Inspired
  • Happiness and Human Nature

    7 Apr 2014 | 1:17 pm
    I totally recommend you watch this and understand the huge ramifications - but if you already studied human nature with me, it will be familiar http://www.ted.com/talks/daniel_kahneman_the_riddle_of_experience_vs_memory?utm_content=awesm-bookmarklet&utm_campaign=&utm_medi [...] This is a 1 minute post read - click on the header and enjoy the rest of the article. Enjoy the read Chris Innerwealth - Living Inspired
 
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    Manage Better Now

  • Ejaculation by Command Review

    admin
    6 Apr 2014 | 8:39 am
    Too Fast Again: Not Anymore With Ejaculation by Command All men have moments when they are stressed or too tired for anything. Yes, anything except sex as men are said to think about it at least ten times a day if not more. For some men this thought is what makes them look forward to the end of the day while for others it is a nightmare that happens each time they are with their female partner. About some 30% of men ejaculate too soon in not more than 2 minutes after or before penetration which has a negative impact not only on their love lives, but also on their overall confidence. Premature…
  • Ejaculation Guru by Jack Grave

    admin
    6 Apr 2014 | 7:28 am
    Premature ejaculation is something most men are familiar with either because they suffer from it or they know someone who does. Men often think other guys can last in bed for hours or for as long as they wish, which is only a myth that makes those quick in sex more miserable about their premature ejaculation condition. The problem with PE is that about 30% of men ejaculate before the penetration or soon after it leaving their girlfriends dissatisfied and even they do not say anything, men know things are terribly wrong in bed. One man admitted he had not done anything about his PE until the…
  • Ejaculation Trainer Review

    admin
    12 Mar 2014 | 6:49 am
    When Men Fail For about thirty to forty percent of men this is a familiar scenario. You prepared everything for a romantic date, cleaned your flat and made dinner for that special woman in your life. She finally arrives and you are so excited you cannot wait to make love to her. When the moment comes for you two to enjoy you just fail again. This leaves you both disappointed and what is more you do not have any reasonable explanation for your weakness. You may have it for the first time in your life or it may have happened before. The condition called premature ejaculation is not a disease…
  • All About Kegel Exercises For Men

    admin
    5 Jan 2014 | 6:40 am
    Most of the people think that kegel exercises are performed only by women.. There are many different kegel fitness benefits for men. One of the most important benefits is that it enhances and strengthens the pubococcygeal muscle or PC muscle, which is identical to the muscle found in women. While most of the exercises are painful, kegel exercises are painless. These exercises can be done without equipments, all you have to give is time. Kegel exercises also helps to strengthening the muscles of the pelvic girdle of men, as these exercises do in women. Kegel fitness system sustains not only…
  • Guys! Ejaculation is a Challenge YOU Can Overcome

    admin
    5 Jan 2014 | 6:27 am
    We all aspire to have the best sex life we can get. Today many men are affected by a variety of sexual issues and top on the list is premature ejaculation. It is defined as the persistent ejaculation by slight sexual stimulation just shortly after or before penetration and against a persons wish. In a more candid and common way it is referred to as coming quicker than you or your partner desire. It normally affects men in various age groups, every man has experienced it at a point in their life. There are various causes of premature ejaculation some believe it is caused by anxiety, others say…
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    The New Laws of Leadership

  • How Engaged Teams Boost Sales

    Christine Comaford
    16 Apr 2014 | 3:35 pm
    Susan came to us because her company was stuck at the $250 million revenue inflection point. Revenue had risen to $262 million but slid back down, then hovered at $251 million for a few years, and the last year had been really scary—revenue had plunged to $207 million. Susan was justifiably proud because the company had been featured in several magazine articles that proclaimed how wonderful and innovative the company was. She did not expect us to find anything amiss in the Cultural Assessment and quite emphatically told us so. She was certain her company’s problem was not getting…
  • The Meaning Of Life (Seriously)

    Christine Comaford
    10 Apr 2014 | 12:10 pm
    “You need not remember the details of yesterday, last week, last month, or whose birthday it is. What is essential is that you remember who you really are. That is only possible through your daily, minute-to-minute choices.” –Emmanuel’s Book II I just read something so simple, so clear, so profound that I want to share it with you. It’s from page 159-163 from the above-mentioned book. If this blog touches you, then buy the book and read it. It’s unusual, and deeply thought-provoking. Here’s the gist: as a child we are presented with models, or molds, into which to pour…
  • One In Five Workers Will Quit Their Job This Year — Here’s How To Keep Your Rock Stars

    Christine Comaford
    3 Apr 2014 | 1:52 pm
    CareerBuilder recently released a survey saying that 21% of workers plan to change jobs this year. Wow—that’s the highest percentage since the recession, and a whopping 17% increase from last year. Let’s find out why… Why People Will Quit This Year According to the CareerBuilder/Harris Interactive survey of 3,008 full-time workers, people will quit if they: · are dissatisfied with their job: 58% · are dissatisfied with advancement opportunities at current company: 45% · are dissatisfied with their work/life balance: 39% · feel underemployed: 39% · are highly stressed: 39% · have…
  • How to Stop Workplace Bullies In Their Tracks

    Christine Comaford
    12 Mar 2014 | 8:29 am
    The VP of Finance constantly interrupts and actively prevents others from speaking in meetings. He scoffs when they share ideas/make suggestions. A Managing Director at a financial services firm publicly trashes another Director’s new strategy, tearing it apart without having the domain expertise to truly understand what she is saying. The lead software engineer makes snide remarks about the product development process during team meetings. He publicly denounces the marketing team too. What do these three have in common? They’re bullies. Bullies are scary, shocking, embarrassing and far…
  • Avoid Extinction: Become A New Breed CxO–4 Must Do’s for CIOs and CMOs

    Christine Comaford
    25 Feb 2014 | 3:15 am
    CMOs and CIOs are a dying breed.  The role of the CMO as someone focused on brand stewardship or demand generation is rapidly evolving into something much more.  Today’s successful CMOs are taking responsibility for technology choices of the brands they steward. In fact, the Gartner Group predicts CMOs will spend more on IT than CIOs within three years!  More than ever CMOs have direct responsibility for the digital and technical elements that power both the business and brand experience. This requires not only being technically adept but relying on strong partnerships with CIOs. CIOs…
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    JMLalonde.com

  • It’s Time For A Leadership PEP Talk

    Joseph Lalonde
    23 Apr 2014 | 2:30 am
    In many schools you’ll find a pep squad. The goal of the pep squad is to raise the school spirit and make people proud of their school. You may also have had pep talks growing up. Someone shares a few words of wisdom with you, hoping to raise your spirits. I don’t know when your last pep talk was but I think it’s time for a leadership P.E.P. talk today. Image via Creative Commons Whoa. Did you see there was something a bit different with the P.E.P. talk I’m talking about? It looks like an acronym. You’d be right in thinking this way. This P.E.P. talk is going to…
  • Marcel Proust

    Joseph Lalonde
    22 Apr 2014 | 4:30 am
    Discovery consists not in seeking new lands but in seeing with new eyes.The post Marcel Proust appeared first on Joseph Lalonde.
  • 20 Encouraging Bible Verses For Young Leaders. #10 Is My Favorite.

    Joseph Lalonde
    21 Apr 2014 | 2:30 am
    Leading is never an easy proposition. Add being young to leadership and you can easily feel overwhelmed. Whenever I’m feeling overwhelmed, I know I can turn to the word of God for a bit of encouragement. The good book is full of encouragement for young leaders (and people in general). If you’re not a believer, I strongly believe you can still find the words of the Bible encouraging. Let’s take a look at the 20 verses I believe can encourage young leaders. Image via Creative Commons The following scripture verses will help encourage you. They’ll also challenge you to…
 
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    John Maxwell: A Minute With Maxwell

  • APPRECIATION: A Minute With John Maxwell dedicated to Administrative Professionals Day

    johnmaxwell
    23 Apr 2014 | 1:00 am
    http://JohnMaxwellTeam.com - Words are an essential part of communication and leadership. Subscribe to John C. Maxwell’s “A Minute With Maxwell” video podcast to gain insight on a different word every single day, add value and make a difference in your life. John Maxwell is an author, coach, speaker, teacher and leadership communication expert. To learn more about the John Maxwell Team or to suggest your very own word visit: http://JohnMaxwellTeam.com.
  • CHERISH: A Minute With John Maxwell dedicated to Earth Day

    johnmaxwell
    22 Apr 2014 | 1:00 am
    http://JohnMaxwellTeam.com - Words are an essential part of communication and leadership. Subscribe to John C. Maxwell’s “A Minute With Maxwell” video podcast to gain insight on a different word every single day, add value and make a difference in your life. John Maxwell is an author, coach, speaker, teacher and leadership communication expert. To learn more about the John Maxwell Team or to suggest your very own word visit: http://JohnMaxwellTeam.com.
  • REGENERATION: A Minute With John Maxwell, Free Coaching Video

    johnmaxwell
    21 Apr 2014 | 1:00 am
    http://JohnMaxwellTeam.com - Words are an essential part of communication and leadership. Subscribe to John C. Maxwell’s “A Minute With Maxwell” video podcast to gain insight on a different word every single day, add value and make a difference in your life. John Maxwell is an author, coach, speaker, teacher and leadership communication expert. To learn more about the John Maxwell Team or to suggest your very own word visit: http://JohnMaxwellTeam.com.
  • HOPE: A Minute With John Maxwell dedicated to Easter

    johnmaxwell
    20 Apr 2014 | 1:00 am
    http://JohnMaxwellTeam.com - Words are an essential part of communication and leadership. Subscribe to John C. Maxwell’s “A Minute With Maxwell” video podcast to gain insight on a different word every single day, add value and make a difference in your life. John Maxwell is an author, coach, speaker, teacher and leadership communication expert. To learn more about the John Maxwell Team or to suggest your very own word visit: http://JohnMaxwellTeam.com.
  • CONSISTENCY: A Minute With John Maxwell, Free Coaching Video

    johnmaxwell
    19 Apr 2014 | 1:00 am
    http://JohnMaxwellTeam.com - Words are an essential part of communication and leadership. Subscribe to John C. Maxwell’s “A Minute With Maxwell” video podcast to gain insight on a different word every single day, add value and make a difference in your life. John Maxwell is an author, coach, speaker, teacher and leadership communication expert. To learn more about the John Maxwell Team or to suggest your very own word visit: http://JohnMaxwellTeam.com.
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    How to Do Marketing with Ease & Integrity | Radical Entrepreneurship

  • Is your product or service viable? In other words…

    Marlee
    14 Apr 2014 | 6:27 pm
    Will it make a dolla holla? (Aside: You have to say that like a rapper or it just doesn’t feel right). I bring this up because even the most revolutionary marketing ideas won’t help you generate revenue if you lack a solid product or service. If you’ve got a bogus product or service, you’ve got a bogus business. Similarly, if you want to increase your income with new products and services, you should know how to test the viability of your products and services BEFORE you create and launch them. Here’s the thing… Testing products, services, and business viability is soooo easy…
  • What To Do When Your Dream Feels Too Big

    Marlee
    8 Apr 2014 | 4:50 am
    Do you ever feel overwhelmed by your own dreams and goals? Like they are just too out of reach for little ol’ you? We’ve all been there, and if you’re not careful, hanging out in that place can quickly turn into discouragement. Today I want to give you a handful of ideas on how to overcome that thinking. Annnnd, if you want to dive deep into the faith-based side of this conversation, check out this month’s podcast. Inside you’ll find some God-sized wisdom for your God-sized dreams. The post What To Do When Your Dream Feels Too Big appeared first on How to Do…
  • Marlee’s Best of Birthday Special

    Marlee
    31 Mar 2014 | 12:05 pm
    It doesn’t get much better than this. Birthdays are the best time for indulgence, celebration, gratitude, and self-reflection. Every year I manage to cover all four categories. This year was no different. I kicked off my birthday week with a truly indulgent trip to Steamboat Springs, CO for some spring time snowboarding. Snowboarding is a passion of mine, and merely being in the presence of the Rocky’s melts my heart. For the rest of the week, I ate what I wanted, woke up when I felt like it, barreled down ski runs belting out songs of praise to my Creator, sat in the snow stunned by…
  • When Marketing Just Isn’t Your Bent

    Marlee
    24 Mar 2014 | 7:40 am
    How will you become a better marketer? My stepson desperately needs to improve his writing skills. Give him a physics problem – it’ll be solved in 15 seconds flat. An advanced algebra equation – done in 30 seconds with a few to spare. Ask him to write an essay – there’s weeping and gnashing of teeth. (And drama. Lots of drama.) But he has to get better. This is not a, “focus on your strengths and don’t worry about your weaknesses” scenario. This is a, “become a more proficient writer, or forever hover below your potential because you can’t communicate effectively”…
  • There’s no room for two Marie Forleos

    Marlee
    17 Mar 2014 | 7:40 am
    This is what you call – a knockoff! It’s called the fashion district. Smack dab in the middle of downtown LA. Just south of Korea Town. On the weekends, it’s not just a place to buy gorgeous fabrics and textiles. Come Saturday morning, LA’s fashion designer mecca is more like a bustling bazaar packed with street vendors who sell everything from clothing to shoes, bags, jewelry, perfume, and all sorts of things in between – at rock-bottom prices. In fact, a lot of the clothing is the exact clothing sold in top-of-the-line department stores sans the department store labels.
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    Skip Prichard | Leadership Insights

  • Best Quotes and Sayings about Books

    Skip Prichard
    22 Apr 2014 | 3:03 am
    Image courtesy of Joy Prichard Studios   It is no secret that I love books.  Though I prefer the printed book, I also have electronic collections on every advice imaginable.  From speaking about the future of books or how books make a better life to visiting bookstores and libraries around the globe, I share this passion with many of you.  And it’s not just about the content inside.  I also love collecting my favorite book covers each year. Charlie “Tremendous” Jones was one of my great influencers.  He repeatedly said that, “You will be the same person you are today…
  • 7 Characteristics Leaders Share With Peeps

    Skip Prichard
    19 Apr 2014 | 3:02 am
    For Christians, Easter is the holiday celebrating the resurrection of Jesus Christ.  But for Christians and non-Christians alike, Easter is the time of year when Peeps® appear in stores.  Peeps® are the line of marshmallow candies that seem to multiply with each passing week, eventually appearing in Easter baskets. Leaders and Peeps: 1.  Stand the test of time. Peeps were already in production when candy manufacturer Just Born purchased them from the Rodda Candy Company in 1953.  In the decades since, peeps have continued to be popular. Leaders do not follow fads. Good leadership is…
  • Selling to the C-Suite

    Skip Prichard
    16 Apr 2014 | 3:00 am
    In a previous post, I shared my opinions on selling to the top of an organization and why it isn’t always the best route to success. There are obviously times when selling to the top is not only smart, but it’s required. Recently, I was asked about how to approach busy professionals with an idea, product, or service. If you are selling to senior executives, here are a few guidelines that may prove helpful.   “ “Stop selling. Start helping.” –Zig Ziglar Tweet ThisShare on Facebook Be prepared. As a sales leader, knowing your own company and your product is a…
  • 7 Brand Building Principles of the Best Brands

    Skip Prichard
    13 Apr 2014 | 6:13 am
    Denise Lee Yohn knows what makes a brand great.  With twenty-five years of experience building some of the world’s greatest brands, she knows the strategies that work.  Whether Burger King, Land Rover, Jack-In-the-Box, Spiegel, or Sony Electronics, Denise has knows the principles that make a great brand. “ “Make the small stuff your business.” -Denise Lee Yohn Tweet ThisShare on Facebook   If you think branding is a logo or an advertising campaign, think again.  You may think you don’t “do” branding, but then you will miss learning some incredibly important…
  • Saying More With Less

    Skip Prichard
    9 Apr 2014 | 2:58 am
      Have you ever tuned out in a meeting because the speaker is rambling? Do you find your mind wandering when listening?  What happens when someone does not get to the point?   Recently, I read BRIEF: Make a Bigger Impact by Saying Less by Joseph McCormack.  He is the founder of a boutique marketing agency, The Sheffield Company, with clients ranging from Harley-Davidson to MasterCard.  I had the opportunity to ask him a few questions about the power of brevity.   “ Talk to the point and stop when you have reached it. –F.V. Irish Tweet ThisShare on Facebook   I…
 
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    Nischala’s Space, Thoughts, Expressions…

  • Infographics 101: What? Why? How?

    Nischala
    17 Apr 2014 | 5:41 pm
    What are Infographics? Information graphics, or infographics as they are more often called, are a great way to convey complex information clearly and concisely [Src: http://www.problogger.net/archives/2011/09/16/blogosphere-trends-using-infographics/ ] Over the past few weeks, I’ve read hundreds of infographics, and have enjoyed reading most of them. One, it is for very good reason that the adage “A picture is worth a thousand words“ was coined. I truly understood the “power of images” now. Two, infographics convey a lot of information in a simple, easy to read and easy to…
  • What working women can learn from productivity in ants?

    Nischala
    10 Apr 2014 | 2:30 am
    A few days back I came across an infographic titled 7 Productivity Lessons from Ants. Packed with wisdom and insights, I loved reading it. Refer below to the details. 7 Productivity Lessons from Ants Source: http://visual.ly/7-productivity-lessons-ants As a working mother, I’m always looking for ways and means to improve and enhance my productivity. After all, we are trying to do things as quickly and efficiently as we can every single day. And honestly, whenever I see or read or think about ants, I almost always go back with a lesson. They are small, hard-working, focused and do what they…
  • Viral Content | A Marketer’s Dream, Dare, Delight or Doom?

    Nischala
    3 Apr 2014 | 2:30 am
    “Viral Content” – Those 2 words can be the dream, dare, delight or doom for many a marketer. A dream because you aspire for it A dare because you can’t really say for sure if your content will go viral A delight because if it does, then you are bound to be a hero / shero of some sort, in some circles A doom because if it does not, then you are bound to be viewed with a critical lens, in some circles And the reality of today is that “viral content” is probably the fastest & most cost-effective way to get your message out in the market place. There are…
  • I BELIEVE in you, do you?

    Nischala
    27 Mar 2014 | 2:30 am
    There are few topics of genuine interest for people from the Indian male fraternity. Cricket, Bollywood (with special emphasis on the Katrina Kaif!), Politics, General Affairs (including the US, Japan, China, Pakistan et al), Cars, Gadgets and Technology (mobile and tablets included because I used this word fairly loosely and broadly!) and Women. Under the topic of women, a few sub categories get more interest than other’s. One of them is the topic of “a woman driving a car”. “They don’t know driving”, “They can’t drive”, “I bet it’s a girl driving that car”, “She…
  • Why will anyone read a blog? Here are 15 good reasons

    Nischala
    20 Mar 2014 | 2:30 am
    One of the main reason why any blogger publishes his / her posts is to be read. With the explosive growth of blogs, and the mind boggling volumes of content available online I many times wonder why will anyone read a blog – Be it my blog / your blog? Here are 15 good reasons: (1) I know you and hence would like to read what you have to say (2) Because of who you are. You are famous / on the way to the top, and I want to know more about you and be part of your journey in some way (3) I’ve read you before, and I’ve liked what you had to day (4) The blog title you chose was…
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    Kaufman Global

  • Kaufman Global to attend 2014 Offshore Technology Conference in Houston

    Media Alert
    15 Apr 2014 | 1:59 pm
    Kaufman Global, an implementation partner of Lean, Continuous Improvement and proprietary change management techniques, will join more than 90,000 attendees, from more than 120 countries, at the 2014 Offshore Technology Conference (OTC) being held from May 5-8 at the Reliant Center in Houston, Texas. OTC is an internationally-recognized event that provides access to technical information related to the development of offshore resources in the fields of drilling, exploration, production, and environmental protection. The event also includes the oil and gas industry’s largest equipment…
  • Kaufman Global attends 2014 SPE / IADC Drilling Conference and Exhibition in Fort Worth

    Media Alert
    26 Feb 2014 | 8:06 am
    Kaufman Global will be on-hand to hear about the latest trends, emerging technologies and state-of-the-art innovations being showcased at the 2014 SPE / IADC Drilling Conference and Exhibition being held in Fort Worth, Texas, from March 4-6. Conference attendees are invited to connect with Kaufman Global’s Michael Plageman, vice president, business development, and Amy Howard, vice president and principal, to discuss how Lean and Continuous Improvement methods can be leveraged to address common challenges faced by energy organizations, such as improving asset velocity and cycle times.
  • Now’s the Time for a Strong Employee Retention Strategy

    Jeremy Ecenbarger
    14 Feb 2014 | 10:18 am
    Things seem to be looking up. The global economy continues to recover, labor markets are steadily improving, and the GDP is expected to peak in the next two years. These are strong indicators that 2014 will be a year full of business opportunities. Yet, as we’ve come to expect, this good news has a flipside. The resurgence of the marketplace could also drive a significant increase in employee turnover. An upturn in the number of job opportunities combined with a considerable amount of employees looking to change their work situation could have many organizations dealing with increased…
  • KeyNotes E-Newsletter: Special New Year’s Edition

    Jerry Timpson
    22 Jan 2014 | 1:18 pm
    Ready or not, it is a new year.  Let’s not concern ourselves with the business hangover of the past few years. OK? Now is the time to get focused and lay the groundwork for real progress in 2014. The economic outlook is better, but — as we all know — nothing is certain. Here are a few real world experiences everyone can expect: Operations Efficiency | The relentless focus on maximizing the value of products and services will press organizations to achieve even greater operational efficiency. To this end, process improvement methods that are part and parcel of the standard toolkit…
  • Countdown to 2014: One Picture to Illustrate Your Vision

    New Year Countdown
    17 Dec 2013 | 11:00 am
    Kaufman Global’s Countdown to 2014 blog series ― a set of five consecutive blog posts to be launched on a weekly basis through the end of the year ― provides creative concepts for leadership to inspire truly accelerated performance in 2014. An organization’s vision statement is more than words on paper. Articulating leadership’s view of the future, a strong vision statement serves as the foundation for all strategic planning efforts. It expresses the organization’s hopes and dreams in a straight forward manner, serving as a constant reminder of what employees are striving to…
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    The Purposeful Culture Group

  • No Room for Bullying

    S. Chris Edmonds
    21 Apr 2014 | 5:00 am
    Does bullying happen in your work environment? New research by the Workplace Bullying Institute reveals that it is likely. 72% of Americans are aware that workplace bullying happens. Of those, 27%... [[ This is a content summary only. Visit my website for full links, other content, and more! ]]
  • Clear the Path

    S. Chris Edmonds
    14 Apr 2014 | 5:00 am
    How easy is it for your team members to deliver consistent performance? How easy is it for them to act as great corporate citizens? It’s possible that your work environment has hurdles and... [[ This is a content summary only. Visit my website for full links, other content, and more! ]]
  • Contented Workers

    S. Chris Edmonds
    7 Apr 2014 | 5:00 am
    How happy are your company’s employees? The Gallup organization recently revealed the results of their research on the US communities with the most contented workers. The Gallup-Healthways Well... [[ This is a content summary only. Visit my website for full links, other content, and more! ]]
  • No Absolutes

    S. Chris Edmonds
    31 Mar 2014 | 5:00 am
    Many of us think in terms of absolutes – despite the reality around us that demonstrates how this life is filled with nuances and subtleties. I grew up in Southern California near the beaches... [[ This is a content summary only. Visit my website for full links, other content, and more! ]]
  • Your Right Path

    S. Chris Edmonds
    24 Mar 2014 | 5:00 am
    Whom do you trust and respect? What about those people’s plans, decisions, and actions cause you to look up to them? I’ve always been fascinated by the human condition and how us... [[ This is a content summary only. Visit my website for full links, other content, and more! ]]
 
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    Switch and Shift

  • 10 Unusual Ways to Improve Employee Productivity

    Mark Feldman
    23 Apr 2014 | 7:00 am
    The University of Warwick in the UK recently published research highlighting that happiness can increase employee productivity by up to 12%. Separate research by the New Economics Foundation in 2013 suggested that in some creative industries, happiness can improve productivity by up to 50%. Furthermore, academic research in the US found that when employees were in a good mood they performed their least favorite tasks better than when they didn’t feel as happy. With employee productivity so crucial to business growth, it should be encouraging to companies to learn that employee happiness is…
  • 6 Factors to Have Leadership Presence

    Shawn Murphy
    23 Apr 2014 | 5:00 am
    Yes, how you lead is important. Why you lead, though, is far more interesting and more powerful. When you combine the how and the why, you have a dynamic interaction that helps emerge your leadership presence. We are captivated by a leader’s presence when she: Shows genuine interest in other people’s lives. They remember details about people that connects who they are with what’s important. How you lead is important. Why you lead, though, is far more interesting and more powerful. Click To Tweet - Powered By CoSchedule Inquires into what others think. Leaders with presence show their…
  • Get Your Hands Dirty and Drive Innovation

    John Bell
    22 Apr 2014 | 7:00 am
    CEOs by nature are time-starved species.  Critical to their success and the success of their organization is how they carve up the hours on the clock. Those who invest their time advancing their company’s business model or seeking a better one are adding value to their organizations.  ‘Advancing the model’ is just another way of saying improving or fortifying competitive advantage. Differentiation holds the key to competitive success. CEOs that understand and appreciate the notion are intensely passionate about innovation as the means to this end. They spearhead innovation by ensuring…
  • Why Do You Do It?

    Ted Coiné
    22 Apr 2014 | 5:00 am
    Years ago, when I was just at the beginning of my speaking career, before I really launched my leadership practice, my keynotes and other talks were on customer service as a competitive differentiator in business. Many of my audiences at that time were small business owners, so I made sure I left them with concrete advice to take back to their staff that they could institute the very next day. (I still do that part – what we at Switch and Shift call “actionable inspiration.” I can’t stand being motivational without some kind of take-away in each keynote). Speaking was great. I met…
  • 5 Ways To Break Down The Generational Walls In Your Workplace Culture

    Meghan M Biro
    21 Apr 2014 | 7:00 am
    Those of us in HR and Leadership roles have seen too many walls go up between the different generations. There’s mistrust and unease all around. The Millennials consider the Boomers a bunch of old fogeys. The Xers feel caught between. Boomers can be condescending and closed-minded. And who suffers most because of this generational dysfunction? The organization! Performance and profits. For leaders the challenge is clear: get everyone on the same page/screen. Here are five ways to break down the generational walls in your workplace culture. 1) Foster Communication Get people together,…
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    Leaderisticality

  • Developing Your Future Leaders Part 6... More Traits that describe Leadership

    22 Apr 2014 | 9:03 pm
    More Traits that describe LeadershipToday we have part 2 of 3 for the list of traits that describe Leadership qualities. We will look to find these in our team members, and then know which team members have these Leadership qualities within them.  Then it’s our job to help them recognize and develop these qualities.  We help them find, develop, and play to their strengths for their good, and the good of the team and company.  So, let’s get at it.Emotional intelligence:  defined as awareness, control, and expression of ones emotions, the ability to monitor ones own…
  • Developing Your Future Leaders Part 5... Traits that describe Leadership

    22 Apr 2014 | 8:08 am
    Traits that describe LeadershipSo… where were we?  Oh yeah… you have this team, some of whom you might have been able to hire, and the rest you inherited.   You are just starting to meet with them to get to know them and build relationships.  You can count on this process taking some time, as it always takes time for people to get to know us, and trust us enough to start to open up to us.  Once they do open up to us, we can find out who they are, what they care about, and what their goals are.  We can ask them many of the same questions we would ask if we…
  • Developing Your Future Leaders Part 4... How to Spot Leadership Qualities in Your Team Members

    21 Apr 2014 | 1:34 am
    How to Spot Leadership Qualities in Your Team Members         We’ve talked a lot about what to do when we see Leadership potential in our team members, however I don’t know that we’ve really spent any time on just how to spot that potential… or what exactly we are looking for.  So…In The 21 Indispensable Qualities of a Leader he listed many of the qualities we will be looking for.  We talked all about them here.  I also talked about his The 17 Essential Qualities of a Team Player: Becoming the Kind of Person Every Team…
  • The One Thing That Successful Leaders Do

    20 Apr 2014 | 1:09 pm
    I'm reposting this article by Tanveer Naseer because I almost always agree with his thoughts.  He speaks about Leadership qualities in a way that is easily understood, and he believes the same things that I believe, and have been talking about here.  Enjoy!The One Thing That Successful Leaders Do
  • Create a Culture of Responsibility

    19 Apr 2014 | 11:13 am
    So... I'm having a hard time keeping up with writing content for two blogs, seven days/week.  For today, and maybe tomorrow if we're being honest here... alright... let's just say on weekends for now... I'll be reposting articles that I like.I will only repost articles with which I agree 100%, so my choices are pretty limited.This one is good...  the title says it all.Create a Culture of Responsibility
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    Jimenez Weerden

  • Be someone who cares

    Jimenez
    21 Apr 2014 | 9:01 am
    Caring is beautiful. Caring is strong. Caring is mature. Caring is kind. If others don’t care, let them … but not you. You are awesome because you do care.
  • What’s in it for the person next to me?

    Jimenez
    19 Apr 2014 | 12:51 pm
    Some time ago, I published a post about asking yourself the question “What’s in it for me?” before you are going to do something in order to be able to add more value to anything in the long run. So, in short, my post and advice was about: being selfish in the short term so that you can become more in order to be unselfish in the long run. Today, I want to get back to that because I think I’ve gained a new understanding on how to be far more motivated and disciplined in your way towards any achievement, be it personal or professional. And that is by asking yourself the question:…
  • The power of the ism’s

    Jimenez
    17 Jan 2014 | 5:50 am
    It’s been a while since my last blogpost. But today I decided to publish one again and so here it is. This post is about the power of the ism’s from my point of view. Here are my thoughts… Just a small sidenote: I wrote this post from a optimist’s point of view because I believe that most of the entrepreneurs and people who want to have a positive impact on anything are optimists.   Pessimism I used to avoid pessimists, till I finally found out the upside and advantage behind being pessimistic. Now I love listening to them. Not necessarily because they usually look at the…
  • It’s the little things that matter

    Jimenez
    14 Oct 2013 | 1:35 am
    It is often assumed that in our lives there will be some “eureka!” moment and that from that point on, we will become successful in a line that goes straight up. Well, maybe in a few very rare cases, fairy tales and in epic movies it goes like that; but in general I’ve seen that it’s the small daily things and disciplines that lead up to the big changes in the long run. I’ve found that it’s the simple small habits like reading a book for 30-60min every day, practicing a sport or exercising regularly, watching your diet and eating healthy versus eating junk and engaging in many…
  • What’s in it for me?

    Jimenez
    21 Jul 2013 | 3:00 am
    Selflessness can look like selfishness if you ask me. Because in order to BE a better person for others, you must first look at how to BECOME a better person yourself first. If you want to give, you must first have it. If you want to be it, you must first become it. And thats why you must ask yourself the question: “What’s in it for me?”. What’s in it for me? I always ask myself frequently the question: “What am I really doing and what’s in it for me?” Now I understand that it may sound and look selfish in the short term, but in the long run it’s really not.
 
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    PLAY BIG: POSSIBILITY, TRANSFORMATION & LEADERSHIP

  • How To Open Yourself Up To The Experience Of Joy

    Maz Iqbal
    19 Apr 2014 | 12:05 pm
    Why bother with all the effort-risk-vulnerability that goes with showing up as a creator – one who creates, cause, authors?  Why not simply continue to go along with our conditioning and the default way of ‘showing up and travelling through life’ – that of a consumer who at best only gets to choose that which others have created? Look at your lived experience and ask yourself how many people you have experienced as joyous – today, this week, this month?  Have you experienced joy?  Joy, not happiness. When you/i show up and travel through life as creators (not…
  • Distinguishing Between ‘Being With’ And ‘Understanding’

    Maz Iqbal
    11 Apr 2014 | 9:49 am
    When is it appropriate to simply ‘be with’ (experience) the phenomena and when is it appropriate to dive into that which shows up and strive to understand it? Let’s start with exploring ‘Understanding’ as a mode of being (showing up) and operating (travelling) in the world. Why? Because it occurs to me that is the dominant mode of being in the Western world where I find myself living. A Brief Exploration Of Understanding Something occurs and we strive to understand.  What exactly does that mean? As I look into my lived experience it occurs to me that when we are…
  • Opening Ourselves To The Impossible And Living A Life Of Possibility

    Maz Iqbal
    6 Apr 2014 | 3:11 pm
    There is one scene, one dialogue, from the movie 12 Years A Slave that is etched in me.  Solomon Northup is an educated, free black man, who finds himself sold into slavery. He is being advised, to hide his education and play the dumb black man in order to survive. Solomon replies with great conviction “I don’t want to survive. I want to live!”  It occurs to me that the difference between surviving and living is possibility: living into-from-out of possibility.  What is the difference?  I share with you some powerful, even life transforming passages, from Ellen…
  • Birthday Gift: Quotes To Savour?

    Maz Iqbal
    1 Apr 2014 | 12:03 pm
    Officially, it is my birthday.  And I have chosen freely to show up and operate from a stance of giving: giving of myself to others, to make a positive contribution, and bring life to the possibility of a world that works for all. What can I give to you today, the people, the friends, who make the time to listen to my speaking?  Perhaps, a few quotes to be with. Life has no meaning. Each of us has meaning and we bring it to life. It is a waste to be asking the question when you are the answer. ― Joseph Campbell I do not know what your destiny will be, but one thing I know: the only ones…
  • Cause Miracles Wherever You Are, Whoever You Are With

    Maz Iqbal
    24 Mar 2014 | 2:45 pm
    I enjoying ‘listening’ to Laurence Platt and his speaking on Conversations for Transformation. In his most recent post, I found myself wide awake when reading the following line:“a miracle is something that validates who you are rather than diminishes who you are”. It occurs to me that a great way, a powerful way, a life affirming generative way of playing BIG is to be the source of the kind of miracle that Laurence is pointing at. I invite me-you-us to play BIG: to be the source of miracles in all of our relationships – at home with the family, with our friends,…
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    Sales Coaching Blog

  • Sales motivation: Be mentally fit

    21 Apr 2014 | 12:24 pm
    If Olympic athletes need great coaches who doesn’t? Last Wednesday, former Olympian Karen Garossino enlightened the EcSell Institute audience about great coaching and the impact it can have on performance. When you picture an Olympian, what images come to mind? If you said size, strength, speed, or any other physical trait, smile because you are correct. However, before you get to proud ask yourself this question, did any of your images paint a picture of someone who is exceptionally mentally fit as well as physically fit? If so, you are one of the few and you should pat yourself on the…
  • “Leading Sales with Noble Purpose”

    15 Apr 2014 | 11:29 am
    “How will your customer be different as a result of doing business with you?” That was the game-changing question posed to us by Lisa Earle McLeod on the opening night of the EcSell Institute spring summit. Throughout the next 90 minutes, Lisa challenged attendees to find their purpose and use that purpose to communicate a more powerful and effective message with their sales teams and customers.The author of “Selling with Noble Purpose,” Lisa is an expert on how defining and embracing a sense of purpose in your organization can lead to more profit. Lisa’s…
  • Excellence Matters: Scaling Sales Team Success

    15 Apr 2014 | 9:02 am
    You can't fake excellence.   Dr. Bret Simmons, an renowned expert in organizational behaviors and management, gave us valuable insight and an education into the mindset of excellence this morning at EcSell Institute's Spring Summit in Charlotte, North Carolina.  The following is a brief overview of some of the best tips and advice we can learn regarding working to achieving excellence. Tip #1 to achieve excellence: The first important area to consider is are you working in an environment that encourages excellence?  Not just excellence in it's final state...the finish…
  • Conferences and Coaching: Takeaway or Take a Hike?

    10 Apr 2014 | 5:00 am
     Every April, EcSell Institute puts on our Sales Coaching Summit which is all about inspiring ways to help our community of executive sales managers become better and more efficient at coaching. We have some pretty powerful coaching and management experts present at these gatherings and we get great feedback that the time spent at these conferences is akin to buying a car.     It’s new, it’s exciting, you can’t wait to get home and test drive everything about it.    And if you happen to have your whole team there with you, they…
  • Sales Coaching Part Five: The 5 High Pay-off Coaching Tools

    9 Apr 2014 | 4:57 am
    Wrapping up the sales coaching series today by sharing the tools a manager must use to help make the transition to a high performing coach.  If you’ve been following this series, here is what you have hopefully learned to date: Part one:  Why the sales leadership role has been grossly neglected Part two:  Sales coaching research Part three:  Developing a sales coaching methodology Part four: The high pay-off sales coaching activities Not in much of a “fluff” mood this morning, so I’ll get right down to the five high pay-off coaching tools used by…
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    Doug Smith Live

  • P90X3 Review

    Doug Smith
    23 Apr 2014 | 4:33 am
    Six years ago, I started doing P90X and got into the best shape of my life. Ever since then, I have been absolutely hooked on Beachbody programs. I have done P90x, P90X2, Insanity, Body Beast, and now P90X3. I absolutely love it! When I saw that P90X3 was coming out, I was so fired up. The one thing I was concerned about was the 30 minute workouts! The other Beachbody programs I did were all 40-65 minute workouts. I was use to going hard for an hour and getting great results. Could I really get into great shape in 30 minutes? In researching the program, I found that Tony Horton had the same…
  • Episode #35: How to Develop Your Character {Podcast}

    Doug Smith
    22 Apr 2014 | 4:28 am
    Episode #35: How to Develop Your CharacterNotes: Overview:What is CharacterWhy is it important to develop your character?How to develop into a man or woman of Character?My Definition of Character: Character is who you are, where you are. Good or bad.The importance of Character Development: *Your character will either make the world a better place or a worse place.“If you want a better world, composed of better nations, inhabited by better states, filled with better counties, made up of better cities, compromised of better neighborhoods, illuminated by better churches, populated by…
  • Easter, Light of Life, and the Pittsburgh Marathon

    Doug Smith
    21 Apr 2014 | 2:00 am
    Easter at Light of LifeLast Thursday at Light of Life, all of the staff and the clients in our programs came together and celebrated Easter. There was a period of time devoted to giving everyone an opportunity to share what the resurrection of Christ meant to them. It was incredible. For an entire hour, I heard what God has done in the lives of the men and women we serve. Over and over again I heard things like, “I got my life back…” “I got a second chance…”.People always wonder what it’s like to serve the homeless. In the three years I’ve…
  • Geneva’s MSOL/Serving Leader Conference with Henry Cloud Recap

    Doug Smith
    11 Apr 2014 | 2:00 am
    Yesterday, I had the privilege of attending Geneva College’s MSOL/Serving Leader Conference. It was an opportunity to spend a day learning from one of my heroes, Henry Cloud. I had the opportunity to meet him and snag a picture! I was pumped!I’ve posted about the impact Henry Cloud’s work has had on me here. He has played a huge role in my personal growth over the last three years. I would really encourage you to read his books. At the conference, he specifically focused on three of his books, all of which I recommend:Integrity (Affiliate Link)Boundaries for Leaders…
  • Episode #34: John Nuzzo

    Doug Smith
    3 Apr 2014 | 2:00 am
    Learning to Lead Episode #034: John Nuzzo**Note: This podcast is split into two parts. I’ve also added the time where you can find each question in the episode in the “Questions” portion of the show notes.  Bio:John Nuzzo is the senior pastor of Victory Family Church located in Cranberry Township, Pennsylvania. Pastor John and his wife Michelle founded the church in 1993. Under their leadership, the church has grown into a body of believers possessing the same vision—to reveal the love of God for all mankind. Their belief is that an individual’s understanding of the…
 
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    Empower the Leader in You » Blog

  • Use Emotional Intelligence To Become A Self-Aware Leader

    LaRae Quy
    20 Apr 2014 | 7:53 pm
    FBI agents who work undercover are given a series of psychological tests to determine their level of self-awareness. Without self-awareness, agents would not be able to predict their responses when confronted with the unknown that accompanies undercover work. PODCAST:  http://www.laraequy.com/wp-content/uploads/2014/04/How-to-Use-Emotional-Intelligence-to-Become-A-Self-Aware-Leader.mp3   Psychological tests are constructed and administered by the FBI’s Behavioral Science Unit. I spent a week being assessed by FBI instructors and attending classes intended to drill into me the…
  • Ways to Move Through Uncertainty & Start Living The Life You Want

    LaRae Quy
    13 Apr 2014 | 4:57 pm
    The FBI requires all agents to qualify with their firearm at least four times a year. Part of this training is taking turns arresting fellow agents and putting them in handcuffs. PODCAST: http://www.laraequy.com/wp-content/uploads/2014/04/Ways-to-Move-Through-Uncertainty-Live-Your-Life.mp3 As I tried to handcuff one of the senior agents on my squad, I found he didn’t have the flexibility to place the back of his hands together behind his back. Over time, he had lost a great deal of the suppleness in his shoulder muscles.  While he took great deal of ribbing by fellow agents, I remember…
  • How Women Leaders Can Kick Butt

    LaRae Quy
    6 Apr 2014 | 6:38 pm
    I knew at an early age that I wanted to do something unique with my life. Perhaps that was because I spent my childhood being very ordinary; I lived for the day when I could break loose and prove to the world I had a champion’s heart.  Podcast: http://www.laraequy.com/wp-content/uploads/2014/04/How-the-Weaker-Sex-Can-Kick-Butt.mp3 I found the story of Jael in the ancient book of the Bible to be one of the most inspirational stories I read as a young girl in Wyoming. It encouraged me to believe that I was capable of accomplishing great deeds, even in the face of tremendous adversity. The…
  • 5 Unconventional Ways You Can Lead From Your Heart

    LaRae Quy
    30 Mar 2014 | 5:31 pm
    I spent Saturday morning at my local gym working out with a trainer. As I repeated repetitions with free weights, my trainer kept yelling, “Put your heart into it.” I write and speak about mental toughness, but his exhortation to put my heart into my workout struck a new cord.  PODCAST: http://www.laraequy.com/wp-content/uploads/2014/03/5-Unconventional-Ways-You-Can-Lead-From-Your-Heart.mp3 Mental toughness begins with heart, and my friend, Lolly Daskal, is an expert on leading from the heart. I’ve learned a lot from her and how important it is to listen to the wisdom of our inner…
  • 6 Ways Successful Leaders Use Their Brain To Achieve Goals

    LaRae Quy
    23 Mar 2014 | 7:17 pm
    I was a fashion buyer for a fancy retail store before I became an FBI agent. I will never forget my first day at the FBI Academy… Everyone stood up and gave their background: military officers who had led dangerous military missions in North Africa, police officers who survived shootouts, and successful prosecutors against dangerous mob families in New York. So, when I stood up, everyone turned their head to look at the fluffball who had accidentally gotten into the FBI. Born and raised on a remote cattle ranch in Wyoming, I lacked the polish and sophistication of many of my fellow…
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    Deep Imprints Coaching

  • When stress has you in over your head

    Kim
    7 Apr 2014 | 4:09 am
    When your world is crashing, and your stress level is to the roof, it is tempting to think that if a few things would just change, then we could really trust God. The thing is that we are complex people. When our emotions are engaged, or traumatized from the past, our natural response is to […]
  • Do you need more time in your day?

    Kim
    4 Apr 2014 | 9:45 am
    Some days it feels like we are running from one thing to another, just hoping to catch our breath. We need more time. My life is always busy. Right now, I work 24 hours a week, I am in grad school again, and am looking for ways to empower and encourage people to live the […]
  • What can you celebrate today?

    Kim
    2 Apr 2014 | 8:51 am
    You will succeed! Today there will be plenty of things to celebrate. You will also find some sticking points. You have a choice – celebrate the wins or focus on the hard parts. Spring is here, and many of us have to face the Spring priming of the lawnmower. Which works better – getting discouraged […]
  • You can start your own mastermind group today

    Kim
    1 Apr 2014 | 4:57 am
    Imagine you had a group of people who listen intensely to what you have to say, then give you honest feedback and input. Would you like to borrow 5 other brains to move to your next level immediately? This last year, I’ve had the privilege of walking with a group of friends who are amazing. […]
  • Should the pastor know everyone in church?

    Kim
    20 Mar 2014 | 1:40 pm
    Does a good pastor know everyone in his/her congregation? In short, my answer is yes AND no. As always, I am sharing my thoughts in order to facilitate conversation, because I believe we are all richer when we can understand each other, so feel free to comment. First, why a pastor doesn’t need to know […]
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    Coaching Excellence

  • You Decide…Employee Alignment or Confinement

    ipeccoaching
    18 Apr 2014 | 3:33 pm
    Values are the principles people live by, the beliefs behind everything that a person does or does not do. There are two types of personal core values: fear-based and conscious-based. Where are your values based? Values based on fear are the ones that cause people to take action to avoid certain tasks even though they must be accomplished. A simple example is the accounts receivable clerk who is tasked with producing month-end reports. If the clerk values excellence, the information in the report could, in that person’s mind, be considered a “report card” on his/her ability to perform…
  • What is Momentum?

    ipeccoaching
    17 Apr 2014 | 2:25 pm
    If you enjoy sports like I do, you have most definitely witnessed swings in momentum during games. Maybe it was a great defensive play, or a player just succeeding on pure grit, that fired their teammates up and they rallied behind it. Sometimes it’s easy to pick the moment the energy of a game changed. Other times it’s more subtle. Recently, someone asked me if I could quickly give a definition of what momentum is in relation to getting people started down the path to make a sustainable change. Here is what I had to say: “Momentum” happens when two […]
  • All Support Systems, Go!

    ipeccoaching
    10 Apr 2014 | 1:48 pm
    It’s not always easy to ask for help. Many times we have been conditioned to “go it alone” and “tough it out.” There is certainly importance in being self-reliant; but, there are also many times when a helping hand, a kind word, or an attentive ear lifts us to levels unobtainable on our own. It’s vital to have a strong support system we can lean on and bounce ideas off of. Sometimes we really can’t see the forest for the trees and need the fresh glance from another perspective to help clarify situations for us. There are all kinds of […]
  • The 5 Signs of Change You’re Probably Ignoring

    ipeccoaching
    2 Apr 2014 | 1:59 pm
    We live in a world of change. We’re always transitioning. We’re always transforming. Hopefully, we’re doing it consciously by having a system that helps us when the old, undesirable patterns come back or we start to backslide or go in a direction that is not where we want to be. That sustainable performance system is something that’s going to help us understand how to view the setbacks that will occur. It helps us sort through the static and reminds us that a setback is nothing more than information. It doesn’t mean “I’m less of a person” or “I’m not adequate” […]
  • What Is Blocking You From Reaching Your Vision?

    ipeccoaching
    28 Mar 2014 | 6:29 am
    Having the vision of where you want to be is one thing. Having the confidence and commitment to reach your goals are often areas where we fall short. Ask yourself these questions: • In terms of confidence, ten being supremely confident, on a scale of one to ten, where are you? • In terms of commitment, ten being absolutely committed, where are you? Many times people will be committed, but they will not be confident. Other times they may be confident, but not fully committed. Why is that? If your commitment isn’t at a ten, you need to look for […]
 
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    Blog entries

  • What Do You Say to a Liar?

    15 Apr 2014 | 6:07 pm
    Like so many young managers, Martha fell into the “lying trap”. Her boss asked her if she had followed-up on a sensitive customer issue and she said “yes.” But she hadn’t. Now she was in a fix. What would she do next? In a minute, I’ll tell you what happened.Have you ever suspected that someone you lead at work has lied to you? What did y...
  • What Would Harry Truman Do?

    11 Apr 2014 | 1:49 am
    I am trying to imagine this week what it would have been like to be Harry Truman on April 12, 1945. He was the same age as me today.On that day he had just finished presiding over the Senate as Vice Presidents do. Then, while mee...
  • How Leaders Can Lower High Anxiety

    2 Apr 2014 | 6:50 pm
    All of us experience anxiety. Even today I experienced it as I was driving through Boston on my way to appointments in Rhode Island. The weather was poor, the volume of traffic significant, and I wanted to be on time. Since being on time is important to me, I knew that the fear of being late ...
  • Can You Take on Coke and Pepsi as a Strategy?

    25 Mar 2014 | 7:59 am
    When is it a good idea to take on Pepsi and Coke? Apparently you can when it involves the Super Bowl. I’ve just been reading about how a small company, SodaStream, tried to do just that and won in the eye of public opinion. And it teaches us ho...
  • How Early Yearnings Can Give Insight into Your Talents

    13 Mar 2014 | 11:36 am
    Recently I heard Jim Cramer of Mad Money fame give a short interview on Wait, Wait…Don’t Tell Me. Among the things I lear...
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    Managerial Mayhem

  • Superhero 101: Eight secrets to delegating more effectively

    Aaron Cargas
    13 Apr 2014 | 3:00 pm
    Telling a manager they need to delegate more is often like telling a superhero they need to set aside their vast powers and watch their employees do the world saving: “Did you save the world like I asked you too? No? You said you would get that done by Tuesday…” The executive overlord gets frustrated because she’s tired of hearing the superhero manager say he’s too busy. “Just delegate more and follow up!” shouts the overlord. The superhero gets defensive and walks out of the meeting with his cape in a bunch because no one saves the world like he does. In fact, the last time he…
  • The Introvert’s Guide to Sales Success

    Aaron Cargas
    9 Mar 2014 | 3:00 pm
    Years ago we did a company team building exercise where we all took personality tests. After being labeled either an introvert or extrovert, we separated into groups to discuss the opportunities and challenges of whatever personality type we happened to be. Our facilitator was careful to tell us that one type was not necessarily better than the other. She also emphasized it wasn’t a binary choice, but rather each person was somewhere on a continuum between “I” and “E”. That didn’t stop the extroverts from seeming just a little too proud of their “E” label, prompting me to…
  • Idea Avalanche: Effectively Dealing with Employee Feedback

    Aaron Cargas
    23 Feb 2014 | 3:00 pm
    You decide to create an open collaborative culture at work, but when you first ask for feedback from the team, all you hear is crickets chirping. No one wants to open up. But you keep sharing information and you continue to solicit employee feedback. Soon everyone is opening up. You’re knee deep in an idea avalanche. Phyllis thinks Mondays should be a day off and everyone should work four tens. Reginald wants to put in a game room so he can show off his foosball skills. Seymour thinks the health benefits are stingy, but he came up with a great new idea for selling widget scrap in the…
  • Idea Food: 5 Steps to Promote Team Initiative

    Aaron Cargas
    16 Feb 2014 | 3:00 pm
    Here’s how a lot of performance plans work: Run fast on your own hamster wheel, and you’ll get a yummy food pellet. Mmmmmm. But don’t worry about where the pellets are coming from, how much it costs to run the cage, or how many pellets are in the feeder bin. If you run really fast, you’ll get more pellets. If you run too slow, you only get half a pellet and you are put on a hamster wheel performance improvement plan. Spin that wheel faster within three months or follow your dreams in another cage. Individual performance is very important. You must be willing to spin your own wheel.
  • Reality Reaction: The End Goal of a Sharing Culture

    Aaron Cargas
    9 Feb 2014 | 3:00 pm
    It used to be that men wearing pantaloons and powdered wigs made all the decisions. They ruled over peasant workers by hoarding information and arguing amongst themselves in overly affected accents. They communicated their decisions via the town crier who galloped his white steed to the square and shouted patronizing decrees before riding off and trampling the peasant’s garden on the way out. This was deemed the proper approach because, it was reasoned, only the powdered wigs had the education and pedigree to shoulder weighty information and make big decisions. Fast forward to modern day…
 
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    Trailblaze

  • Calling All Leaders!

    David M. Dye
    17 Apr 2014 | 6:38 am
    I Don’t Care I’m sure it’s happened to you. It happens to all of us…you hear the words coming out of your mouth and before you finish the sentence, you realize you’re saying something an adult told you when you were a child. Something you haven’t uttered in decades. When I was eight-years-old, I joined a youth soccer team. When the coach asked me what position I wanted to play, I said, “Goalie.” My reasoning was that the goal-keeper didn’t have to run. It’s probably not a surprise that I didn’t last very long in that position. The next year, Coach Tom moved me to…
  • Reality Check – Leadership Communication

    David M. Dye
    24 Mar 2014 | 8:26 am
      Recently, I had the opportunity to spend time with Craig Price, host of the excellent Reality Check Podcast. Craig is an expert in real-world thinking and we had a good conversation. We cover a lot of ground including: Fear as a poor yet popular tactic that usually only gets the least amount of effort from your team, Craig getting robbed at gunpoint, and why leaders need to humanize themselves instead of setting themselves above their employees. Bonus: near the end of the interview, Craig contemplates renaming his show! Check out the interview And if you like Craig’s podcast…
  • Your Bad Boss Didn’t Intend to Be Bad (and How You Can Avoid the Same Fate)

    David M. Dye
    19 Feb 2014 | 7:01 am
    Do You Know This Person? Have you ever met an aspiring leader who says, “I want to be a horrible boss.” No? Me neither. I’m not saying there isn’t a random psychopath or two out there, but for the most part, if you have a lousy leader in your life: Your bad boss didn’t intend to be bad. Think about that for a moment. Let it sink in; it’s important. They might have taken the position for many reasons, but their goal was never to be a jerk, to fail, or to make life miserable for their team. If you’ve ever had a bad boss, those awful outcomes are byproducts, never goals. Why It…
  • I Locked Up My Team and What Happened Next May Surprise You

    David M. Dye
    30 Jan 2014 | 8:15 am
    A Leader’s Inspiration I was sitting at the kitchen table eating a bowl of Honey Nut Cheerios. At 11 years old, I was the oldest of six children. It was a warm Saturday in May, my mother was at work, and my father was running late. As he rushed through the kitchen on his way out the door, he stopped, pointed his finger in a sweep that took in the whole house, and said in a stern voice: “David, this house is filthy. I want it spotless by the time I get home. You’re in charge. Now get it done and I’ll see you tonight.” He didn’t say “or else…” but I understood this to be a…
  • Experts on Leading Up and Sideways: A Frontline Festival

    David M. Dye
    17 Jan 2014 | 4:00 am
    Your leadership success depends on your ability to get things done with a wide variety of people – most of whom are not members of your team. Your boss, your peers in other departments, vendors, customers, and even your family all play a role in your leadership success. I’m honored to host this month’s Frontline Festival with a fantastic collection of wisdom on how to lead up and sideways. Thank you to the ever-generous leadership community for sharing your wisdom and insights! Leading Sideways: Influence Jesse Lyn Stoner, Seapoint Center, shares How to Influence Without…
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    Activate Group, Inc

  • Do Your Brand Promises Cause Raving Fans?

    Howard Shore
    23 Apr 2014 | 11:27 am
    Do Your Brand Promises Cause Raving Fans? If your company is like most, you are finding it increasingly difficult to provide differentiation from your competition. Your customers may be satisfied, but are they telling others about your company? Do you have a strategy that makes it easy for your target customers to choose you over the competition? Does your brand represent factors, services, or features that are unusual in your industry and critical to the buying decisions of your target customer? If not, you have a strategy problem! Strategy Problem In my experience, the majority of small and…
  • Motivate Your Employees By Answering These 5 Questions

    Howard Shore
    14 Apr 2014 | 9:20 am
    Motivate Your Employees By Answering These 5 Questions Whether you like hearing it or not, you will find that many of the daily problems leaders and managers deal with are caused by their own poor management. A well-known State of the American Workplace report from the Gallup Organization (See my previous article “Profit Leak 2 — Is Poor leadership Holding Your Company Back?” ) identified that only 30% of all workers could be referred to as “Engaged Employees.” More importantly, the survey uncovered that leadership is causing the other 70% to be “not engaged” or “actively…
  • How Is Decision Making Affecting You as A Leader?

    Howard Shore
    11 Apr 2014 | 9:48 am
    How Is Decision Making Affecting You as A Leader? Do you consider yourself and emotional or rational decision maker? If you are like many leaders I have met in the entrepreneurial ranks you think you are both. Some of my clients would just argue that their emotion is rational. Regardless, what I would like you to consider is that you are likely well overestimating how good you are at making decisions and that you need to use a different approach depending on your circumstances. Do not Confuse Your Ability to Earn Wealth with Good Decision Making I find that many leaders are capable of making…
  • Great Leaders are Surrounded By Great People

    Howard Shore
    10 Apr 2014 | 8:55 am
    Great Leaders are Surrounded By Great People Do you remember growing up and noticing the different circles of friends in school? You also probably noticed that the circle of friends influenced a lot of the activities a person involved themselves in, the people they came in contact with, whether they were considered popular or not, and many personal habits such as studying and staying out of trouble. Success has a lot to do with the People you Surround Yourself With! Now let’s fast forward many years. I am closing in on fifty and nothing has changed. Success has a lot to do with the people…
  • Are You Leading For Approval Ratings?

    Howard Shore
    4 Apr 2014 | 10:45 am
    Are You Leading For Approval Ratings? Are you generally a nice person? Does your need to be liked by others sometimes affect your ability as a leader? The challenge for everyone is that when positive qualities are overextended, they can work against you. The reality is that everyone has “need for approval” to a certain degree. Do you have too much? If you do, and your natural style is also to avoid conflict, you can be flirting with disaster as a leader. How this Back Fired Costing a Client Millions In several of my recent articles, I referred to an owner who sold his business…
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    Leaders to Leader

  • The Stronger the Personal Feelings, the Less Likely Any Agreement Will Occur

    Timothy F. Bednarz, Ph.D.
    9 Apr 2014 | 12:49 pm
    Leaders not only have to communicate their own thoughts, ideas, and messages clearly, but are often responsible for facilitating better communication between groups and individuals with divergent points of view. Leaders must understand that communication is heightened when personal feelings and emotions are deeply involved. One rule of thumb always applies: the stronger the personal feelings of the involved parties, the less likely any mutual agreement between the two.
  • Barriers to Integrating Change

    Timothy F. Bednarz, Ph.D.
    7 Apr 2014 | 12:36 pm
    Teams that block themselves at the implementation stage repeatedly get mired in a web of bureaucratic minutiae, focusing on small details at the expense of a successful project. They confuse plans and strategies for the final project and the repetition of processes and procedures for change. Consequently, they never fully integrate the desired behaviors into their own team. Teams get caught up in the form rather than substance of the project.
  • Plans Must Be Rooted in Past Performance

    Timothy F. Bednarz, Ph.D.
    4 Apr 2014 | 11:56 am
    Plans are not a worthless set of documents to be viewed only once or twice a year: they outline significant milestones and detail what the unit needs to do to effectively operate throughout the year. Leaders understand that performance plans lay out the path for attaining their goals and objectives.
  • Encourage Questions to Improve Open Communication

    Timothy F. Bednarz, Ph.D.
    2 Apr 2014 | 12:00 pm
    True leadership requires open and regular interaction between leaders and employees. Leaders understand that they cannot lead from their office or behind a desk: to get a sense of what is actually happening in their organization, they must be actively involved. It is important to understand that good leadership doesn’t demand leaders directly help employees perform their jobs. Rather, by simply maintaining an active awareness of what is going on in their organization, leaders can anticipate problems and opportunities, and respond accordingly. Furthermore, when leaders communicate and…
  • 16 Ways to Motivate Employees and to Celebrate Their Successes

    Timothy F. Bednarz, Ph.D.
    28 Mar 2014 | 8:00 am
    Employees are the chief resource leaders can utilize to maintain and enhance their leadership abilities. Therefore, understanding and applying appropriate motivational methods for employees on delegated assignments is important for leaders. By motivating each employee to perform at his or her maximum level of efficiency, leaders also maximize their own success. Furthermore, as leaders motivate their people, they not only help the company gain financially, but also develop personal relationships between themselves and their employees.
 
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    Random Acts Of Leadership™

  • How WIll You Spend Tomorrow?

    Susan Mazza
    23 Apr 2014 | 4:55 pm
    My daughter posed a question to my husband and I over dinner one night: “If you knew you were guaranteed to receive $86,400 a day, at 12:01 am every day for the rest of your life, how would you spend it?” The only catch is that you must spend it.  You can’t save it in any form, and whatever you don’t spend is gone forever. Would you spend it all each and every day? What would drive your decision regarding how much to spend and on what? We started talking about all the things we might do with that money each day, how it would change our lives and how we could use it to…
  • The Path to High Performance

    Susan Mazza
    16 Apr 2014 | 3:57 pm
    If you want to get on a path to high performance, there is one thing you must first accept: Whatever your current level of performance may be at this moment, if you aspire to something greater or to be better you have a performance gap. Being honest with yourself about your gap is an important first step in closing it. After all, how can you close your performance gap until can accept you have one and are willing to honestly explore it? Yet for many that gap can be extremely hard to face.  Perhaps it’s because in facing the gap we must confront one of our greatest fears as human beings…
  • Are You Playing Enough?

    Susan Mazza
    10 Apr 2014 | 9:00 am
    Following is a guest post from Rich Largman.  Rich is someone I have collaborated with for 15 years in working with clients.  He is also my personal coach and one of my dearest friends.  It is my pleasure to share his insight and writing with you here.  This topic is so perfect as a first post for him here because he brings the energy of curiosity and play to everything he does, especially his work.  His presence is a gift in every dimension of my life. We’ve all heard the familiar scoldings growing up such as… …Quit fooling around. …Will you please grow up.
  • A Letter to a Bully

    Susan Mazza
    2 Apr 2014 | 5:50 am
    Have you ever been bullied? Even if you haven’t, chances are you know someone who has. It doesn’t matter whether it was long ago as a kid or now as an adult.  Even when you have the maturity to recognize bullying for what it is, the hateful actions of a bully can still wreak havoc in your life. Being bullied feels like an assault.  Whether it is on your person or your character being bullied can deal a debilitating blow, especially when someone has power over you such as a boss or a teacher. Bullies tap into your fears and can do damage to your self image if you don’t find…
  • What Skills and Abilities are You Over-relying On?

    Susan Mazza
    27 Mar 2014 | 10:54 am
    There are probably a lot of things we all just take for granted. Perhaps it’s because we naturally assume there are just some people (or things) that will always be there. When suddenly they are not, we experience a wake-up call. It could be a customer that leaves unexpectedly, a friend that stops responding to our calls, or something even more earth shattering like the unexpected loss of a loved one. I’d venture to say we have all been surprised by a sudden, unexpected loss at one time or another in our lives. Those kind of wake-up calls typically leave a lasting impression that…
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    Step Up Leader with Susan Freeman

  • Are You Conscious of What You Are Practicing as a Leader?

    Susan Freeman
    11 Apr 2014 | 8:50 am
    Aristotle said “We are what we repeatedly do.”  As a leadership coach, I am always curious about what my clients are practicing.   The challenge is to realize that although we have all been practicing something, some of those “practices” aren’t …The post Are You Conscious of What You Are Practicing as a Leader? appeared first on Step Up Leader with Susan Freeman.
  • Why Connection Matters for Leaders

    Susan Freeman
    1 Apr 2014 | 3:00 pm
    According to Wikipedia, connection is “a relationship in which a person, thing, or idea is linked or associated with something else.” This directly relates to a fundamental leadership skill:  the ability to connect. Everything a leader does, requires connection. Vision, …The post Why Connection Matters for Leaders appeared first on Step Up Leader with Susan Freeman.
  • What Are You Doing to Close the Big Leadership Gap?

    Susan Freeman
    26 Mar 2014 | 5:33 am
    The 2014 Global Human Capital Trends survey published earlier this month by Deloitte University Press points out critical gaps in organizational leadership. In a paper examining the findings, authors Canwell, Dongrie, Neveras and Stockton point out that: Leadership “remains the …The post What Are You Doing to Close the Big Leadership Gap? appeared first on Step Up Leader with Susan Freeman.
  • The Truth About What Makes A Great Leader

    Susan Freeman
    20 Mar 2014 | 4:23 am
    Because the Step Up Leader system relies heavily on developing emotionally awareness and competent leadership for clients, I wanted to highlight a recent interview with Daniel Goleman from Forbes about what makes a great leader. Goleman is an internationally known …The post The Truth About What Makes A Great Leader appeared first on Step Up Leader with Susan Freeman.
  • How Often Are You Leading From 30,000 Feet?

    Susan Freeman
    12 Mar 2014 | 4:45 am
    I am writing this week’s tips and tools from 30,000 feet.  Literally!  I find that I can often achieve inspiration and speed while in an airplane.  From up above the clouds the landscape looks entirely different than when I am …The post How Often Are You Leading From 30,000 Feet? appeared first on Step Up Leader with Susan Freeman.
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    Karen Catlin

  • The six-word phrase that matters most

    karencatlin
    1 Apr 2014 | 10:57 am
    Did you know there is a parenting phrase that brings student athletes happiness, confidence, and a sense of fulfillment? It’s just six words: “I love to watch you play.” Years ago, I first came across a variation of this phrase in the program for a local Nutcracker performance. My friends’ daughter was playing Clara, and […]
  • A mantra for leadership

    karencatlin
    18 Mar 2014 | 1:05 pm
    Watching Anne-Marie Slaughter’s TEDGlobal 2013 talk Can we all “have it all”?, I was impressed with her mantra on leading people with families: As a leader and as a manager, I have always acted on the mantra, if family comes first, work does not come second — life comes together. If you work for me, […]
  • Your Throw Sucks

    karencatlin
    11 Mar 2014 | 7:18 am
    This past weekend, a friend posted the following on her Facebook page: Our house backs up to a baseball field. Today has seen a progression of dads with their sons practicing for baseball season. In the 11:45am slot we have the a-hole dad of the day: “Your throw sucks. Throw the damn ball at my […]
  • The true goal of leadership and parenting

    karencatlin
    27 Feb 2014 | 7:29 am
    My husband and I have had a few practice runs at empty-nesting. Stretches in the summer when our kids visited my family on the East Coast, and my husband and I stayed in California for our jobs. While we missed our children a lot, we have to admit it was a nice change. No milk […]
  • Alone, but Never Alone

    karencatlin
    19 Feb 2014 | 10:12 am
    When my kids were infants, I remember rocking them back to sleep in the middle of the night, looking out of our living room windows across a canyon. Seeing the lights in the other hillside houses helped me realize there must be dozens of parents nearby who were awake just like me: nursing babies, consoling […]
 
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    Leading in Context

  • 5 Leadership Development Priorities

    Linda Fisher Thornton
    23 Apr 2014 | 2:55 am
    By Linda Fisher Thornton The recent post "It's Not About Us" was the most popular post of all time on the Leading in Context Blog. It described how our understanding of leadership has moved beyond a focus on the leader to a focus on creating shared value for others.
  • Ethics is Contagious

    Linda Fisher Thornton
    16 Apr 2014 | 2:55 am
    By Linda Fisher Thornton I must admit that I can't take the credit for coming up with the catchy title of this post. A group of attendees at a recent keynote I delivered came up with it as a way to describe what they had learned. And it makes perfect sense. Ethics is catching, and leaders set the tone for the ethics of the organization. What would happen if everyone in the organization followed our lead? Would the organization be more or less ethical? What kind of ethics are people catching as they work in our organization?
  • Well-Being is Trending

    Linda Fisher Thornton
    9 Apr 2014 | 2:55 am
    By Linda Fisher Thornton Have you noticed that well-being is trending? It's not enough to provide fair pay and good work conditions any more. People want to participate in something meaningful and work in high-trust cultures where they can flourish. They seek out companies that care about their well-being.
  • Got Ethics? Are You Positive?

    Linda Fisher Thornton
    2 Apr 2014 | 2:55 am
    In spite of all the bad news you see in the media about ethics, we don't build ethical cultures by focusing on the negative. Let's face it - thinking about fraud, embezzlement and conflict of interest won't make us better leaders. But that's what many of us are focusing on in our organizations.
  • It’s Not About Us

    Linda Fisher Thornton
    25 Mar 2014 | 3:06 am
    By Linda Fisher Thornton You may have noticed that people's expectations of us as leaders have increased exponentially. Consumers are choosing companies that care about their well-being. Employees are choosing companies that do meaningful work and give back to the community. To survive in this new land where ethics is key to success, we must confront the situation with a clear realization that it is not all about us. As leaders, we are not the center of the universe.
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    Wide Circle

  • Pre-requisites to better performance

    Gerry
    31 Mar 2014 | 2:47 am
    As a leader you are normally responsible for both your own and your people’s performance. Here are 3 things to consider when setting performance targets and key performance indicators (KPIs): To be successful at anything: 1. The person must want to do it 2. They must have the skills to do it 3. They must be given the chance to do it If performance in your organisation varies a lot, then you may want to assess it against these 3 criteria. If one of them is currently missing then it’s likely that performance will not be as good as it could be. Now, you know where to start…
  • Why to improve performance?

    Gerry
    13 Mar 2014 | 2:17 am
    Why not? would be one way to answer this question. Here are 3 more good reasons: 1. On a personal level, most people want to be able to do things well and feel good about themselves afterwards. When you feel good about yourself and what you do somehow you tend to perform even better thus reinforcing the cycle. So, it’s good for your health! 2. You get more done. When you focus on things that are important to you, your motivation grows and your energy increases. High levels of motivation and increased energy lead to even better performances and better results. 3. On an organisational level,…
  • Discover NLP

    Anete
    15 Jan 2014 | 6:05 am
    NLP is the study of subjective experience. It enables you to: Run your brain for peak performance Learn, change and communicate more effectively Teach & coach others to do the same NLP (NeuroLinguistic Programming) is a powerful technology that when used ecologically literally enables you to transform your life: you get more freedom, balance and choice. You have more fun! Download this free e-book and find out more now!
  • Leading into the future: control less, trust more!

    Eimear
    19 Nov 2013 | 3:22 am
    As we outlined in our previous posts on the future of work, the world of work is evolving rapidly. Leaders are facing a wide range of complex new challenges, and to respond to these effectively, they need to grow their existing skill set. Senior leaders need to be more aware of the challenges their people are facing in this new dynamic world of work. This requires them to engage more in regular dialogue with colleagues at all levels. To be successful today and going forward, those in positions of authority need to refine their ability to lead change, leverage diversity, connect with multiple…
  • How effective is your collaboration at work?

    Eimear
    15 Nov 2013 | 1:21 am
    Our `Future of Work´ report found that the evolution of communication tools in the last decade is having a major impact on organizations.  One area where this is really being felt is how we collaborate in the workplace. The main trends here include: the virtualization of work, the increased adoption of flexwork policies, and the generation shift.However, 90% of professionals agree that the way we collaborate today needs to improve and evolve to adjust to the changed environment. What do you think? Download the Executive Summary or attend our event: Effective Collaboration at Work in…
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    kate{mats}

  • Creating the ultimate notebook

    kate
    16 Apr 2014 | 8:24 am
    Hello! It has been a while since I have updated here.  Hopefully you haven’t missed all the great updates though, since I am blogging a lot on the Popforms blog (and there is a ton of other great stuff on there too!). If you aren’t following along though, I would still love your opinion.  I am considering pursuing a little passion project of mine and I would love your reaction. Essentially I want to create a new breed of planner/notebook and I would love your comments and ideas.You can skim the post about how most notebooks fall short, and if you have 2 minutes and are…
  • A guide for new managers: how to own your role and build a successful team

    kate
    8 Jan 2014 | 9:05 am
    When I first became a manager, I was not very good at my job. I struggled to find the right balance, prioritize the right things, and communicate with the right people to make myself and my team successful. It’s a big part of why I founded Popforms — I know that smart people who are in leadership positions want to be amazing at their jobs, but it’s not always that easy. We all come to work to do a good job, but in leadership roles, what “doing a good job” looks like can be really unclear especially when you are new. New managers are some of the people I hear from most often,…
  • How you can be smarter, happier, and more productive at work

    kate
    19 Nov 2013 | 9:31 am
    It’s been a while since I’ve posted on this blog, and that’s because (as you may or may not know) earlier this year I launched my own company, Popforms, and have been doing all of my writing over on our site’s blog. I still get a ton of traffic coming to katemats.com, though, so I wanted to take an opportunity to share what I have been up to, how you can stay involved with my journey, and how it can hopefully help you too. What we’ve been up to I founded Popforms with the goal of making it easier for managers and teams to work together. As a manager, I wasn’t always good at my…
  • Don’t Waste Money on Conferences – my tips to get more out of these events

    kate
    24 Jun 2013 | 10:30 am
    Hello there! I wrote this awesome post on Making the Most Out Of Conferences (for speakers and attendees), however, it is on the new Popforms blog. And I am probably going to post there more than here on katemats.com for the foreseeable future.  So if you want to stay up to date be sure to check it out. :) Thanks and enjoy! Don’t Waste Money on Conferences – my tips to get more out of these events is a post from: kate { mats }
  • Epic List of Interview Questions

    kate
    14 Jun 2013 | 8:16 am
    When it comes to interviewing having a good list of questions to share with your team can be invaluable.  It helps everyone prepare a little easier; plus being aware of what other people are asking is a great way to ensure that you cover a diverse set of areas (giving you a better view into an imperfect process, and the candidate a better chance to get things right). This is the list I used to use (largely for software engineers and web developers, but many are also good for other roles like PMs, etc.). There is also a link to a google doc of the questions here – that way you can make…
 
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    Dave Bratcher - Leadership: ENGAGED

  • 3 Ways to Get More Done

    Dave
    2 Apr 2014 | 4:30 am
    Ever feel overloaded? If you are anything like me, you have a difficult time saying, “No.”  This is one of those weeks where all of the answers of “Yes” are coming due.  This past weekend, I could not stop thinking about everything that needed to be done and how little time I had to prepare.  Three speaking engagements, two separate teaching commitments, and a full time job to go along with it.  All of these things I love to do.  I am certainly not complaining, but I do want to let you into areas where I struggle and hopefully help you when you are in the same…
  • One Shoe Drive at a Time…

    Dave
    25 Mar 2014 | 4:29 am
    How many pairs of shoes are in your closet? If you’re anything like me the answer is, “More than you can wear.”  Something interesting happens as we get older…our feet quit growing.  Once this happens, we often get tired of wearing a pair of shoes before they are worn out.  This causes our personal shoe collection to grow.  So what is the solution? Thanks to the vision of Wayne Elsey, you can now allow your closet clutter to be a blessing to someone else.  Wayne, founder of Soles4Souls and Wayne Elsey Enterprises, launched a new venture called Funds2Orgs in an…
  • Lucky vs. Good

    Dave
    19 Mar 2014 | 3:43 am
    Would you rather be lucky or good? Have you ever met anyone who just seemed to be lucky?  You know the people I’m talking about…those people who always seem to get the breaks.  The ones you hear about landing a big account, catching a foul ball at a baseball game, or always getting their name drawn for a door prize. When you stop to explore much of what appears to be luck, you find something much different than it appears to be.  Were they truly lucky, or was their more going on?  For some things, it is nothing more than luck, for most it involves something more. In…
  • Make those around you Better

    Dave
    14 Mar 2014 | 4:19 am
    Are you adding value to those around you? It today’s competitive environment, it may seem counter intuitive to give yourself to others.  Our society seems to become more selfish with each passing day, but the need for all of us to improve remains unchanged.  The real question is one which places the focus on others, while understanding what each individual brings to an organization. Each of us is gifted in certain areas, and each of us can add value to those around us.  So how do you do it?  What is an easy assessment or plan to help you accomplish this? In this week’s Jackson…
  • I’m running and it HURTS

    Dave
    5 Mar 2014 | 3:34 am
    Are you running? Why in the world are so many sacrificing time to workout?  It seems more and more people are getting serious about working out.  I am no exception.  This has been one of the things I have always “wanted” to do…but I never have.  Like author, Jeff Goins, often says, “We need to own who we are.”  For him, it was saying out loud, “I am a writer.” For me, it is saying out loud, “I am a runner.”  Of course I will not be running a marathon any time soon, but I am training to run my first 5K.  From there, the training will…
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    Simply Understanding Blog by Giana Consulting | Change Begins With Me

  • When your greatest struggle collides with your greatest gift…

    Chery
    20 Apr 2014 | 11:38 am
    Do you know any person or organization that is in the midst of their most significant struggle – ever? Would it help you get through the struggle if you knew that it was necessary to unleash your greatest strength? There is a pattern throughout history that fills me with so much hope that it almost makes me wish for a big struggle… Below are three examples. ONE: I’ve been studying the life of a dreamer… A boy with natural leadership skills. A teen that knew he was born to do something of great significance for others. But his ego was bigger than both his wisdom and his compassion.
  • Looking Back and Looking Forward after Major Change

    Chery
    10 Apr 2014 | 11:18 am
    One year ago yesterday, I got on a plane and flew away from my comfort zone. One year ago late tonight, I arrived in a land that I had repeatedly expressed a less than zero desire to live in.  (And yes, I came to live here.) One year ago tomorrow, I viewed our new home and met new neighbors for the first time. So today I’m taking my own advice and pausing: To look back at this journey To evaluate what I hoped would happen and compare it to what did happen To evaluate what I’ve learned And think about what’s next When we announced our decision I shared the following goals: 1.  I was…
  • Dear Bully

    Chery
    7 Apr 2014 | 3:30 am
    My friend, Kate Nasser is doing a beautiful job of leveraging her #PeopleSkills platform to shine a light on workplace bullying. She recently challenged my friend and co-author Susan Mazza to share her Letter To A Bully on her blog. In Susan’s post she asked, If you wrote a letter to a bully, what would you say?Click To Tweet - Powered By CoSchedule It did not take me long to craft my response to Susan because I’ve spent so much time pondering this issue – long before I called it what it is.  (Anyone that tears down others so that they will feel better about themselves is a…
  • Chaos or Vision: YOU Choose!

    Chery
    31 Mar 2014 | 3:30 am
    As expats we live in a secure compound with high walls, inside those walls we have grass, trees, flowers, beauty and order. Many local families live in their own high walled “compounds” with their extended families.  And although I have never been behind those walls I have heard of their gardens. Outside of all of our walls is the city we all share.  Most of the city is full of trash, partially developed buildings, blowing sand, broken sidewalks – if there are sidewalks at all; narrow streets and tiny parking lots that don’t accommodate all of the cars, and random…
  • Is it Good to Be a FIRST? Or Is it a Judgment?

    Chery
    27 Mar 2014 | 12:18 pm
    As a society we tend to label and categorize everything into the smallest, tiniest little box so it seems more clearly defined but is it always necessary?  We always want to clarify with adjectives, adverbs and descriptors so there is no margin for error in what we are talking about. Does it help us to visualize better? Or does it hold more negative connotations instead of creating equality? Is it a form of discrimination? Will it call attention to and single out individuals as more of a minority status? How can this be kind? About a month ago I got a note from Jane Perdue with an invitation…
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    Get Real Leadership | It's About the People | Nicki Roth

  • “I Underestimated How Messed Up The Culture Is”

    nickiroth
    21 Apr 2014 | 9:07 am
    No amount of due diligence can adequately prepare a new leader for the realities of an organization’s culture. It’s just one of those things you have to experience for yourself. As I have often said, culture is like pornography…difficult to define but you know it when you see it. What I hear consistently from leaders […]
  • Can Your Managers Manage?

    nickiroth
    14 Apr 2014 | 9:01 am
    If you are a senior leader and have direct reports that manage others please answer these questions: Do your directs meet at least once a month with each of their directs? Do you even know if they do or not? Is there observable evidence that your people are developing their people? Do you see growth […]
  • It’s Not The Glass Ceiling. It’s The Clubhouse

    nickiroth
    7 Apr 2014 | 9:15 am
    The news has been filled this week with reports about women…specifically the lack thereof in certain professions. The low number of female news anchors and journalists, software developers and C-suite executives was reported nearly every day this past week. This was along side all the brew-haha about executive comp…with women getting paid much less at […]
  • One Reason to Keep a So-So Team Member

    nickiroth
    31 Mar 2014 | 9:34 am
    As a consultant I was a wizard at assessing team members and advising leaders on building effective teams. As an executive I found myself facing many of the common roadblocks my clients had trouble resolving. Listen up all my fellow consultants out there: most leaders have the proper insights about their direct reports and team […]
  • Don’t Let This Happen to You

    nickiroth
    24 Mar 2014 | 9:15 am
    “When did I become a card-carrying member of the Dark Side? When did I stop believing that everyone is valuable and begin to pick people off like an arcade shooting gallery? When did I begin to see conspiracy theories as regularly as extremist talk radio hosts and build a bunker to be sure I was […]
 
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    Serve to Lead® | James Strock

  • 10 Principles of 21st Century Leadership

    James Strock
    22 Apr 2014 | 8:00 am
    Serve to Lead is built upon the following principles of 21st century leadership: 1. Everyone Can Lead, Because Everyone Can Serve. 2. The Most Valuable Resource of Any Enterprise is its People. 3. We Are in Transition from a Transaction-Based World to a Relationship-Based World. 4. Leadership is a Relationship Between Empowered, Consenting Adults. 5. Leadership is […] The post 10 Principles of 21st Century Leadership appeared first on Serve to Lead® | James Strock.
  • Reset Your Reset

    James Strock
    14 Apr 2014 | 3:00 am
    It began early one morning, just over two years ago. I wearily made my way to the scales. With habit in the driver’s seat,  I absently planted my feet in their assigned places. The digital conjuring settled at just a shade under 230 pounds…. Just a hearty meal away from definitively crossing this dubious milestone.  I […] The post Reset Your Reset appeared first on Serve to Lead® | James Strock.
  • Ten Leadership Lessons from Mozilla CEO Firing

    James Strock
    9 Apr 2014 | 10:09 am
    There has been much celebration and consternation over the forced resignation of Mozilla CEO Brendan Eich. Much of the commentary reflects surprise at the firing. This sort of incident should surprise no one. It’s just one more indication among many that effective 21st century leadership is quite distinct from familiar, 20th century norms. As Eich […] The post Ten Leadership Lessons from Mozilla CEO Firing appeared first on Serve to Lead® | James Strock.
  • Millennials | Unsustainable Individualism?

    James Strock
    25 Mar 2014 | 9:02 am
    New York Times columnist Ross Douhat furrows his brow that we’re living in an age of untrammeled individualism. Douhat’s expression of concern is prompted by a recent, extensive poll of Millennials from the Pew Foundation. Pew found: a generation that’s socially liberal on issues like immigration and marijuana and same-sex marriage, proudly independent of either […] The post Millennials | Unsustainable Individualism? appeared first on Serve to Lead® | James Strock.
  • Jason Saltoun-Ebin | The Reagan Files

    James Strock
    20 Mar 2014 | 9:53 am
    Documentarian Jason Saltoun-Ebin is performing a valuable service in documenting the foreign policy deliberations of the Reagan administration. His book, The Reagan Files: Inside the National Security Council (2nd ed.) is an indispensable addition to the historical record. Significant Addition to the Historical Record Saltoun-Ebin is a lawyer as well as  a political scientist. He […] The post Jason Saltoun-Ebin | The Reagan Files appeared first on Serve to Lead® | James Strock.
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    kate{mats}

  • Creating the ultimate notebook

    kate
    16 Apr 2014 | 8:24 am
    Hello! It has been a while since I have updated here.  Hopefully you haven’t missed all the great updates though, since I am blogging a lot on the Popforms blog (and there is a ton of other great stuff on there too!). If you aren’t following along though, I would still love your opinion.  I am considering pursuing a little passion project of mine and I would love your reaction. Essentially I want to create a new breed of planner/notebook and I would love your comments and ideas.You can skim the post about how most notebooks fall short, and if you have 2 minutes and are…
  • A guide for new managers: how to own your role and build a successful team

    kate
    8 Jan 2014 | 9:05 am
    When I first became a manager, I was not very good at my job. I struggled to find the right balance, prioritize the right things, and communicate with the right people to make myself and my team successful. It’s a big part of why I founded Popforms — I know that smart people who are in leadership positions want to be amazing at their jobs, but it’s not always that easy. We all come to work to do a good job, but in leadership roles, what “doing a good job” looks like can be really unclear especially when you are new. New managers are some of the people I hear from most often,…
  • How you can be smarter, happier, and more productive at work

    kate
    19 Nov 2013 | 9:31 am
    It’s been a while since I’ve posted on this blog, and that’s because (as you may or may not know) earlier this year I launched my own company, Popforms, and have been doing all of my writing over on our site’s blog. I still get a ton of traffic coming to katemats.com, though, so I wanted to take an opportunity to share what I have been up to, how you can stay involved with my journey, and how it can hopefully help you too. What we’ve been up to I founded Popforms with the goal of making it easier for managers and teams to work together. As a manager, I wasn’t always good at my…
  • Don’t Waste Money on Conferences – my tips to get more out of these events

    kate
    24 Jun 2013 | 10:30 am
    Hello there! I wrote this awesome post on Making the Most Out Of Conferences (for speakers and attendees), however, it is on the new Popforms blog. And I am probably going to post there more than here on katemats.com for the foreseeable future.  So if you want to stay up to date be sure to check it out. :) Thanks and enjoy! Don’t Waste Money on Conferences – my tips to get more out of these events is a post from: kate { mats }
  • Epic List of Interview Questions

    kate
    14 Jun 2013 | 8:16 am
    When it comes to interviewing having a good list of questions to share with your team can be invaluable.  It helps everyone prepare a little easier; plus being aware of what other people are asking is a great way to ensure that you cover a diverse set of areas (giving you a better view into an imperfect process, and the candidate a better chance to get things right). This is the list I used to use (largely for software engineers and web developers, but many are also good for other roles like PMs, etc.). There is also a link to a google doc of the questions here – that way you can make…
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    Learn2Solutions

  • 13 Things to Consider Before Sending Someone to a Conference

    Admin
    3 Apr 2014 | 7:00 am
    Is it better to invest in a team than send a person to a conference? 1. Investment. Sending 1-3 people to a conference may be the same as developing everyone. Most conferences run $1,000+ for registration fees alone. Add flights, taxis, hotel, food and entertainment and the cost of a conference runs from $1,000 to $5,000 per person. Send 3 people to conferences and you could develop your entire team. 2. Ideas. Good conferences deliver a lot of innovative ideas outside your business. Engagement allows your team to generate many innovations specific to your clients, challenges and products. 3.
  • Active Listening Leads to Results

    Admin
    24 Mar 2014 | 1:55 pm
    What do you value in a company? Why are you loyal to your favorite companies? A common thread of successful businesses is that they listen to their clients – and that their employees listen to each other.  When employees communicate well, they build strong relationships that make their operations run efficiently and increase profits. To listen effectively, employees must be open to different perspectives and change. This involves more than just listening to words, but listening to people. Listening is an active, deliberate process. You listen to get to know someone or something better and…
  • What are better Investments rather than Conferences?

    Admin
    10 Mar 2014 | 1:18 pm
    Conference Perks versus Investing in Team Development Conferences are spreading. Mainly because they make a lot of money for organizers, hotels and airlines. There has to be a better way or at least a way to get a better return on the investment. Consider these things before booking more conferences. Investment. Sending 1-3 people to a conference may be the same as developing your entire team. Registration fees run $1,000+; add flights, taxis, hotel, food and entertainment and the cost of a conference runs from $2,000 to $5,000 per person. Send 3 people or develop your entire team. Ideas.
  • 5-minute Employee Development Plan Template

    Doug
    17 Dec 2013 | 11:28 am
    Before investing in employee development, it’s useful to find out where your team thinks you are, in relation to where you want to be. When designing an employee development plan, the first step is to define your team’s long- and short-term goals. This employee development plan template helps you determine whether or not your team is aligned on goals and the steps required to reach them. Connecting employee learning outcomes to desired business results ensures everyone is focused on achieving the same goals. You can print this template and distribute it to all the team members. The…
  • 6 Secrets to Recognize Employees Better

    Admin
    10 Dec 2013 | 6:27 am
    You know when to recognize action. You know that what you recognize gets repeated. You are a smart leader who wants to motivate others quickly and effectively. We wrote this blog after a great session of  How to Recognize Employees Program. Here are 6 tips to help take your recognition to the next level: Secret 1 – Say thank you Thank you for all your time and effort implementing this new procedure. Secret 2 – Be specific– the little things illustrate that you get the whole. Thank you for creating a solution where we no longer need to print, package or mail packages. Office…
 
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    Break The Frame

  • Change: When Life Feels Like a Broken Record

    Alli Polin
    23 Apr 2014 | 2:30 am
    I called an old friend the other day and instead of catching up on what’s new, important or exciting in our lives, she was stuck playing the same old broken record.  Her amazing life, overshadowed by wishes that are now constant companions and would-be’s that are ruling the day.  I wanted to be blunt and ask her to take off the broken record so we could get to something more meaningful, like what’s underneath, stopping her and pulling her down into the stuck-ness of her life instead of embracing the constantly wished for possibilities. Unfortunately, I bopped along to the…
  • Break Free from the Comparison Trap

    Alli Polin
    18 Apr 2014 | 2:30 am
    Lately, I’ve been thinking about all the things my kids will never have if we continue to live overseas long-term.  No summer camp, no religious community, no holidays with the grandparents, or vacations with the cousins, US History, Spanish classes, SAT prep or a prom.  I see an endless list of things that will “hurt” them because of their absence, but the truth is that I don’t know the impact any of it will have in the long-term.  I find myself teetering on the edge of the deep, dark, endless chasm of the comparison trap that I’m determined to avoid. The…
  • Leaders Build Bridges Not Walls

    Alli Polin
    15 Apr 2014 | 2:30 am
    It’s easy to fall into the comfortable pattern of categorizing everyone and everything because it helps us to make sense of the world.  Those people are smart, those are my people; those people are stupid, I have nothing in common with those people.  Judgy much?  Aren’t leaders supposed to build bridges not walls? Seriously, I’m willing to bet big bucks you don’t shove people in boxes because you get a kick out of it, but instead, you do it simply because you’ve been trained to do it.  We all have.  Ready to break the habit of us vs them, good vs evil, box…
  • Four Leaps to Stop Making Assumptions

    Alli Polin
    9 Apr 2014 | 2:30 am
    I don’t know about you but nearly every day I encounter someone or something that makes me frustrated and I immediately begin to make assumptions and create stories about the underlying truth (and in my made-up-world it’s rarely positive.)  It happens often enough that I now wonder how can I simply stop making assumptions and invite stronger relationships. I’ll bet the person at the store checkout that was rude to me is just a nasty person. I don’t like the homework my child brings home from school, clearly the teacher isn’t great. My neighbor left their trash…
  • Do You Remember Your First Business Book?

    Alli Polin
    4 Apr 2014 | 2:30 am
    I had just graduated college and was sitting around the pool at my apartment complex days before starting my job at a big consulting firm.  I reached into my pool bag and opened the first business book I had ever purchased or read out of a classroom setting, Reengineering the Corporation.  I’ll bet many of you can guess what year that was since I’ll bet you too were reading this groundbreaking work from Michael Hammer and James Champy. While I don’t remember every concept and reengineering is no longer a buzz word that we hear everyday (thank goodness!) I do believe that…
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    Refresh Leadership

  • Are We Brainstorming the Wrong Way? [Infographic]

    Refresh Leadership
    22 Apr 2014 | 8:00 am
    According to some research, the traditional group brainstorm may not be the most effective way to generate that next big idea. Check out this infographic created by Mavenlink, an online project management software developer, for some insight into the group vs. individual brainstorming debate, as well as some tips for ensuring your next brainstorming session is more productive.  by Column Five Media. Explore more visuals like this one on the web’s largest information design community – Visually.   The ideas and opinions expressed herein and their sponsors do not necessarily…
  • 4 Ways You Could Be Killing Your Employees’ Productivity

    Jared Brox
    18 Apr 2014 | 8:00 am
    Business leaders, it’s time to take a long hard look in the mirror. This post is all about you and some of the ways you may be killing employee productivity. Whether you realize it or not, your actions are one of the key factors driving workforce engagement, and it’s important to understand how they may affect your people. Do you do any of these four employee productivity killers? You have too many big ideas There’s nothing wrong with thinking big – in fact, it’s an important part of your job – as long as at some point you focus on a goal and start working toward it. According to…
  • Help Wanted: Bridging The Gap in Today’s Skill Lacking Economy [Infographic]

    Refresh Leadership
    16 Apr 2014 | 9:46 am
    The growing skills gap is threatening businesses in all industries from food to factories to finance. If you don’t currently have the employees to remain competitive today, how do you plan to have the innovative leaders needed for tomorrow? Check out this infographic from education site NoGRE.com  for some insight in the growing skills gap in businesses.   Visually.
  • Increasing Minimum Wage: Employer vs. Employee Perceptions

    Refresh Leadership
    14 Apr 2014 | 8:00 am
    Recently, Express Employment Professionals released the results of a national survey of employers about the proposed increase in minimum wage. According to the results, if the minimum wage were raised to $10.10 an hour, 38% of employers who currently pay employees minimum wage say that they would have to let some employees go to cover the cost. Among the same group, 54% say they would reduce hiring, and 65% say they would raise prices on their goods and services. Among all employers surveyed, including those who do not currently pay the minimum wage, 19% say they would let employees go; 39%…
  • How to Lose Your Best Employee in 10 Days

    James C. Price
    10 Apr 2014 | 6:30 am
    Regardless of tenure or experience, even the best leaders can find themselves making the biggest blunders when it comes to managing people. Whether they feel they’re doing what’s best for their team or they are oblivious to certain issues, sometimes leaders don’t realize their time and energy spent on fixing problems may actually be causing the problems. In the 2003 comedy, How to Lose a Guy in 10 Days, Kate Hudson’s character is fed up by all the actions women do that push their counterparts away and decides to go undercover to write a story about it for her magazine. By doing all of…
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    Strategies Coaching & Training Blog

  • On words written and spoken — and the passing of a mentor

    Neil Ducoff
    21 Apr 2014 | 12:00 am
    I have been a public speaker and writer for most of my working life, but never had any formal training in either discipline. In late 2005, I came across an ad in the Delta Airline’s magazine for The Buckley School of Public Speaking in Camden, SC. I did some research and was impressed to know that its founder and author of numerous books on public speaking, Reid Buckley, was a hands-on instructor. Since I had just begun writing No-Compromise Leadership, I decided the timing was right, and in February 2006, I headed off to Reid’s school to get my butt kicked by the master. From the…
  • Thirteen No-Compromise Leadership Beliefs

    Neil Ducoff
    14 Apr 2014 | 12:00 am
    We have all seen leaders with diverse leadership styles who are successful at inspiring and creating dynamic team cultures. Some have charisma; some do not. Some seek consensus; some do not. Some have quick tempers, while others have great patience. However, what they all have in common are similar beliefs about people and what they can achieve given the right environment and culture. They recognize that the difference between ordinary people doing ordinary work and ordinary people doing extraordinary work is contingent on their leadership. They have a genuine commitment to the success and…
  • Understanding Drivers and Outcomes

    Neil Ducoff
    7 Apr 2014 | 12:00 am
    At Strategies, every aspect of our business training and coaching is focused on what we call The Four Business Outcomes: productivity, profitability, staff retention and customer loyalty. Business success, and your success as a leader, is defined not only by the proficiency and mastery of each outcome, but by how equally you balance and synchronize The Four Business Outcomes. Think of each Outcome as one of the four powerful jet engines on a Boeing 747. Maximum efficiency and thrust to lift the 875,000 pound jetliner with over 500 passengers and cargo requires all four engines to be in sync.
  • Tuning up your profitability outcome

    Neil Ducoff
    31 Mar 2014 | 12:00 am
    When no-compromise leadership targets the profitability business outcome, it does so with a by-the-book discipline. That means that fiscal responsibility is practiced at every level of the business, from the leader and the leadership team to every salesperson, service provider, assistant, guest services representative and maintenance worker. Everyone pushes the numbers in the right direction. This becomes a culture in which everyone is responsible – everyone is accountable. Waste or cost without purpose is unacceptable. Just as you can see, feel and measure a business with a…
  • Ten characteristics of a successful business

    Neil Ducoff
    24 Mar 2014 | 12:00 am
    The best-of-the-best are committed to doing the “work” of business. They don’t avoid the stuff they don’t like or the tough stuff that defines a leader’s determination to win. Just like profitability, success is an outcome. Leaders and companies that master the disciplines of success stand out from their competition. Using a simple grading system of 1 to 10 (10 being truly outstanding), each characteristic listed below establishes a benchmark that you can use to quickly assess the viability of any business … including yours. Using this approach, a score of 10…
 
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    ManageElite Blog

  • 6 etiquette blunders that can slip off the tongue

    Rich Henson
    15 Apr 2014 | 7:20 am
    As a manager you’ve been warned that people are always watching. So no matter how gifted your operational skills, you don’t want to lose respect by making etiquette blunders that offend – or worse. Here are six things that can roll off a manager’s tongue before the brain can stop them. No offense, but …” If anyone […] The post 6 etiquette blunders that can slip off the tongue appeared first on ManageElite Blog.
  • Are you a best-of-breed-go-getter? My condolences

    Rich Henson
    2 Apr 2014 | 6:50 am
    Every marketer knows a key to success is differentiation. It’s what makes a product or a person special – and hopefully desirable. Few places does this play out more than on resumes. Professionals at all experience levels strain and struggle to differentiate themselves, and not always with the intended results. Harris Poll, on behalf of […] The post Are you a best-of-breed-go-getter? My condolences appeared first on ManageElite Blog.
  • 4 bad habits most nightmare bosses don’t know they have

    Rich Henson
    31 Mar 2014 | 11:08 am
    The longer you manage people, the more ingrained some habits get to be. Now that’s great if they happen to be good habits, like the 7 Habits of Highly Effective People. Who wouldn’t want that? But that’s not usually the case. People tend to fall into bad habits, and one of the problems of bad habits […] The post 4 bad habits most nightmare bosses don’t know they have appeared first on ManageElite Blog.
  • Headline, Hints or Storyteller? What’s your communication style?

    Rich Henson
    25 Mar 2014 | 8:07 am
    Communication is the basis for all workplace success. Thankfully, it’s a tool every manager can afford. It fits your budget. As managers we really have no good excuse for not having at least an adequate supply of communication sitting around someplace. It’s putting it to good use that takes some effort. (If you haven’t seen communication […] The post Headline, Hints or Storyteller? What’s your communication style? appeared first on ManageElite Blog.
  • We promote the wrong people – 4 out of 5 times

    Rich Henson
    24 Mar 2014 | 7:20 am
    Are your managers up to snuff? Are you confident you have the right people in management posts? A  Gallup poll suggests you shouldn’t be. Gallup found that one of the most important decisions companies make is selecting managers. Yet most companies get it wrong — 82% of the time! Eight out of 10! According to Gallup, […] The post We promote the wrong people – 4 out of 5 times appeared first on ManageElite Blog.
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    Todd Nielsen

  • The 3rd International Leadership Blogathon

    Todd Nielsen
    17 Apr 2014 | 8:34 pm
    Well it is that awesome and wonderful time again. Time for the International Leadership Blogathon. Actually it is past time, but who is keeping track. Once again we are going to have another thrill ride through the world of leadership in the 3rd Annual International Leadership Blogathon. Last year I held the event and it was even more amazing than the first one, so much so that it crashed my website from all the traffic. This year I am better prepared. The nuggets of wisdom during these blogathons, come from all over the world. They are inspirational and enormously valuable for any…
  • Leadership Trait to Ponder: Appreciation

    Todd Nielsen
    9 Feb 2014 | 1:00 pm
    Today the leadership trait to ponder is Appreciation.  I see so many leaders that fail miserably in appreciating all that their staff has done. They congratulate a few that rode on the backs of many others, or they criticize on one hand, and show appreciation on the other. I see many leaders that kick-themselves and their staff for not achieving an objective, yet fail to appreciate all the was actually accomplished. The dictionary defines Appreciation as: the recognition and enjoyment of the good qualities of someone or something; a full understanding of a situation; a feeling of being…
  • Silos – If We All Don’’t Get There, No One Gets There!

    Todd Nielsen
    5 Feb 2014 | 3:00 am
    Silos are Ugly! Some time ago I worked with an organization that offered telecommunication services (60% of revenue) as well as IT services (40% of revenue). The two service types were very complimentary to each other, and each had the potential to boost and feed revenues and profits on both sides of the company. Unfortunately, there was a big frustrating and annoying problem that caused contention, fighting of resources, hurt feelings, and lack of innovation. That problem was a big wall, which in the business world, we call… silos! Silos can exist between individuals, teams,…
  • Leadership Trait to Ponder: Trust

    Todd Nielsen
    2 Feb 2014 | 1:00 pm
    Today the leadership trait to ponder is Trust.  The dictionary defines Trust as: the firm belief in the reliability, truth, or ability of someone or something. Over the years, I have grown to value this trait greatly, it is so easy for a leader to lose the trust of their staff through one false move. If a leader does not take the time to build trust among their staff, and to avoid things that betray that trust, their ability to lead will be greatly diminished. Below are some of my favorite quotes to help inspire and illustrate this trait. As you read these quotes, think about how you…
  • A Kindergarten Lesson For Leadership: Start Sharing!

    Todd Nielsen
    29 Jan 2014 | 2:00 am
    In the book “All I Really Need To Know, I Learned in Kindergarten” author Robert Fulghum gives tips for everyday life; including “clean up your messes”, “wash your hands”, and “flush.” These are all great things to do, regardless of age or location. These lessons can be directly applicable to great leadership, one of which is to SHARE. Great leaders knows when and what to share with their team. Sharing the right information helps increase understanding, improve accountability, and helps bring teams closer together. “Observing and commenting,…
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    Let's Grow Leaders

  • 5 Reasons Your Great Idea Isn’t Working

    letsgrowleaders
    23 Apr 2014 | 2:00 am
    When you’re running full speed ahead with a great idea, be sure to look back over your shoulder to see who’s with you. A Great Idea My staff team had a great idea.  They were buzzing with excitement.  We needed some fun recognition to inspire call center reps to provide great customer service.  “Let’s give […] The post 5 Reasons Your Great Idea Isn’t Working appeared first on Let's Grow Leaders.    Related StoriesHow to Ensure Your Greatest Fears Come True7 Ways to Spring Your Team into Spring5 Ways to Make Your Meetings More…
  • Comebacks: Lessons from the Boston Marathon

    letsgrowleaders
    21 Apr 2014 | 3:17 am
    A conflicted happy-sad feeling welled up in me as I drove to church this Easter Sunday.   I was listening to NPR recount comeback stories from the 2013 Boston Marathon.  Thousands of human beings racing back toward the scene of one of the most horrific days in their lives. I was particularly touched by the 2013 first […] The post Comebacks: Lessons from the Boston Marathon appeared first on Let's Grow Leaders.    Related StoriesTransitions: My First Week as an EntrepreneurImagine There Are No Talent Reviews13 Stupid Sentences That Will Derail Your Career 
  • 27 Experts on Employee Engagement: April Frontline Festival

    letsgrowleaders
    18 Apr 2014 | 5:02 am
    April’s frontline festival is on one of my favorite topics, Employee Engagement.  We have a wonderful line-up of posts. We begin with Joy and Tom Guthrie’s, Vizwerx, LLC, pic.  See above. Practical Engagement Practices Jesse Lyn Stoner, Seapoint Center, offers her Guest Post on Switch and Shift, First Engage Yourself  It’s difficult to engage your employees […] The post 27 Experts on Employee Engagement: April Frontline Festival appeared first on Let's Grow Leaders.    Related Stories9 Ways to Be a Positive Force in a Negative Workplace7 Ways to…
  • 5 Ways to Make Your Meetings More Productive

    letsgrowleaders
    16 Apr 2014 | 3:00 am
    I texted my colleague, “do you think we BOTH need to attend the 3pm meeting?”  He quickly shot back, “Karin, I don’t think ANYONE needs to go to that meeting…. don’t worry, I’ll represent both of us.” And there we were 2 executives, not speaking up in the spirit of being “politically correct, and “covering” […] The post 5 Ways to Make Your Meetings More Productive appeared first on Let's Grow Leaders.    Related Stories13 Stupid Sentences That Will Derail Your CareerOvercoming an Imperfect Boss5…
  • How to Ensure Your Greatest Fears Come True

    letsgrowleaders
    14 Apr 2014 | 2:00 am
    “Every man, through fear, mugs his aspiration a dozen times a day.” -Brendan Francis After a hectic, but fun, Saturday morning of speaking on a Lead Change panel, and schlepping my son to baseball practice and art lessons, Sebastian and I decided to try out the newish Ethiopian restaurant for lunch. The place wasn’t crowded […] The post How to Ensure Your Greatest Fears Come True appeared first on Let's Grow Leaders.    Related StoriesTransitions: My First Week as an EntrepreneurShortcuts on the Long Road to Success7 Sales Skills for Leaders 
 
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    Leadership XL

  • When Urgency and Immediacy Are the Enemy

    Jason Cortel
    23 Apr 2014 | 3:41 am
    Deep ideas and radical change require time and thought to truly take hold. You have to remain patient and give your employees time and space to carefully consider the idea. Bring them along the journey on their own time, not your time. Deep ideas and radical change require time and thought to truly take hold.Click To Tweet - Powered By CoSchedule I have always used the analogy of planting seeds for change management. You start by talking about an idea or plan for change. Drop hints and have discussions with random people. Slowly introduce them to the change or idea, allow them to digest it,…
  • Why You Shouldn’t ALWAYS Stand Your Ground

    Jason Cortel
    21 Apr 2014 | 3:30 am
    The battle isn’t the war. Every competent military leader knows this and business leaders would do well to recognize it as well. Every day we encounter multiple battles in our war towards success, not all of those have to be won. Understanding when you have to make a sacrifice to help the overall cause can be your greatest tool in your first time manager’s tool box. While in the heat of the battle ask yourself: How does the compromise fit into the overall strategy? Will the compromise offer the easiest path to the end result? Will giving in on this item offer satisfaction to the extent…
  • No Left Turns a Metaphor in Leadership

    Jason Cortel
    18 Apr 2014 | 5:59 am
    An estimated 90% of the turns made by UPS delivery trucks are right turns, and that’s intentional, according to the Washington Post. Left turns are seen as inefficient, because they leave trucks sitting in traffic longer. UPS has saved more than 10 million gallons of fuel from this policy. How does this apply to leadership? I will use left turns as a metaphor for lacking social ableness. More often than not being in a leadership role requires you to manage interdependent networks of relationships with other departments, the board, staff and clients. Interpersonal skills are critical for…
  • Leaders Should Nurture Failure to Recovery

    Jason Cortel
    17 Apr 2014 | 5:23 am
    There are two ways to deal with someone who fails or makes a grave error at work. You can write them off, remove them from your team or even fire them. You can nurture their failure into a recovery. The best leaders choose the latter. The best leaders nurture a failure into a recovery.Click To Tweet - Powered By CoSchedule The Liberty Mutual Insurance commercial is a great reminder that we are human. We are fallible. We will make mistakes. Even though we all know this to be true we can be unforgiving. The most unforgiving are often those who have made the most mistakes. I don’t believe it…
  • Start Here: Imagine Being the Boss You Wish You Had

    Jason Cortel
    10 Apr 2014 | 5:36 am
    As you begin your journey into leadership the best place to start is by imagining being the boss you wish you had. Get out your pen and paper and make three columns: bad boss traits, good boss traits, ideal boss traits and follow the steps below: Step one: look at the bad bosses that you had the displeasure of working for. What made them bad in your eyes? These are the things you don’t want to do and write them in column one. Think about this, no one sets a goal to be a bad boss and neither do you. However, use this as a warning that if you adopt these traits or are not aware of them you…
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    Kay Leadership Academy

  • Sending powerful and influential leadership messages

    admin
    19 Apr 2014 | 4:00 am
    Step   It is possible for leaders to send out high potential, powerful and influential leadership messages without much fanfare.In an earlier post, I had written about how one can alter someone else’s actions by changing one’s own Similarly, by putting in an irreversible action or by taking an un-retractable step, you can send out a very powerful message to the person(s) you are committed to influence.You may be able to reverse the action or retract the step, but it will come at high cost, loss of time and considerable effort.This will be evident to all as soon as you perform the…
  • Six Activities that develop effective leadership qualities

    admin
    5 Apr 2014 | 5:18 am
      Jungfrau, Switzerland The best way to learn is by doing and one can develop effective leadership qualities by taking on certain activities.  Activities that need you to step out of your comfort zone, work with people, put a plan together and then executive systematically are ones that help develop effective leadership qualities.  These activities must call for setting a clear task or objective, establish clarity of roles, recruit/manage/direct team members, have some element of ambiguity or unknown associated with it among other challenging attributes. The following are six…
  • Effective Leadership Skills – Make or buy decision

    admin
    8 Mar 2014 | 4:00 am
      Coin toss – making a decision As a leader you will be constantly confronted with the “make or buy” decision.  Unknowingly, you may have set up certain conditions in your mind as you made this decision in the past.  The purpose of this post is to look at this from a competitive advantage perspective and consciously put in some parameters to facilitate an informed decision. What is “make” and what is “buy”? In the context of this post, make would mean anything that is “in-house” to a company or an activity that a person indulges in, spending their own time, effort…
  • Effective leadership qualities – leadership self-regulation

    admin
    22 Feb 2014 | 4:00 am
      Trishit Banerjee This post marks the culmination of the first year of Kay Leadership Academy.  On this occasion, I thought of publishing an interview with Trishit Banerjee, a budding “young” leader.  All of 16 years, Trishit is an accomplished poet, a board exam topper and  a school captain.  His book A little bud learns to blossom  will be available very soon. I tried to probe Trishit on his successes, and his responses reveal some insights.  His responses follow, and I thought his response to the role-model leader question was very well thought out.  It is easy for us to…
  • Microsoft’s new CEO Satya Nadella’s leadership style revealed

    admin
    15 Feb 2014 | 7:33 am
    Microsoft   You will never get a second chance to make a first impression!   MicroSoft has appointed its third CEO in about 37 years.  Satya Nadella took over from Steve Ballmer on February 4, 2014 amidst very different circumstances.  Each of the three leaders have had different leadership styles. This was not a “shoe-in” appointment.  Steve Ballmer announced he was stepping down as CEO in August 2013.  The appointment came a full 6 months later.  In the interim, the Board, purportedly reached out to Alan Mulally (the Ford “turnaround” specialist) and former Nokia CEO,…
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    Adam Smith - Leadership In Life

  • Hiring Great People Begins With Great Interview Questions – Glenn Brooke

    adam@asmithblog.com (Adam Smith)
    22 Apr 2014 | 11:01 pm
      Hiring people is one of the most important things that leaders do. Period. Your legacy is established by the people you hire and develop. It’s easiest to develop people with great potential, and the best way to find people with great potential is to intelligently ask questions and think about their answers! Great interview questions do two things: 1. Eliminate those candidates who are not good fits for the role 2. Highlight those candidates who are exceptionally right for the role Below are some effective questions (in no particular order or grouping), and why you are asking them. Be…
  • #017: Take Creativity To Your Life

    adam@asmithblog.com (Adam Smith)
    21 Apr 2014 | 11:01 pm
    Subscribe To Podcast With iTunesSubscribe To Podcast With RSS Subscribe To Podcast In Microsoft Store If you have enjoyed these episodes, please leave a review on iTunes when you have the time. It will really help get this podcast shared and listened to by others. Thank you so much for your support. Live Life With Purpose Episode #017: Take Creativity To Your Life    http://www.asmithblog.com/wp-content/uploads/2014/04/Episode-17.m4a   Show Notes - Take Creativity To Your Life Are you feeling stuck? Like Life is the same all the time? Have you been doing the same thing for…
  • Is Your Marriage Stronger Today Than on Your Honeymoon?

    adam@asmithblog.com (Adam Smith)
    21 Apr 2014 | 7:50 am
    photo credit: Photochiel via photopin cc My wife and are embarking on a new stage in our marriage. If you’ve read my past posts here, on my blog, or the other sites I write for you’ve probably heard me mention The 7 Rings of Marriage. The “7 Rings” are the different stages our marriage has gone through, and based on the feedback received after I wrote about them, the are also they different stages many other marriages have gone through. A mature marriage One of the most mature stages of marriage is the “MentoRING.” This is where our marriage is going now.
  • 5 Ways To Ignite Creativity

    adam@asmithblog.com (Adam Smith)
    19 Apr 2014 | 11:01 pm
    We all know the gut-wrenching feeling of the “blank page.” You want to be creative, but somehow it’s just not coming out. It is especially gut-wrenching when you have a deadline. Unfortunately, as most of us have already learned, there is no way to “force” creativity. However, there are some things we can do to help ignite it. 1) Change Your Scenery While You Work If you work in the same spot for eight hours a day, five days a week, it’s no wonder you’re stuck in a rut. Take your laptop to a local coffee shop, put some headphones in, and start working. (Not to mention the…
  • How to Get Over the Wall

    adam@asmithblog.com (Adam Smith)
    18 Apr 2014 | 11:01 pm
    If you ever have the option of working in a co-working space, take advantage of the opportunity. The beauty of co-working spaces is that they offer a number of different areas. The space I work in allots us a private space, but also offers a cafe with couches, booths, tables, and bar seating as well as a number of conference rooms and larger open rooms with too many tables and outlets to count. I really didn’t know what I was missing until we moved in to this particular office. (You can check out my office space here). For the first 10 months of my job, I worked at an old building in…
 
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    Lead From Where You Are Now

  • Hold The Line

    Amber Lee Dibble
    23 Apr 2014 | 3:34 am
    There are lines in all of our lives. Lines you won’t cross, no matter what. Tact, diplomacy, flexibility, giving way, graciousness and compassion; they... Author information Amber Lee Dibble Pioneer Outfitters Manager & Extreme Pro-Team Guide at Pioneer Outfitters Amber-Lee Dibble is a Professional Alaska Guide and Manager at Pioneer Outfitters. “As you look, really look, and find no words; feeling both, your heart healing and filling to an inner bursting point and feeling that your soul has been laid open to the breeze and wind like a raw wound. This takes you beyond the physical,…
  • Do You Have What It Takes?

    Ali Rodriguez
    22 Apr 2014 | 3:12 am
    Do You:  To ask for help when needed?  To make quick and smart decisions on the spur of the moment?  To invest in yourself,... Author information Ali Rodriguez Founder at Vision For Success Ali helps professionals fuse passion with profits, monetize their expertise, and create a lifestyle to match. Ali’s multi-lingual and multi-cultural background adds diversity to her coaching style and to her business and marketing programs. She shares her extensive knowledge through the written word alongside best-selling authors in the book “Mastering the Art of Success” discussing strategies for…
  • Slow Fade

    Christopher Walden
    21 Apr 2014 | 3:40 am
    There are lots of leaders who are good at handling dramatic events. For example look at the life of a paramedic, they arrive on... Author information Christopher Walden Vice President, CIO at Culture Infusion Christopher serves as the Vice President, CIO of a hospital in New England. Christopher is a dynamic leader who has spent the last 18 years working in information technology and healthcare for Fortune 500 companies, as well as, not-for-profit organizations. Christopher earned a master’s degree in Healthcare Administration Informatics and is a Florida Board Certified Registered Nurse.
  • Defining Tolerance and Inclusion In Leadership

    Jen Olney
    20 Apr 2014 | 5:13 am
    tol•er•ance /ˈtäl(ə)rəns/ noun: tolerance 1. The ability or willingness to tolerate something, in particular the existence of opinions or behavior that one does not... Author information Jennifer Olney Founder and CEO at GingerConsulting / #bealeader Jennifer Olney is the Founder of #bealeader. #bealeader is an organization that provides leaders from business, talent management, education and social business a platform to express their leadership and expertise. #bealeader has been at the forefront of bringing the power of community and services to social platforms. #bealeader has…
  • Mistakes That Transform

    William Attaway
    19 Apr 2014 | 3:32 am
    One reality that is true for leaders of every type is that we all make mistakes. Whether you lead in the business world, in... Author information William Attaway Senior Pastor and Author William is the Senior pastor of Southview Community Church, involved daily in team leadership both with paid staff and volunteer leaders. My book, Lead: Leadership Lessons from the (Not So) Minor Prophets, will be published in April, 2014 I believe we get better together, and I want to be a part of leaders getting better! I love writing about leadership and leadership development. TwitterGoogle+LinkedIn The…
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    Takis Athanassiou Blog

  • A Highly Effective Blogging Framework!

    Takis Athanassiou
    23 Apr 2014 | 4:00 am
    What is a highly effective blogging framework? Writing is not always easy! Especially when you have to blog frequently! You are in constant need for new ideas and approaches, to make your message more cleared and at the point. For this reason you need a blogging framework to support you and help you develop effective blog posts. Writing For A Blog – My Blog Philosophy It is difficult to write at demand! I know, because, one major part of my personal & professional life evolves around writing. I write for me, for clients, for projects, for books, etc. And of course I write for this…
  • Marcus Aurelius, Meditations

    Takis Athanassiou
    21 Apr 2014 | 4:00 am
    Never let the future disturb you. You will meet it, if you have to, with the same weapons of reason which today arm you against the present.
  • Happy Easter!

    Takis Athanassiou
    18 Apr 2014 | 4:00 am
      Many wishes for a Happy Easter! May it be filled with lots of health, love, joy and happiness for you and your families!  
  • Profiling Of Self Or Personal Branding

    Takis Athanassiou
    16 Apr 2014 | 4:00 am
    Due to some problems in the access  certain resources, this article was published earlier with some incomplete data and with the wrong author. Many apologies for this inconvenience! Personal branding is a major component for modern economy. It is important to know your limitations and strengths. To know who you are and most of all to know your audience (readers, followers, tribes, etc) who you are and what you stand for! Profiling in general is the: the extrapolation of information about something, based on known qualities (From Wikipedia: Profiling) Profiling is also important in blogging…
  • The Power of Templates

    Takis Athanassiou
    14 Apr 2014 | 4:00 am
    There were a time when I had to produce a lot of content in very short period of time. Part of my business development duties was the draft of the comprehensive responses to various Calls Of Tenders and proposals providing specialize solutions and approaches, towards various clients! And this it was a lot of writing! In order to do more efficient my work and manage to cope with all this writing tasks, I was relying on the power of templates to help me manage all this workload. What Templates Are? You can create templates everywhere. This includes both your personal and professional life. A…
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    Ellory Wells

  • EP31: The Truth About Being Laid Off (And What We Can Do About It)

    Ellory Wells
    23 Apr 2014 | 1:58 am
    Episode 31 of the Empowered Podcast is a solo show. I want to share the hidden benefits, the truth if you will, of being laid off, as well as what we can do about it. Sometimes opportunity comes in different forms. Sometimes it’s disguised as hard work, other times it’s a door closing in our face so we can escape out the window. I want to share a conversation with you that happened between a friend and myself. She and I have both come to the same realization that we each have to choose ourselves as the creators of our own success. In addition,  I want to share 3 things we can…
  • The #1 Question I Got About Becoming a Full-Time Entrepreneur

    Ellory Wells
    21 Apr 2014 | 1:09 am
    Making the transition from full-time employee to full-time entrepreneur is scary. Like I did, you may face a lot of FUD – Fear, Uncertainty and Doubt. Whenever I made the move from full-time employee to full-time entrepreneur, I not only had a lot of questions, but I was asked a lot of questions as well. However, I was asked one question more than any other. Regardless of how you wound up making the transition, I want to help ease your fears. I’d like share the #1 question I got about becoming a full-time entrepreneur, and how I answered it. Will you help me? Will you take my…
  • Better Than You Think You Are

    Ellory Wells
    18 Apr 2014 | 1:42 am
    Last week I was talking to a client of mine named Michelle. She had recently attended a conference out of state. While at this conference, Michelle was supposed to sit, observe, and learn from the instructor who everyone had come to see. Over the course of a few days, Michelle started to notice that her work was almost as good at that of the instructor. Boy was she surprised! Photo Credit: Jim Larrison via Compfight cc Here she was, having spent hundreds of dollars to go across the country to attend an intense workshop to help her improve her skills, only to realize that she was almost as…
  • Grow Your Business, Develop Your Ideas, and Have Fun in the Process

    Ellory Wells
    17 Apr 2014 | 2:10 am
    Have you been searching for a place to test your ideas? Do you have big plans for the future but need help figuring out how to get started? If you have, I’ve been in your position. A lot. You and I are creatures of habit. We generally do what we know and hang out with who we’ve always hung with. But if we’re going to take our success to the next level, we have to get help. We have to surround ourselves with like minded people who are going in the same direction as us. I want to invite you to a special event I’m hosting to offer you the opportunity to grow your…
  • EP30: 17 Traits of Successful People with Nick Loper

    Ellory Wells
    16 Apr 2014 | 1:36 am
    Episode 30 of the Empowered Podcast is something out of the ordinary! I share a talk about the traits of successful people with my friend, Nick Loper. While browsing the internet a few weeks ago, I found an awesome infographic called, the 17 Traits of Successful People. It shows us 17 different beliefs and behaviors successful people possess. The infographic also shows us the opposite traits, traits which are had by unsuccessful people. I thought it would be fun to talk about these success traits with Nick and share our thoughts with you. I hope you enjoy! Thank Nick for being on the show!
 
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    15Five

  • Why You Should Quit Your Job

    David Hassell
    22 Apr 2014 | 6:30 am
    Twenty years ago, a company’s culture was something to scoff at. To many, it meant that you were soft and weak in the dog-eat-dog business world — a world where everyone worships the almighty bottom line, and only the strong survive. Today, culture is seen by many as the most important aspect of a business enterprise. It is the glue that keeps employees working as a cohesive unit, and in some cases will distinguish you from competitors. Company culture is so important, that to preserve it Jeff Bezos just offered any Amazon employee $5,000 to quit their jobs. How much is your company…
  • Accountability – Communication = Disaster

    Guest Post
    17 Apr 2014 | 6:30 am
    A common complaint I hear when starting a new assignment is that everyone wants to be empowered, but very few seem to want the accountability that should come with empowerment. The solution, we find, tends to be simpler than expected. You can’t get to accountability without first addressing engagement. In far too many situations, I see companies addressing this in the wrong order. And in order to maintain the two, to make both engagement and accountability organic & scalable, you need to open the flow of communication & transparency. Accountability The business definition for…
  • The Top 10 Get Sh*t Done Tools

    David Mizne
    15 Apr 2014 | 6:30 am
    Albert Einstein said, “It has become appallingly clear that our technology has surpassed our humanity. I hope that someday, our humanity might yet surpass our technology.” We use technology to communicate and collaborate more fluidly, and to maintain interpersonal relationships from a distance. Humanity may not have surpassed technology, but we are definitely leveling the playing field.   We could not function as a remote team without the myriad software applications that we use everyday. The options are so abundant it can sometimes be overwhelming to find and choose the right…
  • How Employee Feedback Could Have Saved GM

    David Mizne
    10 Apr 2014 | 6:30 am
    Unless you have been living in isolation for the past several months, you have heard that General Motors made a tragic mistake that will likely cost them millions of dollars in lawsuits. Worse than that, it cost 13 car owners and passengers their lives. The prolific car company could have prevented this disaster by recalling tiny ignition switches (costing only $.57 each!) on nearly 2.6 million vehicles. The question remains, why didn’t they? General Motors suffered from information inefficiencies and communication dysfunction, proving that even small communication bottlenecks can have…
  • The Secret Path To Innovation

    David Hassell
    8 Apr 2014 | 6:30 am
    Have you ever wondered why, when you leave a two-hour meeting you usually have very little retention of what was said? An onslaught of stimuli and information comes our way every day. Why do our minds label some of it as important, and the rest becomes no more memorable than this morning’s Starbucks experience?  Lack of focus is not due to too much TV as a child, it’s a function of our Reticular Activating System. (Also called the extrathalamic control modulatory system, but let’s just call it the RAS). The RAS is a structure embedded deep within the brain, that helps with two main…
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    Scott K. Wilson

  • Networking or Relationship Building, Which Is It?

    Scott Wilson
    10 Apr 2014 | 2:34 pm
    The term networking usually brings to mind thoughts of leisure-suited sales people, business cards in hand, trolling any large groups they can find to get their next sales prospect. I had heard the facilitator speak briefly at the opening keynote and didn’t get that feeling from him at all. In fact, he seemed genuine enough in his opening remarks that I decided to go to the session. I’m glad I did. Here’s what I learned about what networking should really be about. WHAT’S THE POINT OF NETWORKING Treat people like a sale and they will drop you like a bad habit. Tweet this! First…
  • 3 Things Businesses Can Learn From Non-Profits

    Scott Wilson
    4 Mar 2014 | 7:09 am
    Doing a good bit of work for the non-profit community has given me opportunity to take advantage of many marketing practices from the for-profit world. The translation isn’t always 1:1 but there are quite a few parallels. While non-profits are not selling widgets, most have to fundraise so they are selling ideas for time and/or financial support. There is competition for each philanthropic dollar out there so marketing and communication is important to success. And when demand for a service increases, supply typically decreases so we have to learn how to build capacity and be efficient…
  • 4 Tips For Communicating Through Storytelling

    Scott Wilson
    25 Feb 2014 | 8:50 am
    I write a lot. I don’t consider myself a great writer. Most days, I don’t even consider myself a good writer. But one thing I have learned is that good writing very often is also good storytelling. Using  real (or at lease believable) stories that resonate with your audience draws people in and allows them to invest in your message and, more importantly, you. STORYTELLING SELLS BETTER THAN SELLING I have worked for organizations that depended on corporate communications to meet its goals. Organizations that didn’t sell “widgets” but rather sold ideas. This…
  • 3 Things Every Aspiring Speaker Should Know

    Scott Wilson
    18 Feb 2014 | 10:20 am
    How many times have you been to a conference and thought, “I could have done that talk better than he did.” Or maybe it was more along the lines of “The speaker knew her stuff but she wasn’t very compelling.” I have those thoughts at nearly every conference that I attend. Don’t get me wrong, I don’t have any illusions that I’m the best public speaker in the world, but I like to think that I can talk to people about subjects that I know well or am passionate about. It seems like most people’s problems begin with failing to know their…
  • Hot Trends For 2014

    Scott Wilson
    3 Jan 2014 | 9:52 am
    Ok, “Hot Trends” might be a little bit of a stretch. Particularly since “Aerial Yoga” and “Awesomeness TV” are on the list. I can’t say as I have any idea what either one of those are, but if I want to be “hip” on the “Hot Trends” of 2014 I’ll have to learn and so will you. Here is a list from JWT Intelligence that will help us both out: HOT TRENDS IN 2014 1. 3D Printer Retail Hubs 2. 3D Printing Accessories 3. Aerial Yoga 4. African Contemporary Art 5. Algae 6. Ambient Commerce 7. Armchair Travel 8. Arrested IRL…
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    Social Learning Blog

  • The Devil’s in the Details: 7 Tips for Learning and Change Readiness Assessments

    Jon Matejcek
    17 Apr 2014 | 7:26 am
    There are plenty of organizational change management models to choose from (Kotter, ProSci, Bridges, et al), and several learning development approaches (ADDIE, iterative, combo). While the theories behind each approach are fairly easy to understand, things can sometimes get a little tricky when you actually have to  execute them. One critical component shared by all… [Continue Reading...] The post The Devil’s in the Details: 7 Tips for Learning and Change Readiness Assessments appeared first on Social Learning Blog.
  • The Learner’s Journey: A Process For Helping People Learn To Change

    Ben Nesvig
    15 Apr 2014 | 4:21 am
    It recently occurred to me how much Hollywood can teach us about how people learn as well as change. The goal of this article is to explain that connection and in the process provide a way to better understand how people learn as well as change. The point of learning anything is to cause a… [Continue Reading...] The post The Learner’s Journey: A Process For Helping People Learn To Change appeared first on Social Learning Blog.
  • 3 Ways Learnist Can Revolutionize Enterprise Learning

    Paul Paradis
    8 Apr 2014 | 10:54 am
    A couple years ago, I wrote a blog post about a fledgling social learning company called Learnist that was beginning to make waves in the learning industry. The company caught my eye because I’ve always been fascinated with the idea of leveraging social media to encourage effective learning within the workplace and Learnist seemed to… [Continue Reading...] The post 3 Ways Learnist Can Revolutionize Enterprise Learning appeared first on Social Learning Blog.
  • 11 Ways To Create Learning Experiences That Work

    Ben Nesvig
    27 Mar 2014 | 9:50 am
    The list of recommendations for creating better learning experiences is by no means a complete list (if I’m missing any, please share them in the comments). Every recommendation might not be right for your specific situation, but as a general rule, they will help you create better learning experiences. How To Create Learning Experiences That… [Continue Reading...] The post 11 Ways To Create Learning Experiences That Work appeared first on Social Learning Blog.
  • Turn Off Your Brain and Improve Your Life – Making Space for the Creative Self

    Claire Narum
    20 Mar 2014 | 6:54 am
    When my nephew, Meir, was three or four years old, he used to tell me “stories” that were completely uninhibited by reality. His ideas were so charming and unusual that, even at that age, I realized we had a truly creative soul on our hands. (To complete my “proud auntie” image, here’s a painting of… [Continue Reading...] The post Turn Off Your Brain and Improve Your Life – Making Space for the Creative Self appeared first on Social Learning Blog.
 
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    Leadership through Horsemanship

  • Miracles All Around Us

    12 Apr 2014 | 12:58 pm
    It's not that unusual When everything is beautiful It's just another Ordinary miracle today The sky knows when it's time to snow Don't need to teach a seed to grow It's just another Ordinary miracle today Life is like a gift, they say Wrapped up for you everyday Open up, and find a way To give some of your own Isn't it remarkable? Like everytime a raindrop falls It's just another Ordinary miracle today The birds in winter have their fling And always make it home by spring It's just another Ordinary miracle today When you wake up everyday Please don't throw your dreams away Hold them close to…
  • Resilience and Perseverence

    4 Apr 2014 | 12:50 pm
    These past couple of weeks have been extremely difficult as I have seen several friends going through enormously difficult situations -- situations that completely tear away at the carefully structured framework and plans for a life,  forcing a complete re-evaluation of what is true and not true, what is really important and necessary, and what defines the future.These life altering events can happen incrementally (e.g. a degenerative disease) or it can happen in the blink of an eye (e.g. a car accident), but these events can rattle a…
  • Our Biggest Enemy...Ourselves

    30 Mar 2014 | 5:27 am
    I don't believe my horse, River, ruminates over her past.  She doesn't berate herself for past mistakes or mire herself in negative self-talk.  River lives in the here and now.  The past is the past.  The future is not something to worry about.To continue to pick apart our past, to continually tear our own selves down, to be anxious about the future --  appears to be uniquely part of the human experience.  And have you noticed that we, as humans,  seem to be hardest on ourselves and more forgiving of others? We tend to hold ourselves to a…
  • Truths and Un-Truths

    23 Mar 2014 | 3:34 pm
    In the equine world, horses don't wonder if another horse is telling the truth -- things are pretty black and white with horses.  There is "the Truth".  No shades of truth or differing perspectives -- what is, well...is.  You definitely know where you stand with a horse.In the human world, things get much more complicated.  As humans, we each bring a unique perspective based upon our life experiences, emotions, and biases.  Talk to ten people who are at an event and ask them what happened, you may get ten different answers.  Each person may be…
  • It All Starts with Trust....

    20 Mar 2014 | 5:15 pm
    "..and he whispered to the horse, trust no man in whose eyes you do not see yourself reflected as an equal."  ~ UnknownIt is as true in the horse world as it is in the human world, and I would venture to say the whole of the at least higher animal world, that "trust" is the foundation of relationships.  Trust, in the purest animal sense, can mean literally mean the difference between living or dying.  A horse in the wild living in a herd places its trust in the leader of the herd to ensure its continued survival.In humans, trust forms the foundation of…
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    Engaging Leader

  • WHE05: New Tools for Health Care Consumerism | with Clayton Nicholas from Change Healthcare

    Joe Sherwood
    18 Apr 2014 | 7:00 am
    Health care consumerism is a key part of most employers’ strategies for workforce health engagement. This involves tools, resources, education, and motivation to help employees and family members make decisions that optimize health outcomes and cost-effectiveness. What types of decisions? It could be choosing an appropriate hospital, a treatment type, a medication, follow-up care, whether […] The post WHE05: New Tools for Health Care Consumerism | with Clayton Nicholas from Change Healthcare appeared first on Engaging Leader.
  • 085: A Leadership Course for the Rising Star | with Kevin Allen

    Joe Sherwood
    17 Apr 2014 | 7:00 am
    You can buy a leadership book today for about $25. Or you can get an MBA for about $30,000. But learning about leadership from a few decades of everyday experience and mentors? That’s priceless. Kevin Allen was the pitchman for the “Priceless” ad campaign for Mastercard, which launched in 1997 and continues influence people today. […] The post 085: A Leadership Course for the Rising Star | with Kevin Allen appeared first on Engaging Leader.
  • WHE04: Does It Work? An Epidemiologist’s Surprising Answer about Wellness and Other Workforce Health Engagement | with Tom Wilson from Trajectory Healthcare

    Joe Sherwood
    17 Apr 2014 | 7:00 am
    It seems common sense that investing in wellness and other workforce health strategies would be worth all the money and effort that employers are putting into them these days. But what is the actual evidence that there’s a return on investment? It’s wise to have a certain amount of skepticism about the vague promises we […] The post WHE04: Does It Work? An Epidemiologist’s Surprising Answer about Wellness and Other Workforce Health Engagement | with Tom Wilson from Trajectory Healthcare appeared first on Engaging Leader.
  • WHE03: Matching Employees with the Right Hospitals for Advanced/Specialty Care | with Rick Chelko from EdisonHealth

    Joe Sherwood
    16 Apr 2014 | 7:00 am
    Through EdisonHealth, members of contracting health plans can gain access to heart, valve, spine, and transplant care at some of the highest-performing clinics and health systems in the United States.  The EdisonHealth Network contracts with first-rate hospitals and clinics, and then extends the exclusive benefits of these contracts to participating employers and health plans along […] The post WHE03: Matching Employees with the Right Hospitals for Advanced/Specialty Care | with Rick Chelko from EdisonHealth appeared first on Engaging Leader.
  • Will Your Organization Survive Workplace Wellness?

    Jesse Lahey
    15 Apr 2014 | 7:27 am
    It’s a good idea to not have blind faith in wellness vendors, but to have a healthy dose of skepticism. For one thing, there are probably leaders and employees at your organization who are skeptical, so you need to anticipate their questions rather than coming across as naïve. More importantly, you should review actual data […] The post Will Your Organization Survive Workplace Wellness? appeared first on Engaging Leader.
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    World Leaders Conference - The Very Best in Leadership Development

  • 5 Ways To Maximize The 2014 WLC Experience

    Tommy Kiedis
    1 Apr 2014 | 6:24 am
    “Conference junkies get a high but rarely get ahead. Leaders, on the other hand, do the hard work to weave “Ah ha moments” into the fabric of their life and leadership.” We are four weeks past the 2014 World Leaders Conference. Are you a better leader? How does your organization look different today from what it did at the beginning of last month? Are you seeing progress? Nobody invests hundreds of dollars to attend a conference with the intention of staying the same. We make the journey, we invest the time, we listen closely, and we take notes—because we want to improve.
  • The Leader of the Future

    Tommy Kiedis
    28 Feb 2014 | 9:52 pm
    “Building a sustainable organization is one of a leader’s primary responsibilities.” Frances Hesselbein I wanted to title this post: “This Lady Knows Leadership” but that would have been an understatement. Frances Hesselbein’s leadership acumen is amazing. He resume is staggering. Her writings are penetrating. Hesselbein served as the CEO of the Girl Scouts for thirteen years, tripling its racial and ethnic diversity during her tenure. She was awarded the Presidential Medal of Freedom in 1998 for her leadership of the Girl Scouts and for her impact as ‘‘a pioneer for women,…
  • Even Leaders Must Be Loyal

    Tommy Kiedis
    12 Feb 2014 | 12:02 am
    “The foundation stones for a balanced success are honesty, character, integrity, faith, love and loyalty.” -  Zig Ziglar Loyalty shines brightest when disagreements are the strongest. What a leader does when his or his opinion conflicts with that of a superior is a true test of leadership mettle. In this post we share an interesting interaction between Major General Ulysses S. Grant and two of his commanding generals during the Civil War. Their interactions demonstrate both the importance and power of loyalty. Trying Times Conflicting Opinions The Siege of Vicksburg (May 18 – July 4,…
  • Colin Powell on Kindness

    Tommy Kiedis
    17 Jan 2014 | 4:33 am
    “Always show more kindness than seems necessary, because the person receiving it needs it more than you know.” From, It Worked For Me It Worked For Me: In Life And Leadershipis the wonderful collection of principles that have shaped the life and career of Colin Powell, former four-star general and Secretary of State. In the chapter “Kindness Works,” Powell relays a story about an elderly priest that was called to serve in the Episcopal church where he was a member. The priest was experiencing tough times, but the church received him, welcomed him, and treated him as…
  • Top 5 Posts From 2013

    admin
    10 Jan 2014 | 3:04 am
    Experience plus reflection equals learning. John Dewey (1938) We are looking forward to what we are going to bring you through this blog in 2014. It is going to be a great year with many opportunities to reflect and grow. But before we jump into the future we wanted to take a minute and celebrate the past. We launched our Servant Leadership In Action Blog in 2013. Now we have run the analytics. Here are the Top 5 posts from last year. We hope you enjoy them and benefit from a second look: #5 – 10 Assessment Questions Every Leader Must Ask Leaders ask questions . . . of themselves, of…
 
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    ReadyToManage

  • Is There Really Such a Thing as a Personality Type?

    Dr. Jon Warner
    17 Apr 2014 | 10:21 pm
    The word “personality” often gets used pretty broadly today: we talk of someone “having personality”, or “being a personality” – meaning that there’s something particularly expressive or obvious or typical about the way they conduct or express themselves; we talk about showbiz or sporting “personalities” – meaning they have a “profile” and a way about them that attracts attention. And those understandings are fine, but for our purposes we want to be a bit more specific, and when it comes to what we mean by a personality in terms of a particular type or temperament…
  • Why is Demographic or Ethnographic Analysis Critical to Marketing Success?

    Dr. Jon Warner
    17 Apr 2014 | 12:21 am
    Many companies spend very little time worrying about which customers are buying from them or why, and this is especially true of many small and medium sized businesses. It may just be that they don’t care or that they have historically made considerable profit by selling their products and/or services without regard to individual customer or segment needs. However, for the vast majority of businesses this strategy is likely to be sub-optimal. This is simply because the more that a company knows about its customers and then acts according to the knowledge, the more success they are likely to…
  • Making Performance Appraisals a “Win-Win” for All

    Dr. Jon Warner
    11 Apr 2014 | 1:06 am
    A good or well-designed performance management or appraisal system should help clarify the organization’s key goals and its core values or intentions. This may include several important high-levels targets that individuals and teams should be concerned about, as well as ideals such as quality, customer service, positive interpersonal communication among staff, contributions to profitability or ethical behavior etc. If these expectations are clearly stated and effectively communicated through a powerful performance management system they can be very helpful in guiding an individual employee…
  • How Can Organizations Become More Agile?

    Dr. Jon Warner
    9 Apr 2014 | 7:34 pm
    The word “agile” has been mainly used in the past to talk about individuals and essentially means being able to move quickly and easily (at the most basic level to run faster, leap higher, climb further etc.). But in more recent times the term has been used increasingly in relation to teams and organizations as a whole and the need for them to face up to pressure and change in flexible ways. So why do organizations need to be so more agile today and how do they go about being constantly agile? Although organizations tend to be very agile at start-up stage (being small and often set up to…
  • Market Segmentation

    Dr. Jon Warner
    9 Apr 2014 | 3:14 pm
    Many organizations (and especially relatively young ones or ones with a brand new product or service) often think that a whole market will almost universally want what it has to sell. In some cases this may be true (eventually) but much more often only parts of the market will ever buy and if the business doesn’t know which ones, it will either waste a lot of its promotional money and effort or fail to reach its sales targets altogether. It is for this reason that market segmentation research and targeting and the discovery of the right market niches is so important. Market segmentation…
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    Coaching for Leaders

  • How To Address All Your Worries With One of These Two Actions

    Dave Stachowiak
    22 Apr 2014 | 5:00 am
    A few weeks ago, I was participating in the annual Dale Carnegie instructor re-certification and the topic of worry came up. A discussion began on the difference between concern and worry. One of my colleagues pointed out that a healthy business is often referred to as a “going concern.” The implication is that a going concern is something positive, but that a “going worry” wouldn’t be. Most everyone I know (including me) struggles with this distinction in practice. Yet, the technical distinction is fairly clear. Merriam-Webster’s Dictionary defines worry as: to think about…
  • 137: The Power Of Servant Leadership [PODCAST]

    Dave Stachowiak
    20 Apr 2014 | 10:03 pm
    It’s not the role of a leader to be served, but to serve. Discover the power of servant leadership to produce results for people and organizations. Guest: John Dickson Chief Operations Officer Spokane County in Washington State Here’s a link to the Lean Fighter article John mentioned about some of the work he contributed to at Boeing John mentioned the learning organization that was articulated by Peter Senge. This model was made popular in Senge’s book The Fifth Discipline [affiliate], which is a must-read for leaders and also appears on my Top 10 books for leaders list.
  • 3 Benefits To Working With People Who Aren’t Like You

    Dave Stachowiak
    15 Apr 2014 | 3:09 pm
    Almost 20 years ago, I worked as a peer on a long-term project with someone who had the same management position I did, but supervised different members of the team. While we both had a firm a commitment to our organization, we often had different strategies for carrying out our roles. He was louder, I was quieter. He was quick to make decisions, I took more time. He tended to think first about employees, I tended to think first about customers. On pretty much every measure, we had a different approach. Sometimes his way would prevail, sometimes mine, and often we’d find a middle ground. It…
  • 136: How To Create Leadership Connections in The Smallest of Moments with TouchPoints from Douglas Conant [PODCAST]

    Dave Stachowiak
    14 Apr 2014 | 1:15 am
    For many of us, our tendency is to minimize our daily interruptions so we can get more done. On today’s show, my guest Douglas Conant helps us all recognize why these moments are critical in our work as leaders and how we can best utilize them. Guest: Douglas Conant Founder, Conant Leadership (Facebook) (Twitter) Former CEO, Campbell Soup and President of Nabisco Author with Mette Norgaard of the New York Time Bestseller TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments [affiliate] “The More I Learn About the Outside World, The More Effective I Am…
  • The Best Way To Accept Praise From Somebody Else

    Dave Stachowiak
    8 Apr 2014 | 9:00 am
    Imagine for a moment that you received an invitation to birthday party from a lifelong friend. If it was someone you cared about deeply, you’d make every effort to attend and bring an appropriate gift. In fact, you probably wouldn’t get just any gift for a close friend. You’d almost certainly take the time to consider something that was particularly meaningful to them. Regardless of its expense, you’d want them to know you were thinking specifically of them when it was opened. Moreover, you’d either take the time to package it well yourself or ask someone else to wrap it up…
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    Productive Day» Blog

  • It’s Not What You Think

    Roger MacRae
    14 Apr 2014 | 5:15 am
    What I Want You to Know About Your Work Day Productivity Part Two   Professionals can get stuck in a work day rut using tools and routines that may not be optimal for peak productivity. What they’re doing is not “as good as it gets.” But unfortunately, many professionals don’t know that. For optimal productivity you need systems that allow you a place for everything and processes that are easy and efficient. Your goal is to save time and energy as you’re being productive. Using the right systems will allow you to do this. Without them and you’ll cost yourself more time and…
  • It’s Not What You Think

    Roger MacRae
    31 Mar 2014 | 4:30 am
    What I Want You to Know About Your Work Day Productivity Part One   For many professionals, chaos and reactivity are ruling their day. Is it that way for you, too? Are you responding to the latest e-mail, despite other priorities waiting in line? Are you taking action from every call, no matter what you were working on before the call? Do you suddenly remember something you forgot and drop everything to finish it? If so, you may feel good about what you’re doing because you’re busy and you’re doing something, but remember, “busy” and “active” – or even “frantic” –…
  • Where Your Productivity Stalls, What It Costs You and What to Do About It

    Roger MacRae
    16 Mar 2014 | 4:19 am
      You’re moving 100 miles a minute. You’re in action, you’re busy and you’re getting things done. So far, so good. But there are places in your office where you put things, leave things, park things or write things down and then… they simply… stop. I’m concerned about this scenario, because I see so many professionals get caught up in being busy and don’t stop to think what will happen if they don’t address the information that stalls. Typical pitfalls include disorganization, wasted time, missed opportunities, blown deadlines, and forgotten follow-ups.   Where…
  • Get Out of the Fog and Into the Clear

    Roger MacRae
    3 Mar 2014 | 4:37 pm
    What You Need to Know To Be Most Productive   As a business owner or leader, are you unclear about what you should be doing from day to day in order to really make progress in your job or impact the bottom line of your business? Do you let other people dictate what you’ll work on next? Or let other distractions (like e-mail) determine where your attention goes? If you answered “yes” to these questions, you may not be especially clear and steadfast about where your time should be going or how to get the time you need to make things happen. You could be navigating your work day in a…
  • Stop the E-mail Madness:

    Roger MacRae
    18 Feb 2014 | 1:37 am
    10 Questions to Ask Before You Hit Send – Part 2   Are you interested in reducing e-mail overload? You can! For yourself and for others by taking the time to think about what you’re typing, who you’re Replying to, and who you Copy. Though we’re all inundated with e-mails daily – and the flow shows no signs of letting up – these tips will help you be as efficient as possible with the e-mails you type and send. In Part 1, I posed five questions to ask yourself before you type your next e-mail. Here, I’m offering five more questions to ask before you hit Send. Who should I…
 
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    Tom Talks

  • My Op Ed in the Star Tribune: Net neutrality matters

    Tom Salonek
    13 Apr 2014 | 7:05 pm
    Here’s the intro of my Op Ed that will run in tomorrow’s Star Tribune… “Like most small-business owners, I’m not a fan of big government. Free markets and a tough-but-fair competitive landscape in which the most agile and innovative players come out on top have allowed my company to thrive. So I’m the first to [...]
  • 15 Epic Tech Meltdowns You Won’t Believe

    Tom Salonek
    11 Apr 2014 | 2:07 pm
    In the world of technology, anything can happen… from a botched speech to having to shoot down your own drones.  Check out my post on the Intertech blog:  15 Epic Tech Meltdowns You Won’t Believe.
  • Advance Your Career with Intertech

    Tom Salonek
    4 Apr 2014 | 4:15 pm
  • Building a Winning Business – Have a Process

    Tom Salonek
    1 Apr 2014 | 8:03 am
    Building A Winning Business — Section: Hiring You probably wouldn’t choose a college for your child or even a new car for yourself without doing diligent research. Your process would include talking with many people, doing some Internet sleuthing, keeping a spread sheet showing key comparative data, and the like. Hiring a new employee requires [...]
  • What it Takes to Make a Great Workplace

    Tom Salonek
    20 Mar 2014 | 6:29 am
    Below is an infographic from Intertech on what it takes to make a great workplace.
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    Millennial CEO

  • Customers Are The Core Of Digital Strategy by @Hessiejones

    Daniel Newman
    23 Apr 2014 | 3:55 am
    Rethinking Business in the New Digital: Customer MUST be At the Core I had the pleasure of being asked to be part of a panel at Mesh a few weeks ago called “Beyond Social Monitoring“. I was in good company with Joel Yashinksky, CMO and SVP of Marketing and Consumer Business Insights at McDonald’s Canada, and Scott Lake, CEO of Source Metrics. The panel provided some amazing insights into best practices that has moved further than just listening. An important part of this discussion was the brave McDonald’s campaign called “Our Food. Your Questions“, which…
  • Selling The Super Informed Consumer

    Daniel Newman
    22 Apr 2014 | 3:17 am
    Let’s face it, today’s consumer (read: buyer) has changed a lot. Customers seem to know more than ever before about your products and services. In this reversal of traditional customer engagement, the paradigm of teaching your customers about what you do has flipped and now customers walk through the door knowing exactly what they want and what they should pay for it. Begging the question, what is driving this change? Are people getting smarter or are there other forces at play? Enter the digital economy and the informed consumer In the digital economy we have entered a world where people…
  • Why I Don’t Want To Be An Influencer

    Daniel Newman
    21 Apr 2014 | 3:52 am
    Sure it is a hot topic across the web. Expert and influencer content has determinedly become key in helping big (and small) brands in driving consumers through the buyer’s journey. From start to finish, it has been determined that the right content from the right person can lead to more sales. And so it begins. In a recent piece I wrote on Forbes I discussed the importance of influence on the various stages of the buyer’s journey. In the Nielsen study I referred to it showed unequivocally that the expert was far more influential in building brand awareness than a brand could ever be.
  • How Influence Drives The New Buyer’s Journey

    Daniel Newman
    17 Apr 2014 | 3:54 am
    By this point it is safe to say the buyer’s journey has changed. Consumers do more of their own research, and they engage with more content to support their decision-making. In fact the numbers look something like this: 70-90% of the buyers journey is complete prior to engaging a vendor (Forrester) Consumer engages with 11.4 pieces of content prior to making a purchase (Forrester) Consumers are 5x more dependent on content than they were 5 years ago. (Nielsen) So we know the information pool is tremendous and consumers are picking and choosing content to support their purchase…
  • 6 Things Businesses Must Know About Today’s Consumer

    Daniel Newman
    16 Apr 2014 | 5:36 am
    The world is moving so fast. You go to bed and things are one way only to wake up to something else. If you are a sales pro you know what I mean. Whether it is a changing deal, a new competitor or something that completely disrupts the market, we are in a changing world. And with a new world comes new rules. Here are 6 new rules that are reinventing how companies and individuals need to approach sales and customer engagement in a world where the only constant is change. Are you ready? Rule 1: Your customers know more than you think   Did you know that by the time a customer engages a…
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    People First

  • Speak, Friend and Enter: The Key to Getting Past the Gatekeeper

    PFPS
    23 Apr 2014 | 6:00 am
    by guest blogger Renee Calvert In last week’s blog post, I shared what it’s like to be the gatekeeper – the person answering the phone… who probably isn’t in charge but is a valuable step toward talking to a decision maker – and some of the things that sellers do to guarantee they’ll never get […]
  • Upcoming shows

    Deb Calvert, President of People First Productivity Solutions
    20 Apr 2014 | 10:10 am
    Call in with your toughest selling challenges! April 26, 9:00 a.m. Pacific time: LinkedIn for Selling with guest Lynn Hidy May 3, 9:00 a.m. Pacific time: Simplifying the Complex Sale with guest Brian Burns May 10, 9:00 a.m. Pacific time: There’s No Such Thing As Social Selling?!?! with guest Todd Schnick May 17, 9:00 a.m. […]
  • The Platinum Rule

    PFPS
    19 Apr 2014 | 6:00 am
    You remember the Golden Rule – do unto others as you would have others do unto you. It says, in essence, that the way you want to be treated is the standard you should use in determining how you will treat others. It turns out, though, that the Golden Rule has an inherent flaw in […]
  • The Greater Need

    PFPS
    16 Apr 2014 | 6:00 am
    Somewhere along the way, we’ve forgotten the meaning of needs-based selling. Everyone in sales seems to agree, in theory, that selling solutions based on customer’s needs is a good idea. But in practice, it seems that many selling professionals have lost their way. It doesn’t matter whether you subscribe to Solutions Selling, Consultative Selling, S.P.I.N. […]
  • What to Do When Your Buyer Says No

    PFPS
    14 Apr 2014 | 10:20 pm
    Sales legend Tom Hopkins joins us for an exciting interview on a subject that’s on the minds of many sellers – what do you do when the buyer says no? Join your sales coach Deb Calvert as she talks with Tom about his new book, sales career and personal sales philosophies. In this one hour […]
 
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    Thin Difference

  • Tested Leader or Inspiring Leader: What Is the Right Blend?

    Jon Mertz
    23 Apr 2014 | 4:46 am
    In a 2008 Gallop poll, Americans were asked if they preferred a tested or inspiring president. The results were interesting: 52 percent would prefer someone who is a tested leader but who is not that inspiring 43 percent would prefer someone who is inspiring but who has not been tested as a leader At this point in time, tested won out over inspiring. There is a decent separation between the two dimensions, but opinions can be swayed. Essentially, I believe people would like their leaders to be tested and inspiring. This leadership combination creates the right mix in selecting the prudent…
  • Leadership vs. Followership: Do We Really Mean “Versus”?

    Guest Author
    19 Apr 2014 | 8:22 am
    Guest Post by Dave Clemens Who values leadership qualities more when they interview potential recruits, HR or the line managers who’ll be directing the newbies once they join up? You might assume the former, if you think about the contrasting interests of the two parties: HR wants to find somebody who can not only fill a specific position, but also — ideally — grow into greater responsibilities with the organization, meaning someone who can lead. The manager is primarily concerned with getting somebody who can do the job that needs to be done at the moment, which probably…
  • Top 5 Leadership Traits from Millennials

    Jon Mertz
    16 Apr 2014 | 5:02 am
    For the past several months, we have been interviewing Millennial leaders to highlight their work and gain their insights. Molly Page has told their stories well in our Millennial Momentum series, and many have good stories to tell. A great match. One that we intend to continue. As I read through each story again, key traits emerged in what makes their leadership work. Five leadership traits pop to the top. More will develop over time, so this is a snapshot. Leadership Traits from Millennials Trait 1:  Conscious Millennial leaders are conscious leaders. What this means is there is a certain…
  • A Generational Shift in Teaching Accounting and Ethics

    Jon Mertz
    14 Apr 2014 | 8:30 am
    Thanks to a connection from Barbara Kimmel with Trust Across America – Trust Around the World, I had an opportunity to work with Curtis C. Verschoor, an author, researcher, speaker and more, on an article about generational changes and the impact on accounting educators. Our article was recently published in the Accounting News Network, and it is entitled:  Ethical Attitudes Differ Among Generations: Implications for Accounting Educators. In working with Curtis on this article, transparency stands out (again) as a very real (and welcomed) trait of our new social and connected world. Some…
  • How Sensible Are You in Handling Vacation Requests?

    Guest Author
    12 Apr 2014 | 8:15 am
    Guest Post by Bimal Parmar If you are running an authoritarian management, calling the shots from your ivory tower or impregnable cabin, you needn’t be bothered about this. But, if you’re not―then handling your employees’ holiday requests unwisely can land you in sticky situations. As turning the requests’ down can lead to employee burnout, acrimony, even jeopardize your relations with other employees; and giving in can stymie your business. While Google remains a trend-setter in offering vacations, new age ventures like Evernote, Zynga, Netflix, Full Contact are already…
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    TalentCulture

  • Employee Issues Increase HR Tech Demand [Infographic]

    Deborah Muller
    23 Apr 2014 | 7:30 am
    The past few #TChat shows have really dug deep into the concept and issues surrounding employee engagement. Every week we’ve asked what employee engagement truly means, and we’ve looked into numerous practices that can increase engagement and retain our talent. However, it’s time to dig a bit deeper into why employees aren’t being fully engaged. Employee engagement is a complex concept, and many factors contribute to whether employees are disengaged or not. Employee relation issues like social media abuse and bullying are on the rise, and as these employee issues…
  • Road To Reinvention: The 2.0 Of Your Career

    TalentCulture Team + Guests
    22 Apr 2014 | 10:30 am
    “Come, my friends, ‘Tis not too late to seek a newer world.” - Tennyson For those of us who are not employed, life can quickly become a very unhappy place because being unemployed is a soul crushing experience. The misery and the angst never seems to lift. Not on Saturday morning when we can sleep in a bit, not on Thursday at 3 a.m. when we are restless in our beds and not on Wednesday evening after dinner. When we see the wise old sayings on Facebook or the religious teachings promising that God has a plan for us start to fall short, how do we cope with the madness and the…
  • 4 Factors That Can Ruin Your Strategy

    Dave Jones
    22 Apr 2014 | 7:30 am
    The function of top-level management is to devise strategy for the organization. This strategy defines and directs the activities of the organization, and in broader terms defines the character of the organization. This is the universal function of the high management all over the world. The best defined strategies in the world are useless without an implementation phase. This phase is essential to try out the strategy in the real world, and provide vital feedback that is used to modify aspects of the said strategy to make it more efficient and effective in achieving the stated goals.
  • Make Your Monday More Productive Now

    Brazen Careerist
    21 Apr 2014 | 1:03 pm
    There’s a reason most people dread Mondays: They’re notorious catch-up days. You answer the dozens of emails you neglected over the weekend and attempt to make sense of your triple-booked calendar for the week. By the time you actually start working, it’s almost lunchtime. How did that happen again? No wonder Tuesday is thought to be the most productive day of the week. But it doesn’t have to be. A few simple changes to your routine can rock your professional world. (Click here to tweet this thought.) Here are three ways you can make your Monday more productive: 1. Prioritize Before…
  • Stop Juggling! Reach Your Goals by Doing Less

    Lisa Ryan
    21 Apr 2014 | 6:26 am
    “The hardest thing to learn is not “how to juggle,” but how to let the balls drop.”  Anthony Frost “My name is Lisa, and I am a multitask-aholic.” (Hi, Lisa…) Wouldn’t it be nice to have a support group where already overextended HR professionals could come together and share the burdens of having to do everything all at once? Multitasking has become the modus operandi of the corporate world, and Human Resources is no exception.  Because of the involvement of HR professionals in so many aspects of a business, they often feel they have to multitask in order to…
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    Great Leaders Serve

  • People Love a Good Story

    mark
    23 Apr 2014 | 3:00 am
    As I mentioned in a previous post entitled Why Story Matters, I recently attended the Story Seminar conducted by the legendary Robert McKee. It was fascinating and grueling – Robert taught for 32 hours over a four-day period! Since I have returned from the event, I’ve gone through my notes several times. I’ve been attempting to sort through pages and pages of amazing content to identify a few ideas that will help leaders be more effective storytellers. As you craft your next presentation, be sure your stories include: A hero people will care about – People want to know the hero. What…
  • Don’t Fall Behind

    mark
    21 Apr 2014 | 3:00 am
    Last week, I was part of a team that traveled to another city to visit some of our competitors. Although we’ve done this several times before, I always find it valuable. I was reminded again how easy it is to fall behind – as brands, as organizations and as individual leaders. What does falling behind look like? It has infinite manifestations. Here are a few examples… For brands, you can look at the décor in their establishments and the products they offer. Is the brand relevant? For organizations, you can look at their market share – is it growing? For leaders, are you constantly…
  • One Word… Hope

    mark
    16 Apr 2014 | 3:00 am
    Over the last few months, I’ve written several posts under the banner – One Word. These have included, Vision (A three-part mini series), Data, Diversity and others. Today, let’s explore a word that is critical to our success… Hope. The ability to generate hope is one of the hallmarks of leadership. Napoleon said, “A leader is a dealer in hope.” What is hope? It is a deeply held desire to see something come to fruition. Leaders must be able to create desire in the hearts and minds of people. We must be able to influence others to pursue the picture of the future we’ve…
  • Take it to the Dump!

    mark
    14 Apr 2014 | 3:00 am
    On Saturday, we continued to prepare for our move. In a post entitled De-clutter Your Leadership,  I wrote about some of the items we might want to rid ourselves of in order to lead more effectively. Today, our moving saga continues… I knew I needed to work in our basement. Although portions of it were presentable, others contained pockets of chaos. I understood instinctively –  many of the contents needed to go before I could restore order to this part of our world. In the rubble I found… Old paint cans – a lot of them Numerous pieces of electronic equipment, including a VHS…
  • Today’s Challenge: Leading Change

    mark
    11 Apr 2014 | 3:00 am
    Leaders know progress is always preceded by change. And, you also know a lot of people don’t like change. Their minds and bodies war against it – they prefer stability vs. change. This tension represents the leader’s on-going challenge and today’s challenge… How do you get people to change? Leading change is a process. I wrote about it in a post entitled 3 Steps to Real Change. Today, let’s take a deeper look at the key levers leaders have at our disposal to instigate change. After attempting to lead change for decades, I’ve found only three catalytic elements capable of…
 
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    howtomotivateemployeesnow.com

  • 15 Tips to Keep Employee Motivation & Performance On Track So You Don’t Get Derailed

    Lois Moncrief
    16 Apr 2014 | 1:22 am
      Most potential employees seek a job with your company because they are attracted to the type of job and the pay you offer. Most want to work and achieve success because they think it is in their best interests and their future’s best interests. Most need direction for success. This is where you come in. Don’t leave employees confused about what they need to do for success. Give them what they need to know. You need to provide them with the right information and tools to align their desire for success with your organization’s needs and goals andthen show them how to…
  • Spring Forward

    Lois Moncrief
    1 Apr 2014 | 11:33 pm
        Spring cleaning is an age old tradition that probably started when after a long hard winter, many of our “ancestors” realized that there was a lot that they had not dealt with inside their homes due to the winter weather. Closets, garages, and basements had become more cluttered during the cold months. When the weather improved in the spring, many decided it was time to deal with these areas and improve their living and working space. They sorted, re-organized, and disposed of those items they could no longer use – taking out the trash so to speak. Out with the…
  • Is It Luck or Is It Skill?

    Lois Moncrief
    18 Mar 2014 | 7:44 pm
        Ever wondered why some managers just seem to have the magic touch when it comes to employee performance and motivation? For some managers it seems effortless to get great employee performance.  Their employees willingly go the extra mile. Everyone gets along, cooperates and helps each other and there are lot of smiles. Employees are clearly feeling positive about their work environment. You can walk into some other workplaces and feel the tension in the air. Employees are clearly unhappy and many are going through the motions and doing the minimum they need to get their…
  • This is Your Reality – Forget Everything Else

    Lois Moncrief
    5 Mar 2014 | 1:14 am
        I already had my topic chosen and this week’s spotlight feature article written UNTIL I changed my mind. That article will come later. As usual, I read through the latest management articles to keep up with the current trends. The first article I looked at recommended using traits for evaluating employees. The next article mentioned activities and accomplishments. I took these articles as a sign that I needed to talk about these topics this week. Using “Traits” to Evaluate Employee Performance. It doesn’t even make sense to me when I write it but so many…
  • Here Are My Favorite Inspirational Leadership Quotes In Honor of President’s Day

    Lois Moncrief
    16 Feb 2014 | 11:00 pm
        We just celebrated President’s Day in the U.S.A. For me it is a time to reflect on what is leadership and who have been great leaders. It is also a time to be inspired by what our great leaders everywhere have said. With that in mind I decided to list my favorite leadership quotes today. May they inspire you as much as they have inspired me. “If your actions inspire others to dream more, learn more, do more, and become more, you are a leader.”  John Quincy Adams “Management is doing things right; leadership is doing the right things.”    Peter F.
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    Leadership XL

  • When Urgency and Immediacy Are the Enemy

    Jason Cortel
    23 Apr 2014 | 3:41 am
    Deep ideas and radical change require time and thought to truly take hold. You have to remain patient and give your employees time and space to carefully consider the idea. Bring them along the journey on their own time, not your time. Deep ideas and radical change require time and thought to truly take hold.Click To Tweet - Powered By CoSchedule I have always used the analogy of planting seeds for change management. You start by talking about an idea or plan for change. Drop hints and have discussions with random people. Slowly introduce them to the change or idea, allow them to digest it,…
  • Why You Shouldn’t ALWAYS Stand Your Ground

    Jason Cortel
    21 Apr 2014 | 3:30 am
    The battle isn’t the war. Every competent military leader knows this and business leaders would do well to recognize it as well. Every day we encounter multiple battles in our war towards success, not all of those have to be won. Understanding when you have to make a sacrifice to help the overall cause can be your greatest tool in your first time manager’s tool box. While in the heat of the battle ask yourself: How does the compromise fit into the overall strategy? Will the compromise offer the easiest path to the end result? Will giving in on this item offer satisfaction to the extent…
  • No Left Turns a Metaphor in Leadership

    Jason Cortel
    18 Apr 2014 | 5:59 am
    An estimated 90% of the turns made by UPS delivery trucks are right turns, and that’s intentional, according to the Washington Post. Left turns are seen as inefficient, because they leave trucks sitting in traffic longer. UPS has saved more than 10 million gallons of fuel from this policy. How does this apply to leadership? I will use left turns as a metaphor for lacking social ableness. More often than not being in a leadership role requires you to manage interdependent networks of relationships with other departments, the board, staff and clients. Interpersonal skills are critical for…
  • Leaders Should Nurture Failure to Recovery

    Jason Cortel
    17 Apr 2014 | 5:23 am
    There are two ways to deal with someone who fails or makes a grave error at work. You can write them off, remove them from your team or even fire them. You can nurture their failure into a recovery. The best leaders choose the latter. The best leaders nurture a failure into a recovery.Click To Tweet - Powered By CoSchedule The Liberty Mutual Insurance commercial is a great reminder that we are human. We are fallible. We will make mistakes. Even though we all know this to be true we can be unforgiving. The most unforgiving are often those who have made the most mistakes. I don’t believe it…
  • Start Here: Imagine Being the Boss You Wish You Had

    Jason Cortel
    10 Apr 2014 | 5:36 am
    As you begin your journey into leadership the best place to start is by imagining being the boss you wish you had. Get out your pen and paper and make three columns: bad boss traits, good boss traits, ideal boss traits and follow the steps below: Step one: look at the bad bosses that you had the displeasure of working for. What made them bad in your eyes? These are the things you don’t want to do and write them in column one. Think about this, no one sets a goal to be a bad boss and neither do you. However, use this as a warning that if you adopt these traits or are not aware of them you…
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    The Leadership Hub

  • Customer Service Meets Productivity

    jlctaggart
    20 Apr 2014 | 6:55 am
      We had a tough winter here in Eastern Ontario where I live. But then, so did much of Canada and many parts of the U.S. Lots of snow, strong winds, and what caused meteorologists to exhibit signs... [[ This is a content summary only. Visit my website for full links, other content, and more! ]]
  • Three Stories Leaders Need to Tell

    PhilDourado
    16 Apr 2014 | 6:30 pm
    Up From The Leadership Hub's Archive (Originally posted in 2007)Great Leaders: Tell a compelling story about themselves: who they are, where they came from, what they stand for, what they expect.... [[ This is a content summary only. Visit my website for full links, other content, and more! ]]
  • You Are Not Your Position

    jlctaggart
    13 Apr 2014 | 5:43 am
      If you know everything there is to know then you can take a pass on this post and move on to something else. You’re still here–thought so. We live in a society of experts, pseudo experts and... [[ This is a content summary only. Visit my website for full links, other content, and more! ]]
  • The Art (NOT Science) of Management–and its Cousin Leadership

    jlctaggart
    7 Apr 2014 | 6:46 am
      It seems that a number of people want to be scientists, or at least in the sense of ostensibly adding credibility to their respective field of work. Economists (of which I’ve been a practitioner... [[ This is a content summary only. Visit my website for full links, other content, and more! ]]
  • Six Enablers to Building Organizational Change Adaptability

    jlctaggart
    30 Mar 2014 | 4:57 pm
      Have you had enough? Of change that is. As 86 year-old American poet and author Maya Angelou once said, “If you don’t like something, change it. If you can’t change it, change your... [[ This is a content summary only. Visit my website for full links, other content, and more! ]]
 
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    The Unknown Leader » Blog

  • Seven Things A Leader Should Always Avoid

    admin
    15 Apr 2014 | 12:02 am
    Being a leader isn’t easy. You have to be informed and motivated simultaneously, while handling other people to get the outcomes you want. An excellent leader is not the one who doesn’t make any mistakes. He is the one who learns and understands from them. Some of these mistakes may be obvious; some may be a bit more uncertain. But they are crucial and should be avoided at all times. Here is a list of such often mistakes that should be avoided to achieve successful leadership. • Ignoring the Individual, Concentrating on Processes The organization is recognized by its employees.
  • The Unknown Leader: New Book on Leadership with a Difference

    admin
    4 Mar 2014 | 3:28 am
    The Unknown leader is a newly launched book, which provides you with a wealth of thought provoking insights on leadership. The book, written bySheikh Hussein A. Al-Banawi, covers leadership in a different way which is encouraging for all unknown leaders who want to inspire others with their work which is not visible. The interesting examples used as case studies, make it a good guide to an alternative philosophy on effective leadership. The Unknown leader is one book so packed with excellent, practical ideas and insights to benefit the reader. It also reflects that developing leadership…
  • Good Books on Leadership Serve as Role Models

    admin
    3 Mar 2014 | 3:38 am
    Books are great sources of information that play an important role in developing effective leadership.To became a successful leader it is important that you have adequate amount of knowledge as there is no one who can succeed in life with limited knowledge and information. The great leaders are good readers too and they never stop learning new things. They go on reading as much they can and always try to explore new ideas and inspirations which can improve their leadership skills. But in today’s tech-savvy world no one has time to read books. The article here will let you know that the…
  • Being Committed to Excellence in Execution

    admin
    6 Feb 2014 | 2:58 am
    Last but certainly not least, real leaders are “execution animals,” driven by achievement. The true leader autographs his work with excellence and is constantly seeking opportunities to raise the bar of quality for the entire organization. By contrast, mediocrity is a malaise—one that we can choose to accept or reject. Sadly, far too many people are willing to settle for it rather than insisting on aiming high and working fiercely towards excellence. There are lots of excuses for failure—but not one good reason! Especially when you consider that good quality and lousy quality…
  • Who is a Resilient Leader?

    admin
    6 Feb 2014 | 2:43 am
    Examine the life stories of real leaders and you’ll be startled to see how often they have been written off in bad times of trouble. The real leader understands that winning and losing are not the crucial test of leadership. As every world-class athlete knows, the contender who wins today is likely to lose tomorrow, and vice versa. The crucial issue is how resilient you are—how ready you are to bounce back from defeat with renewed energy and resolve. Tested by adversity, either personal or professional, a leader is prepared to withstand future challenges with authenticity, grace,…
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    Insight Experience » IE Insight Blog

  • Turning Corporate Strategy Inaction Into Action in 3 Simple Steps

    Nick Noyes
    18 Apr 2014 | 11:43 am
    Turning Corporate Strategy Inaction Into Action in 3 Simple Steps How often do you really think about the corporate strategy as you do your day to day work?  Be honest.  For some employees, it’s as infrequent as an intermittent town hall meeting or when we glance at the value of our 401K plans.  Yet—the ultimate scorecard of our work is whether the corporation successfully achieves its strategic goals. Many organizations suffer from corporate strategy “inaction”, rather than corporate strategy driving action.  How can goals and day to day work be so disconnected?  Corporations…
  • Leadership – The Top 10 Questions Today’s Leaders are Asking

    Amanda Young Hickman
    25 Mar 2014 | 7:00 pm
    Leadership – The Top 10 Questions Today’s Leaders are Asking At Insight Experience, we’re fortunate to work with leaders at all levels, in companies large and small, and we get lots of great and thoughtful questions from them.  Here’s a list of the ones we hear most often: 1)      Is there such a thing as a born leader, or can leadership be learned? Leaders must be learners.  Every great leader has developed their skills and learned from their experience.  True, you may be born with traits that are assets; but there’s no guaranteed set of intelligence or personality…
  • Executing Strategy – It Begins with Understanding

    Ned Wasniewski
    11 Mar 2014 | 9:33 am
     Executing Strategy – It Begins with Understanding Leaders at all levels are responsible for executing strategy. The leader’s job is to translate broad company strategies into plans, initiatives and actions for the teams or groups they lead. The strategy translation process starts with a critical step that is much more difficult than it appears: ensuring that the leader understands and can articulate the strategies they are responsible for supporting and executing. Makes sense, doesn’t it?  Strategy translation—the glue between developing a strategy and executing it – is doomed to…
  • What Really Happens in a Business Simulation Experience?

    Amanda Young Hickman
    28 Jan 2014 | 7:53 pm
    What Really Happens in a Business Simulation Experience? Over the years we’ve had many curious people ask us, so what exactly happens in a business simulation experience?  The short answer – a lot of energy, a lot of fun and a lot of learning. A business simulation is a learning cycle—a cycle can repeat once or many times.  Each cycle has six steps—and each step is critical to maximizing a participant’s insights and learning.     Introduction and Context sets the stage.  The backdrop of the simulation, the business context and situation, pulls a participant in and…
  • Cultivating Leadership Skills

    Amanda Young Hickman
    18 Nov 2013 | 11:44 am
    Cultivating Leadership Skills There are hundreds of inspiring quotes—“Leaders aren’t born, they are made” (Vince Lombardi, among others), and books and blog postings about developing your leadership skills.  They offer useful advice and thought provoking ideas for leaders to consider.  This food for thought is useful but only goes so far. Leadership has to go from your head (what should I do?), to your heart (why should I do it?), to your words and actions (what people see).  Leadership is an interactive dynamic—requiring you to think on your feet, react in the moment, and work…
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    Supervisor Training and Leadership Skills | SupervisorBlog.com

  • What is accountability? Is not what you think it is.

    Rafael
    4 Apr 2014 | 8:09 am
    Who cares about accountability?  You go to work, pace yourself, get something done, take an long lunch, get something else done, take a break, surf the web, check ESPN stats on your phone, high-jack or do a drive-by at someone’s cube, then go home.  You may be thinking that you got something done and what […]
  • This skill that can make or break you as a supervisor, do you have it?

    Rafael
    1 Apr 2014 | 8:21 pm
    The skill that every supervisor should master is the skill of identifying issues and creating plans to solve those issues. You have to be  a consistent problem solver. Not just telling people what to do but creating a system which allows for anyone filling in your shoes to follow the same problem solving plan. In […]
  • SupervisorBlog.com just featured on Alltop.com

    Rafael
    1 Apr 2014 | 7:02 pm
    The reason we exist is to answer this question: “Why Supervisors Fail?” This is the question that drives our business. We realized the fundamental reason why supervisors fail in many organizations is because they are not equipped with the correct training nor with the correct tools to add value. I wanted to let our readers […]
  • My Boss Sucks! The Ultimate Supervisor survival guide when thrown to the wolves.

    Rafael
    1 Apr 2014 | 12:43 pm
    Introduction Being a supervisor any organization is a very challenging position. The transition from being an employee to the first line leader, in this case a Supervisor, is not correctly done. Managers believe being a great employee will translate into being a great supervisor. They are completely wrong! Supervisors are not given the proper training […]
  • Supervisor Training : What to do the first week on the job?

    Rafael
    28 Mar 2014 | 1:06 pm
    Are you ready to go as a supervisor? Ok, let’s do this ! You have made the decision to take on the role of a supervisor.  Let me take a moment to explain how important this role is to your organization. The supervisor normally handles 80% of the cost by managing labor hours, resources, and […]