"Watch what my mind thinks?" Rafael mused. "Okay, how do we do that?" "What's the purpose here?" I asked. "If we know the purpose, we can figure out what we need to do." "Well, the purpose is to create a different response, I can make, when my team asks me to solve a problem. The response has to be helpful, like a coach. You want me to step through how I would solve a problem and then teach it to them," Rafael stopped, and smiled. "As we do this, would it be helpful to write it down, so we don't forget," I prompted. "We could do that," Rafael replied. "Okay, what's the first step?" "Well,…